Subway in Wigan

I am a regular visitor of this site and the food is always great and the customer service I receive from Nathan, Holly, Reece, Alex, Diana and Jess is always excellent. Always made to feel welcome and treated with Respect. Such a pleasure to eat in this establishment. I will always be returning. Thanks guys, All the best

Been twice this week and got a salad box, first time they'd no forks and I was nipping in for dinner as I was in a rush to get to work, today (Sunday) went in again ordered my salad box for me and the hubby and was eating in got to the till and yet again still no forks, they offered me a knife and spoon I said I can't eat a salad with a knife and spoon so got my money back 😡 not a happy customer will not be going there again

Didn’t even get served 3 of these “sandwich artist” not one looked up and said anything while me and someone stood there waiting to order prioritising the food delivery service when you have 3 member of staff is bad

Not the tidiest of places, it may have been busy before we arrived but it definitely gent very "tired". The "sandwich artist" could barely be heard. He was so quiet asking his questions he may as well have been mute and had the personality of a brick. The other staff seemed OK. I get the feeling they've all had their souls destroyed working there. I understand that feeling, I've been there, and I'm sure we didn't help with that.

Quiet, tidy and clean store. Staff very friendly and polite, was able use 50% off a footlong on the app today which was a bonus. Food was nice, kids enjoyed it.

been here a few times well run store nice layout plenty of seating menu can be a bit tricky to understand

Asked for the steak cheese footlong got 6inches of bread and 6 inches of filling because the worker couldn’t fit it in the box and decided to take the filling out so it would fit… waste of time terrible service… staff rushing ripped the bread so it was hanging off and falling apart. Had 4 bites of bread and threw it away. Waste of time wouldn’t bother going

Tried a new sandwich with salsa omg it was amazing

Nathan and his team at Robin Park Subway, are SO welcoming, friendly and helpful, we love our weekly group visits!! I am a teacher at 'One Vision Studios' Charity, working with young adults with physical and learning difficulties. Myself, and my Department Head, try to promote confidence-building, independence and social skills by ordering lunch there each week, following our trampolining course at Robin Park Leisure Centre. Subway staff, despite knowing every order by heart, enjoy chatting to our students as they order their meals, drinks and sides. They are patient, supportive and have great rapport with our group. They encourage everyone to speak for themselves, to make their own choices and even to try something new- once in a while :) It has been good to see confidence grow within the group, as the staff are super attentive to their needs. Our students even feel so comfortable with the life-skills they are learning, that they have been known to recognise other regular customers and say "hi" or ask how they are. Their interaction at table, as a social setting, has also been enhanced with better conversation, continued beautiful manners and support of one another. Our three standouts have to be Nathan, the manager, who goes out of his way to be SUPER amicable. He is professional, courteous, exceptionally efficient at moving the queue on (in a polite and effective way) as he is very efficient, without being pushy. We can, as a group, be quite slow during a busy lunch service, but it is important to allow students to experience these skills for themselves. He has a laugh with us all and we just move on up the queue, at our own pace... Reece is quick and energetic. He too, is kind and patient with our students. He is attentive and observant, and the group like his approach. It is always service with a smile and fast hands, making up their orders. All done without anyone feeling rushed! Sophie, is usually on the till, ensuring everyone has all their order together, able to carry it, give the correct money, put their change away safely and then remember their receipts. All things that we take for granted in our busy lives, but our students might take a while longer to process. We have met some truly lovely customers whilst there. People who ask who we are and where we are based. Exceptionally kind people, who have often given up their tables/ seats for us to all sit together, even if they hadn't quite finished up themselves :) People who have held the doors open for wheelchair access, or moved a chair out of the way to give more accessibility. Or even people who have waited patiently to use the toilet facilities and allowed us to go first. Plus a MASSIVE thank you to ALL the people who never complain if we take a little bit of time ordering, as the queue builds and they are in a rush for their own lunches, but smile and chat to us also. PLEASE know this awareness of our very diverse needs, is much appreciated and long may it continue!! So, to an amazing team at Robin Park Subway, we thank you for your attention to detail with our group, the compassion and support you give us weekly, the friendly, smiley staff who help us every time. We are grateful to you, we enjoy the experience weekly and are just sorry we couldn't name each lovely member of staff that works there- because there are MANY. Nathan you have a FANTASTIC team, that are a credit to you and we love coming in to see you guys!! :) Huge thanks, and heartfelt appreciation, Angela and Louise xx @ One Vision Studios, Wigan

Good knowledgeable staff, good service. Quiet when we went in. Tables had been cleaned but the floor hadn't. When we'd been severed they were filling shelves and cleaning everywhere. I couldn't fault them for that, but my daughter and better half went to the toilets and it put the place down. Otherwise, it's the usual subway experience.

