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2,85

Based on 3.279 opinions finded in 4 websites

3.4Ambience3.4Cuisine2.9Price2.9Service
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Nº 283 in 318 in South Ribble

Nº 8 of 10 Fast food in South Ribble

CUSTOMERS TALK ABOUT DISHES WITH..cokebaconchickennuggetscheese

comment_iconOpinions

The drink was completely warm and the drive just left outside after one time knock.

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Heloisa . 2024-08-10

MORE AT Just Eat

All correct even customised items, thanks

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Heather . 2024-08-09

MORE AT Just Eat

Popped in on way home from B&Q,glad we did,it was a lot better than some of the large chains..we enjoyed our burgers

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Sheila Sharp . 2024-08-05

MORE AT Google

A complete dump. Scruffy, awful staff, the grounds surrounding are a disgrace. It looks like it’s abandoned. The only drinks were coke and bottled water. What a dump.

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IJW79 . 2024-08-03

MORE AT TripAdvisor

sorry to say the worse time I've had there food was cold

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Ellie . 2024-08-02

MORE AT Just Eat

Really nice people. Made my brother love this place

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Noah Hopkinson . 2024-07-25

MORE AT Google

we rarely get fast food and quickly realised this was a waste of money too. The only thing that was fit for consumption were the chips Waited nearly 30mins for food, whilst the place was pretty much empty,customer service non existent im not sure what drink we were given as it tasted of washing up liquid and had to be thrown away I had halumi burger the halumi were stone cold the rest of the food was no better. So we basically had the most expensive chips for £10.00 and would never ever go again.What a waste of money

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EVA . 2024-07-25

MORE AT Google

waited a whole 60 mins for delivery for a distance of just 2miles. would have quicker to get it myself.

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Stu . 2024-07-24

MORE AT Just Eat

Completely wrong order was brought and food was cold - Just Eat is a rubbish delivery platform

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Kim . 2024-07-20

MORE AT Just Eat

They are getting better, not messed up my order in a while, although use them less often. However they really need to put their drinks in fridge, always warm. This is the restaurant not the courier.

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leif . 2024-07-19

MORE AT Just Eat

Very enjoyable burger and chips wouldn't fault it

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John Boy . 2024-07-15

MORE AT Google

absolute joke of a franchise! charge you a fortune and forget half of your food every time. You call them and they tell you to come and pick up your missing items (after you pay for delivery and a service charge). done with these dognuts who work here. zero brain cells between them all. just play it safe and go to mcdonalds

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Dane . 2024-07-15

MORE AT Just Eat

Food is generally well prepared and of a good standard for a fast food chain, but the staff are in desperate need of some customer training. Waiting for your order to come up is quite a depressing venture. On my last visit, one staff member serving was heard saying, "I want to kill myself." it was obviously said in jest, but it's not something to be saying in front of customers. Honestly, the Bamber Bridge store is probably the worst I've been to.

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Chris Jackson . 2024-07-12

MORE AT Google

If I'd read the previous reviews, I wouldn't have bothered. Few tables dirty when we arrived, sat at a clean one and ordered on the app. Went to wait at the counter, recieved no acknowledgement. Another customer was struggling with the app due to bad signal and no WiFi, staff member couldn't care less and wouldn't help so the customer left to find signal so she could use her offers. (Personally I would've left at this point!) Waited a while, saw my order flagged as "ready" on the screen, alongside many others but nothing visibly ready. Few delivery orders collected, few orders taken out to the car park. Still nothing, no staff member asked if I was waiting or if they could help. I asked how much longer it would be, staff member blankly looked at me, retrieved my order from the back and handed it to me with no apology or explanation as to why it had been sat waiting and hadn't been called. Surely common sense would suggest that an uncollected order, and a waiting customer were possibly connected?! No customer service, no common sense, staff seem to have a communal brain cell, it would be better as a Greggs or a McDonald's. The tables that were dirty when we entered where still dirty when we left, Carpark full of litter too. Would not visit again, would rather have a cold sandwich from the garage across the road.

