The best restaurants in Ponteland East Northumberland North East

Jan did an amazing afternoon tea and was so accommodating with order that catererd for fussy kids and was so helpful with pre order communication via email. Lovely food and great staff

First visit, on a Friday night in March. Food was really good and some interesting choices on the menu that we'd not seen elsewhere. Service was a little slow but it was busy. Just under £100 without tip for two courses and drinks for 3 people.

Didn’t know what to expect when we popped in after not fancying anything in nearby Morpeth. So glad we did - doorstep toasties were blooming lovely! Really filling so we took advantage of the takeaway cake on offer. Also lovely. Small carpark but managed to find somewhere to park in a nearby street. Will definitely be back.

Was booked into the wrong room type by the hotel in error and had to shower in the communal facilities in the spa on the first night. The restaurant was good for breakfast but pathetic for evening meals, they were changing the menu and had ran out of many of the dishes on the menu. Holiday Inn standard? If it is, avoid at all costs. The staff are lovely, they have their apologies ready and really do the best they can. I got the impression that they know the standards of this place are slipping. As a guest with mobility issues, putting me in the furthest part of the hotel (not quite, 3 bedrooms from the end), is very insensitive, but I managed the challenge. I like staying here, it’s a great location for my office, but I’m going to look at other places in future.

Stayed here for business on more than one occasion and the staff are all very welcoming and friendly. The food is excellent. The rooms are so spacious and the beds are so comfy clean and the staff really can’t do enough for you would recommend this very welcoming friendly place.I do travel a lot for business and stayed in a lot of different places and this is one of my favourites.

On our entire life w have never been to a restaurant where we don’t feel like another business cut! We where treated with so much respect as soon as we arrived staff are very polite and experienced food is incredibly amazing and we were made feel like we matte. Please if you haven’t already visit this restaurant

Best Chinese food I have ever had

Food was spot on . Great service. And value for money

My partner and I were married at the Parlour at the end of March this year and couldn’t recommend it enough. Whilst planning the wedding we met with Naomi and more recently Toyah and they’re absolutely wonderful at helping you plan your day and making sure everything runs smoothly. The food on the day was absolutely incredible and we received so many compliments from guests about the food and how beautiful the venue was. Can’t remember the name of the lady who was coordinator on the day of our wedding (she did have light blonde hair) but we couldn’t recommend her enough, she was absolutely amazing at talking us through the day and ensuring that everything ran smoothly. The bridal suite and dressing room were so beautiful and spacious and look great since the refurbishments. We couldn’t recommend the place and the staff enough, they truly were great in making our wedding day special. Thanks so much xx

Great experience all round. Food was fantastic, The staff were very helpful and attentive. My partner and I will be booking up again very soon. We also visited the cocktail bar above Ateesh fab once again. Lovely cocktails. Thankyou.

Generally a nice pub and lovely to have something so local with nice drinks and food (from what I've heard and had good - on the pricier side) but my goodness, the whole night was such a struggle to actually communicate with the people I went with because of the amount of children screaming, shouting and running around the pub even after 9pm. Totally ruined the vibe and evening.

Unfortunately Mother’s Day meal at Rialto wasn’t good at all and ruined my day. Asked for a steak well done, they brought it out bloody, then took it and brought another one which was just as bloody. My partner ordered a beef roast and extra gravy boat. He received a tiny plate with a Yorkshire pudding, 2 slices of beef and 2 small potatoes. No veg, no gravy boat. Asked again for gravy boat & veg. They came 20 min later when he finished his plate with a small bowl with a carrot, peas. Really unhappy with this and once mentioned at the very end when paying the bill the staff just pulled a funny face, no apology whatsoever.

Food is really good but god forbid you have an issue with your order, expect to be verbally abused & accused of being a liar. The woman ‘manager’ is so disgustingly rude.

Brilliant service Marcus, super food too and very friendly staff.

We were staying at the Diamond Inn across the road and called in for dinner. As an Italian restaurant you expect brisk but efficient service and certainly our order was taken quickly. Time for delivery of food was far too long however. My first course (soup) was just fine but I found the main somewhat bland. Not a bad experience but certainly not warrenting four stars.