1650 St Johns Restaurant at Macdonald New Blossoms Hotel in Cheshire West and Chester - Phone Number, Reservations, Reviews

The bar was closed for the duration of our stay... it sounded like building work had commenced before 8am in the room next to us (or near us). When we went down to breakfast we waited to be seated for 5 mins or so before A waitress appeared. Once I ordered my breakfast the order came out wrong. Great location, shame the hotel doesn't meet a decent standard.

Good points - Great location for a weekend in Chester. Hotel right in the centre and the Staff friendly. Bad points - we were allocated a very small room with no air conditioning and a window you couldn’t open although they did provide a fan. Hotel in desperate need of renovation - three stars at best. Looked very dilapidated in places

The building is beautiful and right in the heart of Chester city and the staff excellent. Unfortunately the hotel seems to rest on this! Our room had no openable window, instead an air con unit was the only way to get 'fresh' air. The single beds were incredibly narrow and there was no mattress protector on them. Whilst clean overall, the carpets, sealed window and fixtures really need replacing / cleaning for stains etc. The wardrobe smelled damp / dusty too. The rooms overall just really need some TLC to bring them back up to standard. The rooms provide a jug and glasses, but the water machine in the corridor wasn't working. The bathroom was clean but the toilet didn't flush properly / well, and the shower head no longer moved (no good if you are taller). I'd say that with branded chain hotels and lots of other options nearby, I wouldn't stay here again as it's actually poor value overall.

Lovely hotel, excellent stay,staff really friendly

Hotel is central staff are very friendly rooms are spotless and that is a essential short walk to cathedral and plenty of shops and the city is a lovely city to explore

Tired dated decor, very average breakfast. Staff lacklustre. My advice book elsewhere...overpriced and doesn't warrant 3 stars nevermind 4.

Right in the main area. Short walk from main station

Nice room. Great service. Superb location. We will use this hotel again when in Chester

Perfect location. Very comfortable bed. Great staff, but that’s about it. Very dated. In need of a lot of TLC. Very dated bathroom with cracked tiles. Cold tap ran warm, bulb hanging off chandelier in bedroom. Landing had bits that needed hoovering for the three days we were there. Bar was closed on an evening.

Location is so ideal. Middle of the city. Affordable and such a nice looking hotel. My only issues is that the windows had dust and cobwebs, pillows are too weak to support head (that could be a me issue), mattress was hard to sleep on (but my partner slept well so again my opinion), sanitary bags in bathroom was not stocked and housekeeper still tried to open the door despite a DND sign on but later on no one came to clean the room. Other than that, happy and friendly staff, lovely hotel and ideal location

Lovely old hotel convenient for exploring beautiful Chester, Furnishings really rather tired and in need of updating but good service and breakfast.

It took us forever to find a way into a one way street that would lead to the hotel. Only to later find out there is a two way street not far. The room we had was not what we were expecting, but it was cozy.

My only criticisms is the mattress is to hard to sleep on and there could be more sugar and milk for hot drinks also the full English breakfast is sadly lacking an extra sausage the fried bread needed a drill to cut through it and the breakfast a little bit more hotter and there was no weetabix. Apart from the criticisms above the staff are very helpful friendly and a pleasure to chat to. I thoroughly enjoyed my one night stay at the blossoms hotel Thank you

Really nice room and hotel. Too warm at night though &the bed hard.

We loved this charming hotel in the city centre and would definitely stay here again!

Has stayed here before and will stay again when back in area

Always great 2 call in to the Grosvenor.

A bit dated now. Staff very pleasant and welcoming. Pretty quiet for a Friday so no atmosphere in the bar but really great location.

The bathroom was to small for a big bedroom and it definitely didn't need a bath just a shower and need a smaller sinks

Nice big hotel in the very heart of Chester City ,great location for everything rooms nicely furnished and a good size all the staff that we met were polite friendly and helpful we had the breakfast in the morning which was nice all in all a good stay

Comfy. Homely. Clean. Lovely decor

We had such a lovely time in chester made even better by stopping at this hotel cental to every thing in chester the staff that greeted us when we arrived was lovely nothing was to much trouble the room was very cosy and welcoming I will definitely be staying again 😀

Vile. Rude. Filthy. Disgusting. Noisy. An absolute HELL hole ! Be warned, nastiest manageress you'll ever meet. Completely spoilt weekend, my wife cried. Not a minutes sleep from nightclub. Unbelievable noise, worst night of our nights, no apology only abuse. Couldn't wait to vacate. Still booking out rooms unfit for purpose.