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Jade Walmsley . 2024-07-11

MORE AT Google

Literally every time I go there are numerous issues. Tables all a mess, out of stock on many items, long wait for small basic orders

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stu h . 2024-07-10

MORE AT Google

Food was cold and took hours to come

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JaimeLeigh . 2024-07-07

MORE AT Just Eat

Always a good meal, some of the staff look seriously depressed though

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Mickyp Rc . 2024-07-05

MORE AT Google

No burger delivered yet again, every time we order there’s always something missing.

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Helen . 2024-07-03

MORE AT Just Eat

Quite possibly the worst customer service I've ever witnessed from all three front desk girls on shift today. Looking at customers who didn't use the order screens with pure contempt.

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Matt Robson . 2024-07-02

MORE AT Google

Amazing food but didn't even start preparing order for about 45 mins...

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Heather . 2024-06-30

MORE AT Just Eat

No ice in drink machine so drinks are warm. Floor is dirty. Food is nice.

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Amber Todman . 2024-06-23

MORE AT Google

Absolutely fantastic service very fast, very polite and food was lovely would definitely recommend.

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Thomas Pullen . 2024-06-21

MORE AT Google

Cold. Burgers squashed. Missing items. Coke put inside the bag with food so was warmed up! Joke!!!

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Janine . 2024-06-16

MORE AT Just Eat

Some of the order is missing and was late

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Daniel . 2024-06-14

MORE AT Just Eat

Forgot a hamburger for one of the kids meals.

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Katherine . 2024-06-12

MORE AT Just Eat

Spent £50 on the meal. Chicken nuggets were chewy and nuked- not fresh at all. Chips cold and chewy and burgers tepid. Most of it went in the bin. Ordered ice cream which came in the same bag on top of the hot food so no wonder everything is cold. Worst meal highly dissatisfied. I would like a full refund - should have just cooked. This was not a treat in the slightest and we ended up eating the tepid burgers as fast as we can (leaving most of it) to avoid them being totally cold.

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Charlotte . 2024-06-12

MORE AT Just Eat

amazing service all very friendly staff

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Amelia Croft . 2024-06-11

MORE AT Google

Friendly service. Good quality food.

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Shauna Wilson . 2024-06-10

MORE AT Google

Lovely food amazing polite staff

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Hannah Myers . 2024-06-10

MORE AT Google

Quick pit stop off the motorway, fast, smooth & friendly service. Will return if I’m passing by that way again!

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Charlotte Marsh . 2024-06-10

MORE AT Google

Food cold! Ice cream all melted!!!!

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Chloe . 2024-06-09

MORE AT Just Eat

Warm fast food food very pleased with service

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Riley Fogg . 2024-06-09

MORE AT Google

when the shop is only 10 minutes away, food shouldnt be arriving cold, had to put oven on to reheat it .

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mick . 2024-06-08

MORE AT Just Eat

Absolutely disgusted by the so called meal I ordered this evening, I ordered a double bacon cheeseburger....the weight of the bag had me guessing, and rightly so, this burger was the size of a McDonald's burger from the saver menu, I simply couldn't believe how small it was and for £7.99. I went back and confirmed it was actually what I ordered and it was, there was no mistake, it wasn't a childs meal, I said my bit and left it on the counter in protest, it simple wasn't worth eating. I'm done with burger king. Never ever again.

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Marek Gregory . 2024-06-07

MORE AT Google

Was nice & quiet! Was clean & food fresh & chips with salt!😋The double whopper with spicy mayo is a burger changer! Best burger iv had for a while!💯👌

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Andre Hicks . 2024-06-07

MORE AT Google

Food was awful!! Freezing cold and rubbery onion rings

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Lee . 2024-06-06

MORE AT Just Eat

Ordered food online. Food was delivered like warm at best (Burgers). Chips and nuggets were cold and went in the bin. I will never order from here again. Very disappointing.

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Dean Worrall . 2024-06-05

MORE AT Google

Great service and great hot food. Kaylah was so good and helpful offering sauces and making sure I had everything I needed. Thank you! 😁

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Kirsty Holland . 2024-06-04

MORE AT Google

No food , no delivery , the worst place ever

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Wojtek . 2024-06-03

MORE AT Just Eat

Food arrived cold, rang the shop who told me I had to contact Just Eat

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Craig . 2024-05-31

MORE AT Just Eat

Food was a bit cold but order was correct and tasted nice.

