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421 Opinions in 1 websites
Unfortunately on a busy Sunday rainy lunch only 1 person serving on the bar plus taking orders for food at the same time then having to prepare drinks ....poor girl was run off her feet yet at the same time polite and calm whilst clearly understaffed thats not fair on staff nor customers . We were in a queue to order with 7 in front of me and at least 9 behind me and after a wait of around 12 to 15 minutes gave up the wait and left unserved. If you want the custom please provide your staff with adequate support rather than leave them overwhelmed it was Sunday its a carvery it will always be busy ! Sort your staff levels out to match your demand rather than have customers leave disappointed thats not to say the staff on duty didnt do their best just not enough to meet customer demand, due to company cutbacks possibly? On plus side did manage to find another place for lunch less hectic and adequately staffed not too far away....sort your staff levels this was a great place for family sunday lunch and we will swerve for a while. Such a shame as the carvery always served great roasts at a great price.

97 Opinions in 1 websites
Thought we'd give this place a try - something different and in a nice supermarket. It wasn't busy, just five or six having coffee. But we had to clear a table ourselves - all tables by the windows were full of used dishes. We ordered sausage and mash - but the sausages were not just overcooked - they were incinerated. There was no soft meat in the middle and because they were so badly overdone, they had zero flavour. The portion size was adequate, it was just not a nice plate of food at all. The fish finger wrap was really tasty indeed. Loved it. But what would have made the bland appearance of two cream coloured wraps on a plain white plate would have been a small side salad. It looked so unappetising, yet it tasted great. I'd have it again and my partner forgot to order a side of chips - so pleased because the wraps were really sufficient for lunch. The coffees were hot and strong. Very nice coffee indeed. Two coffees, two lunches cost just under Ā£20 and had the sausage and mash been even slightly better, I'd have given this place 4 stars but unfortunately, given the state of the tables and sausages, I do feel quite generous giving three stars. Every single experience counts in a cafe when there is so much choice and it pains me to pop in a low starred review as this is not at all normal for me, however, the review reflects the experience.

55 Opinions in 1 websites
The place is filthy, cups left on tables, the toilets an absolute disgrace. Ladies sanitary bins overflowing & placed on a shelf at head height (Iām 6ft 2) in the unisex toilets. Lots of staff, of course hiding behind the counter messing on mobile phones! This place doesnāt have a drive thru, so no excuses whatsoever to ensure tables are cleaned, cups collected, half eaten food removed from empty tables, a damp cloth to wipe them over & my god, the bomb site of the toilets are addressed! We walked out & went elsewhere for a family cake & coffee meet! I didnāt fancy having to need my tetanus jab being renewed. Really disappointed, management needs to get a grip of this potential gold mine!

28 Opinions in 1 websites
I had a complaint about the Baller meal deal, it was too hard. Also the size was too big, I couldnāt fit the balls in my mouth. When I called to explain the situation, a young chap declined the call after being extremely rude to me. Sort this out immediately.

13 Opinions in 1 websites
Iāve given them 1 because I canāt go any lower. So they were booked to cater for my granddaughters christening. The food never arrived when it should have done!! 1 3/4 hours later. It came. It was totally burnt, stank to high heaven and everybody sent it back. Thank you for ruining my granddaughters christening. A lot of hungry people. Shame on you that you think itās acceptable to send food out like that š”

10 Opinions in 1 websites
Weāve been in this place for about 7 times in last 6 months. Each time they excel with their taste of food. Hot gulab jamun, mango juice, biriyani, soupā everything is delicious!

5 Opinions in 1 websites
Lovely cafe with tasty, good priced food and staff were lovely and helpful. Would definitely eat there again!