Mcdonald's Restaurants in South Ribble

Delivery in 15 minutes hot and correct

Forgot drinks, one of the chips, and one of the burgers

The food was stone cold. Credit to the delivery driver he told me the food was sat there for 40 minutes.

forget two items that I paid for

chips stone cold rest is just about warm

Perfect delivery. Childs drink and ice cream was forgotten and pineapple sticks were given instead of fruit bags!

food was cold and late not happy £23 order to waste want a refund waste food money and time

we have not recieved our order what can we do

food stone cold and drinks upside down, shocking paying for cold food

It never got delivered to my house!!!!

The food was ice cold and the map didnt show up untill the driver was at my door

Charge me for to many meals onli order chicken nugget 1 cheese burger meal 1 chicken mc sandwich meal

Where is the rest of the ingredients for my burgers? Did your staff just shove a chicken select between a bun and add left over salads? No cheese and bad quality.

half portions of fries.. drinks not to the appropriate level.. lid not on properly.. Burger and barm was burnt. not very nice.. even my dog didn't eat it.. not worth the money at all and I normally love McDonald's

Apple pie was sent with an out of date sticker on the back…. This is was meant to be for my young son and I wouldn’t let him eat it after seeing this. Shocking

Driver was very polite and professional

didn't get mozzarella sticks in the order 😢

Didn't get mozzarella sticks with my order, chips were cold & clearly not fresh

As McDonald’s restaurants go, this is very clean, very fresh feeling and looks to be well run. Staff were polite and very helpful and the McMuffins were freshly cooked. I’m not keen on McDonald’s burgers but a Bacon & Egg McMuffin with coffee and a hash brown really hits the spot. Well done Leyland McDonald’s.

I’ve had to order twice and pay 2 delivery fees for just eat mistake.

Food missing,now have to re order and have to pay delivery fee again

nothing wrong with delivery but the food cold just thrown together no care nothing on the burgers when not even ordered plain shocking really

Food was cold. Missing straws and sauce. The katsu wrap was nice although it was cold. Fries went in the bin……cold fries are rank!!

Drive thru for coffee queues served quickly

For how much these lattes cost im not very happy to get 2 shot glasses of coffee. Burgers are OK but abit messy and the mcflurries are on and off some are great some are awful. For the extra 2.17 ontop of the cost of a meal it is most definitely not worth it

Use it regularly for the drive through as it very convenient for me.

Great for us being early! Thank you!

I've bought a big Mac medium meal and haven't received the Fanta orange

The milkshakes was sour the milk was out off date now the house hold is throwing up !

Stone cold and muffins hard as rocks and tiny

missing items yet again on my order having spent £38 not happy at all

Food wasn't as ordered and 2 items missed from the order

The worst constructed burger I have ever had from McDonalds. Lettuce looked like it had been thrown at it from 6’ away, and was mostly in the box rather than on the burger. The patty itself was hanging out of the sides. Oh and how am I supposed to drink a milkshake when you don’t pack a straw….? Let alone a serviette … Someone needs to sort this lot out, I know it’s fast food, but there should still be a level of care when preparing and packing food

Great for a change warm and on time nothing missing

No chips came with my meal absolutely fuming gonna take this further

The burgers and loaded fries were absolutely beautiful and they were delivered hot thank you

I asked for 2 banna mistake but you have sent 2 different ones

Order was preparing for over 30 mins when order arrived it was cold. Every order I get recently the food is cold. I only order for my granddaughter and it’s gone down hill

Great service from Just Eat although chips were cold & hard

This place is the absolute worst. Ordered from here multiple times but never again. Always a complete lottery if theyre going to complete orders for delivery agents to collect. When they do, they send you the wrong items or randomly leave items out. Its just an absolute dump with zero quality control.

all of delivery items turned up !!!

Staff have a serious attitude. To yhe point I got angry. Left waiting over 10 minutes for food, coffee came black when ordered white. Then she changed the coffee, and walked off without giving me my food. 5 minutes later so by now 15- 20 minutes when by. Then I refused food because it had Been sat over 15 minutes. The manager then refused to give me a refund. I refused to move my car, so noone could get served. Never again will I used McDonald's Leyland. As this is not the 1st time I've gad problems with the young kids whom see to think they are Mrs McDonald. Shocking.

My food was squashed but came quick

Missed off a big Mac on mcdelivery through the McDonald’s app, no access to previous email so just have a paper receipt and no one’s taking liability for the mistake. Called up explained that I am willing to come and collect it myself but still no effort in helping me after they made a mistake. Just awful tbh, can clearly see on cctv that you haven’t put it in the bag, so why such a big issue about actually letting me collect something that I have paid for. The Big Mac was clearly one made ages ago and then they opened it back up threw on the extra requested items and put it in the bag. Disgusting and not fresh at all.

Worst order yet. No cheesy bacon flatbread, no straws and no syrup for the pancakes. Awful!

Awful, freezing cold, soggy, noone wanted to eat it. Never get a delivery but went to pick up and issue with the app and husband didn't have his wallet on as the app usually stores it. Never again, inedible

Friday night Happy Meal treat tea for my little one. No fries in the meal? So, not tea, but a 4 chicken nugget snack! I didn't get myself a meal otherwise i'd have given her my chips. I don't like to leave nagative reviews but this McDonalds seems to never get it right! I didn't think you would be able to manage to mess up a Happy Meal, but here we are...

food was cold ,30 minutes late

My order wasn’t completed 2 mcFlurry one chips

Delivery guy lovely and very polite

No sauces for share boxes and no straws for drinks

All my food was stone cold and my chips were very soggy and freezing. My coke was warmer than my food. Awful and very disappointed

Food was cold and sweety was uneatable

Food was stone cold on delivery and wasn’t even put together properly. Big Mac with no cheese, lettuce, onions or gherkins!

