Kfc in Milton Keynes

I went through the drive through, they told me it would be a 5 minute wait for my order, 20 minutes later I had to go inside and ask when it would be ready, fried chicken was hot but chips and pop corn chicken were cold.

Requested no sauce on burger came with mayo on it food was cold place was empty and to top it off there was some metallic particles on the popcon chicken I would give zero if I could reporting to kfc head office

Not bad for a KFC. Service seemed a little slow, may be due to the delivery orders.. food well cooked and cooked fresh.

today sunday 27/10/24. 6.30ish, I went through drive thru(sorry tried to go through drive thru) it seemed busy with several cars in front of us but thought that's OK it's a drive thru! on joining the que with no way to escape as cars infront and behind.TRAPPED.I waited for 50 minutes to finally get to window phew we've arrived, placed my order and paid, only to be told chicken would be another 3 minutes ish. with that as was last straw asked for refund of my card payment(another wait I suppose to go through) FAST FOOD! what a joke I guess none of the staff thought to tell people stuck in que that they we having problems and would be a wait! NO YOUR STUCK AND COMMITED. needless to say will never be going there again absolute joke!!

Shocking! 30 minutes stuck in the drive through and not for the first time either.

This is a really nice kfc to eat in.

Drive through is dire. Staff not attentive, often sitting waiting for ages with no reason why. Food takes forever. Probably why this store is always empty. New management needed

Most of the times they not put in the bag everything that you ordered

Ordered wicked variety bucket via the drive thru when we got home the boneless mini fillets were not in the bucket. I rang through to the branch got asked are you sure as they are always put in. No apology then given a code told use this to get the 4 mini fillets when you come next time. Poor attitude no benefit to me so I should use them again to collect what I’d already paid for.

Plenty of parking space and good ambience..

Went here around 12 and the place was empty and felt cold and dull . The staff member who served us was very uninterested in giving a positive experience, looking down and almost lethargic in her actions and speech. The KFC didn't taste as expected and as I had taken it away was unable to go back to return the food. Sorry just being honest.

What can I say it was ok but took a bit of time to get food and no one acknowledged that we was actually there: Tables not the cleanest.

Easy to find and park up as it's on the main A45 route through Sheldon. The staff were good at their job and food prepared in a timely fashion and was of good quality, tasted great. The restaurant area was clean and tidy with plenty of seating. A very well run outlet.

Went to this KFC as we just got back from holiday and our flight got delayed so it was like a late lunch. Went to the drive through, I thought it was closed as there was no one at the window. Waited a few minutes, then someone said they will be there in a few mins. Okay. Person came and took my order for a 3 piece meal. Collected it, only to go forward a bit and check it, 3 drumsticks. It wasnt a drumstick special I ordered but a regular 3 piece meal. There was someone already at the window behind me, and I was so hungry and my daughter fell asleep so I didnt bother to go in and speak to the staff about it. Like, I love KFC ( Trinidad KFC) but not 3 drumsticks for a 3 piece meal. Come on KFC! Do better. I forgot to take a photo. I just had to laugh!

Had to wait a lo g time after ordering only to be told it was going to be even longer. The drive through customers were on and out in no time I was watching from near window. Apologies were not sincere so in the end I cancelled my order. Will not be visiting this establishment again

Got 6 piece bargain bucket. 3 drum sticks and 2 wings. Cold chips and soggy Chicken cold and hard dried out. Horrible never go there again shouldn'tbe allowed to sell such rubbish

Fountain Pepsi is not good. It looked like water.

Checked my takeaway order and sides were missing, got them but when I got home only had 6 pieces of chicken in my bucket when I had paid for 10. PLEASE DOUBLE CHECK YOUR ORDER THROUGHLY. I won't be going there again.

Good and friendly staff Arsalan was really helpful and patient when taking my order and throughout the whole experience was friendly.

Absolute shambles .. staff made the mistake of not putting fries in .. but wanted me to come down and get some free fries. Which I paid for ??? Whole purpose of paying someone to deliver

Absolutely disgraceful. Waiting for a meal 35 minutes and no one cared to say SORRY!!! Bunch of people who don’t know what they are doing. 5 times checking what in the bag is. Checking the screens 10 times. Arsalan and Keeley don’t what they’re doing. I think the manager must be retarded.

