Based on 12.911 opinions finded in 4 websites
Based on 12.911 opinions finded in 4 websites
Nº 270 in 318 in South Ribble
Nº 7 of 10 Fast food in South Ribble
Opinions
food was cold on arrival , didn't taste nice
Conor . 2025-06-03
MORE AT Just Eat
forgot every single one of my sauces, two franks mayo and three bbq sauces
Abbie . 2025-06-02
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Big Mac missing from order meaning one of our group was without a meal. The Big Mac that did arrive had too much sauce and was ridiculously sloppy meaning my daughter found it inedible , double quarter pounder was lovely pipping hot and tasty
Ruth . 2025-06-02
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Driver got lost, food was cold
Laura . 2025-05-30
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Order completely wrong due to delivery grabbing the wrong order. Half the items received we cant hsve due to allergies in the house so it's wasted
Charlotte . 2025-05-30
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absolutely bad serive food was cold I was not happy at all
Tyler . 2025-05-30
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Food was cold and wrong drinks delivered
Martin . 2025-05-29
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Collection orders inside are slow. They prioritise the drive through and Uber eats. They also change orders to 'ready' on the screen way too early. I was waiting another 15 minutes before I had to go and complain. It was only after a complaint that the meal was brought out. This is probably the worst McDonald's in the area.
Liam McCarthy . 2025-05-26
MORE AT Google
My steak burgter didn't arrive
Oliver . 2025-05-26
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Food was cold and a burger was missing
Emily . 2025-05-25
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The food looked like it had been thrown in the bag
kitty . 2025-05-25
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Food wasn’t what I ordered or paid for
Kerri . 2025-05-25
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very quick service but toilets dirty
Brian Monnell . 2025-05-24
MORE AT Google
one of the drinks where missing
haaris . 2025-05-24
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took too long to get a driver. food cold
Jayde . 2025-05-23
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Latte wasn’t sent but did receive a cold black coffee and also the orange wasn’t received
Lisa . 2025-05-23
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no sauce! disappointed. chips dry nothing to dunk in. sauce is a big part of the meal really if you like to have your chips with sauce.
Shona . 2025-05-22
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the drink was everywhere so I didn't get it :( very unhappy with it again from McDonald's
Josh . 2025-05-20
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Again missing items x3 chips 😂 11 orders 10 missing items
scott . 2025-05-19
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It’s not the best. Been to better places
Xx dj Nani xX . 2025-05-18
MORE AT Google
The worst service ever. The staff need training on how to speak to customers.
Ahmed Osman . 2025-05-17
MORE AT Google
all food was cold, missing elements ordered the 5 piece selects and only got 3
Jonathan . 2025-05-17
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change you extra for full sugar coke and turns up and taste's like dish water
matt . 2025-05-17
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Freezing food 1 of the mccrispys looked a month old grey meat inside
Ash . 2025-05-16
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Being round the corner virtually why am I always last, stone cold, hardly any katsu space, stalky lettuce , went in the bin. Burger was also frozen.
Julie . 2025-05-16
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Cold and missing items yet again last 8 orders 7 have had items missing
scott . 2025-05-13
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It took Ages to get food on table
Mani kumar Reddy . 2025-05-11
MORE AT Google
Missed ingredients off food. But food and drinks were hot.
Alex . 2025-05-10
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Chips where over cooked and my burger looked like it was kicked in to the box
Adam . 2025-05-08
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Food over cooked and other people orders wrong and this was when it's quite
Simon Hoare . 2025-05-07
MORE AT Google
Didn’t receive my 20 chicken nuggets or my vanilla milkshake
Tyler . 2025-05-05
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The quality of this maccies has been going downhill recently, but our last order was astronishingly bad. We ordered two large meals, two mcflurries and two frappes. All the food was stone cold and the two large fries we ordered were barely half full of cold chips. Neither of the frappes or mcflurries had many toppings on at all. We feel completely scammed here and wont be going to this mcdonalds again, the quality of the food here is unacceptable for the £25 we payed for it. I strongly recommend giving this one a miss and heading to another one, there are a couple within 10 minutes drive.
Cal Cameron . 2025-05-04
MORE AT Google
Yet again, McFlurry missing Apple pie missing and cheese share box missing. Every order there is always something wrong or missing.
Sarah-Jayne . 2025-05-04
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Delivery person was very polite and pleasant. Thank you
Lisa . 2025-05-04
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Chips are cold wrap is soggy drink didn’t come with a straw an both burgers have no sauce
Dillon . 2025-05-03
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Yet again another order screwed up, the staff clearly don't read the orders correctly, plus the food was stone cold so It's gone straight In the bin, so no treat night for the child
Heather . 2025-05-03
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Absolutely joke right now! Every time I'm ordering food, some items are missing! Don't recommend!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Joanna Kiva . 2025-05-02
MORE AT Google
Orders and paid for sauces and straws and didn’t receive any sauces or straws
Lauren . 2025-04-30
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very happy with my meal and delivery thanks.