Great location as it is in the city centre, so we could leave the car parked for the weekend. Staff were very helpful, breakfast was very good. Not the most comfortable of hotel beds, and bathroom was very small for the size of the room, but adequate.

there eggs were not coked the bacon was burns and there mushroom you should have them on a breakfast

Not one one to leave negative reviews usually but here goes Regularly no staff on reception Don’t bother phoning, never answered Don’t bother phoning customer services , they only deal with e mails Resolver case started today as took£250 out of personal account when bill settled in full when we arrived. Absolute joke

Had to wait to be seated got bored of waiting so went and sat down there was a good choice. Half of the main menu wasnt being used. When breakfast arrived this time Iwe were all disappointed in appearance and lack of portion Over cooked Black Pudding, burnt sausage , 2 skinny bacon, beans, hash brown, grilled tomato and one mushroom. Wasnt very appetizing we preferred wetherspoons breakfast instead.. disappointed this time was the poorest breakfast we have ever had at the Blossom hotel

THE RESTAURANT WAS NOT OPEN IT DOES NOT HAVE OPEN TABLE - IT IS NOT ON THE LIST ! WE WENT TO THE PLACE AND WE WERE TURNED AWAY AS THEY ARE NOT LINKED WITH OPEN TABLE - A COMPLETE WASTE OF TIME !

Chester was brilliant, plenty of shops , restaurants and things to do. The hotel was very central and right in the city Center. The staff were very nice, helpful and friendly. The room was clean and the bed was comfortable. The fire alarm went off early morning although we were woken up the staff acted appropriately so obviously were trained in fire procedures. The steakhouse restaurant was closed so a bit disappointing. The service at breakfast was very poor, the staff immediately came to us for our tea and coffee order but we never received it and had to ask 3 different staff for our drinks we sat there for 25 minutes before getting a drink. The meal was OK but that’s about all.

This restaurant has an excellent menu full of high quality food, the steaks are recommended and when staying the breakfast is superb.

Didn't have our booking. Left us waiting for over 30 mins, didn't bring out all the starters then didn't bring out one of the mains. Once it was brought out, not only had everyone finished but it was the incorrect order. General manager tried to help but then gave us a bill with discount... For the incorrect amount with added meals from other diners. Never again.

The restaurant was empty apart from us, but we waited half an hour for the food. The sandwiches were a bit dry around the edges, the scones were abit dry as well but all the cakes/pastries were nice.

The Worst restaurant I've ever been to. And I've been to some crap places over the years. It was the first restaurant I've walked out of refusing to pay.

I had meal here with my wife in march when a new menu had just been introduced and it was excellent. My wife's fish was the best she'd ever tasted and my lamb was delicious. Friendly staff and a nice bottle of wine made for a very pleasant evening.

Well what can I say excellent food but service was rubbish paid a lot of money for this as well , my friend very up set and it was my 50th which wes saved up for do you know what very disappointing.

My man and I love Chester so as a birthday treat for him I looked for things to do on his birthday - 7/4/17. Found a deal on line 'visit Chester', 2 courses £16.50. went through booking process. got to total for 2 people = £33, then realised I did not have my debit card. Went back on line later, around breakfast time and the deal was gone. Phoned the hotel, the receptionist was most helpful and offered to explore and call me back. When she did she advised she found the deal on the website and offered to book me in over the phone. When we arrived we were offered a different price menu £18.50 each. I explained the on line price but they assured the menu price was correct and in line with website. My partners soup was just warm. It was promptly taken back to kitchen but took ages to come back. His steak was too rare, despite requesting med/rare, promptly went back but took ages to return which he then ate alone, as I had already eaten my salmon meal (10/10 for taste) alone. My dessert then took ages to arrive too. For the main part we were the only 2 in the restaurant until a small party arrived for a buffet. Staff ere apologetic for errors with meal but made no complimentary offer to compensate. Though food did taste wonderful the experience of celebrating my man's birthday was far from the best.