The customer service from Hamza cashier 230433 was amazing. He is polite, friendly and patient! The customer behind in the drive thru was being indecisive and unclear with thier order. Hamza maintained a great level of customer service. Hamza is also super handsome 😉 I will definitely come back.

Food was OK, took a while to arrive and was warm when recived. Returned back in to find a bunch of staff looking like they didn't want to be there and delt with my replacement like I had taken money out there pockets.

Not the best KFC. Service was hopelessly unpredictable: one server was moaning and lazy, the other was an overenthusiastic salesman. Mini fillet burger was below average.

3 customers in total, the tables were dirty as if they hadn't been cleaned for a week, the restroom was stinking and messy too ...a disaster. Never again.

Been to this kfc many times and have been served by kyle many times the other day and was served by Kyle and what a legend he is. Great service so kind and respectful food was fast and will be going again soon He was so polite and made effort to make conversation it really brightened up my day What a star ⭐️

The only comment l have is please get the mobility button repaired for the door,l had to leave my mobility scooter outside because l couldn't HD door to ride in.which hurt my legs walking in to get something to eat.

Do get some work orders from here. Food seems slow to be prepared but till service is good and they get it right at this store.

After receiving an uber order which was incomplete and cold (only ordered uber as family ill) drove round to our local kfc, to a young man who was very professional and sorted within minutes.. Thank you and wish I'd of got your name.

KFC's are always inconsistent, but i think this one is just consistently bad. Mighty bucket missing a piece of chicken, Pepsi Max is actually cherry, no straw. Just terrible.

Nice place and great price to enjoy great fired chicken with family.

Something is always missing! This time it's the hot wings...We actually joked that something would be missing but because the box meals weren't in their actual boxes and instead were all in bits across multiple bags it was hard to check. Either just avoid or be diligent!

Sue was amazing and paid attention to the detail of my order!!! So friendly! Thank you

Excellent service, lovely staff.

Shocking, awful and that’s just getting started. Drive thru must have priority these days and turns out order first, get served last. May aswell work backwards it seems. Won’t be stepping foot in there again. Over , j

Put a big order in and they mess up nearly every time. Make sure you check it before you leave. This was an old message above. I've just added to it today as of below. First time I've been back in ages and they messed up order again. Its only because I checked my order, the amount of people that probably drive away and then realise afterwards. I think the staff have a competition to see who can get the most food out of customers. I won't be going back there. The place is shocking all you have to do is read the orders and put in the bag as you go not hard unless you work for KFC sheldon Sorry it may seem a little petty but I'm fed up of people trying it on with others, I don't like how they try to rip off customers for their hard earned money. Especially the price of things these days

My only issue is the portion sizes. While I love the new chips that they've brought in, a large may as well be a small at other fast food places. There just isn't enough to warrant spending that extra money. The image attached is what a large looks like

Staff overworked very busy seem to prioritise drive thru good good

I am so un well I ordered kfc 4 days ago and the next day I woke up with stabbing pains in my stomach and being sick and diarrhea I would like a refund or something to make it up I am so unwell it been 3 days now 🤬

The drive through is a tragedy. Communicating with staff is like being in a seance. The time it takes to get your food makes you think they have to kill the chickens first. This every time and there's only ever 3 or 4 people eating inside!

I ordered on uber eats abd they always leave something out of ny order then when i call them they give me a code and say ill get theses things free next time then next time comes and they dont even answer the phone telling my uber driver i have to come in to collect why when ive ordered anyway the mongs could just give it to my uber driver if they just answered the phone in the first place

Polite staff and food was piping hot

Terrible food, gravy was salty.

Frys nasty 2 pieces chicken smelt off threw ir in bin

I ordered my food as a plain twister wrap but they put some source and salad on it, I said only chicken on its own and they also forgot to give two sweet corns as well. I am very disappointed with the food when it came out. 😡😡😡

It's very good that they have parking outside for cars and drive through very polite and caring staff

They left out popcorn chicken on my recent visit this week. I've had either good service or poor unfriendly service from the drive-thru.

