Subway in Cheshire West and Chester

Food was as expected. Subway must have ran out of diet coke, so instead of contacting the customer or offering a substitute, they just sent the order out without a drink, which is really not great when this is your lunch, at work, no drink. Not really jmpressed abd very thirsty.

Ordered 2 bacon and cheese melt stacks. There was hardly any filling on it. Bread was stale. Got home and it all went in the bin. Only positive was girl serving who was pleasant

the bread used for my sub was stale.

Food was absolutely freezing and tasted disgusting the cheese bites didn’t even taste cooked no sauces added the whole order went into the bin.

Was missing cucumber crispy onions and sweetcorn

Food was freezing cold and made poorly. The bread gate stale and was soggy in the middle

missing contents from 4 of the 5 sandwiches ordered

Sandwich was cold, swapped crips with ones i hate. overall disappointed only thing that was right was the bottle of coke

Delivered me the wrong food! Store told me to contact just eat

the bread was that hard it just disintegrated

sandwich arrived with almost none of the salad I ordered with it or the crispy onions I paid extra for, overall dissapointing.

Completely wrong order has turned up

Didn’t receive my Dr Pepper bag was ripped and my food was cold

Wrong order delivered. None of the items I ordered were delivered.

didn’t put some of the things i asked for on the sandwich

The staff are obviously lazy they can’t even do the subs right and why is every price so high paying how much we did we expected the food to be nice but it wasn’t.

Soggy sandwiches and the foot long wasn’t cut in half

The bacon and cheese stack, the bread was burnt and hard, the foot long was only warm ish and the hash browns were cool, driver didn’t use a warm bag for delivery

why did my note to the restaurant, not get to the restaurant

The food was all wrong items were missing wrong items were put in

Nachos were heatwave doritos not cheese. The margarita slice was cold, took 1 hour and 10 mins for food to arrive

Placed order at 1:25 to receive it at 2:40.. meant to be ASAP delivery. Order was also missing a side of nachos. Sandwich quality not the best either, crumbly and falling apart.

wrong order I ask for meatball custom sub and got ham instead ?

Various things missing off sandwich. Was a total mess, disaster to try and eat. Delivery date constantly being pushed back.

Good was appalling hardly no tuna detected, bread was really thick and felt stale

Great delivery driver, friendly. Food was awful, toasted both subs when only 1 was supposed to be. Both were over toasted to the point of being rock solid and falling apart. Barely any filling or sauce and seemed thrown together. Very dissapointed!

what arrived was freezing Still waiting for the rest of my order

Bread is always a few days old. Ask for extra olives and you get two olives. This is the worst Subway I have ever ordered from.

Food was a mess burnt food left on door fel over food not happy at all

Food presentation is shocking and got the breads mixed up

No meat on one of the subs not happy

Excellent service! All notes followed, many thanks :-)

food was cold bag was open on the special instructions I had asked for brown sauce on 2 items due to not liking ketchup and guess what ketchup splattered all over both items thank you that's £17 in the bin

Items missing ordered 2 6inch meal deals only 1 coke and no crisps at all wrong bread 😢

Food was cold no cheesey bites but still charged us for them awful service tbh won't be ordering again from them

My sun is ruined, no lettuce in sight READ YOUR LABELS!

Called in today for the first time in a while. I found the staff very friendly, food and coffee was nice and good value. I'll definitely be back again soon

Order was absolutely disgusting! Didn’t taste nice at all.

Food wasn’t good at all. Bread was all soggy like it had been sat for ages, wedges were not cooked fully and missing a sauce. Ordered at 12:30 didn’t come till 2:10. Driver was lovely shame the food wasn’t any good.

food was missing dip eith chicken

Sandwich was missing most of its filling and the entire order was stone cold

Bread was rock hard and inedible with very little filling.

Ordered a footlong chicken tikka but got delivered a 6 inch chicken tikka

Took ages and got the wrong sandwich

Absolutely shocking. Asked for 2 lots of pigs in blankets and got one and no sauces and had tomatoes on one sub when asked for only lettuce and red onion. Won’t be ordering from here again.

If you want a Subway in Winsford - this store is the best by far! Thanks again ;-)

The food was wrong, wrong cheese and cold as anything

Low quality. Hardly any filling and poorly presented

My order was wrong, took over an hour to be made and delivered

Pizza was just a mess on a piece of sub bread looks like it was made by a 2 year old, tuna sub was 6 inch & missing the other half & had more sauce than meat inside if it.

The nachos arrived burnt and food was cold

Food at a decent level, 1 star removed for care of packing

The sub wasn't how I asked for it to be

The crinkle wedges and none of the cookies arrived. And what did arrived 2 hours after ordering. Poor service

So ordered as delievy was showing 20 mins , 1 hour 15 mins after this my order arrived , wrong nachos sent out , missing crisps and what crisps were sent were the wrong ones . The driver apologised, saying he had been waiting for 30 mins and it did say driver waiting on the app.