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Tom . 2024-05-27

MORE AT Just Eat

Absolutely appalled with the burger. I through burger King was the absolute best for burgers, guessing not.

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Thomas . 2024-05-26

MORE AT Just Eat

MIssing Dotito Tangy chicken bites.

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Matthew . 2024-05-25

MORE AT Just Eat

burger was dry and cold with no flavour, sauce could have been added to the burger too, the bread felt hard and also dry. won't be ordering from there again.

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Tamsin . 2024-05-20

MORE AT Just Eat

absolutely shocking who puts cold drinks with hot food? no commen sense the place is run by children with the seems of it

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Jake . 2024-05-19

MORE AT Just Eat

Nicely done. Will order again. Thank you.

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Michael . 2024-05-15

MORE AT Just Eat

Great location just off motorway

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Leslie Byrom . 2024-05-13

MORE AT Google

No burgers no refund because we ordered on the app, email ref and number given for deliveroo who couldn't help, store wouldn't refund, no food no refund, waste of time, Burger Fail more like feeling robbed, took ages got nothing......

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Cap Rad . 2024-05-06

MORE AT Google

Cold, stale, late. Will not be ordering again. What a waste of £30

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Elisha . 2024-05-05

MORE AT Just Eat

Food stone cold only a 4 minute drive don’t understand why it’s so cold especially after taking 40 minutes to prepare the food

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Mia . 2024-04-29

MORE AT Just Eat

bread was stale on my burger...fell to bits

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Clapham . 2024-04-26

MORE AT Just Eat

food not matching request selected asked for lettuce an ketchup recieved ketchup and mayo not happy

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Mark . 2024-04-25

MORE AT Just Eat

Great hot burgers as they should be. No worries with burger king, quality, taste, or value for money.

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darryl counsell . 2024-04-21

MORE AT Google

Average at best, missing items, cold food instructions not followed. Disappointing

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kev . 2024-04-19

MORE AT Just Eat

ordered food 3 times and still no food fuming

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Michael . 2024-04-18

MORE AT Just Eat

Food is stone cold! Almost £16 for one meal and the fries are going in the bin. Fast food..

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Scott . 2024-04-15

MORE AT Just Eat

Food was cold when it was delivered

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Stephen . 2024-04-13

MORE AT Just Eat

Delivery kept getting pushed back food was cold from being so late missing food and customer service from the driver was awful after getting a gob full from him about the place I’d ordered from

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Aden . 2024-03-30

MORE AT Just Eat

Paid using the new kiosk, waited half hour only to be told they didn’t have my order, and didn’t seem to bothered to actually sort the order out, other than to show me they didn’t have it. Had to provide proof that I had paid as the kiosk didnt print a receipt. 50 min later food finally arrived at the table.

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Steven Smith . 2024-03-30

MORE AT Google

Wasn’t much topping on chips this time :(

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Ashley . 2024-03-29

MORE AT Just Eat

Arrived on time but food was just warm and an item was missing from order but when trying to sort it out you can't select item that's missing.

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Robert . 2024-03-29

MORE AT Just Eat

ABSOLUTELY USELESS!!!!! not only are delivery times getting longer and longer but when we finally got the order we were missing drinks and the kids chips no more just eat

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John . 2024-03-28

MORE AT Just Eat

It has not arrived at all I want my refund

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Chris . 2024-03-28

MORE AT Just Eat

This is, undeniably, the worst Burger King that I have ever had the misfortune to enter. To give this Burger King one star is a gross overstatement of the standard provided – uniquely, amongst all the places I have been, this place well and truly deserves a zero having failed totally at it’s core purpose. This is a fast-food restaurant – by its very nature, you should be able to come in, order, and be eating, relatively quickly. I would have said 10 minutes is probably fair for a place like this one in terms of maximum wait. Certainly on a Thursday lunchtime… This Burger King, on the other hand, managed to barely serve a single customer in the restaurant in well over 20 minutes. People entered, they ordered (to eat in, to take away, it made no difference) and there they stood, waiting and waiting. The restaurant staff, seemingly surprised at the presence of customers, moved glacially, apparently focused solely upon the drive-thru customers and the delivery drivers. Even then, for some reason, the lack of coordination and pace behind the counter was, quite frankly, an embarrassment. A single drive-thru order apparently taking five minutes to bag, let alone cook. The customers in the restaurant were patient, more so than was deserved I feel, before complaining. However, rather than recognise they had a more general problem, the staff behind the counter just put the complainant’s food in a bag hurry them away then carried on ignoring the rest. I was surprised there wasn’t more shouting…. I eventually gave up waiting after 30 minutes and left. This Burger King therefore owes me £8.79. I think I’m going to write that off and consider it a price well-paid for this lesson though – never eat at the Bamber Bridge Burger King. Avoid, at all costs. If anyone from Burger King Corporate happens to read this – maybe consider taking this one’s franchise away. It isn’t doing your brand any favours at all…

