Muffin Break in Cheshire West and Chester

Gentlemen who served me was very slow. It took him along time to give me £1.30 change. I thought he didn't understand our money. He didn't understand what I wanted. When my order came it was burnt. Asked for decaff tea got ordinany. Got charged for oat milk when we had normal milk. He also charged me for a bacon and egg roll when I had a bacon roll. Was very disappointed. Will not be going back. Have had very service in the past.

Wonder if they are new owners. Didn't seem to know anything about the food served. Asked a question and they had to find someone to answer me. The old staff seem to have disappeared, perhaps being sacked to make way for the new comers. Not a nice way to start. The toilet roll was on the floor behind the toilet. Won't be going again.

Recently found this little café in the Grosvenor shopping centre and food has always been excellent. Service is great as well. The Chorizo, chicken and mozzarella paninis are delicious but the toasties a little disappointing but still tasty. The caramel milkshakes and lattes are perfect. Staff tend to be on top of clearing tables and delivering food to tables quickly.

We have been twice recently and the food has been really good. Staff are very pleasant, tables are cleared and cleaned promptly. The spinach tart is excellent!

The raspberry white chocolate muffin didn't even look nice on display, but I bought it anyway (£3.75). Unbelievably dry and barely any taste. I think the staff / bakers of the cakes actually need to try them. I wouldn't come here again.

I ordered a chicken tikka flat bread to go. I didn’t open it til I was on my way out of town. They had charged me £5+ for a vegetable, cheese and pesto flat bread, it was disgusting and not at all what I ordered, also it was very small, bad customer service and bad value for money! I won’t be returning.

Dirty tables full of used cups and plates, staff chatting amongst themselves while we were kept standing there.Dirty very unhygenic toilets,we reported this, the girl behind counter looked in then walked away!! Will not return and would not recommend.

Great service and staff Latte best in Chester Highly recommend the range of muffins on offer. Worth a visit if in town

Had to clear and wipe table before sitting down. Service at counter very slow and difficult. Toasties nice, but Muffins crusty on top, doughy and uncooked at bottom. Drinks expensive and nothing special. Six out of eight tables at rear of shop remained full of dirty crockery during entire length of our forty minute stay. No toilet paper in one of the loos.

The oat milk latte was lovely, the food and cakes were delicious, especially the giant tortillas! 1000x nicer than the usual American chains serving tasteless rubbish. The staff were happy and polite.

watery ice coffees and frappes, also i ask for and payed for caramel syrup but never got it, rude costumer service, very slow and unorganised

Went to the one in chester it was today 3.30pm. I had to ask for forks for the cake and a plate for the sandwiches. The tables was dirty with food bits on. The staff cleared a table but didn't wipe it. And a few other tables they cleared and didn't wipe.

Been here a few times, today we had a coffee and tea with toasted teacakes with jam, always good food and value, staff good and lovely clean place!

The Muffin Break is located in the Grosevenor shopping center in Chester. It is reasonably spacious and has plenty of tables. It is reasonably comfortable to sit in and offers standard tea-time fair - OK but nothing special.

I wear hearing aids and the lady behind the counter said it is takeaway only now. I could not hear her so I said “what sorry?” She then turns around to her male colleague and they both share a laugh as I was struggling to hear her. She was very rude and so was the male, I don’t see how it is funny to laugh and someone who has a hearing impairment and my hearing aids were on show. They are also bright blue so it was not hard for her to see them. Coffee is expensive and does not taste nice at all.

We had a flatbread and panini. Wasn't much filling when it arrived warmed up. We saw 5 tables being cleared whilst we were there but the guy just took the pots away. Didn't wipe any of the tables. All were left covered in crumbs.

Very poor quality. Egg mayonnaise sandwich had virtually no filling; a couple of slices of egg placed in the middle of the bread where it was cut, but nothing at the edges. A disgrace. Luke warm latte. Complete waste of money.

It is a little cafe in the grosvenor precinct, the food and drinks is ok, not the best but certainly not the worst either……. Alas the same cannot be said for the staff who are INCREDIBLY slow and don’t smile much. The place needs more...