Great new menu and the staff were really polite and helpful

Great place to eat in take away or delivery. The staff are so polite and friendly and helpful with really good manners aspecially Holly Ryan and Nathan

Was served by ash. Really nice guy very helpful, best subway to visit in wigan Ash is a great lad. You won’t be disappointed with this place

Poor service.. long wait .table dirty.. rude staff ..

Great place and amazing staff. Love it, everytime I am here. Thanks folks.. Keep up the good work.

Rude member of staff tutting and sighed when asked to change gloves after touching onions, as my child's allergic.. Seemed like it was too much to ask.. Asked if the bread was soft as previously the bread was stale and very hard.. Took the sandwiches home and yet again the sandwiches were rock hard.. Also the child's sandwiche tasted of onions and had mayo on the cut, obviously used the same knife to cut both so the sandwiches weren't eaten.. This is the second time this has happened at Robin park, wont revisit

Foods alright but no highchair in-store. Would of went somewhere else If I knew they didn't have one before ordering.

Just ordered from Robin park store two sandwiches should of been toated they weren't . Sides freezing cold on arrival. Ordered three different cookies got all same . Perhaps employing people who can read orders would be a plan . It's making sandwiches no ticket science .

Last time got a delivery. I'm sure they gave me meatless meatballs instead of MEATBALLS. This was clear has they tasted like sweat.. please just postpone making the order until the meatballs are ready instead of using meatless ones to keep up with demand! Because they're disgusting!

Lack of bread, 4 staff on, girls working, one guy changing one cambro half way full of sweetcorn when all tables needs cleaning and floor brushed. Been to toilet, no toilet paper, needs a good clean.... probably no one been there since morning. One star for food. Apart from that... Disappointing and disgusting!

Took a second to get the attention of staff however reasonably fast service and make a cracking Subway sandwich. Quite clean and good access. Good spot for stopping after doing some shopping at robin park 👍

Subway sandwich was perfect 👌 never had it for many years. I should thanks the staff who changed their gloves when I told them about my alerjec to pepper and the quality was very very good 👍.

Lovely fresh Sandwiches,Staff very helpful

Clean, friendly staff, good food that never disappoints 👍

They make you a butty while you watch, and can put it in a magic oven if required. Quite astounding.

I am appoled at the service of this establishment the way My sandwich came was very bad as it was half burnt and came in 4 parts of I wanted burnt toast I would make it in the bath ready for suicide if they do not improve I will take it into my own hands and be very very dangerous to have on your bad side Yours sincerely Russian Embasedor.

This is by far the worst subway I have ever been to. The subs appear to made by someone who has never made a sandwich before in their life. The staff talk down to you as if they are better than the job yet are unable to slice bread. Eating a subway made here is like attempting to eat soup on a plate with a knife!

Steak and Cheese what delight, fantastic service included

Lady working on her own which is really unfair, but she did a great job and sanwiches were lovely :)

Excellent chicken salad with chilli sauce

Great sandwiches try the south western sauce on a simple turkey ham and cheese.

It was great food however very poor service

Clean tidy place covid rules in place

brilliant service enjoyed the service and the food

Staff friendly and food good. No toilet roll in disabled toilet and hand dryer not working. Cash register not up and running so can only taken.

Food was good but staff need more training when it comes to service very abrupt an ignorent will not be going back

never opens at time stated. complete waste of time!!

Cleanliness is paramount at this difficult time, and I never saw it!

The guy was wearing gloves, but kept messing around with his mask and glasses, and had to ask him to change gloves, but he couldn't resist the urge to fix his mask&glasses. This is a very difficult time, people need to be vigilant and be safe at all times. I was really taken aback...

Food was very good but a staff member asked me if he should change gloves after touching chicken and then making my vegan sandwich

Lovely friendly staff, this is as good a Subway as you'll find anywhere in the country.

I ordered 2 meatball subs. When we sat down to eat the meatballs where dry and hard, disgusting actually. I took the food back to the counter to complain and was fobbed off with the excuse they wasn't like that when we made the subs for you,then the person who served me when into the back room and thought it was hilarious. I won't be eating in the subway again,very disappointed.

