Based on 1.578 opinions finded in 1 websites
Based on 1.578 opinions finded in 1 websites
Nº 504 in 1203 in Northumberland
Opinions
Clean spacious family room. Great breakfast, staff at breakfast were wonderful.
Diff-Ability CIC . 2024-12-01
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Staff were fantastic, lovely hotel, had a great night for our Xmas party 👍
Darren Derbyshire . 2024-12-01
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I gave 4 stars previously however I got an advance purchase special price only to discover it's £50 A night cheaper elsewhere & I'm locked in. So much for IHG privileges. Never again.
Mair Wilson . 2024-11-30
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Good room, location, gym and spa.
Jon Ashworth . 2024-11-24
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The management and staff were all very friendly and helpful. Excellent breakfast.
Daniel O'Driscoll . 2024-08-03
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One of the nicest Holiday Inn's I've been too with very lovely staff
Andy Harris . 2024-07-30
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Attended a family wedding. Hotel lovely and clean. We had a family room which was very clean and spacious. There was an iron and ironing board in the room, which came in very handy. There are lots of drink choices at the bar and staff, especially the ladies on reception, were very helpful. There is a pool and gym facilities which were again very clean.
claire Swain . 2024-07-23
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Food was lovely but ladies toilets are awful
Terence Howarth . 2024-07-21
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Great place, we've been a few times now. Good facilities and near Newcastle and the airport.
Billy Wilson . 2024-07-15
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Lovely place to stay. Staff were brilliant and went out of their way to help with my complicated diet. Can't praise them highly enough
Liz Vahey . 2024-07-14
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Excellent room and meal here, Recommended.
Peter Macdonald . 2024-07-06
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A great short stay hotel with brilliant swimming pool and spa for family
isxia . 2024-06-01
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My friend and I attended a spa day. Emily did the most amazing treatment starting our day off relaxed. We enjoyed the facilities and lunch a selection of sandwiches/ and sweet treats. Every member of staff was friendly, professional and helpful. We've had a truly relaxing day and intend to return. Unable to comment on the rooms.
Tracy Dover . 2024-05-24
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We have just had a spa day lovely food...nice treatments...looked after so well by the spa team ...l
Sandra Barlow . 2024-05-20
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Loads of seminars held here. Food great.
clare nicklin . 2024-05-15
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Very nice hotel/wedding/conference centre.great location closed to A1 N and S.
KEN FORSTER . 2024-05-06
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Hotel is really big the lift is out of Order so my heavy case was very hard to get up stairs to my room, very clean someone set the Fire alarm off after Midnight first night there, breakfast starts at 06:30 worse on a weekend starts at 07:30 too late as I start work at 07:00 with a 15 / 20 min drive.
Gary Staton . 2024-04-30
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Great venue easy accessible from the A1 and A19 great banqueting and meeting rooms
Keith Sutton . 2024-04-27
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Easy to find, amazingly comfy rooms, good choice at breakfast, staff were all so kind, helpful and had great senses of humour - I will definitely stop here again!
Hollie Beth . 2024-04-22
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I did a session at spa All very pleasant Treatment I had excellent Mark manager respects his staff Well done
Hazel Douglas . 2024-02-13
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Rooms were perfectly clean, staff helpful no issues at all
Andrew Thompson . 2024-02-10
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We always book a premium room which costs a tiny bit more but offers a new room that has everything we could need. Can't really fault this hotel, we have a 11yr old son and the pool temp is perfect for relaxing in, but the reception staff are great, superb breakfast staff. The only area that could be better is bar service could be quicker.
tom boo . 2024-02-08
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Love it here staff very helpful and room's nice breakfast too
di Cochrane . 2024-02-08
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768 Opinions
I visited the hotel only for a night due to a meeting I had to attend the following day in the town. The location of the hotel was perfect just opposite the train station and the person at the reception was very friendly. As I arrived just before 9 pm I questioned if the restaurant was still open in order to have some dinner but they informed me that restaurant closed at 19.30?! I thought it is too early and I had never experienced it in any other hotel. Once I joined the room there was a funny smell coming out from the bathroom and the room was super cold even though the heating was slightly on. Especially inside the bathroom I was freezing so I had to take a shower very quickly and jump inside the bed in order to warm up myself which isn’t very relaxing after hours of travelling. Lastly the following day even though my company’s reservation was breakfast included, in the morning I had been given the choice of complimentary breakfast only which was very very limited. Not even to mention that the check out was 10 am and the cleaners were speaking loudly outside of my room since 9 am stressing me out while just 5 minutes before 10 am I heard them saying “come on people 10 am is the checking out time” which I can definitely say it is not the way any hotel should perform. Overall it was a disappointing visit and I would never come back.
361 Opinions
Food good apparently but not really a village pub anymore. Called in for a pint and although there are four hand pumps there are no kegs attached to them so no proper beer. "We don't sell enough to warrant buying it in". So if you're looking for a meal probably ok but if you're wondering about a pint you'll be disappointed. Shame, it used to be good.....