Whilst staying in the New Blossom Hotel, we took dinner in the St John's Restaurant. It was mid week, the restaurant was quiet, and the staff were friendly and attentive. Our choice of Serloin Steak main course was excellent in presentation and taste, with the best pepper corn sauce. A complementary glass of Prosecco and personal service of the cheese board being delivered by the chef with a birthday greeting made my evening memorable for all the right reasons.

Set inside Blossoms Hotel, the restaurant boasts a menu suitable for most palates & a wine list that compliments same. The staff are both friendly & knowledgeable, happy to let you remain at the table when you've finished your meal & not rush you to the till!

I thought i would do a separate review to my hotel stay. I dined here in the evening on my first night - as a business traveller i sometimes find it awkward being a table for one in a restaurant. But not this one. It had a great atmosphere, great staff, great food and excellent wine ! I had Steak for my main course and it was cooked to perfection.

Friends and I enjoyed Afternoon Tea at Blossoms this afternoon (14 January). We were at first a little puzzled that our table had not been laid (all other tables were set) but that quickly dissipated thanks to our waiter Izaak who made us feel very welcome and provided exceptionally attentive service throughout our visit; he is a credit to the hotel. The Afternoon Tea was delicious and the servings were so generous, including refills of our teas and coffees, that we couldn't finish everything; the untouched items were boxed up for us to take away.

Very welcoming staff, lovely food promptly served. Just a few nit-picks - it can get busy and there are not many tables. More staff needed too when full, I think. The decor is like that of the whole hotel - some wonderfully appropriate items, some not, for example, lovely old framed prints of Chester, with cheap unframed canvasses. Plastic plants and flowers (yuk).

We had excellent meals served by very friendly and helpful staff over a 4 days period. Nothing too much trouble.

Had dinner here after shopping in the city centre. Staff were friendly and helpful. Atmosphere was lovely. Food was amazing and the chef cooked everything to perfection. Great offers on drinks. Will be coming here again and bringing friends and family next time. Nice little hidden gem.

Came to sample the cocktails..we were not disappointed...great value for money with their special offer. lovely hotel...lovely restaurant/bar and the you g barman Izaak was a credit to the hotel..friendly..polite and nothing too much trouble. I would recommend anyone wanting a fab cocktail or three to come here...a little gem on the heart of Chester...really enjoyed it.

I stayed here with my husband on a Monday evening we had a very pleasant stay the reception staff were very helpful they advised us where to park at a near by multi storey car park which was so close to the hotel. The hotel is in the centre of Chester on the main road to all shops. The room was clean & the bed was comfy it was a very hot day & there was no air conditioning in the room but was glad to find an electric fan in the wardrobe. We also had breakfast included on the price we paid. Lovely traditional hotel would I stay here again? "Yes I would"

I am a tour guide and I brought my 5 clients for a meal as I had eaten in the restaurant on previous occasions. We ordered our meal and waited and waited and waited! Eventually we received our starters then we waited and waited and waited!! Dry bread was brought, we were told our mains were being plated, there'd been a problem in the kitchen and we waited.. Eventually we got our food 2 1/2 HOURS later. We were fobbed off and lied to and other diners were given their orders before us. I was extremely embarrassed as it was such a poor reflection on Chester! We didn't stay for dessert and left for our hotel after we had asked for a reduction in our bill. We received 20% off. It was shocking.

Unfortunately my friends and I were very disappointed with our experience on Saturday night at this restaurant. It was my hen weekend and we were looking forward to a nice meal before going to some bars in Chester. We were told that we would have to wait for both our starters and our mains ( as a big party of 12 had just ordered) and considering we booked a table for 8 PM we only ate our main at 10:10 PM this resulted in us not finishing our meal as we just didn't feel like eating by then. Although the waiter was very apologetic and attentive this really spoilt our experience. We were offered a complimentary bottle of wine but we didn't finish that either as we were so fed up of waiting. I don't feel the restaurant should I accept reservations if they have big parties in and they can't cope. I have stayed at other hotels in this chain and have never experienced such problems.

We popped in by chance late afternoon on the 22nd April, after a days shopping to celebrate my daughter's birthday.We had the most delicious afternoon tea,the service was exceptional and the Manager even offered my daughter a complimentary glass of prosecco,which was a lovely touch.Thank you so much,we are already looking forward to our next visit!

A friend and I called in for lunch, have been here on one other occasion and remembered how nice it was. Had superb service from Izaak, very personable young man who made us feel very welcome. Chocolate and hazelnut cheesecake is highly recommended!

