Rialto's in Northumberland

A dinner meal out for 12 was very good and served by very pleasant staff.

Really nice restaurant. Food was lovely, great staff, nice surroundings. There was about 20 in our party and everyone got their meal at the same time which is pretty impressive. I'd definitely return

The nosiest place I have ever been in , someone having a birthday meal and their kids were being allowed to run about in and out the back door like it was a nursery, screaming outside and inside. Which is not helped by the decor which has office blinds and low ceiling so nothing to help dampen any noise that went on for an hour until I left. Not the atmosphere you expect when going out for a meal.i asked for Diet Coke got full sugar, Ribeye steak was not cooked well. I ordered 3 portions of chips and got one plate of wedges. They had offered wedges and I said no chips please ! kids not impressed. They wanted chips. The spaghetti bolognaise had loads of diced carrots in it again kids not impressed. But the place is so noisy I couldn’t hear myself think. I asked if they could put some background music on, thinking it would help drown out the noise but that did not happen or if it did it could not be heard over the noise We were sat beside a faulty electrical light fitting that looked like once was in a lamp but it was still connected but just lying on shelf! Not a great look and not safe.This was not a fun time. Then the owner is talking so loudly to a table next to us , I could hear his whole conversation. I’m glad I didn’t order starters or desserts as I could not get out of the place fast enough. If you want a pleasant time to enjoy a meal in a nice atmosphere, where you don’t feel your in a train station, then avoid this place!!

Been to rialtos numerous times this time on a Saturday night had to wait 20 minutes for a pre booked table which wasn’t ready! Manager Sami rude and staff over worked, to be honest very busy and loud with obnoxious older clientele. When we reported that we had been spat at from the balcony above the bar staff dismissed this and the manager when I confronted him tbh couldn’t care as we had paid our bill. No apology. Unless you are a village wannabe and are known to this restauranti wouldn’t bother, I would spend my money else where and would recommend fratellis! Would love a response but not expecting to go back or to get one!!!

We have eaten at Rialtos for many years. The food and service is usually very good but tonight the service from one of the waiting staff was apathetic at the best , she couldn’t wait to clear the table even when I spoke to her about our meal. Our meal was very disappointing the pizza tasted very bland the bad hard and dry. I did mention this to the waitress, she ignored my comment. Another member of our party had Raviloi which he said was bland and not very hot. Needless to say we won’t be returning. Which bus a shame as we have eaten there for many many years.

Nice little Italian restaurant with good menu and prices Excellent friendly service in a very welcoming environment

Got a Takeaway pizza and garlic bread. Food wasn't great.

We Had starter of tomato garlic bread to share then for mains the best steaks we've had in ages I had a fillet Rossine Med rare came with veg of the day and potatoes or home cooked frys and garnish. All perfectly cook to perfection may I add. Her who must be obeyed had fillet Diane both meals were throughly enjoyable and washed down with wine and a perrona. Finished with two coffees as we were both full to bursting. We Can't recommend this restaurant high enough. It was a quiet night staff and owner very tentertive polite https://photos.app.goo.gl/jKtphGWNzrUuqkct5

I booked a table Saturday 27th for 4 adults and 2 children,food was lovely but the biggest disappointment was my you granddaughter has an egg allergy and I specifically called ahead to check if they had food for her to eat and I was told yes ,all she could have was chips I do think you should look at this as it was a disgrace that this was all she could have

Always come here when staying at hotel b4 we fly. Fanastic food as always.staff very friendly.very clean.staff lovely. Served very quick.thank you.😊

Lovely food, good prices. Good one to try

Calamari frozen straight out a packet, each one identical. Pizzas are better from Iceland. Staff have acne as if they are the pizzas. You will leave furious, however if you’re in a laughy cheerful mood, then go for a laugh with your mates.

My first visit with friends,friends who visit regular. We were are party of 12. For my starter I ordered Olives, Simple enough you would think maybe not!! All our party had their starters except me. I had to ask twice for these. ( had they had to nip to nearby supermarket for these!!) For my main I ordered a Chicken Kiev with Vegatables. Again our whole party had their mains except me.( A large plate of veg had been put on the table for me to share with the person next to me) Our party were almost finished their main coarses yet mine had not arrived. The idea of going out with pals for a meal is that we all eat all together. I had a word with memeber of staff to ask when to cancel my meal and remove it from them bill. A member of staff then brought out my main meal. I then asked for fresh veg as what was on table was cold. Fresh veg did arrive. I ate some of the chicken kiev but sadly others were now finished their meal and did not wish to eat alone. I found the chicken dry. I did get a glass of wine on the house and a sort of an apology and my main meal was deducted from the bill. Sadly I won't return and I wouldn't recommend. Waiting staff seemed very inexperienced too. Also nearby car park is in dreadful state.Pot hole central.If you value your suspension on your vechicle avoid parking in it also very poor lighting in the car park and with the amount of pot holes it's a bit tricky to navigate