Sharon . 2025-04-28
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The service is very slow Half of the menu is unavailable 😕 And the ice cream machine is always unavailable also
Mikolaj M . 2025-04-27
MORE AT Google
Every time I ordered from MacDonalds the order is wrong!!! Didn't receive all my drinks and the chips were freezing!!
Kady-mae . 2025-04-26
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Burger was cold and had fallen apart in transit, nuggets and fries warm but not to usual standard
Jack . 2025-04-26
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The food was cold. Delivery time kept getting pushed back so whilst it arrived at the time it said it was 15minutes later than was said at the start of the order.
Stacey . 2025-04-26
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No hash browns when I ordered 3 meals all with extra hash browns
Karla . 2025-04-26
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everything was cold discusting went in the bi.
Nicola . 2025-04-23
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The worst McDonalds Ive ever been to. Ive been 6 times in the last 6 months and either the food was totally wrong or they give you large when you order a medium
Jamie Bell . 2025-04-23
MORE AT Google
The staff is so rude and racist
zeeshan tariq . 2025-04-23
MORE AT Google
Check the CCTV in the back cuz someone ate half my burger
Jacob Moys . 2025-04-22
MORE AT Google
I ordered a couple breakfasts for my family and I missed a hash brown and the manager came over, I told her that I need a hash brown and she started shouting and saying she doesn't have any left horrible person
Joshua Kelly . 2025-04-19
MORE AT Google
The driver was really friendly and ensured our food was delivered on time. Really happy driver 😀
Emmy . 2025-04-19
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Ordered 2 £5 meal deals came to £11.60 Asked for one of burgers to have no cheese , guess what yep came with cheese , and one of the milk shakes was only half full
Karen Carberry . 2025-04-19
MORE AT Google
Food stone cold really poor from McDonald’s
Daniel . 2025-04-18
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Should rebrand as "slow food" ! Almost 10 minute wait after going through the drive through for 2 happy meals and a big mac meal, if it was a one off then fair enough but it's constant. Worst McDonald's in the area
J . 2025-04-18
MORE AT Google
Great McDonald’s food Always fast and service with a smile .. best one in chorley easy ..
Gareth Whittingham . 2025-04-17
MORE AT Google
food was cold. burger missing salad. wrong size meal was delivered
Louis . 2025-04-16
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driver tried delivering to next street, I had to go find him
mark . 2025-04-16
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Very quick delivery, friendly guy
James . 2025-04-15
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At the drivethru (5.52am) i ordered a sausage and egg muffin with large cappuccino, and a porridge. I was asked if I wanted that as a meal...I don't really like hash browns but said yes as I though I'd let my grandson have it when I picked him up, we were going to Wales. At the kiosk I was asked to go to the second window and wait. This seemed to take longer than it should for what should be a ready to go menu. Half way to picking up my grandson I got the opportunity to have a bite of the muffin and it was stale and hard as though it was a yesterdays reheat. Also there was no has brown. Went back to ask for another (making us late setting off to Wales) but as this was a 2.5hr motorway drive a quick breckie was needed. I also mentioned no hash brown was in the bag. The girl on the kiosk looked at the receipt and said 'this was an hour ago, the bread goes hard if it's left' So I explained it was like that 10 minutes after buying it but I had to pick up my grandson and then get back here ! She said again but it was an hour ago....I said yeah, I know...pointed to my grandson and said I've just told you I was on my way to pick my grandson up !! She went away and brought back another sausage muffin and also the girl that had packed the first meal who said that she did put a hash brown in the bag...I said there definitely wasn't one in there. She said there was....I said well, there definitely wasn't... I said ok ok, I'll leave it then (i didn't have time to argue about a hash brown I didn't even want in the first place) and left. Once I had the chance I tried the replacement muffin and it was no different to the first one so didn't end up eating that either. The attitude of those two staff was on a par with a school tuc shop and the food was awful. Been eating McD's breckie muffins for years, I know a bad one when it happens and these were NOT fresh. Sort your standards out Leyland !!
David F . 2025-04-14
MORE AT TripAdvisor
Really poor had enough going use Preston and and eat inside, giving a review because they need to improve, 5 times now in last 10 months they have got my order wrong, i ordered a share box and quarter pounder cheese burger meal, soo they give another 9 nuggets instead of the quarter pounder cheese burger, fries where we'll over cooked hard only realised when i got home, i normally call up but they just say sorry for inconvenience etc, seriously this generation in that resturant couldn't give a any thought, feel sorry for person who's been given my cheese burger. I guess where all human but Everytime you order a family order threw drive threw it rather you haven't got your item oh they give you someone else's.
J K . 2025-04-11
MORE AT Google
The drivers are finding it hard to find house when I have put how to find the house
Rochelle . 2025-04-10
MORE AT Just Eat
didn't want to give 1 star but all good was cold on delivery.. shame I paid over 20 pound for that ..kids not happy ..had to warm up in air fryer chips n burgers. should not have to do that.... diver mat have had other deliveries on way . if not it's McDonald's fault.