Had a brilliant afternoon tea here with my mum on her birthday :-) beautiful fresh sandwiches (well catered for me as a vegetarian by separating and checking whether or not I ate fish ;-)) home-made scones cake and delicious fudge. Sweet mismatched vintage crockery and wonderful service!

We were a group of 10 ladies about to embark on a night out in Chester starting off in 1650 St. John's Street. We walked into such elegance; the place was truly beautiful. We were welcomed and shown to the bar, luckily we just made 2 for 1 on cocktails and felt it rude to say no to this offer! We ordered the cocktails just before 8pm and then went to our table. The waiting on staff were very attentive, we ordered our drinks and food, the main offered a range of meals on their a la carte menu. The wine we ordered arrived however we were left waiting for our cocktails for quite a while. Thirty minutes later they finally arrived, they were worth the wait as they were extremely tasty and the drink size large! Once the food arrived we were not disappointed the food was of a high class and again of ample portion size. For that deserved elegance I would recommend this restaurant for a meal, however the 4 star rating is down to the time we waited for our cocktails.

We stayed here one night, right at the front,nice room all that you need. There was some noise first thing in the morning Deliveries to the stores. Very warm in this hotel. Breakfast really good but not much room on tables, and very little room as tables close together .

it took forever to be served drinks and food and saw many others complaining. However only 1 member of staff actually seemed to be working. Very disappointing. However once received, food was amazing.

We ate twice on 2 consective nights in this hotel because the food and service was superb. My Partner had the Steak which he assured me was delicious and I had the Cod. Starters and desserts were just as good

Located in the heart of the city centre, the Macdonald New Blossoms Hotel is a great place to grab a cheeky cocktail or two after a day of shopping! The Hotel decor is up to a very high standard as are the drinks made by the two barman who served me and friend Izzak and Callum. Both barman were extremely friendly, polite and they ensured that we had everything we needed and if we required anything more. Would highly recommend if you fancied a drink or two after a days shopping! Great prices too!

good food, well served, in a nice relaxing atmosphere

After a day at Chester races I really fancied a nice juicy steak when I spotted the early meal deal advert. I just ordered the steak which came exactly as I had ordered. My husband had the meal deal with a delicious bowl of tomatoe soup and a very tasty chicken main. My steak was delicious too and came with hand cut chips and both meals were good portions and hot. The waiting staff were pleasant, friendly and gave excellent service and we will definately go again and take family with us. A great end to our day Thanks to all the staff.

Having looked at the sample menu on-line I was looking forward to choosing from the varied menu. This may have been a sample menu, but in reality there was far less to choose from. However I decided on the rump steak with hand cut chips, as according to the on-line menu, the steaks were 'outstanding'. Unfortunately, it wasn't till after the waiter had enquired about our meal, that I found the steak to contain much sinew and had to leave almost half. The chips also were quite unpleasant, hand cut they may be, but possibly the wrong type of potato? When I had the opportunity to speak to the waiter at the end of the meal, he was not very apologetic and said he would mention it to the chef. I'm afraid we did not sample the desserts and also passed on the coffee as we thought £3.50 a little excessive. Very disappointing for a hotel with an otherwise good reputation.

We were visiting Chester for the day and spotted a board for early doors meal consisting of two course plus a glass of wine for £20 per head.There was a good choice of starters and mains or mains and dessert.The food was well cooked and well presented and the waitress was attentive.We have not eaten here previously so cannot comment on other reviews but only on our own experience.We were in and out of the restaurant within one hour thirty minutes

The restaurant has a very relaxing atmosphere as soon as you walk in. The staff are very attentive and make you feel very welcome. Quality of the food and the cooking of it was some of the best I've tasted. However quantity of portions let's it down as I felt it wasn't value for money. I left the restaurant after a three course meal feeling a little peckish. However this wouldn't stop me eating here again in the future.

