Mambos Ponteland in Northumberland

Brilliant food nothing to complain about. The staff however have brought the rating down. The staff member In particular was a waitress or possibly the assistant manager. There is a way to speak to customers and that is not how. The other waitress was lovely and very attentive so thank you for that. But the one waitress ruined this whole experience for me

Booked a table for our anniversary on the 16th for the 19th, arrived on that evening, booking hadn't been put in the diary . Was told they could fit us in, but would only be allowed 1.5 hrs for the table. Spoilt our special day.

Thank you Mambos fantastic meal again last night 👍👍👍👍

Outstanding food at excellent value. There is a great range of food on the menu, and it is all promptpy served hot and fresh. We found the portions to be very generous and look forward to returning soon.

We were a party of nine. All had starters and main courses. Everyone was impressed with the size, presentation and taste of each part of their meals. Thank you.

Staff amazing couldn’t do enough for you, food perfect, very tasty, real nice feel inside done out nice, very clean and friendly atmosphere

Amazing restaurant!! The food and cocktails were excellent! We had the meatballs, halloumi and ndjua / honey garlic bread to start, then salmon and chicken / prawn dishes. Really good quality! The restaurant is fairly small, but is well thought out with good vibes. The service was second to none!

Awful Sunday lunch.Veg was raw and cauliflower cheese bland and also raw.will never go back here for Sunday lunch again

Had Sunday here lunch last week and we all agreed that it was wonderful. Great food, excellent service and really friendly staff. Thank you.

Very much enjoyed the food at mambos. Our first time in the restaurant and we shall be back. Very nice and helpful staff who are super attentive especially 'just the waiter' who tells 'the truth' ;) Many thanks for finishing off my father's day so well See you all again Naik

Fantastic service and food was excellent.

My daughter flew up from Bristol to celebrate Mothers Day. I suggested Mambos (wish I hadn’t) ??…Arrived early so had a drink then waited forever to be served? Starter was anaemic with no flavour the main was awful, my daughter ordered the Pailland and she asked how to pronounce it, the waiter was so rude in his response?….It was chicken and arrived looking like a huge white fat sausage not sure what part of a chicken that was? Her salad was just a bag of Frisée lettuce no dressing nothing else? I had seafood linguine scorching in part cold in others ☹️? Microwaved??? No one came to ask how the meal was or if we needed anything, we were totally neglected and it wasn’t even busy? The whole experience was awful. Used to be so lovely there but think they’re living on their reputation!! Won’t last long if they continue like that after all going out is a treat.. cost £80+ too!! Very disappointed .

What a great little place. Really good efficient service and the food was absolutely fantastic. We shared a garlic foccacia bedhead and a meat pizza. Both fantastic.

Delicious food and prompt service at the start of the meal when the restaurant was quiet. Later on, it was full with people waiting and our desserts took rather too long to appear and appeared about 5 minutes after the coffees instead of at the same time. However, overall we liked it and would go again.

Food is nice but a bit overpriced, best frozen strawberry daiquiri I've ever had! 😋

waw waw waw. great food and service. fantastic value for money

Lovely food and atmosphere Service excellent however apart from no one asked would we like another drink. But still better than Pleased to meet you

Always amazing food. Great friendly vibe and always accommodating for children

We went New Years Eve. The restaurant was very busy but managed really well. Service was quick and attentive. The food was amazing as always. It was hot and well presented. The taste was excellent. We were a party of 4. Two of the party had the lamb tagine, the lamb fell apart, no need for a knife and the dish was full of flavour. The other two had steak, prawns and mussels. The steak was cooked to perfection and the seafood was delicious. Will definitely book again! The restaurant is easily accessible to all.

Lovely food, friendly, attentive staff

The nicest,reasonably priced Sunday dinner I have had.

Great food, great service and great atmosphere!

Ten of us arrived for our sons 50th birthday get together,from beginning to end it was great from service, friendliness,food couldn’t fault it,thank you all staff

My favourite place to go for fantastic food. Brilliant atmosphere helped along by great cocktails and friendly staff. Highly recommend.

