The best restaurants in Ponteland East Northumberland North East

First time for us to visit Char Mausum and it certainly didn’t disappoint. Service was excellent and the food was fantastic. Best chicken pathia I’ve had. Everything was fresh and full of mixed flavours. 10/10 all round and can’t fault anything 👍

Popped in for lunch before driving home to Glasgow after arriving at Newcastle airport. Food is absolutely delicious! Baked potatoes were huge and very tasty. My husband raved about his soup and sandwich combo. Staff were so friendly and welcoming, wish I was closer to be able to pop back in!

I visited here for a cooked breakfast a few months ago but have also sampled their great lunches over time and gave it the best rating possible and proclaimed to all those who would listen, that this is the best in the area. Unfortunately my recent visit didn’t live up to my own expectations. Ordering exactly the same full English cooked breakfast, I was served by the wonderful staff here and picked a table. I was the only one in a waited for the quality to be put in front of me. Unfortunately the presentation let it down straight away. I wondered what had been put on the plate and found it to be a large upside down mushroom. I’m not that picky but every one I’ve ever had was the right way up? …ok that might sound picky! The yolk had been broken while cooking so I got a yellow looking flat egg. One of the sausages was burnt which was left on the plate and the other tasted a bit strange, so was left too. The black pudding was also a little dry. Strange that I was first in on opening and yet these ingredients didn’t seem fresh or the quality I experienced previously. The bacon was superb though! Now here’s the strange thing about this place. I’m used to salt and pepper on the table or at least some of those little sachets to hand. When I got the breakfast I was asked if I wanted sauce. I got it and the guy walked away. Went to look for the salt and pepper. No salt and pepper. I asked at the counter and the staff member turned to the same guy in the kitchen if he had the salt and pepper and he said “I’ve already asked him” before turning to see me standing there. Now this isn’t new. Myself and the family have joked on other visits that the condiments must be on rationing. Overall, disappointed on this occasion, but it wouldn’t stop me from coming back for their lunches etc. the girl on the counter is superb and I’ve always found the ambience of the place good.

Stayed here for business on more than one occasion and the staff are all very welcoming and friendly. The food is excellent. The rooms are so spacious and the beds are so comfy clean and the staff really can’t do enough for you would recommend this very welcoming friendly place.I do travel a lot for business and stayed in a lot of different places and this is one of my favourites.

Average at best and pricy for what we received. Young girl on till didn’t understand order, had to repeat several times. Service abysmal. Food average at best, cold drink can and glass plonked on table, no ice, none offered. Wouldn’t recommend.

The management and staff were all very friendly and helpful. Excellent breakfast.

Booked a table for our anniversary on the 16th for the 19th, arrived on that evening, booking hadn't been put in the diary . Was told they could fit us in, but would only be allowed 1.5 hrs for the table. Spoilt our special day.

India was incredible! Food was amazing too! Definitely would recommend for anyone looking for authentic Italian food in the area!

Great food as always, look forward to our next meal

Beautiful wedding venue staff so attentive and foods absolutely amazing 5*

Great experience here today for lunch; excellent friendly service and the food is top notch.. Will be back soon.

Service was shocking. Believe it to be a manager, she had dark hair, slim, older lady. She was so so rude. Never apologised once for the poor service she offered. Would walk away while we were answering her questions. Never apologised for not having starters we wanted or for things not being ready. We had no drinks our entire meal, asked THREE seperate times. They were brought over and she never apologised even though our meal was done. I then told a young waitress (who did nothing wrong) that the manager was so rude and we were unhappy with the service, she never did anything about it or took money off but I’d expect she will be scared of that manager as I would be if I was a young girl. We then asked to pay for the food; nobody came over, we asked THREE times. In the end we put our coats on and decided not to pay. But at the last second a young girl came over and I couldn’t bare to tell her we were unhappy, as she hadn’t done anything wrong and I’m sure she is a good waitress. We couldn’t bare to be in there a minute longer. The food was lovely but the service was horrifying.

A dinner meal out for 12 was very good and served by very pleasant staff.

Amazing food and service. We have dined in house numerous times and also used the collection takeout service. The food is great

Food was much nicer than expected! Wasn't too keen on the egg fried rice or thai chicken- both tasted like microwaved ready meals. But the prawn and seaweed, the beef udon and the dim sum were all fabulous. Thank you!