So, I went in for a sandwich this morning. Deli meats with salad. I asked for onions and she put about 4 slices on. I said I'm going to need about 4 times that. She then proceeded to tell me its all the onions she has until Tuesday and she can't give me more as the portion sizes are 7 grams. She said she will give me more but will charge me 50p. So instead of giving me extra onions the sandwich had to go in the bin. Never had this problem at any other subway before. The company advertises make it how I want it. And charging for extra salad is a first for me. It was a blessing in disguise, the salad all looked a week old and I swear some of the lettuce stuck to the side of the container had something white growing on it. I've previously found maggots in this establishment and it seems the standards have not changed.

Absolutely disgusted with this order! Waited over 2 hours, rang subway twice only to be told it had been cancelled at their end! I want a full refund please and will not be using subway again

Consistently wrong orders! Always order Turkey subs and most of the time I receive ham! They are not reachable to complain, avoid at all costs.

Absolutely disgusting, cold no sauces what I asked for

Ice cream put with hot sandwich

Excellent service, as always!! All notes followed, exactly what I requested. Thanks again! :-)

Order was 2hrs late and arrived cold and soggy, spoke to employee at subway and they were rude and unhelpful

Food was late and order was missing

Excellent service!! Good food, all notes for the sub and delivery were followed to the letter. You couldn't ask for anything more. Thanks!!

I wish there was an option to put that my food didn’t arrive! I received someone else’s order in what must’ve been a mixup and just eat are refusing to refund me for the food that I paid for that I didn’t receive. I have provided plenty of evidence for this and am disgusted by the customer service ive received. I was completely shut down with complete disregard. I will not be using just eat again and will only use Uber eats in the future. I also received a meatball sandwich when I can’t eat beef

Ordered a deli meat foot long what arrived was a toasted 6 inch empty bread

Order was wrong. Ordered a chicken wrap and I got a steak footlong and also a ham 6 inch, this was after waiting nearly 2 hours for my order

My Meatball Marinara was cold when it arrived. Im paying £8.39 for cold food??? Your staff have knowingly served an item that is meant to be prepared hot has served me cold food..

The restaurant need to read what’s ordered properly, instead of doing what they like!!!

Late and with items incorrect and missing. Won't be ordering again.

Ordered off just eat to be delivered. Received a notification that the driver was at the restaurant to then receive another message saying my order had been cancelled with no explanation. And now says they’re not taking order at the moment. Absolute joke

Driver was great, food was delivered early which is always great 👍

The food was wrong and not what I ordered, JustEat ridiculously won’t give me a refund for receiving not what I ordered. I ordered meatballs x2 with cheese on which I didn’t add and I ordered 6inch sub with tuna and it came toasted and with lots of mayo on which I didn’t order with it. Subway clearly did what they wanted with my order. The only things they didn’t mess up were the cheesy garlic bread, Doritos and cookie which honestly are hard to mess up.

After waiting over an hour for order, the quality of the food is horrendous. The paper box was broken and it looked like someone had thrown up in it

Should have been 12 cheese bites however recieved 9.

Missed all I asked for ended up with a dry ham sub without cheese missed all salad request on meat ball sub very unhappy there not cheap so the fact you don’t even get it right is crazy

Excellent all round - all notes were followed, exactly what I ordered. Thank you :-)

Everything I ordered was wrong or missing items. Waste of money

Shocking 😲 no salad on the subs even though it was asked for, food was cold, no sauce again even though it was asked for. Cost £27 for 2 sandwiches and cheesy bites which were all cold and may as well just been served bread with the amount of filling that was on it! Awful

No hot drinks staff wasn't very talkative considering there was only myself and a friend in there

Food was cold and wrong item - ordered cookie dough ice cream got chocolate fudge brownie

Sandwich wrong and missing most of the order

Great food always fresh lovely driver and do tasty and on time thanks

Ordered a foot long and they didn’t order it they ordered the sides and drink instead

food was cold, bottle was placed on top of sandwich which squished it. and ordered double cheese and there was so little i couldn’t even see it at first

What a waste of money that was, why do Subway screw you over with far smaller portions when you get it delivered vs in store!!!

Usually great food but added unwanted salad items which spoiled the taste today

Horrid arrogant service and quality of food is awful. Salad is looking like something from the rubbish bin, no attention to detail, no bother at all. Staff is looking as they can't be asked to be there..more preoccupied with delivery orders! Tomatoes are frozen to taste and mushy, pepper slices are enormous..asked for salt and pepper and was told it was too late as I should of asked before..never again..hope manager is super proud of the staff, customer services and produce

The meatballs are like bullets massively overcooked and basically half are inedible toasted bread must have been barely in the oven as everything was soggy and cold

If I could upload photos of the lunch I just received fuming is an understatement. Won’t be using this subway again

Third time something is missing from my order

Footlong sub absolutely freezing cold. Bowl of meatballs with no cutlery. Incompetence at its best.

My sandwich didn't come as ordered

Very friendly service I always enjoy the food from Subway reasonably priced

Always great service and food to match

Pretty good subway! Customer service could be better but sandwiches are well made and tasty!

The service is slow, one of the orders was wrong and the bread was awful

Use to be a place with nice stuff around I'm a delivery guy and always I go on boys shift I feel like I'm disturbing no manners to say hi and good bye lack of politeness can't say the same about the girls they are a very nice and polite ones makes me feel welcome

Very helpful and friendly staff , service was excellent

Love subway, love subways..I get what I want