Food a let down, visited here 10 months ago and it was out of this world, after tonight however, will never return

Food and service was great will be back

We booked a table for 30 people and had a very bad experience. We went for the Sunday roast and a Lot of us ordered the Trio of Meats(Pork Lamb and Chicken) We were served BEEF in 8 of the Trios we ordered and we, due to religious beliefs do not eat BEEF which was explicitly mentioned. The appalling part was the attitude of the staff, specially the head waiter who took our order. It did not bother him one bit. We went after reading the great reviews but we did not have a pleasant experience and would recommend to double check your meats next time. I would understand 1 order being mixed up in a big group but I don't understand 8 ORDERS having the wrong meat. The order tickets sent to the kitchen were correct and what we had ordered. The attitude was absolutely uncalled for and in 2023 being so ignorant was shocking. That’s one less customer Mambos. Goodluck.

Everything was amazing we really enjoyed it Service was 10/10 especially Jordan, he was really kind

Food excellent will definitely be dinning there again

Cozy restaurant, good service and delicious food, beautiful serving of dishes. Only very loud music.

Lovely food and cocktails at a decent price.

Very friendly atmosphere, the fries were a bit soggy but the rest of our food and the service was out of this world, and the waiter was very attentive even though it was a very busy Thursday evening. Will definitely be back soon

Really friendly place to visit, the food is fantastic and the staff could not be more helpful, definitely worth a visit.

Helpful attentive team who took our booking knew who we were when we turned up and despite being extremely busy had our table all ready. Offered us water before menu an action sadly lacking in many a uk restaurant. Menu was excellent and the choice of lobster, mussels, chicken, King prawns in a lobster bisque with a choice if a side was not only well cooked and presented but good value compared to other allegedly quality restaurants I have eaten at. My wife's choice of lamb tagine was also excellent. Reasonably choice of wine and drinks though not cheap but in line with restaurant prices. Atmosphere was very positive with an eclectic range of customers. Large car park next to it that belongs to supermarket. Will be back.

Visited with a group of friends. Friendly upon entering and very nice interior. Ordered the garlic bread for starter, so cheesy and flavoursome and quite good for sharing while the wait for mains. Food took an average time to come out. I ordered the steak surf and turf. It did not disappoint a VERY large portion and steak cooked to perfection! The sauce was one of the nicest I’ve had but I felt the fries were just unnecessary (but delicious.) Others on the table ordered salmon, pizza etc it looked lovely and a standard size pizza. For dessert I opted for the sticky toffee pudding, again delicious lots of sauce on the pudding which I always prefer too, this restaurant is definitely not stingy on portion sizes and there’s something for everybody’s taste buds. Nobody on the table drank alcoholic drinks but I did get a non-alcoholic strawberry daiquiri which I don’t think is stated in the menu but they are more than happy to make. Service was attentive coming round plenty of times asking how we were. 100% my favourite restaurant in ncl BUT be aware parking is NOT good. You get 2 hours in the Waitrose car park but our 3 course experience lasted just over. There is also some street parking but may mean a short walk.

Booked a table for 8pm, on arrival told was an issue with the booking system (a paper book clearly seen it), then was made to wait 40 minutes in the bar until a table became free, in the end we walked out and went elsewhere.

Loved this place, food was delicious and attention to detail was great 😋

Great food went with the family highly recommend

Lovely place.pity no meat in the lasagna .1st time and last...bye

Mambo's has classed it's restaurant as Spanish Marocain ( meditation style restaurant). It is set out in a very modern dinner style but with high back soft perimeter seating and individual tables and chairs and other tables and chairs set out for 4 people in the middle of room which can be put together for larger groups of people. The bar is is well stocked. I had very good experience at this restaurant, the welcome was very warm, staff very pleasant and service quick, I chose tomato and fresh basil soup for my starter which was very nice and hot and came with a small amount bread. My main course was Greek chicken fajita which was absolutely delicious with a side order tempura Mediterranean vegetables which was my choice. I was completely satisfied with my experience at Mambo's restaurant.

Absolutely fantastic place I can't wait to go back. Lots of choice and amazing service. My absolute favourite restaurant and I go to a LOT of restaurants! Waiters are very professional. Food is delicious. Great atmosphere. The food is delicious. One more thing .....i don't understand why people are leaving poor reviews because they parked in stupid places and got tickets.... that is not the restaurants fault! I don't come on here to hear you moan about parking get a taxi it's worth it. There is parking anyway it's just very busy so you need to arrive in good time that's all.

Favourite place to eat. Great selection and taste is fantastic.

Great place for food choices restaurant service top tier. Beware though add £50 to the final bill as your more than likely to receive a parking fine if you use the nearby Waitrose carpark.90mins free . Afraid we won't be using again .