We popped in as it had been an awful wet day, we'd normally look for a non chain place to eat but had grandparents and couldn't keep looking, I was absolutely disgusted by the staff especially the two women, mainly the dark haired girl. Never...

Big sign on the front of the shop states ' Gluten Free'. There was nothing available on a Sunday afternoon and the waitress told us to get there first thing next morning if we wanted GF as they only do one type of GF muffin...

Had to have a few stops due to bad back so popped in here as it was the nearest place to sit down Impressive range of cakes must admit Just chose a lotus Biscoff milkshake looking at a picture of one on the advertising board...

Over priced lotus milkshakes in the smallest cup not worth the money with rude service to go with it! No thank you never again!!!

Staff friendly, sandwiches look like they've been thrown together, never seen a piece of ham so small. Milkshakes were grim. Wont be going back sorry

Really disappointed in both the quality of food and the service! Had to return to the counter twice as our order was firstly wrong and then forgotten about! Service very poor, staff too busy talking. Asked to use the toilets only to be told they...

Shocking chef behaviour- shall I just say it involved him shaking a sharp pair is scissors very close to young member of staff face!!! Absolutely no need.

I am absolutely disgusted by the service and food we received today at the Muffin Break in Chester. After paying £25 for 3 sandwich’s and 3 drinks the sandwich were FROZEN INSIDE!!!!!!!!!!!! We asked them to change them give them the plate back and they...

We ordered and egg mayo sandwich, crisps and 2 drinks. Sandwich was a bit light on filling and none of the bread had any spread on it. Some mayonnaise sachets solved that.

Lovely sandwich of chicken and chorizo with a lovely cuppa, nice friendly staff and clean place, social distancing really good! One of our faves in Chester.

After a day of shopping, we popped in here for a quick bite to eat and a coffee. Both myself and hubby ordered a coffee and a muffin each and daughter had a milkshake and a brownie. It was over £20 which I thought was...

My wife and I were doing some shopping and popped in here for lunch,both of us had ham n cheese toasties and a pot of tea,nice clean place and friendly vibe!

Amazing and tasty food and lovely staff that are always happy to help and have a smile on their face. Been going a few months now for lunch with friends and never had an issue and is always a pleasant visit.

First visit as the Brasserie had a long queue and we only wanted coffee. Spotlessly clean with a warm welcome from staff. Good coffee. Muffins looked amazing so couldn't resist trying a couple. They were very tasty. Not dry at all. Plenty of flavour. Quite...

Very good, very convenient and very busy which only goes to confirm the quality of the food baked and made on the premises. Staff were pleasant and helpful too.

Las únicas razones para no visitarlo es que no tiene tiempo o, desafortunadamente, acaba de salir de otra cafetería. El lugar ofrece un buen servicio y opciones de bebidas y comida. El personal era amable y todo el lugar realmente limpio. Disfrutamos de una buena relación calidad-precio y unas vacaciones relajantes aquí mientras estábamos explorando Chester.

This is a really nice tea/coffee shop with friendly and helpful staff. The food and drinks are delicious and very good value for money. A spotlessly clean place with a relaxing atmosphere.

Absolutamente adoro esta cafetería. Es acogedor y el personal siempre es acogedor y encantador. Ellos trabajan muy duro haciendo lo mejor que pueden. El café siempre está lleno y ocupado. La comida es sabrosa y el panecillo de Marte para morirse? mi favorito es la soya mocha?La única crítica es llevar tazas. (No estoy seguro de si eso fue solo hoy pero todas las bebidas llegaron en ellos. Personalmente no me gustan, así que la próxima vez que traiga mi propia taza) Entiendo si esta es la forma de ahorrar lavando aunqueAún lo amo ?

Cuando hayas comprado hasta que te caigas. . . . o están cansados y adoloridos de la pared caminando.Haga una parada en Muffin Break para repostar, relajarse y aumentar los niveles de cafeína.Tomamos el té de la tarde. . . . y café con grandes rebanadas de pastel.El servicio fue excelente, el lugar estaba limpio y disfrutamos nuestra visita. . . . Definitivamente regresaría

Visitados con nuestros nietos, el café, los muffins y los bollos están recién hechos y deliciosos, este lugar es un poco caro, así que perdí un punto por servir una mermelada barata con bollo. (la mayoría de los lugares usan frascos de mermelada de calidad en estos días) Volveremos a visitar, ya que hay muchos artículos encantadores recién horneados para probar, a veces vale la pena pagar un poco más.

