The best restaurants in Ponteland East Northumberland North East

First visit, on a Friday night in March. Food was really good and some interesting choices on the menu that we'd not seen elsewhere. Service was a little slow but it was busy. Just under £100 without tip for two courses and drinks for 3 people.

Friendly staff Went for a cuppa and mother and my daughter shared a panini very appertising and filling and i had the best leek and potato soup with warm rolls that iv had for a long time Well worth the money Fair price) Will return x

Didn’t know what to expect when we popped in after not fancying anything in nearby Morpeth. So glad we did - doorstep toasties were blooming lovely! Really filling so we took advantage of the takeaway cake on offer. Also lovely. Small carpark but managed to find somewhere to park in a nearby street. Will definitely be back.

Stayed here for business on more than one occasion and the staff are all very welcoming and friendly. The food is excellent. The rooms are so spacious and the beds are so comfy clean and the staff really can’t do enough for you would recommend this very welcoming friendly place.I do travel a lot for business and stayed in a lot of different places and this is one of my favourites.

Was booked into the wrong room type by the hotel in error and had to shower in the communal facilities in the spa on the first night. The restaurant was good for breakfast but pathetic for evening meals, they were changing the menu and had ran out of many of the dishes on the menu. Holiday Inn standard? If it is, avoid at all costs. The staff are lovely, they have their apologies ready and really do the best they can. I got the impression that they know the standards of this place are slipping. As a guest with mobility issues, putting me in the furthest part of the hotel (not quite, 3 bedrooms from the end), is very insensitive, but I managed the challenge. I like staying here, it’s a great location for my office, but I’m going to look at other places in future.

Absolutely perfect in every way. Great place to both eat with family and friends or sit quietly alone to catch up on business

One of best Chinese restraints been too

Awful service. Called to book a table they told me only 9.30 left on 15/2. Called them as was running late and arrived at 9.40. No one acknowledged us stood there for 10 mibs then the waiter told us to wait at the bar. The bad man just stood there didn’t speak to us or ask us if we needed anything. Waited 15 mins more as all waiters were serving one table of 8 people. Was so angry walked out. So rude.

Vaya, qué lugar para nuestro día de bodas el 12 de enero de 2025 el clima y la puesta del sol fueron perfectos demasiado fresco frío soleado día de inviernos Fue absolutamente increíble de principio a fin nuestro día fue perfecto 🤩 Todo el personal era increíble también cualquier cosa que quisieras que estarían allí para ti no podían hacer lo suficiente Toda nuestra familia lo disfrutó mucho desde el día hasta la noche La comida era excepcional porciones muy generosas y muy delicioso todo el mundo disfrutó El mejor Sunday Wedding Funday de la historia Gracias a todo el equipo de The Parlour por organizar nuestra boda Liz y Pete Bannon xxxxx

Great experience all round. Food was fantastic, The staff were very helpful and attentive. My partner and I will be booking up again very soon. We also visited the cocktail bar above Ateesh fab once again. Lovely cocktails. Thankyou.

Decent food hampered by slow slow forgetful service. Won't be returning, which is a shame

Generally a nice pub and lovely to have something so local with nice drinks and food (from what I've heard and had good - on the pricier side) but my goodness, the whole night was such a struggle to actually communicate with the people I went with because of the amount of children screaming, shouting and running around the pub even after 9pm. Totally ruined the vibe and evening.

Unfortunately Mother’s Day meal at Rialto wasn’t good at all and ruined my day. Asked for a steak well done, they brought it out bloody, then took it and brought another one which was just as bloody. My partner ordered a beef roast and extra gravy boat. He received a tiny plate with a Yorkshire pudding, 2 slices of beef and 2 small potatoes. No veg, no gravy boat. Asked again for gravy boat & veg. They came 20 min later when he finished his plate with a small bowl with a carrot, peas. Really unhappy with this and once mentioned at the very end when paying the bill the staff just pulled a funny face, no apology whatsoever.

Very poor customer service. I thought my food was being delivered they thought collection. I rang back after 45 minutes to be told that he was on his way. I then rang back after 1h 25 and I was told it was waiting there for collection. I asked for it to be delivered. I paid £23 for 2 meals and when it arrived 2 hours later they sent me my cold dish. Obviously it was inedible. I rang back up to discuss and was berated by the manageress on the phone who wouldn’t let me speak, spoke with a raised voice and wouldn’t listen to anything I said. Poor customer service, what restaurant wants a customer to eat food that has sat there for 2 hours and delivered cold. That sums up my experience so unfortunately I won’t be going back and it’s a shame as I really liked it. I count myself well and truly told off by the manageress. Thank you. I won’t ring back again!

Always a great meal staff go over and above! Great experience:)