Mcdonald's Restaurants in South Ribble

took an hour after i ordered and food was cold not good

my order came wrong,,my wrap had no bacon

Driver was very pleasant too xxx

Ordered at 5:25pm, delivered stone cold at 7:10pm. No words.

Appalling experience! Unbeknownst to us, the cold food was dumped in the rain on the public pavement outside our driveway! As a result, a formal complaint has been submitted to McDonalds customer service this evening.

Food Cold, MacDonalds don't give the food to the drivers fast enough

Prep time got delayed multiple times, didn't give me the option to cancel the order, then got delivered stone cold food. Just eats solution? "we're so sorry, heres 3.50 store credit for your 20 box of nuggets, burger, and 9 pack of nuggets, that were all stone cold". Disgraceful

brilliant service with a smile, thankyou

Check your order before you leave! I ordered a 5 chicken select meal and got mozzarella dippers!

Everything hot and delivered on time. Just wish they would put the dips in we had ordered

No chicken nuggets in my order and a burger short with no dips

no sauces for 20 chicken nugget share box

The time stamp on the packing ticket was 10:07 - we received the order at approx 10:38 - we live a 3 minute drive away and the food was cold & greasy when it arrived. It’s either been sat on the side and not given to driver or the driver has waited and collected a few orders at once. Not good enough considering the prices!

the coffee was spilt in the bag and it had leaked everywhere including the other bag where the food was so one of the mcmuffin was ruined 😥

Always something missing, no straws no napkins, chips constantly upside down spilling so there cold immediately. Food in general is disgusting, coke zero or any fizzy drink tastes like some kind of detergent is in it, the que is always endless either quiet or busy, you order things no matter what, you get home and something is wrong, it happens all the time. Management needs sorting out as I will have to drive to Deepdale which is 3 miles further but never is there a problem at that place. Everything is good so like I said it needs to change, and when you do ring back and complain someone who says they are the manager sounds like she is ready for going to nursery. Absolute disgrace,there must be so many complaints. Most of the food wouldn't be fit for a bin never mind human consumption. Will never go there again and if I could minus the reviews I would.

I`m losing patience with this app, I order food waited hours ...time kept going up and up and I know it's being recorded all of this. but how can you take money so easily and the fact that it wasn't delivered ...nothing arrived ...and the system restaurant and just eat know that it didn't come. I want my money back. as soon as possible. I suffer from mental health issues and at the moment I feel like I'm slowly losing a battle and I don't need this. so please refund me asap. really upsetting

Don't order delivery, missing items, wrong items, no refund given

so the food took over 2hrs to get here

absolute joke no burgers turned up and the chips that turned up where cold rang mcdonalds to sort snd they gave me a number for just eat that says you can't speak to someone as a customer

THIS NEVER SHOWED UP AND IM FUMING, HOPE YOUS ARE HAPPY WITH LEAVING A PREGNANT GIRL WAIT FOR NEARLY TWO HOURS AND NOT EVEN GET HER FOOD

Food hot for a change and a complete order also chips had been salted as they should

ordered a sweet chilli wrap to receive bbq wouldn't mind but bbq doesn't agree with me

drinks arrived all tipped over so we had no drinks

was early which is good but didn't bring all my food and now I can only get a refund and can't get in contact with the delivery person

forget half the meal when i was starving

experience was poor. ordered food at 8:20 for it to arrive 2hours after at 10:30. when I got the food it was cold.

Everything came on time but everything was only luke warm

2hrs 20mins wait when restaurant not far away and usually a lot quicker! My husband re ordered and that came in 20 mins!! Therefore full refund required please asap

food was cold .drinks were spilled

Food arrived open with loads of items missing!!!!!

Food was really cold by the time it got to me! Couldn’t eat it

A 20 minute wait is just a standard experience now, unfortunately. This never use to happen here.

Went here last night to wait 35 minutes for food that came luke warm... had to re heat when I got home

new bbq ranch burger is gorgeous!! milkyway mcflurry🥰🥰😍

Great guy! thanks for braving the snow!

Food took an hour and half and was all freezing!

Delivery was great 👍pity the burgers looked like they had been bitten into

Food still warm on delivery which definitely doesn’t happen with uber

lovely guy was kind and was understanding

I did not receive the happy meal

Awful service, food was cold, late and when phoned the branch they said they would cancel if the driver didn’t arrive. The driver then turned up 5 mins later with cold food. No apology. I expect a refund

Half the order missing, came cold

Waiting half an hour plus for food, absolutely no atmosphere or music, seems to have a lot of disgruntled customers all wondering why food is taking so long / going to the window to take their food themselves. It’s not even busy, maybe a third of the tables are taken and drive through is quiet. The new layout allows staff to be slow as it’s next to impossible to find anyone.

The wrong order came again this is the 3rd time

chips were soggy and cold. the nuggets and burger were cold too. arrived before time was on here but took until a while after to be marked as delivered. A let down since I was looking forward to this after no really eating for days

My order was missing the burger and the chips were freezing cold

Always have issues with missing or incorrect items from this McDonald's. Most recently milkshakes weren't delivered and bottled water was sent in replacement. Terrible standards!!

took over a hour for cold food to arrive

Didn't receive food. Went through drive thru and was asked to park up, thank god I got my sauce and straw though!