Staff were abrupt ,very expensive for what it was ,defo won't be back

Fantastic food and great service 👍🏻

This place is the perfect combination of good quality food and good customer service. I loved it.

The best restaurant my partner & I had the pleasure to dine at. From the moment you walk in you are greeted with a smile and your coats taken. The staff members at this restaurant go above and beyond for their customers. They regularly check to make sure you have exactly what you need. We stayed behind after paying our bill to talk to the manager and my partner got into a discussion about beard oils & aftershaves with the bearded waiter. The lovely waitress offered to take our photo infront of the neon lobster sign as they had asked how I heard about the restaurant. Well done to the person who runs the tiktok page. The decor at this restaurant is very stylish and modern. Certainly caught my eye. Now on to the food. We had butterflied King prawns and cozze arrabbiata. It was delicious. We were offered more bread to mop up the rest which was much appreciated as it was too good not finish off. For mains we had lobster and some sides, naked Mediterranean veg with triple cooked chips. Now we were just expecting a lobster with a bit of salad. When it was put infront of us we were amazed at the dish, alongside the lobster there was Mussels on the right and prawns on the left. The dish was absolutely phenomenal. For what we had the price was very good. If you ever get the chance to dine here, do it, you won't be disappointed. Thank you Mambos for giving us a 5 star experience.

Excellent and attentive service. The Hanging Skewer main courses are delicious.

Lush food, brilliant service. Absolutely love decor. Limited parking as can only park in waitrose for hour.

Usually i love it in here but the last two times ive been ive had to flag people down for drinks when they've ran past and not enjoyed the food as much. On NYD due to having a few kids with us the tables didnt work out to be able to sit the kids with their parents so we asked if we could move one of the tables from a table which was already in our group to have it not on the booth side to put high chairs, they told us we couldn't and we'd need to squeeze so left two mothers having to sit on corners to have their food so they could sit with their kids. 10 minutes laters they moved the same table to another location. We actually thought they felt bad for us and was bringing it to our table but that wasnt the case. My food was super garlicy i couldnt eat it. I was having to drink so much water to get it down but because they werent coming over and checking on us i couldnt rely on always having a drink so it was easier to just leave it. Waste of money but it is what it is.

Nice mix of medderitian and Turkish kebab style dishes on the menu.

Amazing food and service. 3rd visit (and we live in Derbyshire!), and it won't be the last.

Mambos was a wonderful restaurant. The menu was extensive and every course was delicious. The staff were attentive and friendly. Loved it.

Unreal... Great service, beautiful place, amazing food.. 🌟 🌟 🌟 🌟 🌟

We always love a visit to Mambos and this time was no exception

Food is fantastic. Love this place

Fantastic atmosphere, great staff, beautiful food. Highly recommended.....

Really Lovely Food, Best We've Had in Ages, Will Definitely Recommend and Return! Staff Were Lovely, Very Welcoming! Very Well Done Out Restaurant and Very Clean.

Good potions, recommend a variety of dishes.

Lovely restaurant definitely worth a visit

What a lovely place, lush food, great service, friendly staff - highly recommended 👌

Good food, great service. Great atmosphere.

I had the surf and turf, and I can’t remember ever having a better meal in my 27 years walking the planet, the service from Stefano and the team was superb. I can’t wait to come back 🙌🏼

Meal dreadful … waited 45mins to be served ….no explanation or apology for waiting time or items missing from salmon dish … very disappointing won’t be back

Food was nice when we finally got served. Was late being sat at table by over 10 minutes and then by the time we ordered it was 55 minutes since we arrived... couldn't enjoy a sweet due to time restrictions with parking so had to skip dessert and rush off due to possible parking fine! All in all not a very relaxing experience! Food was nice just very slow service 😔🤨

Fantastic food and fantastic service. Lovely atmosphere..cant wait to go back

Had a few takeaway's previously which were great so tried here for a sit down Sunday lunch. Food was excellent, service prompt and friendly, no issues. Only suggestion for improvement would be more cider options.

We have been to Mambos a few times now and we have enjoyed it everytime! The staff make you feel incredibly special and build great relationships! The food has been delicious everytime we have been and they always have a fantastic selection of drinks. Lovely restaurant local to us, with a great atmosphere!

The food quality and service very good. Good choices for vegetarians also. I would recommend to others, book in advance.

