Terrible customer service. Placed an order through UberEats which they accepted, however called me to say some items were out of stock. I understood this wasn’t their fault but asked for the order to be cancelled. 10 minutes later the order is still live on my app, I call the store who say they are “unable to cancel orders” and to contact support. I contact support who confirm restaurants can cancel orders and phone back, he then spends 5 mins pretending to cancel the order and saying it’s done. Another 10 mins go by and the order is still active, I call again and he says he’ll cancel it. Still no cancellation.
Don’t order from here!
I ordered a double spicy beef and sweetcorn. Four pieces of beef on one slice of pizza and it was lukewarm when it arrived. This is a double portion of beef apparently. Under the current management, avoid this place at all costs. An utter rip off.
£10 for a piece of bread basically.
You can count the beef on this pizza, an absolute joke.
This garden is no longer Wyevale. Owned .It has changed overpriced no good customer care or welcome even. Much money has been spent on everything BUT the toilets are still DIsgusting.
I also visited last September and was astounded that only choice for Lunch was Carvery. There was nothing to inform us of this fact until I had queued at the counter so all we could have apart from this was very limited . There should have been some indication on entering and certainly from staff member who found us a table.
I visited once again today and still they still persist in not supplying water in a glass.
5 Silk Mill Way, Tring, HP23 5EP, United Kingdom, England
WonTon Soup was dissolved (received refund), still, should not received food in such state. Vermicelli supposed to be hot, not the slightest. Complete disappointment the whole experience.
I have never experienced such awful food, the burger was cold, bacon inside was plastic, panini had a strange brown thing in it, was supposed to be tuna/cheese/onion and what looked like mud, salad probably two weeks old, sausages we ordered for dog he left - says it all really definitely avoid
So disappointed. Popped in for a takeaway coffee. £3.44 for a decaf soya cappuccino and a half full cup. Waited 15 mins as 3 staff served one customer. Will now use our independent coffee shops where the customer is valued and the coffee doesn’t cost so much
I always go to this subway I’m a local Coustomer.I went to shop today and bought a steak sandwich with double cheese and drink she worked alone today on Tuesday 12/07/2022 at 17:19 she putt too little steak I said to her put extra steak and cheese I will pay extra I told her please can you put me more sauce she told me no I can’t. I told her Why you annoying me? I want large drink and sauce and steak cheese I paid you but you didn’t give me!! she spoke very rude to me!! She said don’t order to me while you are on your phone?? I was surprised?!She said to me don’t come here anymore!!?? I understood she want to make a problem, I said I’m very rush you give me my food I need to go, she did keep my food and discuss and argue to me I took one glass large for my drink she did hit my hand and threw the scanner at me she shuts on me I said to her what do you do?you don’t give my food and hit me?! What a customer service is that,
Even she didn’t want to give me my drink, all because I was talking to my phone,
I had to call the police at the end.
I don’t go to this subway anymore and I don’t know how subway give a job to this girl. She was so rude and very bad customer service.
Went for our weekly mid week lunch this week and Christmas lunch last week, as always the food was excellent along with the staff who were friendly and attentive. We were joined by friends for Christmas lunch, this was a first for them and they will be back. Keep it up. Thank you.
237 Marlowes, Hemel Hempstead HP1 1BL England, England
Waited 20mins was told no ham for eggs Benedict, then no bacon?? There is a food hall downstairs?? Fries turned up no wraps?? Won’t be returning food cold
Visited the cafe, waited over 1/2 an hour to be served. Only 2 people serving (slowly) one taking orders, other making hot drinks, then she wandered off, so other person left to do both. Saw 3 other members of staff. Also no one clearing tables, customers were just moving dirty stuff around, piling onto other tables. Need to get their act together, as it’s a popular and busy cafe.