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Rich Deerdog . 2024-03-28

MORE AT Google

Never received food was delivered somewhere else

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Paula . 2024-03-26

MORE AT Just Eat

Driver very polite credit to just eat

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Shaun . 2024-03-25

MORE AT Just Eat

Food was great but bathroom didn't look like it had been cleaned in a while.

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Gordon Layley . 2024-03-13

MORE AT Google

it was cold and dry. I bought sauce but never received. that may have helped

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jenny . 2024-03-12

MORE AT Just Eat

Visited at 9am, then agina at 10.05 just wanted a quick brew. Two cars there presuming there staff cars. Been through the drive thru twice. Nobody is home.. What's going on here. Just put a macdonalds there for god sake.

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Anthony walmsley army ants . 2024-03-11

MORE AT TripAdvisor

other orders dropped off before .ine . food was stone cold

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Daniel . 2024-03-10

MORE AT Just Eat

Slow service, cold food, expensive and the burger king app is useless

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James Cowell . 2024-03-08

MORE AT Google

Shocking they sent out the wrong order and we had to pay double as we drove to take the wrong food back and to exchange for our order. BUT THEY SAID WE HAD TO COMPLAIN TO JUST EAT WE DID BUT APPARENTLY WE SHOULD HAVE KEPT THE WRONG MEAL FOR PHOTOGRAPHIC EVIDENCE. SO OUR £30 TEA THEN BECAME £60 BUT WE CANNOT APPARENTLY GET OUR MONEY BACK

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Janet Sharland . 2024-03-07

MORE AT Google

Missing a share box and all food was cold except chips were warm.

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Holly . 2024-03-07

MORE AT Just Eat

I recently visited burger king on Fridayafternoon. Unfortunately, my experience was quite disappointing. We waited in line for over 20 minutes before placing our order, even though the restaurant wasn't particularly busy. When we finally received our food, my burger was lukewarm and tasted off, and the fries were cold and stale. We politely informed the staff about the issues, but they seemed uninterested and didn't offer any apology or attempt to rectify the situation. Due to the poor food quality, long wait times, and lack of customer service, I was thoroughly disappointed with my visit to this burger king . I would not recommend this location to others and will not be returning myself.

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craig swarbrick . 2024-03-03

MORE AT Google

Its the basic burger king. Thankfully its not a flag ship place to eat. Food is awful over cooked and dry. The decor is like sitting in a metal shed. Staff aren't bothered and look like they need a wash and lessons in basic customer service. I had to clean my own table and put napkins on the floor underneath my table because of the mess. This IS NOT BURGER KING standard. Warrington branch is i would recommend 👌 its spot on. Clean friendly staff and fresh food

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helen wright . 2024-03-03

MORE AT Google

Thanks bk for segregating my drinks from my food, I appreciate that a lot as the journey makes it all cold otherwise.

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Rue . 2024-03-02

MORE AT Just Eat

Delivery driver came into my street and I could see him on his phone in his car, he then marked my delivery as delivered and drove away without giving me my food

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Alfie . 2024-03-01

MORE AT Just Eat

food was cold I placed a food prob in my burger it registered 26.1 degrees the chips didn't even register this is totally unacceptable

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David . 2024-02-29

MORE AT Just Eat

Ordered before 5.30 and got it delivered at 6.13, food was really cold, chips, cheesy bites were so hard

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Shon . 2024-02-27

MORE AT Just Eat

pickles when i asked for none food cold

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Rose . 2024-02-24

MORE AT Just Eat

Despite restaurant being within 2 miles & unsure whether restaurant at fault or delivery driver, food arrived completely cold.