Really nice staff & great food.

Ordered Italian BMT and 2 cookies off the app when I got my order my sub was not toasted and they didn't put the sauce on and only got ONE cookie when paid for two

Delicious and very reasonable price food and soft or hot drinks

I love the array of food options and would rather go here rather than some other food outlets

Clean fast and friendly and the mega melt is amazing

One star did not go there. I live in america. Never been to uk.

Ordered a 6 inch sub, but it seems that the new norm is 4 1/2 inch. The girl serving decided to wipe her nose with the back of her hand a well (yuk). Sandwich got wrapped before being asked if I wanted any sauces on it. Total disappointment.

Love the food from here. The one I got yesterday was horrible. Bread was awful, hardly any mayo. Won't be going to this one again.

Bought a wrap a few years ago from a subway it was stone cold it didn't taste nice at all I ended up bin in the rest never been in a subway since

Staff are quick and helpful. Probably the best place for the healthier options.

Server doesn't change gloves from meat to cheese to veg. I was gonna go in for the vegan sub... no thanks. Disgusting

Good food, friendly staff and a very clean outlet, highly recommend this place to anyone,

Friendly staff loved the salad but a bit pricey.

Had breakfast they don't put enough food on the bread

Busy, big queues. Staff not friendly

Impeccably clean, friendly staff, first rate service 👍

Delicious sandwiches. Lots of filling in sandwiches. Food is better than fast food places. Healthier.

Friendly staff. Otherwise a Subway

Really nice, new and modern store. Extra salad items, like spinach and sun-dried tomatoes, which you don't see in all branches! Staff always friendly.

Been to all the Subways in and around Wigan, this one by far though is the best. You always get asked do you want it toasted and usually get a warm limp sub that has barely seen the grill. This one was warm and crisp making the sub absolutely better than the others. Had nachos as well which were better than other branches. It was busy so surprised at the quality they were putting out under pressure. The staff here should be commended on their service still smiling and laughing whilst very busy 5🌟

Lovely service great food and chilled atmosphere. More seating required though

Been to a fair few different subways and recently I have been a bit disappointed with this one. Positives include always spic and span both behind the counter and in the seating area, toilets as well. There seems to be a greater selection of salad here as well. However the negatives are that the bread seems to be a tad smaller than nearby franchises, had the meatball marinara but a couple of the meatballs were burnt and hard, was lacking in the marinara sauce and when a certain extra sauce was requested the server wasn't listening and put on something completely different. Been a few times to this one and had similar experiences. Sadly now think I will give it a miss from now on.

Clean, good service. But problem with card payments, cash only.

Very clean and very polite staff by far the best subway we have been to

Great service here and lovely staff! They were more than happy to help us out and the sandwiches were quickly made and delicious tasting! 😁

Very clean, tidy and organised. Nice friendly customer service too

Visited early January when they were very busy but still enjoyed a lovely tuna salad and my son had a great foot long chicken tikka sandwich. There are toilets here.

Fast and friendly. Clean washrooms and eating area. Drink refrigerator situated after the tills which is bad planning.

Loved my vegan sub! The girl who served us must have been new. She didn’t really have a clue what she was doing and kept disappearing to ask for help. She didn’t tell us though and just disappeared for ages. At one point she told my vegan sister the vegetarian patty was vegan when it’s not. Luckily my sister asked her to check. We got there in the end and the subs were yum. Luckily it was quiet so no queue of hangry people.

Fresh bread and really fresh produce yum bloody yum ##

Great staff, as always the food is made to order and nothing is too much trouble... I'm not a big fan of fast food places BUT.... I eat here maybe twice a month and I have never had less than a 5 Star experience

Good food. Nice clean table too.

Staff a bit slow but food was amazing overall very good on price well done 👍👍😎😎😎

Best SUBWAY I've visited. Great food clean, quick service even when busy. The outlets crowning glory is the staff. No matter how busy they get they are always polite,wecoming and professional. None of the drones on a production line you might expect from SUBWAY. An absolute credit to the brand and the franchaise.

Good clean.subway good friendly staff never to.bizy

Good Food but could be more helpful staff

Always nice and clean, my son's favourite fast food outlet.

Excellent service great staff everyone very polite and helpful food is great

Always a happy cheerful & extremely polite service in whichever "Wigan" subway I visit. (There 3 so far I use regular)

There was a really big queue...

Not to be confused with the American underground railway network. Apart from that major disappointment the food is Good, could be cleaner.