Hands down the best cafe in the area, delicious food and really friendly helpful staff. They have high chairs available for anyone visiting with young children.
Lume Primrose Hill: “The Wine Bar that Goes Wrong”
If you enjoyed the play or are amused by the concept, and are looking for similar real life entertainment, I have the perfect wine bar recommendation for you. If you’re after a relaxed evening wine, good food, attentive yet unintrusive service, a welcoming ambiance and the perfect environment to meet friends, Lume in Primrose Hill is absolutely not for you. Avoid. The ‘plot’ for The Wine Bar that Goes Wrong, speaks for itself. No attention to the entrance waiting area leaves customers waiting 5 minutes to be acknowledged. A standard “How are you?” greeting to our reluctant waiter met with “Alive” as a response. Perhaps ironically an instant mood killer. No booking in a half full setting met with “Probably not” before we are then seated. 10 minutes to get wine and food menus. After an extraordinary amount of time, managed to ‘hail’ a waiter to order only for him to be called off mid order to another table. Tried to order wine from one of the two waiters in the wine bar only to be told they could not as the other waiter took wine orders. Tried to order food from one of the two waiters in the wine bar only to be told they could not as the other waiter took the food orders. Finally get served wine after 30 minutes. Finally order food only to be told we had been given the wrong food menu so needed to reconsider. Finally ordered three starters / small plates from the now correct menu only to be told some while later there was only one portion left of the two we wanted. Ordered the one. Asked an hour later where the order was only to be told the chef was confused and thought we’d cancelled the order as we only wanted the one portion left having previously ordered two. Finished the wine before the late late confused starter arrived. We were asked if we wanted another bottle to go with our 90 minute late starter. But were also told they had run out of the Gavi we were drinking. All delivered by staff who clearly did not want to be there. And that’s the plot twist. A winebar / restaurant, with no wine, no food, no service and entirely inhospitable. For balance, the menu was well thought out albeit dishes unavailable and the wine list comprehensive and interesting even if only for interest as our wine choice was also unavailable. This was supposed to be a pre dinner drink and canapé ahead of a dinner reservation at Lemonia. Instead it was an ordeal that outlasted our subsequent restaurant booking leaving the three of us hungry, thirsty, and thoroughly unentertained. Enjoy the show!
Had dinner here for my dad’s birthday in December and never again would I eat in there, restaurant was cold, service slow and it was empty! was like we were a problem being there, food very poor and not cheap!
Coffee and ice cream are amazing but service not so much - minimal engagement with the staff but I was ok with that.
However, the other day I went in to buy a Christmas cake and a lady in a beige coat was following me around the tiny shop. At first I thought she was a customer but then realised she is actually working there. She didn’t engage or ask anything and it quickly became very apparent that she was on some sort of a shoplifter watch. It was really uncomfortable and not something I ever experienced before. Not busy either, it definitely just made me give up on the cake and I left. I am not sure who needs ti hear this but this is certainly not a way to treat your customers and perhaps you need to reconsider your approach.
Lovely cafe with delicious full English. Danilo in particular was an excellent waiter going above and beyond in making us feel welcome and well served.
Unit 3A, The Quadrant, Headstone Gardens, Harrow HA2 6PN, United Kingdom, England
The chips with cheese was a solid lump and was not edible … the complete dish was put in the bin …it did not come as shown or described on the menu. I complained immediately and sent a photo and my request for a refund of only £8 !!!! Was denied … I have used Hungry burger many times . What is the point of your complaints procedure if the facts are ignored….. they have lost a good customer… I will never recommend or revisit again … very disappointed
¡Los pequeños bollos salados estaban deliciosos! Especialmente los huevos
El personal muy encantador y acogedor también, y muy buen café.
El lugar es agradable y acogedor, muy cómodo
The restaurant in the heart of London and the atmosphere were absolutely amazing, and the tea was just perfect The staff, was very friendly and special thanks to Anagha, was incredibly helpful attentive ,we wished to give her a token of love but didn’t saw her in service so here i give a five star for her excellence.all together made me feel very welcome. Can’t wait to come back i highly recommend this spot