Returned here for the first time since a visit a few years ago, to find lunchtimes, food is only served in the bar, staff great, but food ok but nothing special, seemed to be a classic example of style over substance, shame

It was quiet, even on a Friday night so that maybe impeded the ambiance. Staff were very attentive although I had to ask for the wine list. Starter of calamari was okay just not presented very well. The Thai curry was very nice, the sirloin steak well cooked but the chips were greasy and soggy. It also should have been served with some green veg without having to pay for a side order. Probably wouldn't come again seeing as I overheard the waiter saying there were over 450 restaurants in Chester to choose from.

looked at the menu online looked okay once I got to the restaurant the menu had changed when I'd finally decided what I wanted wasn't impressed with the food and the service the waiter come over 4 times within 5 mins to see if we was ready to order, I wouldn't of minded if the place was busy but it was empty

A great meal in a lovely restaurant. Fab service with friendly waitresses who kept an eye on what was going on. A good menu with a reasonable choice for all needs at an expected price .

Portions were small. The presentation basic and not what we expected from this standard of hotel. The place was all but empty and thus had very little atmosphere. In hindsight we should have walked around the corner to Piccolinos or somewhere like that.

We had a reservation for 12 plus a buggy! No problem, even when the baby's feed time caused the parents to be delayed Good food, attentive service, great ambience were all there. The later arrival of infant and parents was taken in stride, with swift catch up from the staff! Highly recommended!

waited over an hour for starters even though restaurant was dead. shop bought smoked mackerel full of bones with nicoise salad that had no black olives or green beans. asked for a dressing but was told there was none so asked if they had oil and vinegar in the kitchen which they did so presume the chef couldn't mix it so did it myself at the table. wine order was messed up as apparently the waiter thought that viognier was red not white. dining companions' 8 oz steaks arrived with not a single one cooked as ordered let alone weighing any more than 4 oz each. garnishes awful, overpriced, staff dire etc etc.

A lovely restaurant with a very good menu of Fish and Meat, a good modern feel to both the Menu and the Restaurant itself.We had Calamari as a starter which was fresh and very tasty, we then both had Fish and Chips which again was excellent.Good sized Fish in a nice light batter and homemade Chips accompanied by a tasty tarter sauce.Cant go wrong for Location and Food. excellent.

My wife and I visited the Blossoms today for afternoon tea, a Xmas gift from her daughter. It was my first visit despite living in the area all my life. It was quiet which contributed to the relaxed atmosphere , service friendly, prompt and efficient, food typical Afternoon tea fare, the cakes were particularly tasty ! We asked for Darjeeling and Assam tea but these werent available, however the Earl Grey was an acceptable alternative.All in all a very pleasant experience.

We booked an evening meal on Saturday night. The bar was OK but clearly part of a hotel just off reception. The restaurant is welcoming and comfortable with plenty of room between tables. The food was fairly good and enjoyable to be fair. However it wasn't anything special. The wine list was limited. So, it was an enjoyable night out at a reasonable price but that is about as far as I would go. There was no wow factor and the food was just pretty good. We were disappointed as we were looking forward to something special in the food department here. I doubt we will go again, not because the food was bad (as this would be unfair), but because we would rather give another restaurant a try. Mixed view on this occasion I'm afraid.

We had a lovely meal here whilst stopping at the hotel. Couldn't fault service, choice or price. The seating had just enough room between tables so as not to be overheard and we generally had a really good time. Would definitely recommend to others

My partner booked us a room at the hotel for two nights this week and I am a strong believer that excellent service should be rewarded. We started off in the hotel bar for 2-4-1 cocktails. The bartender Joey could not have been more attentive, nothing was too much, not to mention his incredible knowledge of cocktails and the drink range. He remembered our drinks and service was very friendly and efficient. So much so, we returned the following night, my partner even requested the 6 nations on the television and again, nothing was too much - even finding us stools to sit on! I saw the restuarant on trip advisor had mixed reviews anfter my meal I have no idea why. The service was amazing. The food was perfect and the staff were knowledgable and very friendly. We had the calamari and the mackerel pate (catch of the day) to start, followed by the Chicken ceasar salad and rib eye steak. The mackerel pate was the freshest I have ever had and the calamari cooked perfectly. The salad was served with juicy hot chicken and the steak cooked beautifully. The two waiting staff (Paige & Steven) were lovely and polite, nothing was too much. I would happily visit again and recommend this restaurant to friends. This restaurant was ideal for us, we dined early so naturally it was slightly quiet but the atomoshpere was just right.A delightful evening.

Food was expensive,I had a gluten free pizza,which was undercooked,but my starter was lovely and other family members did enjoy their food.