Nice little coffee shop in the Grosvenor Centre. Flat white was very acceptable and shop very clean.

Pleasant staff, quiet atmosphere yet central to the shopping precinct. Very reasonably prices. Yummy apple and cinnamon muffins.

Stopped here for a coffee and got temped by the muffins. Four of us has a drink + muffin. Coffee was nice and muffins were moist and delicious.

Popped in for a quick bite whilst shopping, lovely warm croissant and coffee,wife had toasted teacake and milkshake, really good produce, great friendly staff, clean place,a big thumbs up 👍

I popped here as the queue in Costa was long and going nowhere! I had a croissant and a cappuccino. Service was really quick and very cheery! Very clean, nice atmosphere and good clean toilets too! I’ll be back!

Absolutely dreadful. My tuna melt tasted foul and the crisps we'd been given were stale. There was not much content in the sandwich and raw red onion added when it wasn't asked for. Nobody in our party could eat what we'd purchased. Will not be visiting again!

We stopped at this café recently and were really happy with the food, the coffee and the service - all at reasonable prices.

Cakes look lovely, so does the rest of the food. The queue doesn't seem to go down very quick but the fact there's no dedicated person doing the drinks doesn't help.

Visited here whilst out shopping in Chester with my partner and baby. The cafe was very spacious for the pram and the baby change unit was really clean too. The cafe is laid out with a smaller section at the back which is where we sat as I needed to feed my baby. We ordered 2 decaf cappuccino’s and some red velvet cake, coffees were nice but the cake was amazing according to my partner! Being gluten free it’s hard to find GF cakes but I did notice they had 2 GF muffin options. Will definitely try one next time we go!

Popped in here for lunch whilst out shopping,had toasted sandwiches and carrot n corriander soup,nice staff, clean toilets, good feel to the place, only problem I had was that the soup was out of a carton, expected to be homemade,it was nice though tbf.

We were in town shopping and looking to try somewhere different for a light lunch and were initially attracted by the display of delicious looking cakes. I had the chicken and ham tortilla and the wife had a ham, cheese and tomato croissant. We shared a very large slice of banana cake and for drinks had a couple of lattes. All were delicious, especially the cake, and reasonably priced as well. Would definitely try it again!

Been here a couple of times now. The food is mediocre at best but the staff are pleasant. However both times I've been the tables haven't been cleaned. Today I watched staff clear tables but didn't wipe them. The toilet was also in a poor state and no soap in the dispenser. It wasn't busy so no excuse. Think I'll avoid from now on.

i bought my lunch today from here, an egg mayo sandwich, to take away. what could you possibly get wrong with that ? what i got was two pieces of bread - one piece was fresh, the other was clearly on the stale end of things. so little filling (except for the bit you can see where the bread is cut) it made the half stale, half fresh butty so dry, i found the nearest bin and deposited most of the sandwich in it. if you're visiting Chester, there are decent places to buy a sandwich - this isn't one of them.

Love this place.. there muffins are the best part always a variety and in one word moist😂 Also been here in past for lunch.. love their smoothie and pannis..generally can't fault the place 🤗

Been coming here since it opened 20 months or so ago. Always clean , fresh produce on display and nice staff. Muffins are amazing!

Popped in for a drink before driving home. Great service and pleasant staff. Good choice of food and cakes. Very clean throughout. Had the Mars bar cake it was lovely.

It was late-ish on Saturday 29th when we visited, and very quiet. We chose a nice looking cheese and bacon bagel & coffee. Bagel was microwaved until rock solid and inedible, I complained and a replacement was then given (wrong bagel this time as this one was egg,bacon and cheese) when I pointed this out they simply scraped the egg off and reserved it to me, it was also microwaved until the cheese was burnt and the bagel was hard and rubbery. At this point we left without eating. Staff seemed to not understand us, and definitely did not care if we got the correct order or if it was decent quality.

6 items ordered. One drink not available. Wrong toastie sent. One nachos slice ordered but not on the bill or received. Most unimpressed!

