The best restaurants in Ponteland East Northumberland North East

We've been going for years, the food is excellent and the staff are super friendly 👌 😀 Best in the area!

Popped in for lunch before driving home to Glasgow after arriving at Newcastle airport. Food is absolutely delicious! Baked potatoes were huge and very tasty. My husband raved about his soup and sandwich combo. Staff were so friendly and welcoming, wish I was closer to be able to pop back in!

I visited here for a cooked breakfast a few months ago but have also sampled their great lunches over time and gave it the best rating possible and proclaimed to all those who would listen, that this is the best in the area. Unfortunately my recent visit didn’t live up to my own expectations. Ordering exactly the same full English cooked breakfast, I was served by the wonderful staff here and picked a table. I was the only one in a waited for the quality to be put in front of me. Unfortunately the presentation let it down straight away. I wondered what had been put on the plate and found it to be a large upside down mushroom. I’m not that picky but every one I’ve ever had was the right way up? …ok that might sound picky! The yolk had been broken while cooking so I got a yellow looking flat egg. One of the sausages was burnt which was left on the plate and the other tasted a bit strange, so was left too. The black pudding was also a little dry. Strange that I was first in on opening and yet these ingredients didn’t seem fresh or the quality I experienced previously. The bacon was superb though! Now here’s the strange thing about this place. I’m used to salt and pepper on the table or at least some of those little sachets to hand. When I got the breakfast I was asked if I wanted sauce. I got it and the guy walked away. Went to look for the salt and pepper. No salt and pepper. I asked at the counter and the staff member turned to the same guy in the kitchen if he had the salt and pepper and he said “I’ve already asked him” before turning to see me standing there. Now this isn’t new. Myself and the family have joked on other visits that the condiments must be on rationing. Overall, disappointed on this occasion, but it wouldn’t stop me from coming back for their lunches etc. the girl on the counter is superb and I’ve always found the ambience of the place good.

Stayed here for business on more than one occasion and the staff are all very welcoming and friendly. The food is excellent. The rooms are so spacious and the beds are so comfy clean and the staff really can’t do enough for you would recommend this very welcoming friendly place.I do travel a lot for business and stayed in a lot of different places and this is one of my favourites.

Poor service and frozen gluten free cake Went with my husband and two children. Ordered two hot drinks and four cakes one gluten free. I was excited that thr gluten free option was chocolate cake. Fifteen min wait for hot drinks. Then the three cakes arrived. Another fifteen mins later my Gf cake arrived. Still frozen in the middle but warmed on the outside. Sent it back and left. Absolutely dreadful.

The hotel is super, everything you need and we have loved our stay. The kids were in the pool 3 times over 2 days! One of the best things, though, is the experience that the staff provide, they are really kind with the kids, nothing is too much trouble, and they are always happy to help 😊 it makes a massive difference and we wanted to say thank you to Mel and Francesca in particular. Thank you, we will be back!

Come every year for my own & granddaughters birthdays. With few trips between. Always fantastic

Brilliant food nothing to complain about. The staff however have brought the rating down. The staff member In particular was a waitress or possibly the assistant manager. There is a way to speak to customers and that is not how. The other waitress was lovely and very attentive so thank you for that. But the one waitress ruined this whole experience for me

I celebrated my 70th with my family on news years eve. I was soo happy with everything from beginning to end. Food delicious staff were friendly and service was great. Loved it.

Positives - A nice setting and a lovely function room with friendly staff. Negatives - toilets not in same building and in need of some cleaning and painting, function room needs some sound deadening panels as virtually impossible to have conversations round the table, and staff did not provide alternative to tea/coffee even though it had been ordered, nor did they provide spoon for chocolate mousse, or dairy free spread or cream for scone (also precooked). For the cost it was a bit underwhelming.

The kebab was okay but had a strange marinade that really overpowered the meat - not very authentic. Service was not the best - the staff don’t seem to know the menu well enough to understand food orders without explanation. The restaurant is decorated nicely, but parking is limited. There is *much* better Iranian food in the North East for a lot less money.

This place used to be a really decent restaurant but our last 2 meals here have been average and terrible. Paid £20 for a Cumberland sausage and a but of mash, thought it may have come with veg but absolutely nothing. Then got half a small cheesecake which was frozen in the middle for £12 Wouldn't come back.

A dinner meal out for 12 was very good and served by very pleasant staff.

Amazing food and service. We have dined in house numerous times and also used the collection takeout service. The food is great

Food was very good but delivery window given as 7.20 to 7.40 and it arrived at 7.55. Restaurant is 5 mins away.