Met a friend in Chester for shopping and lunch. Went to 1650 great location, good food, very pleasant staff and good value for money. Ate in the bar area, because it had a pleasant atmosphere. The bar noticed my friend had some tablets out to take so brought her a glass of water to take the tablets without being asked which we thought was excellent customer service.

The food is very good quality. It was the perfect place to eat after a long day of travel. The staff is very helpful and pleasant. We loved the happy hour drinks!

No atmosphere, no soul, food not up to expectations. Wine and drinks over priced. No fish of the day. Not a good experience even though young staff tried hard. Will not return and will tell others not to as well. Disappointing and expensive evening.

everything was just perfect for our stay hotel clean friendly staff ,the position was perfect and the bar was very relaxing place to be

would not serve us a cocktail at 7.20pm, even though there was only us in the bar plus one other person drinking a cocktail. They finish serving cocktails at 7.00 pm on a Saturday apparently. Staff disinterested and rude.

We were a party of 12 and attended this restaurant a week before Christmas. There were only about another 10 diners in the restaurant at the time but service was very slow. It was worth the wait because the steak was probably one of the best I've ever had. Also, the drinks were extremely expensive - £12 for one glass of wine!!

My mother and myself were staying at the hotel and decided that after a heavy day Christmas shopping that having a meal in the restaurant would be perfect. We were not disappointed we both chose the Red Pepper Risotto which was cooked to perfection, the portion size was very generous. Overall couldn't fault the service, the manager and the people waiting tables were friendly and checked that everything was alright. Would recommend this restaurant there was a wide range of dishes to choose from on the menu, a lovely meal in lovely surroundings.

As you'd expect from a 4 star hotel service and food top quality!

Brilliant food and excellent value. A very friendly setting and the staff are very obliging. The menu suits all tastes and they use local produce.

visited for lunch on Sat as it was nice and quiet amidst the mayhem of the Sat shoppers outside. The restaurant was nicely decorated and service fine. We both had burgers-very average, the chips were lacking in quantity and quality-they were soggy. As for the price of a soft drink-it was over £3 for a coke, complete rip off. Overall not impressed, and overpriced. Have lived in Chester for over 15 years and this was my first time visiting this hotel, won't be dropping in again

My sister and I had our dinner here to celebrate our parents' wedding supper on March 6, 1940. The staff were very kind and interested in our story. The food was very good and the service was excellent. We wished that there had been other folks in the restaurant to give it a bit of chattiness. We hope all goes well for this place.

First try and probably the last. Atmosphere was lacking, we were the only ones in there, although a few other tables were filled by the time we left. Although its a nice renovation from the previous incarnation, being a large square room unless its half full it's always going to feel a bit soulless. My fish coarse was tasty enough, although I am glad I ordered some bread or I would have left hungry. My partners fish coarse was meagre and lacking in flavour, although I cannot confirm this as there wasn't enough to give me a tester. Not great value overall.

We were passing and saw the board advertising fresh fish and called in to check availability for that evening. We were immediately impressed with the staff and made a booking. The restaurant looked to be welcoming.On arrival later that evening we were quickly shown to our table and handed menus. Drinks arrived promptly.The smoked haddock was cooked to perfection as was my husband's cod dish. The fish was very, very tasty despite being simply cooked. The veg sides were also excellent.We had a chocolate dessert which we shared and agreed was delicious.Reasonably priced and really lovely food. The ambience was lovely and the whole set up of the restaurant makes for a lovely evening's dining.The staff were professional and the chap who put us in mind of Michael McIntyre was brilliant. The Grosvenor round the corner should poach ('scuse the pun!) for sure. He is very knowledgeable and is suited to the restaurant trade. He deserved our tip.We will certainly eat here again.

Me and my fiancé had come to Chester for a weekend together. We reserved a table at 1650 for 8pm. We were seated instantly upon arrival and given a chilled bottle of water (which was not free as we'd previously thought!) We ordered and had our starters within 15 minutes along with our wine. I ordered a salmon dish off the catch of the day menu and it was gorgeous. My fiancé had steak and he thoroughly enjoyed it. He asked for it to be blue and for the first time in a restaurant it was blue and not rare! Puddings were beautiful. Our waitress, sorry I can't recall her name she was an Indian girl studying psychology in university, was brilliant. She was very attentive and extremely polite. She recommend the wine and food to us and it was perfect. So thank you very much.We will return here and hopefully will receive the same outstanding food and service.