Nice coffee and muffins but service is very very low. Every time almost all tables are full of dirty dishes and cups. I understand sometimes its busy but i'ts not good to see staff chatting with each other when customers need to move full trays from table to table when they want to take a sit. Spoons and glasses are given dirty. Ive tried to give a chance to this place but I'm not coming back there any more. that's a shame because this place had a big potential.Unfortunately staff took it down!

Queued for ages to get second class service from totally disinterested staff who were working without any co-ordination whatsoever.

Whilst staying at the nearby Travelodge who don't bother too much with breakfasts, I found at 8.30am this Muffin Break. Absolutely brilliant! excellent food, mainly pastries of all shapes and sizes and fresh coffee to die for. It is without doubt the best coffee I've ever tasted. The staff were friendly and gorgeous. I'll say no more.

Called in as my 3 yr old daughter needed a drink. Most of the tables were empty but all piled with dishes. I asked if they could clean the tables and the reply was ‘when I have time’..........not the reply I was expecting We found a newly clean table to find out coffee’s were luke warm I won’t be returning

Luv this new place in Chester Grosvenor Shopping Centre...Had an amazing breakfast there. What is the most important thing, my cappuccino is with perfect temperature to drink...👍😍

Stopped for lunch with my daughter, ordered coffee and paninis which were really nice.. only problem was the girl serving , seriously rude and miserable, maybe an off day? Table next to us also commented.. might call again but might check first!

came across this place while shopping and as it was near a shop we were visiting, it seemed a good idea to go in. first thing I noticed was lots of tables with dirty crockery not collected. placed order which was a pot of tea and a bacon roll.

Ordered a cafe latte which was fine and a piece of coffee cake. The cake was awful. I have never ever had such a piece of cake that was so dry. It was hard I have no clue how old it was. My friend had a carrot cake and that was fine. I will not be going back after that experience have never left cake when been out for a coffee!

Just dropped in for a coffee, fateful!! The fast selection of goodies were too much for us and we really over indulged in what can only be described as really nice, great flavours and more to the point truly fresh and tasteful.

We found the muffins were really nice not too dry, our favourite was fetta and spinach the sweet one are nice too. The range of was coffees was good both American and iced lived up to expectation. The service very friendly. It has easy wheelchair access inside the cafe I noticed this being used on more than one occasion. A n nice place to drop into after an afternoon shop or walking g the wall.

Freshly made muffins . Wide variety from cinnamon and apple , blueberry , raspberry and white chocolate to mars bar and caramel . Freshly ground coffee to compliment . Quiet surroundings and helpful friendly staff. Recommend !

Here is a bright pleasant spot near the Grosvenor Hotel where a decent coffee or cup of tea can be enjoyed with items baked in the premises.The speciality here are the muffins and they don’t disappoint.

It's great coming here. Fantastic variety of muffins and other foods. The coffee is excellent here too. Happy, friendly and polite staff and had a lovely Good Morning welcome. Would highly recommend a visit here.

Strolling around Chester on a very hot afternoon (Monday 9th July) we were very pleased to sit in the cool of the “Muffin Break”. Really clean, nicely decorated and the staff were very friendly. We had delicious coffee cake and iced coffees.

Mid afternoon, in Chester. We had a not interesting light break and hot drink. I am not sure what we had hoped for, it was adequate.

The absolute best bacon and egg bagel in Chester. Fact. Great muffins. Lovely coffee. Great service with a smile. You can’t ask for any more. We’ll be back.

Freundliches Personal und ein sehr schönes Lokal. Der Kaffee (sowohl der Cappuccino als auch der Flat White als auch der Mocha (sozusagen Cappuccino mit etwas Kakao, sehr zu empfehlen!) waren spitzenmäßig. Auch die Kuchen und Muffins und Bagel waren lecker.

Visited here for the first time and was impressed with the quality of food and drink on offer. Cakes and pastries made fresh on the premises and coffee is strong and well prepared. Very clean with a range of seating to suit all. Good toilet facilities and reasonable prices. Staff very pleasant. We were served by a trainee who was well supported by his colleagues to make sure the customer service he gave was good. Will definitely go again.