Scammed On multiple occasions now i am given at least 25% less than what i order (what is on the receipt). not sure why they do this with take aways, seems crazy to think they have to steal food, prob resell from frozen? Truly i don't check my larger orders on the spot, expecting to be able to take the benefit of a FAST food. But i do suggest to check your bags.

My 10pc wings meal had only 8pcs.i have reported it but don't expect much to happen. This is not the first time so won't be going back as there are plenty of other places.

My experience at KFC chicken shop on Coventry road Sheldon was quite unpleasant. The service was terrible as they were severely understaffed. The wait time was extremely long and the staff seemed overwhelmed. However, the food was nice and up to the usual KFC standards. Overall, I'd recommend avoiding this location due to the poor service, unless you're willing to wait a long time for your meal.

Numerous times we’ve been through the drive thru and served by Kyle and he is so lovely and always goes the extra mile to ensure we’re happy with our order.

Slow service, food not the best. Even my 7 year old was still hungry after the kids meal. Will skip it next time especially for the cost

Not as good as the old Kentucky Fried Chicken (for those of you old enough to remember). Recipe for the coating has changed, not as nice, can be really greasy. Everything else is pre-packed. Chips have got better though....

Had a ruce box for a change very nice.

The food as always was great but the person who took our order wasn't listening and had to say more than once what we wanted

We had fantastic service from Sonia. Food was hot and enjoyable

KFC at its best. There's a drive through. Loads of parking spaces on site. The restaurant itself is well kept, clean and tidy. The staff are friendly and helpful. Food cooked to perfection every visit.

Difficult broken English barrier

Had to wait nearly 20 minutes .. understaffed..staff were leaving diners and concentrating on drive through.poor girls at front working like mad.. and to call out order 4 times while manager stayed around back chatting to other staff

Ordered direct from the store, they used uber to deliver. Food arrived minus 5 pieces of chicken. That's half of the bucket I ordered. Tries to complain it took me to uber. I didn't order through uber. Shocking.

Visited at about 12.30 on a Sunday afternoon. Great service and hot food today. Had to wait a little for the car in front at the 2nd window, but that's fine when the foods not. Asked for garlic mayo which wasn't a problem. Some say noooooo you have to pay (needs to be a clear policy). But not here today.

KFC serves up finger-licking good fried chicken that keeps me coming back for more. Their signature blend of herbs and spices makes for a deliciously satisfying meal

The food was not very good and the waiters were more busy talking than anything else

Ordered 3 items and only received 2. Noticed this upon arrival at home. They forgot my fries? Won't return.

Not a bad KFC. The food was as it should be

Ordered here, I was with my kid and we were in the rush. I received only 2 side instead of 4, and only 9 pieces of chicken instead of 10. No sauces at all, and initially I've asked about them,the answer was that it's everything inside the bag. Time- around 15:45-16:00. 08/07/2023. The girl from the till looked like wanted to get rid of us, still we asked questions as I am not familiar with the menu,don't do fast food to often, but my kid was craving for it. Also customer service very poor. Hope it was just an isolated case.

Polite, speedy service, very clean. Wow

It's gone down a bit since we was there a few months back. Repeated our order a few times because she didn't understand & when we got it ..it was still wrong. The flaming wrap had 2 pieces of small lettuce with a smudge of sauce. Won't be going there again!

As per negative feedback below. Rude staff! Asked for a receipt got a replay say ‘no’ had had the window shut on me!! Also food was missing 😡

The slowest service I've seen in history. All of them are headless chickens. Waiting over 45 minute's for a burger. They supposed to be fast food..... they are slow food instead.

We all have bad days at work, but this was an absolute shambles. Placed order at the drive through, was told to park up. Waited 25 minutes for the food to come out and just as I'm getting out of the car, someone starts walking out of the door with the bag. Lady confirmed order with me at the car, so I asked why it was such a long wait. The reply was 'Because it's busy'. Fair enough. Drove home, opened the bag and the order was completely wrong. Usually wouldn't bother me, but this is a trend at this KFC (and after reading other reviews, a lot of people have the same issue), and the lady actually confirmed the order with me when handing it over! Drove back to get it corrected (like I said, usually wouldn't bother me but waiting 25 minutes for the wrong order, on top of previous issues was kind of taking the mick), and when the young lad behind the counter told the girl that she had got it wrong, she gave me the dirtiest look ever! I then waited for the correct order, and when it was handed over to me by an overly apologetic manager (I assume) it was wrong again! Unbelievable... I told her it was incorrect again and she just laughed it off and corrected it. We all have bad days, I get it, but this was embarrassing. Regardless of the industry, the manager should set the tone and benchmark for professionalism, and the fact it was laughed off illustrates the inherited professionalism of the staff.