Went for Xmas Dinner on Xmas day, arrived at 1.00pm, didn't leave until 4.25pm, the wait for the food was far too long, kids were bored, we appreciate it was Xmas day and busy, however our food orders were put in 4 weeks in advance, staff were very busy and polite, however most people enjoyed the food

Booked here for Xmas Dinner. 5 people and meals pre ordered so what could go wrong? 4 out of 5 of us received wrong food. Starters were ok. 2 steaks ordered medium but when they arrived one was rare. 1 vegetarian was supposed to be but loaf but it turned out to be a meat substitute for turkey or something. 1 medium bowl of vegetables for 3 people and literally 1 green bean. No joke! Yorkshire puddings looked the bomb but they disintegrated when cut into. Totally hollow! Two desserts were supposed to be chocolate mousse as described in their own menu but when arrived it was something completely different. When challenged they came up with some waffle and said we had misinterpreted the menu. The pistachio dessert was off the menu due to an accident or something but they didn’t bother to tell us until after mum had started the random desert they gave her without bothering to say anything. All in all not a good experience. They didn’t even ask us if we enjoyed our meals as we were leaving. I think that says everything. Food average. Staff friendly but won’t be going back.

Service badly let this nice restaurant down!! Took away side plates when still eating bread, 3 servings of chips plonked on one plate, 2 dolcelatte sauces served in 1 soup bowl with a desert spoon. Double expresso served in an ordinary coffee cup. This is just the kitchen being very lazy.!!! who wants to eat off one plate.. Shocking.. Come in Rialto pull your socks up and get things back on track. Food was great, music good so why spoil it. 😘

We booked this restaurant online. It was very quiet. We had our order taken and food arrived soon after. The food was good. Service was good. Restaurant was not too big. There's a small car park at rear as this is on a main road. I would recommend this restaurant.

Casual dining. Staff were very attentive. Ideal for families. Decor a little dated but very good value for money

Everything was excellent. Couldn't fault anything. Pity I lived so far away.

Really good food. Definitely worth a visit. Absolutely spotless restaurant.

Good food slow service Good price

Visited Rialtos several times, waiting staff are superb, nothing a problem for then. Owner always comes over for a chat.

As good a dining experience as we've had , anywhere. Steaks were first class , service top drawer , and I was surprised at price , fantastic value

When we arrived, the place was completely empty. Which was a shame, as the food was genuinely great. I had a Carbonara and I loved it. The taste was great and we had a beer. Two good pasta's and 2 quite large beers for only €30 is great. I'm very positive about it, I hope it's usually busier!! I feel like the boss should train his staff a little more behind the scenes and not intervene when they're helping customers. Two girls were helping us get seated and taking our orders and in between, 2 different men came to ask if they did alright and if we recieved what we asked for. Have some faith in your staff and don't interrupt, no reason for 4 different people to serve 2 people. Just let them do it with good training and trust them The part in the back was quite nice to sit, it was comfy and the vibe was relaxed. I must say, the entrance looked more welcoming than the restaurant itself. It had warmer and nicer light, where the bar and front window looked cold and not so nice. I'd change the cold blue led lights to like purple or something or just make it seem a bit more welcoming and warm The menu was extremely extensive and I don't know if that is needed. Maybe it is if it's usually busy but ofcourse I don't know about that. It was quite a lot to choose from All in all, it was quite great. Some points of improvement imo but the food, atmosphere and building were nice. And so was the staff. The girls serving us were great and I'd recommend going here

Food and service good staff very polite will definitely go again.

First visit excellent food great staff cheers.

Miles away from all the rest.. Adding to your response (rialto owner).. unfortunately you are miles away from the rest not just the restaurants around you but also a far, sorry but... -".....? 35mins for drinks order, Down to the frozen onions ring come on!! Used to be alot better!..

Came today as had booked for a my mams birthday to find a note on the door saying they were closed, the note said they had tried to contact everyone but I made my reservation online and provided my email and phone number, I have not been contacted or had a missed call. Wasted journey and disappointed as this has been one of my mams favourite restaurants - we walked to a nearby alternative Italian and had a lovely meal with no need to book. I do understand things come up and the unexpected can happen but I do think some attempt to contact me could have been made. We don’t live close and had made a special trip.

