The best restaurants in Chester City Cheshire West and Chester North West

I ordered a tea and a cake and sat down at the back to do some work. The staff were friendly enough to me but dear god the hygiene and cleanliness of this branch is appalling. Bags of refuse being carried all the way through the seating areas, tables were filthy, the smell was disgusting, but the worst were the toilets - see pictures. One wasn’t working and the other looked like it had been deliberately ransacked. Atrocious that a high street coffee chain could allow a branch to be kept in this condition.

After vowing never to go to M&S cafe (Gemini) again, I visited the one in Chester last week. What a difference- able to pick up/order what I wanted via a person and enjoy on a clean/empty table. . I made a point of speaking to the Manager and advised her of such a pleasant experience. If she has any influence over the changes at the larger stores with the unhygienic touch control system( no facility to clean the screens) which leaves customers with either cold food or cold drink, whilst waiting for the other half of an order to arrive, I sincerely hope that Management listen. If the number of adverse reviews isn’t enough to make them reconsider, I assume they aren’t interested. Will spend our money at alternative venues.

Gentlemen who served me was very slow. It took him along time to give me £1.30 change. I thought he didn't understand our money. He didn't understand what I wanted. When my order came it was burnt. Asked for decaff tea got ordinany. Got charged for oat milk when we had normal milk. He also charged me for a bacon and egg roll when I had a bacon roll. Was very disappointed. Will not be going back. Have had very service in the past.

Just been in with my daughter for coffee and cake. The 4 young ladies serving were the most pleasant team I have the the enjoyment of being served by. Absolutely made the visit one of the high lights of our day. Please pass on this to the 4, credit to Costa!!

No fue nada amable. Fui a tomar una copa y el personal fue muy grosero conmigo. Podría haberlo llamado ginger bell *** felizmente, ¡pero no lo hice porque tengo más modales que él! El lugar necesita quemarse los baños y necesita una buena limpieza. ¡Cómo siempre la camarera fue encantadora y muy servicial considerando que no éramos de aquí!

Die Kette bietet alle beliebte britische herzhafte und süße Snacks, sehr gut, sehr lecker und günstig.

I ordered a mushroom and Tofu Bao bun, came with only a bit of Tofu two slices of cucumber and sweet and soursauce not worth thw 7 pounds at all

Food sent was not food advertised. Burritos were just rice and pathetic pieces of carrot. Was advertised with onions, tofu, and other veg.

I usually like the meat and potato pasties from here but today awful there was no filling in either of the 2 I brought there was however dried put filling all down the sides and the pastry was soggy from it

Fantastic stay, gr8 hotel, only bettered by its staff.

Great atmosphere and nice drinks. Recommended.

Visited Chesters for lunch. The staff were all pleasant, After reading through the menu decided on fish and chips [£10.95] and coke. I didn't order the small portion as I was hungry. When it was brought to the table I've never seen such a small piece of fish and queried the portion size as I thought they had brought me the small one. But they hadn't. I can only assume the small size would have been half a fish finger. On paying I noticed they were charging £2.30 for the coke. It had said on the menu £1.95. When I queried the price I was told the £1.95 was for coke on tap and I'd had a can. RIP OFF PLACE [Or plaice}. AVOID

Food was great, arrived warm, driver was really friendly A* service from the driver, definitely be ordering again

Had to walk out because we stood there for at least 5 minuets in an empty restaurant and staff didn’t bother to take our order. The place is messy and grim. Needs shutting down.

The dominos was absolutely disgusting, when opening the box we picked a piece of pizza and the crush fell off (I was absolutely fuming) ruined my meal, I let it slide when moving on the cookies there’s only one word I can use to describe them deformed! Sloppy, vile, wet! This has really let me down I will not be returning again disgusting!