This is the slowest KFC Drive Thru that I’ve been. It took them 16mins to served my order by the window with 5-6 cars more behind me. They served without ả tissue, wet tissue and straw for my drink. They served very cold and lumpy fries. I requested to put in separate bag my orders upon ordering but I received them in just 1 bag. Avoid this as much as possible

⚠️ BEWARE! Chicken is not HALAL! I am grateful to the Shakeel one of the managers whom I spoke to for clarifying that. Especially as some of my family were under the impression that it was. Maybe time to go halal because there is a reasonable demand for it.

Love kfc good food nice clean fast sercice

Very miserable rude staff...orders are always wrong.

Very rude staff got order wrong and rolled her eyes at me Unable to get app discount and blue light together makes no sense so blue light get no benefit at all

Don't bother going drive thru,it's quicker to get to London than receive your food.

Had a deal on the app this occasion, however for certain menu deals the price has risen 50% (10 piece family feast) was £14 last year, now £21. Shocking treatment of customers in the current economic situation. Don’t think I’ll bother returning. Staff friendly but that only goes so far

Great place to grab a bite to eat while charging your car! Has two electric car charging points and the food is always spot on! Great stuff especially the zinger burger meal

Used the drive thru. Service friendly. Unfortunately, I have to say when I got home, the order was wrong. I requested a zinger burger and got original recipe burger...Not Happy ☹️

Really good experience thanks for Ellie come from london to this KFC and it’s really worth it trip. Very kind and helpful service from her in my previous trips

Everything was fine until we saw a server come back to the counter and take food out of a box and put into back on the shelf, I didn't see where it came from, however, it could have been an order that was wrong and a customer returned it. Disgusting!!!

Good place to eat whilst charging EV on 120KW Instavolts

Disappointed, ordered over £30 worth of food which included 2 sides in a bucket deal. I went through the drive through and when got home found no side order. This ruined tge meal fir me. I phobmned the store to be given a number so when I go next u can redeem tge sides. This is of ni benefit due to tge fact that I order the same thing whenever I go there which includes 2 sides.

Only go in when the kids wanna go! I ent a fan at all. Greasy slimy chicken isn't my idea of a gd take away. But I get out ranked by the Mrs and kids

Bad service speciali night time

Food was left under heater whilst waiting for further food which took 15 minutes. Staff lack communication with each other; girl in the headscarf on the front counter is the rudest person I've dealt with, she was just waiting to pick a fight: needs to take accountability of her actions. ☆

The whole of my order was wrong!

This is probably the worst KFC around, none of the staff ever seem to care, food is always cold, if they’ve got it in stock, you order food and pay for dips and gravy and you never get it, and 90% of the time it turns up cold anyway, never had a good order from this place!!

Great place young staff but allways kind and courteous

Shocking service, never known a fast food restaurant make you wait over 10minutes for your phone. The attitude of the manager was unhelpful

Its a KFC, food is what you expect, no issues

i bought a zinger burger and 2 hot wings ordered from drive thru in Sheldon on the 12th Feb, found that both items were not very hot also there was a lack of spice and chilli in the coating which i would have thought it should have had as hot wings and zinger KFC describe them as spicy

Worst place yo be honest, never accept redeeming any vouchers or offers i have in the app, self-check out screens are not working most of the time, dirty and taste awful comparing to other branches, you get very low quality greasy food and smaller portions compared to same order from other branches! Never go there!

Chicken cooked and seasoned perfectly, one of the best KFC establishments for 40 miles at least.

Poor service very slow there is not a decent KFC for miles so try dixychicken instead much better

9 times out of 10 the food is good. Staff are always friendly:)

Food rubbish dry and service is very poor

Boneless bucket meal for the whole family

Absolutely awful. Service terrible, food terrible. Overall dreadful!