Steak overcooked and sent back but the replacement was great. Service was ok but not as polished as I'd expected

Great place to visit. Great food. Excellent fruit picking beautiful every time. Really worth a visit ❤️

Excellent food and great staff.

Had a meal here on Saturday for my mams birthday and it was absolutely amazing best steak I've ever ate would highly recommend 😋

Beautiful restaurant. Great service. Amazing food

Good service on a busy Friday night. An eclectic menu which turned out to be surprisingly ok

Service was excellent, food even better, loved it.

Food badly cooked burger and steak undercooked ,salmon overcooked.waited an eternity for drinks and meals. Trying to be a premium restaurant, certainly charging as one and falling woefully short.

Great meditaranean food, fantastic flavours.

Excellent Sunday lunch , I had beef. Desserts were very tasty.

It's a very good eating experience you can see why it's a busy restaurant, the staff is very professional and make sure you have the best possible experience, the food is very well presented and enjoyed by all, definitely worth a visit

Lovely meal with friends, the steak was just amazing!

We had a lovely evening, the staff were friendly and helpful. The food was delicious and reasonably priced. Their chicken version of 'Surf and Turf' was amazing. We had gorgeous cocktails too. Will definitely go back.

Table booked for 8pm. 9.50pm and still nothing more than a slice of average garlic bread. Manager really moody and argumentative telling us we’d only waited an hour and 10 !!! Even the next table commented how rude he was to us. Left without paying even though they tried to get the garlic bread and wine out of us !!!! AVOID ITS NOT WORTH THE LONGEST WAIT EVER !!!! Ruined our evening

Friendly staff great food and drinks

Spent our wedding anniversary and our Sons partners birthday here,very good meal and service. We ordered in advance as it was Valentines day and our table of eight so helped with speed of service

Exelant the staff were Great as was the food thank u all for a great Night.

Food was fantastic good service friendly place highly recommended

Lovely place, love their interior! Very trendy! Garlic bread is amazing! Highly recommended!

The food was good, nice selection of tradition southern European fare. Beware the portions are very generous. Staff were friendly but having to ask for water isn't the form on most places and we needed to ask for cutlery for a wee one. I would recommend this place if you are looking for child friendly but adult restaurant. Looks nice for couples and groups too

Visited this restaurant to celebrate my wife’s birthday on 17 December 2021. I ordered the prawn and lobster risotto and found the small bit of lobster you get on the plate inedible. It tasted and smelt very chemically which is s good sign that the flesh is off. I brought it to the attention of the chef via the waitress and was told that the taste and smell was due to the cooking process…! No further explanation was given and a corresponding adjustment of the bill was not made. I’ve had a few lobsters in my time and they don’t taste like this when they are in good shape- something very fishy about their explanation if you will excuse the pun. Poor quality control and customer service - we won’t be back.

Best food around highly recommend

Love Mambos. The food, staff and atmosphere is tremendous . Always have a great time.

Excellent food very nice restaurant very nice staff

Absolutely delicious food, everything on the menu was interesting and our selection was incredible. The service was impeccable . I’m coming again .

Food excellent had hanging kabab lunch time special and soup starter will be back again

First ever visit. Faultless. Great atmosphere, attentive and engaging staff and superb food and drink. No reservations about a return.

Great food, decent value and friendly bar staff. Totally let down by the head waiter, he was miserable, abrupt and particularly unpolite. We had a table of 10 booked for a birthday, he waited until we had sat down to tell us there was a time limit on the table of 2 hours ( which isn't a long time considering the long wait for the food and the occasion ) this should have been declared when the booking was made. He then became pushy and argumentative when 2 hours were up. We had literally just been offered dessert by another waiter! Nothing so much as an apology or a thank you. Manners cost nowt, but go a long way. Won't be returning when he is there.

Having visited Mambos before we were expecting the same high standard as in the past for my birthday lunch. Our starter was was fine, but both my husbands skewers and my rib eye were charred giving a burnt bitter taste. The fries were perfect. When asked by the waiter we explained that our food was over cooked but there was no apology forthcoming. I hasten to add we still left a tip as one can't blame the waiter for the chefs mistake.

Popped in by chance and got a table for 2. The food was lovely and the staff very attentive. Would definitely go again

What an absolute gem of a place this is. We moved to Northumberland earlier this year and hadn't had time to explore much or find places to eat. Overjoyed to discover Mambo's! Staff are friendly, service is spot on, and the food is unbelievably good.