The best restaurants serving Portuguese food in East of England

Had a great meal here early evening today with my grandchildren. Tasty, well cooked, homemade coleslaw ( not the usual industrial tasteless stuff - believe me, I'm an expert) and divine chips! Super service, great value too as one child eats free with a full paying adult. All very tasty and we will be going again!

I've only ever popped in for a coffee and a cheese scone but have found both to be excellent. The staff are wonderful and always smiling and courteous. I hope to make time to pop in for something more adventurous soon. Would highly recommend a visit if you've not been already.

Only stopped for a coffee which was really good. Obviously very popular as there was a constant stream of customers on a Wednesday morning.

The best authentic Portuguese piri piri chicken! It's just as good as what we get at home in Portugal....staff are really friendly.

Service was very good and food was quick. New menu is good 👍

What a fabulous lunch. The staff were delightful, I thought I had ordered side dishes for my friend, only to realise I’d just asked for a burger. Almost immediately, a small bowl of fries were bought to our table. The food was delicious. We will be back. Thank you.

Wonderful service and lovely food

I had an awful experience at this Nando’s. While the food was fine, the service was notably poor. Upon arrival, I stood by the door for over five minutes without anyone acknowledging me or arranging a table. Eventually, someone took my name on the list, but it took another 15 minutes before I was finally seated. To make matters worse, I had to place my order online, but the system wasn’t working. After two failed attempts, I went to the counter to order in person. The first time, it was fine I made my main order. And I was attracted by the poster so I went to the counter again for adding that attractive starter. Unfortunately, I ended up being the last in the queue this time only 3 person in total. When it was finally my turn, the staff member walked away to assist another customer with a takeaway issue. The person ahead of me also took an unusually long time due to multiple staff errors. In total, I waited more than 15 minutes just to place my small order. As a result, all my first order had become cold and hard when I back to the table. You can find the evidence in the receipts placing time. This experience highlights poor management and inadequate staff training. As a loyal fan of Nando’s, I was extremely disappointed. I’ll definitely think twice before visiting the Luton branch again.

Overcooked cold chicken and poor customer service

Food lovely as always. Staff are amazing especially Malcum and the manager who was on shift on 12/03/25. They go above and beyond for their customers and made me and my partner feel very comfortable! 10/10 customer service. Would definitely recommend

Had an amazing lunch and was served by Gold. Great service attentive and very friendly.

Truly bloody awful. Have to order via a stupid app that doesn’t work. Place was filthy and the food was no better. I would avoid this place like the be plague

Ordered food for delivery. ETA on app 7:05. 7: 30, no sign of food. Rang them. Phone rang for 10 minutes, someone picked up, background noise but didn't speak to us. Food arrived 7:55, cold. Told delivery driver to take it back. Instead he left it on doorstep and rode off. Live nearby, so took food down and complained to the manager. His response was "not my problem" said food was hot when it left. Asked how it got cold on a 2 minute motorbike ride. He just kept repeating "it was hot when it left"

Honestly the best Nando’s we have had, and we’ve had a lot. We went to Hatfield Nando’s on a busy Friday night at peak time for the first time. From the beginning, we had a great experience. All the staff were welcoming and they quickly cleaned and found us a table. Al, the staff went above and beyond, the manager seemed great - by far the best service I have had in a Nando’s. The food arrived quickly and was delicious. Honestly could not fault, which is not always the case at this chain. Thank you!

Nice. Went in Saturday night. Staff were trying their best to accommodate despite some people becoming unpleasant. Food came at right time, was decent quality and good value for money