Absolutely shocking behaviour from McDonald’s capital centre, placed and order of over £20 for my children to be told my order would be delivered between 6.10pm & 6.30pm. I received a txt message at 6.47pm to say my order had been cancelled. Cheers McDonald’s for upsetting my children 😡😡

delivery time kept going up until around an hour or more food was cold missing main meals burger and only 6 nuggets in a box of 9

when the meal arrive. the driver was rude and the meal was cold.

Diabolical….. restaurant 2 miles from home. Took over 2hr to deliver and everything was cold

I ordered at 1pm, it’s now 15:20 - and it still hasn’t arrived. Says it’s due to be delivered at 4pm but it just keeps getting later and later. Unable to cancel the order - don’t need the food anymore as everyone has gone home.

Was absolutely freezing the food, rubbish

cold as always from McDonalds. won't be ordering again, considering you never refund money sufficiently

ordered it around 6pm only to het it hour and a half later

Originally 20 minutes delivery time, but ended up taking around an hour

ask for specific items to not be included but this was not adhered to

This place cannot be rated, it is very bad.

The hash browns was full of grease and was stuck to the bag so you couldn’t eat it as it all ripped apart

always nice and hot. my only quibble is there is frequently no napkins or straws with the orders

chips was missing son was gutted

Absolutely shocking place worst store i have been too. last 3 times we have been they parked us up for the smallest of ordered today we sat and waited 25 mins for our order. will not be going back

There was a young chap named Charlie at the front when I came for my food the weekend just gone. Such a lovely young boy with impeccable manners and I would love for my little boy to grow up with such charisma. Food was great as well couldn’t be more please.

The food order was forgotten...so 45 minutes later asked where it was...The lad delivering asked the girl where our order was and she just said "it's there and has been for ages" the lad was really upset and asked her why she didn't tell him she just shrugged like she couldn't be bothered...I wish I knew the young lads name cos he worked so hard, making sure all customers were happy...he had excellent customer service...unlike the girl!!!

I don’t understand why this branch never send any dips I order. It not just this order but previous ones to.

The food is cold as if it was not heated at all

Food cold and half an hour late offered refund of £1:87 didcusting

Don’t get the order from here never turn up

3 orders in 1 drop off meaning it come freezing cold!! And did nothing when I tried complaining won’t order again

Took grandaughter for happy meal, as usual all was good.

Watched the driver take an absolute age to deliver the food

The driver was very polite. The food arrived on time and was just about warm.

My order took 3 and a half hours to be delivered which is ridiculous so I’d appreciate a refund please

Driver parked opposite and then wandered off on the wrong side of the road in the wrong direction! I live on a main road with house number clearly visible, had to walk out in the rain down the street and he called me twice! Standing in the street waving my arms!

Got delivered 2 bags of drinks and wrong food - instead of feed the family for four we got 3 snacks

Very happy with M McDonald's. How could they forget a child's nuggets. They took that long to prep the order. Very unhappy.

says delivered an no one's been

how do you forget to put chips in a meal

most of food missing. never again.

Late and arrived cold. Wouldn’t mind but it’s 5 minutes from my house.

Food is standard McD's fare. The new layout however leaves something to be desired. Who elects to put all the self service machines and the food counter right next to the entrance and thoroughfare? Any more than 5 people waiting means a bottleneck!

Every time I order you send the wrong things. I NEEDED an ice cold drink!!! Not hot chocolate

Food is stone cold took over an hour and a half to come and it’s freezing cold

Didn’t even revive my order mate billshit

My order has arrived cold and my chicken selects are not here!

twice now I have had half a cup of coke when i paid for large

Wrong orden...Bring wrong orden

Typical McDonalds really, service fast enough. Clean and tidy even though busy. Food about same as always, tasty enough for what it is.

changed delivery time constantly, ordered terry chocolate orange pie & got the normal ones mcflurrys had been sat there and had melted. Everything was cold.

Delivery seem to go the long way round and food was cold by the time we got it, l could have walked quicker

Food was freezing cold even though I live close to the restaurant

On way home from work at 1:30am called in drive thru at McDonald’s capitol centre, Preston. Got chicken sandwich meal, got home (5mins away) stone cold chips and a luke warm soggy chicken sandwich which had obviously been sat there a while. Poor do when ya can’t get hot, fresh food at 1:30am when the restaurant is empty and the drive thru is quiet

It was cold so not very tasty like I know it can be sad but true

This place just gets worse. Order always wrong driving back and forward to sort it, staff dont care in fact they are useless won’t be back!

always very busy, can take a while to get your meal. can't fault the food, always been good. Just need to find a way to keep those fries extra hot, they go cold way too quick

Why do you hate giving people their straws??

food arrived stone cold waste of monry

Takes ages. Worst one ever. Useless on the phone. Be prepared to wait years