The best restaurants in Douglas Wigan North West

Ordered this on Deliveroo and my chicken was raw if I could post the videos here I would as the pictures don’t do it justice. Nothing has been delt with we had 3 chicken butterfly’s and it was the same in each one

Encontramos este lugar inesperadamente y preguntó acerca de la comida y si el perro sería permitido. . . . . Que nos informaron de que estaba todo bien. Se admiten perros, en el plomo, en la zona del bar. La señora vino y se presentó y me dijo que soy celiaca y me preguntó si estaba bien para comer. La cocina estaba informado y fue puesto en algunos cosas especiales. La comida estaba riquísima y verduras perfectamente hecho, suficiente y no demasiado cocido. Mi plato de socios se veía genial y antes las verduras llegamos. (tuve un medio) El personal es amable e informativo, también ofrecía agua para el perrito. La clientela era muy amable.

Thank you helping out Christine. Pizza wasn’t too cooked one day but can’t blame the staff for it as they aren’t the oven. Christine sorted it all out nice and quick.

Food was great couldn’t fault it

Great coffee, long wait at busy periods and floor often left with cups and plates on the tables, other than that great to do a quick business meeting

It's sad that in this day businesses don't give a damn about their customers... After regularly (weekly) spending over £20 on dinner at Taco Bell Wigan, the Manager refused to let us have a cup for some ice-water for my little girl (age 10). I guess that 2p saving he made, cost him a regular customer - well done! Adds insult to injury after putting up with the slowest fast food service in the world - especially the drive-through. I'd rather drive to Liverpool than give them any more of my business.

Food was terrible, had to wait 3hrs, wouldn't recommend and we had to warm food up in microwave. We have been ill since this ordeal

This place should be temporarily closed for full renovation works due to safety concerns. It’s dirty, the furniture is badly damaged, there are leak and mould marks on some parts of the ceiling, a lot of condensation on windows etc. Not to mention that the toilets have a strong smell of damp / mould so I presume the rest of the back area - staff room and kitchen must be in a similar condition. Won’t return unless it undergoes substantial works to address all these concerns.

I am a regular visitor of this site and the food is always great and the customer service I receive from Nathan, Holly, Reece, Alex, Diana and Jess is always excellent. Always made to feel welcome and treated with Respect. Such a pleasure to eat in this establishment. I will always be returning. Thanks guys, All the best

Top top quality food….. excellent quality and quantity delivered piping hot….

Despite ordering before 6.:15 and a very long estimate of 7.30 for delivery it was still almost an hour late. The food however was authentic, generous portions and very tasty. The delivery person was polite. The food is a five star, managing expectations a one. If you want great food delivered at a random time, this is your place. Alternatively collect.

We ordered from here 2 times now and both times waited over 2 hours for a simple order which was probably pre made ages ago. When we rang they are always on there way! Not even worth waiting for that long, the boxes are dripping in grease, wont be ordering again

I don't often write reviews like this but like to give credit where it's due. Went in to Greggs in the Big Asda in Wigan. Only wanted a sausage roll. During the transaction I was greeted with a warm, friendly welcome and a big smile from Ryan. He answered my question about the allergens in the sausages used for the sausage rolls with patience and clarity. He also complimented my favourite sports team because of my hat bearing their logo. When delivering the sausage roll to me, he transferred it swiftly but delicately in a manner that would benefit the Team GB relay squads at the Olympics. I have written to Joanna Adams (CEO of UK Athletics) to suggest taking Ryan to Paris as a coach but part of me wants him to remain at Greggs, where he serves as an example of everything their staff should aspire to be. I left the store feeling reinvigorated in a way seldom achieved by a sausage roll purchase and would recommend anyone to try it if they ever need cheering up.

Absolutely ridiculous place, waited nearly 2 hrs for food still not arrived, rang up and got told that it’s not going through as the payment hasn’t gone through but it did on my bank. Young man on the phone very rude and he said to speak to Uber eats because we can’t do anything unfortunately. It’s beyond me that a place with such a big name is still going!! Poor management and young staff which aren’t trained and call themselves ‘cooks’. I’ve worked in bigger kitchens with twice the amount of people and served the right food on time without any complaints…..it shouldn’t be that hard right?

Firstly, I can't fault the staff for friendliness. But, I'm here for a satisfactory experience overall. The drinks station isn't really up to scratch. I've encountered flies around the area. It could definitely be improved on cleanliness. The milk had run out too on one of the machines. Although I shop at Asda on a weekly basis, I feel the overall experience at the café would be better in one of the other leading chain supermarkets instead. Not the best experience.