We booked our table for 8.15, arrived on time. We're seated withing seconds and given a chilled bottle of water. Starters were out withing 10 minutes of ordering.....seafood chowder and haddock fish cakes highly recommend.....I had the salmon off the "catch of the day" menu ito was beautifully cooked, partner had a gorgeous steak with all the trimmings. Chocolate fondant and bread and butter pudding were to die for. Our waitress (can't remember her name, but she was the Indian girl) was so attentive we left her a £20 tip!! Wine was beautiful. To be honest I would recommend this restaurant to ANYONE we had a really great time.

The food was fabulous. Fresh and presented beautifully. We had dinner and breakfast in the restaurant. The staff were so attentive. The service was second to none. If you want to feel special, this is the place to go!

I was offered to ask the chef for any vegetarian meal I wanted. Food was good, both for dinner and for breakfast. Dinner was reasonably priced.

I stayed at the Hotel and ate breakfast within their restaurant. The food was delicious, freshly cooked and the waiting on staff were very friendly..

Good selection of fresh fish from Fleetwood. Staff are great and knowledgeable about wines. Don't leave it too late to eat at night, since the fish selection is limited and you could be disappointed.

My husband and I had eaten here a few years ago & enjoyed it immensely. As a treat for his birthday I decided to surprise him with a stay at the hotel and a meal here. Big mistake, HUGE. We both ordered the fish & chips, my husband asked for garden peas, I asked for mushy. After taking the order the waitress came back & asked if we'd prefer the chunky chips rather than fries. We both said yes. When the meal came out we both had garden peas. The chunky chips were totally inedible. They were burnt, soggy on the outside, hard on the inside. We were both shocked as anyone could see they were not fit to be served. When we were asked if the meals were okay we said no. The bill was discounted 20% but only after we argued. We will never return.

My husband and I have just had a meal here. The food is average but expensively priced and the staff have no idea about customer service. The waitress on arrival recommended a dish then said in the next breath it was unavailable. Whilst pleasant enough the waitresses are very young and have obviously not been trained in customer service. The bouillabaisse is average, my husbands fillet steak was good but cost £28, with bernaisse that was tasteless and cost £2.50 extra, and for £18 I got 3 prawns! We did complain at which point the waitress confirmed other people had complained about the bernaisse, and said she thought the prawns were over priced! Despite this the bill arrived with no adjustment. We asked for the manager and he gave us the whole of £2.50 back for the sauce. Both manager and waitress commented poor food/high cost was not their fault... A big no-no in customer service. Would not recommend.

Food was lovely, but the general ambiance of the restaurant is a bit lacking. I was surprised that there was no draught beer option with the meal.

I went here with my Grandparents whilst on a weekend break at Chester, we thought the place looked quite nice so we decided to sit down. However, when the food came we were not satisfied. The portion sizes were unacceptable. We were up to paying the extremely high prices if it was up to standard but it was all quite the opposite! Although the service was helpful I wouldn't waste your money on going here.

We ate here using taste card. Although the restaurant is different from advertised on taste card site the food was outstanding. We had to wait a long time after ordering the food about 45 minutes but it was worth it. Would of nice to of been told we had a long wait but it seemed the waitress was new. We enjoyed the wine whilst we waited, buy two glasses get the bottle free. Try the lamb

We had a meal here last night it was really lovely, I had a fillet steak , Ive never had one so nice and so big. The service was really good and all the staff were really helpful. There is a nice bar to have a drink before and after, the decor is traditional and in keeping with Chester, the restaurant quite modern as its recently been refurbished. This restaurant is a must try if you go to Chester.

We attended after a day at the races. We were greated by a wonderful waiter and promptly shown to our table. The restaurant and toilets were very tidy and clean. Our meal was perfect, fabulous steak.

We stayed in the hotel and ate in the restaurant on the first night, I have some food issues and it was a little difficult to find a main course for me but that's my issue rather than the restaurant. My husband had the fillet steak and he said it was the best steak he has ever had, he loves steak so this was a high compliment, he'd highly recommend it to anyone. I had the Mille Feuille for my desserrt, it was specially made for me by the chef and I can only describe it as light as air - by far the best dessert I've had in a few years. I felt the lighting was a little dim and we would have liked it a little brighter but the quality of the food outweighed everything else.