Delivery
Pickup
Outdoor
The best restaurants in Ponteland East Northumberland North East
32 Restaurants on GastroRanking
Delivery
Pickup
Outdoor

35 Opinions in 1 websites
Didn’t know what to expect when we popped in after not fancying anything in nearby Morpeth. So glad we did - doorstep toasties were blooming lovely! Really filling so we took advantage of the takeaway cake on offer. Also lovely. Small carpark but managed to find somewhere to park in a nearby street. Will definitely be back.

10 Opinions in 1 websites
Stayed here for business on more than one occasion and the staff are all very welcoming and friendly. The food is excellent. The rooms are so spacious and the beds are so comfy clean and the staff really can’t do enough for you would recommend this very welcoming friendly place.I do travel a lot for business and stayed in a lot of different places and this is one of my favourites.

1599 Opinions in 1 websites
"Great place to stay, tucked just off the main road, so you can get a good night's sleep without the traffic noise. The staff were really friendly and happy to help. The food was good however I did question when I ordered chicken wings and got drumsticks. Still tasty, but I spent a few minutes pondering everything I thought I knew about poultry.

220 Opinions in 1 websites
Awful service. Called to book a table they told me only 9.30 left on 15/2. Called them as was running late and arrived at 9.40. No one acknowledged us stood there for 10 mibs then the waiter told us to wait at the bar. The bad man just stood there didn’t speak to us or ask us if we needed anything. Waited 15 mins more as all waiters were serving one table of 8 people. Was so angry walked out. So rude.

601 Opinions in 2 websites
Vaya, qué lugar para nuestro día de bodas el 12 de enero de 2025 el clima y la puesta del sol fueron perfectos demasiado fresco frío soleado día de inviernos Fue absolutamente increíble de principio a fin nuestro día fue perfecto 🤩 Todo el personal era increíble también cualquier cosa que quisieras que estarían allí para ti no podían hacer lo suficiente Toda nuestra familia lo disfrutó mucho desde el día hasta la noche La comida era excepcional porciones muy generosas y muy delicioso todo el mundo disfrutó El mejor Sunday Wedding Funday de la historia Gracias a todo el equipo de The Parlour por organizar nuestra boda Liz y Pete Bannon xxxxx

1074 Opinions in 3 websites
My family live close by (I live in Scotland) so I had dined here on a few occasions but this was the first time I had stayed over in one of their rooms. I stayed with my 4 year old son and was given a large spacious room with a little Juliet balcony, and en suite. There were some lovely little touches including some tasty cookies, which my little boy enjoyed along with tea and coffees and a kettle in the room. Once the restaurant/bar closes you have your own entrance/key to get in and out of the building, and that’s all well explained on check in. There is also an out of ours number if you needed anyone during an emergency. We had a lovely evening meal, and the service was very warm and friendly. They have a lovely menu with good children’s options too. The reason I wanted to write this review is because unfortunately my 4 year old son came down with a 24hr virus (unrelated to our stay) and when I informed the staff in the morning (to apologise for not making breakfast), they went out there way to ensure we were still as comfortable as possible. They offered to bring our breakfast to our room which was so lovely, and showed us to a lift that we could use to save my little boy from walking up and down the stairs, as he had little energy. The kind and caring nature of the staff, just made it all the more special and I will definitely return to stay there again, when visiting family.

367 Opinions in 1 websites
Went for the first time last night for my daughter’s birthday. What a fantastic find this place is! Food was AMAZING and very reasonably priced! I had a fillet steak which was cooked to perfection with some lovely home made chips and an amazing peppercorn sauce and my daughter had the Pasta Carbonara which she said was also really good and a huge portion which she couldn’t quite manage to finish. Staff were excellent and the place was very clean and tidy! 10/10 for all and we will be back very soon!

164 Opinions in 3 websites
Very poor customer service. I thought my food was being delivered they thought collection. I rang back after 45 minutes to be told that he was on his way. I then rang back after 1h 25 and I was told it was waiting there for collection. I asked for it to be delivered. I paid £23 for 2 meals and when it arrived 2 hours later they sent me my cold dish. Obviously it was inedible. I rang back up to discuss and was berated by the manageress on the phone who wouldn’t let me speak, spoke with a raised voice and wouldn’t listen to anything I said. Poor customer service, what restaurant wants a customer to eat food that has sat there for 2 hours and delivered cold. That sums up my experience so unfortunately I won’t be going back and it’s a shame as I really liked it. I count myself well and truly told off by the manageress. Thank you. I won’t ring back again!