This restaurant tries hard to be good. It's not bad. I feel that the floor staff need a little more customer service training. The main man is attentive and into the business. I will visit again.

Little cold, turn the AC up a little. Food great, service great,fantastic meal.

Poor Restaurant, disorganized dirty kitchen, no labels on food they don’t know the date, food looks like out of date, they still serving to people, the owner the restaurant is the main chef he looks like he doesn’t know what he is doing in kitchen

Too busy. Kept us standing 20 mins despite saying they'd just be a minute. Bar a.total.mess.

Came for Mother's day, both prawn cocktails were very poorly presented & not consistent with other diners ! We ordered 2 Sunday lunch (beef & chicken) the whole meal was cold, first off no veg came, the additional mash & gravy were cold! Then to be brought back out upon being very apologetic, meals were cold again! Roasties dry & hard also. Ordered no onions with the other main, came with onions, recooked, brought back out no onions but cheap nasty cubed chicken like you get on a cheap pizza shop! Explained to the manager who apologised our meals were spoilt, yet done nothing about it. We are regulars to this restaurant and very disappointed! Not worth £72!! Luckily my sons penned Bolognese was delicious & the cheesy garlic bread ! But will not return. Very disappointing, as my mother in law was here from texas & our first mother's day together!!

A poor experience although the food was lovely. My friend ordered cod only to be told after they had taken the order that they didn’t have any. Ideally we’d like to have known when we sat down but they may have just run out so we gave them the benefit of the doubt. She then ordered sea bass with a coriander sauce. When it arrived it was salsa minus any coriander. My friend pointed out that she was expecting a sauce as she loves coriander and the manager doubted her so I asked if we could see the menu. When he came back, he said there was an error on the menu; some menus said salsa and others sauce. He changed the dish, this time with some type of sauce but not coriander and a reduced portion size of sea bass …3 pieces instead of 4! I ordered steak fillet stroganoff but got chicken instead so decided to go with that rather than waiting for a replacement. He said he would do something with the bill, which he certainly did….no discount but a nice expensive bottle of Chateauneuf du Pape at £45 was added that we definitely didn’t have. When he took the bill away and brought it back, he’d knocked a whole £10 off. I don’t expect the meal for free but £10 wasn’t even the cost of the original dish I’d ordered. He did apologise but we thought that was a bit of a poor effort considering it wasn’t a particularly great experience. Shame really as it could have been nice but was ruined by the service. The waiting on staff were fairly pleasant but were unfortunately lacking in experience and training and came across as a bit uninterested. Even though we enjoyed the food albeit not what we’d ordered, I wouldn’t go again.

Lovely atmosphere and delicious food. Quite an extensive wine list too. There are a few options for food in the area, but this is by far the best.

Great new years eve lovley food great staff

Nice authentic Italian. Good thing, they serve Halal meat. Not many Italians have Halal options.

A perfectly decent straightforward Italian restaurant!

We've been many times in the past. Monday night was excellent and four of us had a super meal. Thank you all at Rialtos.

Food was ok service was poor waited ages for each course . Wouldn’t go again , Fratellis much better

Best food ive had in a long time service was brilliant highly recomend

Pizza maybe less than average, salad ok and house wine great. Service was very quick which was great.

Overall very disappointing all though the food was of a good standard. The service was slow, inexperienced and lacking in leadership. Multiple times requests were not fulfilled. The team looked understaffed and not fully trained. Some work to do for the owner / manager.

Really lovely. Good food and friendly service but rather noisy.

busy and loud, but staff were working hard and food was perfect

Pizza a bit too greasy and it was more pricey than I expected, but good service and nice dessert and starters.

Been going here for over 25 years and it's always been excellent. Always a warm, friendly welcome from Sonny and his team,

Nice place Italian as the name suggests... Update - has got bigger, food just as good...has outside space now, and more parking 👍🏽

Friendly service and reasonable prices

First time visited here tonight .The moment we walked in seen all the staff cheerful faces .This means a lot like happy team work .The food is lovely presented and so delicious .The price very fair .I shall be coming back .keep up the good work guys x

Popped in for a quick dinner after several beers in the pub down the road. The place had emptied out because it was nearly home time. Our grub was simple but effective. Service was swift and friendly and the bill wasn't bank busting either. Give it a try when you're local.

