Delivery
Pickup
Outdoor
The best restaurants serving Pizza pasta food in West Midlands
401 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
771 Opinions in 3 websites
They made an entire family order before contacting to say they had items out of stock. To solidify their bad management and customer service practices, they also said they cannot refund me the items and that I should complain through their online customer services. I have tried this and there is no way to trace a complaint with them after filling in the online form. It's been 3 weeks and no response. So there's no way to prove you have even tried to contact customer services I.e. a confirmation email and the store themselves are unwilling to help. You expect the highest level of service when you choose these parlours but actually experience the worst. The workers here are all struggling to speak English too and are not helpful whatsoever. Try calling them and you get greeted with zero enthusiasm followed by miscommunication and lack of confidence in their ability. I'm going to try and get a refund somehow but it's not looking good if the restaurant is unwilling to help and their customer service contact is untraceable. As far as visiting papa johns goes I will not be suggesting it again.
169 Opinions in 2 websites
Avoid! This branch is just not worth it. The customer service is non-existent, the food isn’t great, there’s clearly poor hygiene standards due to food poisoning being caused from their food (even vegan options with no meat or dairy) AND if you happen to be walking past as a pedestrian then run for your life as their delivery drivers do as they please and have almost run people over too many times. They only offer a free pizza if you complain and ignore everything you’ve said, especially that more than one person got food poisoning from an order!!! I wouldn’t dream of buying or consuming food from them ever again, why would I want a free pizza?! Make it make sense! Oh, it also doesn’t make you feel welcome when you go in to collect and the staff shout at you/talk to you like you’re worthless. Oops, someone needs to train their staff to be decent human beings maybe?!
1171 Opinions in 4 websites
I want to send a thank you to this amazing company. I ordered food on behalf of my friend for her birthday and said to leave a note and they did. It’s the small things that count the most and the food was amazing. The pizza and the cake. I wish you nothing but success in your business and may it blossom and increase in every way possible: you went out your way to help me and I am grateful. Good business and good customer service. Thank you 🙏