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Morgan . 2024-02-22

MORE AT Just Eat

The driver rang and said my address was too hard (never normally a problem) and he was in a different location walking around with my food, I told him the direction to the house and he said he would get back in the car and he still couldn’t find it ! In the end I had to go outside to the end of the path (Ive just had spinal surgery and can barely walk) and wait for him so I could wave my crutches so he could find me. The driver again told me the address was too hard. Once I managed to get into my house the food was stone cold (I assume as he had been walking around with it). I LOVE Burger King and I do t normally moan but this just wasn’t acceptable

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Laura . 2024-02-22

MORE AT Just Eat

Doritos© Tangy Cheese Chicken Fries are the best!!

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rick . 2024-02-21

MORE AT Just Eat

Delivery driver went above and beyond to get me my food. Give this man a raise.

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Nathan . 2024-02-20

MORE AT Just Eat

asked for extra pickle...didn't disappoint. awesome 👌

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Marie . 2024-02-18

MORE AT Just Eat

The food was cold and the ice cream was melted and the pop was warm.what a waste of time and money

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Kurt . 2024-02-17

MORE AT Just Eat

It took a long time from ordering to get delivery as times kept changing. The food turned up cold. They had packed cold drinks inside a large bag with warm food. That meant the drinks were warm and the food cold. Has to reheat the food.

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Mandy . 2024-02-16

MORE AT Just Eat

To be honest, I rarely eat burgers but in my experience these taste the best of the huge franchises . Certainly in this area.

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Pete Bonney . 2024-02-15

MORE AT Google

Everything was fine but missing chips & nuggets

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declan . 2024-02-10

MORE AT Just Eat

food was luke warm, and driver went down Brownedge road when it would have been a lot quicker coming down Lostock lane and the food would have then been warmer

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julie . 2024-02-10

MORE AT Just Eat

Long delay. food was stone cold when it arrived.

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Laura . 2024-02-09

MORE AT Just Eat

after my order my wait time was pushed back 3 times, the driver took the longest way round to get to my house, the food was stone cold, I'm a huge burger king fan more than any other fast food but I definitely will NOT be ordering again from Preston burger king ever again, this is not the first incident

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natalie . 2024-02-09

MORE AT Just Eat

Never seem to wrong with a BK. Plenty of food and would've been 5 star if it wasn't for the price but it has been a while since I was last at a BK chain. It cost me just shy of £12 for a large meal which is ridiculous for a meal and it was a lot of food but I was expecting it to be under a tenner. Service was pleasant and the food came quick enough. Dr Pepper on draught which is always a welcome choice so maybe a 4.5 star!!!

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mike carty . 2024-02-08

MORE AT Google

I recieved my order and the chips to the chicken royal meal wasn’t loaded with cheese and also the 2 drinks which come with the 2 meals didn’t arrive either

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Kurtis . 2024-02-07

MORE AT Just Eat

The Delivery guy, nothing against him, he was well mannered etc, but he was delivering food on a bycicle. Even if it was electric the maximum speed is about 20 - 30 mph, the food was coming from Near Preston (Burger King near B&Q) to Leyland, over 3 miles away. He made stops along the way, by the time he got to me the food was cold... I'm sorry for saying this but a car or scooter that can do upwards of 30mph should be a requirement for food delivery!

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Jonathan . 2024-02-06

MORE AT Just Eat

Food was cold and unedible and delivery was late.

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Sonia . 2024-02-06

MORE AT Just Eat

Was quite busy it took a long time to get served as there were only 2 people who were serving,but the food was hot and nice.

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Tracy Hopkins . 2024-02-06

MORE AT Google

Very slow and Rude Staff, shocking experience on such a big multinational after reading other reviews look like no one cares 👎

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Wolf UK . 2024-02-05

MORE AT Google

The server was very nice and polite, the food was as expected and very nice. The restaurant, however, was filthy and it did not feel very hygienic or welcoming

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Robert Beckett . 2024-02-03

MORE AT Google

Very slow and Rude Staff, I have never seen such Rude Staff ever 😡

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Kloudy Web . 2024-02-03

MORE AT Google

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