Fabulous meal extensive menu something for everyone. Service excellent

Very nice place. Staff are truly wonderful even during the chaos of a big party with kids running round. Food was great although they put Parmesan cheese on the kids bolognaise which my little boy didn't like. That's his problem though. The place is clean and spacious. Food is reasonably priced for a good quality meal. I have been before, night before my wedding, so knew it was great. The carpark is a bit... craterous. I wouldn't have mentioned if I hadn't cruised in without looking and dropped the car onto a bump. The only reason for not giving 5 stars was due to my sons bolognaise and my Kiev pizza lacking garlic. I would highly recommend this place. Very good work. Thank you

Great atmosphere, food and service.

Ihad pollo spaghetti which was beautiful, and my wife had a calazone pizza which was packed with meat etc. Thoroughly enjoyed both and the service was 1st class. Recommend you pay a visit, because you won't be disappointed.

Food not too good not bad. Have had much better Italian in smaller restaurants

First time at this restaurant. I must complement the chef , beautifully seasoned , well presented food and friendly staff.

Plate of mussels to die for very reasonable

Good friendly service. Pizzas were good.

Perfect from start to finish. Service so welcoming and friendly. Can't wait to go back

Absolutely fabulous meal and service for our group of 14 Rallying Leg-Ends today. 10/10.

Good service but the pizzas weren't the best and happy hour has gone.

18th birthday for our daughter. Party of 14. Staff are amazing,went above and beyond to keep us happy. Food was 5 star 🌟 Service 5 star 🌟 Atmosphere 5 star 🌟 Restaurant 5 star 🌟 Thank you for making her night special .

Food very good, a bit naughty advertising the happy hour on the door but not available when you're sat in your seat.

An amazing meal. Lovely venue and surprised how good value it was!

Food and service excellent. Staff friendly and helpful.

Lovely welcoming staff serving delicious food Thanks 😊

Really reasonable lunch time prices, and the food was amazing. Will defo be back.

Great meal,great value. would certainly go again.

Went very recently, very good pizza but advertising a happy hour food menu which isn't on, why advertising it?

Lovely meal, excellent service and really friendly.. recommend every time 👍

A dizzying selection of all kinds of dishes! Good food, for a great price. Would recommend.

Disppointed...... not with the food or the staff or the service. Disappointed with 2 really noisy tables ..table of 7( is that allowed)... + Table of 6 who were known to each other ...non of these diners wore face masks.when moving around and they moved around constantly. They were up and about- for a cigarette or at the bar or the toilet...they weren't challenged which was disappointing. All other diners wore masks when going to the toilet or on leaving...we won't be rushing back

Lovely food and staff every time

Always eat here when we visit Northumberland. Great atmosphere, welcome and service. The food is delicious 😋

I thoroughly enjoyed my meal when I visited Rialto recently. The room and table were immaculate. The staff were attentive and friendly. My food was delicious. A king prawn starter, a thrio of lamb chops for main, and a sticky toffee and ice cream for dessert. Recommended 4.5 stars

Really friendly staff along side excellent food, great atmosphere and really clean!

Love this place. Amazing, family friendly service. Top food too!

Excellent food and service yet again makes this place a regular visit sonny always makes you welcome and treats you like family. Never had a bad meal yet long may it continue

Lovely food, nice atmosphere, friendly staff

Amazing food, very reasonable in price.

Been twice, can't recommend enough.

Meal was superb, staff efficient and friendly, will definitely go back.

Wonderful meal safe environment

Really friendly excellent service great food

Good food and excellent service

Dead friendly staff and good food.

Nice staff, nice clean place, food wasn't really for us though. Kids pasta was a bit peppery and the calzone I ordered was hard to eat with the cutlery provided, not sure if it was the knife or the pizza base. But that's just me, it's a very popular place and I'd go back but I'd just order something else

Great little place, well priced, very friendly staff.

Food was great and staff were friendly. We were looked after well.

Really nice restaurant and fantastic food.

Fantastic service, lovely food, will definitely be going back.

Had our first meal out after lock down here, everything was well presented, spaced out and clean. All the staff wore face masks and disposable gloves. The food was outstanding so a special mention to the chef Brian. Sony and the team were great and made you feel at ease, all in all great service, thouroghly enjoyed the night out, will be back

Food piping hot/fresh and tasty. Staff very respectful of covid sensitivities and welcoming. Very reasonably priced. What's not to like!

Nice Italian restaurant in Ponteland. Quick, friendly, service and a very comprehensive menu - definitely worth a trip!

Excellent food, atmosphere and service. We definitely be back.

Friendly Welcome, Excellent Food, Pleasant Surroundings. Would certainly recommend

Brilliant as usual. Best steaks in the area.

Excellent food and service. I would recommend this place to anyone.

Beautiful food Lovely Customer service Amazing taste texture Lovely