Ordered 3 double sausage and egg McMuffins, only 2 sausage McMuffin came with out pancakes

missing item from order, refund doesn't cover redelivery, disappointed kids

All good, fries a little soft and tasteless, but pleased overall and thanks for getting the order right.

Chips Cold, Burger Cold!!! No Straws for the drinks!!! This isn’t the first time the order has been wrong from here - Disgusted yet again!!!

Food arrived cold and boxes crushed food ruined

Delivery was on a push bike and he seemed to have walked the last part of the journey. That said surprisingly the food was hot and all correct

order short of food yet again ..missing items and not took salad etc from burgers..waited over a hour for the order

I didn't get the sauce I asked for for my chicken cheese dips

Would have been nice if whoever packed it had included straws for the drinks

Zero customer services. Very Rude Staff, especially the shift manager victoria. No customer services they need training or new staff.

Awful. Large McPlant burger, fries and lattè coffee. All except coffee VERY COLD. I thought perhaps the salad had cooled the burger although I did try to eat it straight after waiting & collecting it but the fries were still "chilled & uncooked".Total cost = £7.59 so I returned the meal for a replacement. Fries hot this time but burger still tepid. Staff not happy replacing the food (I kept the coffee). The ordering screens were filthy so glad I still carry anti-bacterial sprays from the Covid days. Not a happy customer 😒 so I won't be returning to McDonald's franchise in Leyland ☹️

food just left at the door driver didn't even knock

Perfectly delivered food still hot

My McFlurry had the grimace shake in it was so sloppy and was just poor quality, whoever made it need to learn the difference between a milkshake machine and an ice cream machine

Ordered ahead on the app in order to save time and went to collect from the drive thru. Big mistake! It took 18 minutes to get through. No apology for the painfully slow service, only to be presented with a lukewarm Big Mac and a chicken wrap that hadn't been wrapped and all the ingredients were in the bottom of the cardboard tube! Also, no napkins in the bag. I am seriously considering deleting the My McDonalds app and avoiding altogether as it's rubbish way more often than it's good!

Missing a potion of fries unfortunately

chips were cold and soggy the chicken nuggets were over done and the coke zero tasted more of water then coke and was flat. Staff have no idea at this appalling place

As expected squashed not very warm and a portion of fries missing 🙄😩

As usual this particular branch of McDonald's failed to get our order right. Every time they fail! We ordered a 9 nugget meal with large fries and a large coke zero. Not difficult you would think. We received 8 nuggets, a small fries and a large cup half full of coke zero. Great.

missing food. Missing some items off order.

Messy, the drinks have spilled

Delivery time good. Order correct but it looked like it had been kicked around an ally for a while. Ordered extra cheese which was pointless unless you wanted to eat it off the wrapper

Staff are not that much co operative and specifically for delivery guys. Take too much time and dont even listen and attend. Since there is no other Mcdonald in the area and next two are in Chorley.. these have great staff and service..

The order arrived quick but there were 6 sauces missing, no straws and everything was on the bag as opposed to their containers (e.g. burger, chicken strips, cheese bites all on the bottom of the bag). Very very poor service!

I ordered 3 dips and didn’t receive any. No. Straws! The food was cold .

ordered at last minute. piping hot and delicious 😋

Food missing and the rest was cold

Food was freezing cold had to warm everything up and no sauces were in the bag

delivered complete wrong order

this is the second time I've asked for barbecue dip and I get something else in place of it. id you haven't got it in it shouldn't be on the menu

brilliant faster than I expected 👍

Could taste eggshells in one of the sausage and egg mcmuffin.

everything was a bit squashed and the fries were cold

Busy chain restaurant. Reasonably good service.

Quick delivery, friendly driver. Big Mac was for the first time ever well assembled and full of lettuce and sauce. Cheese bites stale and rated funny

Coffee was spilt all over - didn’t accept.

This has to be the worst McDonald’s for customer service I have ever seen, 5 times I have been here and seen poor customer service but tonight it was my turn for the poor treatment. A 15 minute wait at the counter to get salt and then I had to give up as staff in the back just stood back and watched me wait as if it was a game. I ask staff for assistance but was ignored. The owner needs to get a grip of these staff and teach them some customer service skills

Cold food. Worst fries I've ever had

was left without chicken nuggets and a burger

the hot drinks had spilled all over the food,

Cup lid was not put on and the lattw leaked out all over food - completeky unedible. I paid 12 pound for a breakfast including delivery. Delivery was on time snd driver was lovely hut food was unedible

Every single time when I order more then 3 items, definitely missing one or more items (depends on how many I order). Really not understand what's happening with McDonald's!!!

I really don't understand how plain cheeseburgers are cold when costem made so should be pipeing hot

My meal was cold when it was delivered however the time delivered was really quick so must have been cold when it left McDonald’s

Tried a cheeky dinner and found the food to be hot. Brought to our bay by a polite member of staff. It was everything you expect but don't always get. An early morning breakfast, ordered at the machines and waited for table service. The area was clean and presented in the standards you'd expect of a McDonald's. Food brought to the table by a polite member of staff. It was hot and tasted great. The only let down was that the wrap was ripped and the sauce leaked from it down the carton, otherwise I'd have given it another star. The latte was great. I wonder how long it'll be before you can buy the pods or beans for the maker at home?!

Ordered food online. Told to wait in parking bay. Twenty minutes later still not arrived. Staff ambivalent and rude. Food stone cold.