Kate . 2025-04-10
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Dining area was clean and well tended. The food was a large and slightly complicated order and was all prepared as asked for and in a reasonable time. The atmosphere was a bit subdued, although I personally preferred the lack of loud music, my son was less impressed. There was no toilet roll in one of the toilets but that they were clean.
Jo Leonard . 2025-04-09
MORE AT Google
once againy order is wrong and once again won't get a eefund
leanne . 2025-04-08
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Staff this morning in the drive through need a 6 week training course in customer service. Just rude and inconsiderate.
Daliar . 2025-04-08
MORE AT TripAdvisor
very quick time! Wonderful everything fresh! Awesome.
Paula . 2025-04-08
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The food was cold when it arrived
Melissa . 2025-04-07
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Chicken selects were hugely over cooked so chicken was completely dry & coating tasted burnt. Chips were cold & unseasoned & veggie bites were cold.
Laura . 2025-04-05
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Wow wow wow, lost for words after this fantastic experience McDonald’s this evening. A fine young lad called Charlie helped me with ordering my meal as im abit old and struggle with all this technology, silly me ahahahah.
Laurie Crook . 2025-04-04
MORE AT Google
Given wrong drink, despite specifically asking at the window was it correct, only discovered this when I was home
Stephen Wignell . 2025-04-03
MORE AT Google
Quality is not professional not wrapped properly, everything’s falling off full of grease and ketchup all over the wrapper.
Nicky . 2025-04-03
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picking food up then taking a hour to go 5 minutes down the road. food arrives cold and ice cream melted to the point its to go in bin.
adam . 2025-04-02
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All the bag was ripped open and the food boxes dinted
Gregory . 2025-04-01
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Fries are always cold no straws missing sauces every time
megan . 2025-04-01
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Never ever get it right sort it out
Leon . 2025-04-01
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Brilliant service, lovely delivery guy. Thank you
Annamaria . 2025-04-01
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Fries was cold and stale and wrap was almost empty and tasteless
Mfon . 2025-03-30
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20 minutes later than when booked, no straws, no sauces, hamburger rather than a cheese burger, chicken nuggets very well done so we’re too hard for the kids to eat!
Steph . 2025-03-30
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delivery was amazing and the food was still hot only problem was I ordered a plain triple cheeseburger and it was not plain
james . 2025-03-30
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girl on the phone was fantastic in telling me exactly what was happening but this was a miserable experience nonetheless and my food was both late, and cold.
Harry . 2025-03-30
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Shocking you did not give me a code no food will be complaint
Adam . 2025-03-30
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Food was freezing even though McDonalds is 5 min up the road
Amy . 2025-03-30
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actually got my food this time still not received refund from yesterday mind!!!
Tony . 2025-03-29
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2nd time no sauce last night was cold
Ian . 2025-03-28
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Took ages to arrive and one of my burgers was missing the other cold still no reply on the missing food 4 hours later
Keiron . 2025-03-28
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It took 1hr and 30 mins to arrive ! As well missing items and freezing cold food! Not happy, leyland McDonald’s is rubbish and I’ll never order from them again stick to capital centre.
Emma . 2025-03-28
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Everytime I order something is missing. After waiting 30 minutes a whole meal was missing and by time I had called back in been able to speak to staff and get the meal the rest of the take out was cold!
Rachael Livesey . 2025-03-28
MORE AT Google
Not arrived delivery saying it has been delivered elsewhere
Charlotte . 2025-03-26
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The delivery person handed over the drinks bag upside down! So Coke had gone everywhere. Order wrong. Ordered donut-got a cookie. Food cold.
Michele . 2025-03-26
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Food arrived cold and hardly edible. Given the driver was waiting at the restaurant I can only assume the food was cold on leaving.
Jonathan . 2025-03-25
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Every time I have gone to the drive through here I always have to wait in the bays as the food is never ready and then the food isn't fresh
Janet . 2025-03-24
MORE AT Google
there was no Straw, chips was cold and hard, the drinks was half empty
Reben . 2025-03-23
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food order slightly incorrect, and had spent too long under food lamps too long
Callum . 2025-03-23
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Lift was out of order so tricky with a pram and stairs. Also, parking warden very active so not the beet venue
Gill Wilson . 2025-03-23
MORE AT Google
Can always rely on something being missing from the order every time. Leyland branch didn’t disappoint again. No chicken mayo burger. Also chips are cold.
Rachel . 2025-03-22
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App ordering with click and serve parking is very useful. No need to go through the car park, just park up and they’ll bring out to your car. Always find the staff polite and friendly
Alannah . 2025-03-22
MORE AT Google
Food was great, delivery man, professional and friendly
Hooper . 2025-03-22
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Closed. Not open 24 hour. Despite what it says on here. Drove 10 mins for nothing. Thanks mcdonalds for wasting my time
Craig Noon . 2025-03-21
MORE AT Google
No nuggests in a nugget happy meal...not so happy!
Christy . 2025-03-21
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Did not receive straws, dips that I paid for or napkins.
Leona . 2025-03-19
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All drinks spilt so only ended up with a 3rd of the drinks. Food squashed, definitely not the best 🥹😤
Catherine . 2025-03-18
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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