Subway in Coventry

some items from my order was missing and the items that did come was cold

Utter shambles, we lost 16 quid because delivery driver delivered to wrong address. No help whatsoever.

food was excellent, however 45 minutes late and cold.

Had a steak & cheese six inch sub as I was busy (glad I didn’t go foot long) which was okay and filled a gap. Your sub looks nothing like the posted picture above the counter and in my opinion is not value for money.

waffles wete cold and soggy.The sub was also soggy.

Stingy with the salads & other ingredients. sandwiches are made poorly. Its not worth the money. The sandwiches taste like the store's smell. A very distinct smell. Go elsewhere!

Awful customer service from the two ladies behind the counter, particularly from the younger one. I was nothing but polite but she was rude and extremely dismissive.

Baguette didn't feel fresh and my cookie was stale. If I lived close enough I would have returned what I brought and would have asked for a refund.

Didn’t get what was requested in the sub. Missing the main ingredient- ham! Not all the salad stuff was put on it either. Maybe best to double check the order before making it?

Half of my order was not delivered

I ordered a meal deal and a foot long churo ,1 hour for the order to arrive on uber eats is to much

Mixed up the bread on two orders 👎🏻

Went to subway to pick up my subway for my family told me to next time come with my family. Worker was very rude do not com here

The bread ordered wasn’t what we received The BMT was with Italian & cheese and got delivered in white bread instead The meatball was supposed to be in white bread and was delivered with Italian & cheese bread

This place has one of the most horrible customer service that I’ve ever seen. I’ve been attended by two ladies lately and it’s hard to eat something made in such a bad mood. They don’t even look you in the face, they throw the food into the bread and look mad if you ask any question. I know it’s a fast food but the owner invest in customer service for this employees as know deserves to pay to be serviced with such a bad attitude.

No sauce or crispy onions! Full refund.

Bread was stale and ingredients did not seem fresh at all. meatballs had dried up and had an odd texture too.

Delivery driver was a bit rude & went to wrong house.

Nice and hot, kudos to the driver

Drinks wrong, fillings wrong, sides wrong

meetballs didn’t have cheese on and the tikka didn’t have cheese on

I asked for two nachos with Southwest sauce and guess what no sauce.. the man who served with me was lazy he did not put any nachos sauce because he could not asked refill. Hot chocolate was waste of money they just add Cadbury sachet which cost 30p to hot water. I will.not be going they again ever best place for nachos is in coventry city centre

my order was not edible, bread not fresh ,hard ,couldn't be eaten , send this information when received item, had no reply , very disappointed

subway never read what you write in the comments box, I don't like sauce! I asked for no sauce & no ketchup but arrived with ketchup, now I have a breakfast sub that I can't eat 😠

Didn’t get my drink and cookie only the footlong I orderd a whole meal and only received the footlong and the chicken bites

IT HASN'T BEEN DELIVERED AND THE DRIVER NOT ANSWERING

Wrong drink sent. Vegan pattie was ICE COLD

this subway is the best one in cov so far always deliver and if something isn't in stock they let you know before hand brilliant!

Did not follow instructions put wrong items and sauce on !!!!

I ordered plant based steak, and got a veggie patty... not happy!

I just ordered a Uber eats and when we reseived it it had no meat in it what so ever it just had salad in it which is ridiculous aint be ordering from here again

Totally wrong drinks delivered why?!

Never included any fillings and ended up with empty sandwich. Should have to option to select no fillings to stop this happening?!

Good was quick but I am unhappy because the bag looked like it had been tampered with and when I opened it my meal was gone but my sons was there luckily. The driver couldn’t wait to get away fast enough and he seemed like he couldn’t be bothered doing the delivery. I think these drivers need to be looked at more carefully before they get hired, very very disappointing.

Food was cold and items missing

Asked for no lettuce and no onions in and the subway had had lots of this, didnt have cheese, tomatoes or peppers in that i asked for either

They didn't follow the dietary needs instructions that we put on the order. We paid over £20 for food we couldn't eat. Very disappointing, staff should read the dietary needs as this could put someone in hospital!!

ordered the food at 12:45 and didnt get delivery till 2:10 appaled by the service.

I NEVER GOT MY ORDER, LOST MY MONEY!!!!

food was delivered wrong, bread from one sandwhich was used for the other and vice versa and some added condiments onto the sandwich were also not included from the order

Olives and jalapeños in my food

i didnt get the food, i write 5 times to your support and noone answer for a week :)

Crisps were soft and gone off unedible

I want a refund I’m not happy with my order I wanted a cherry Bakewell cookie and I got a milk chocolate cookie, and I clearly clicked no jalapeños with my nachos and it came with them so I had to throw them away, so either a refund or a free delivery worth £30

Food was lovely and the driver was polite and friendly however we ordered different drinks to what we received and the original ETA was delayed but good service overall.

1 of my drinks is missing A bottle of Pepsimy bag wasn't sealed I should not have accepted it No wonder the delivery driver ran away so fast Just eat are a joke!

The people working here must be quite special as the can’t seem to read

The driver arrived and phoned me during a meeting, I informed him to leave it on the doorstep and when I went down to collect the food, he had opened the front door, come into my house and left the food in the hallway. I am really upset by this conduct.

The food was on time once organised, but finding a driver took a while. However food arrived warm and carefully packaged.

Subway got my order completely wrong. 2 things missing. I have already made a complaint and am expecting a refund of £18, still not received it, very bad service.

My order wasn't what I specified, missing cheese, and added cucumber (gross), not life changing but disappointing when you choose exactly what you want

Overall it was okay. Gave me the wrong cookie, no sauces.

Majority of the order didn't come and what did come was incorrect and Luke warm... Over £70 order and keep trying to call the store no response.

Awful experience, half of order was missing and what was delivered was Luke warm. Tried to call to complain but number on website and Just Eat is incorrect. Avoid!

I didn't want my sub toasted and they toasted it anyway so the salad was disgusting and warm, also I ordered rainbow and strawberries and cream cookies and instead got given chocolate chunk

Not overly warm despite toasted items.

Food was delivered to another house! Not happy! With Google maps how can it be delivered to the wrong address!

Food was freezing cold and wasn’t enjoyable at all

Driver was friendly, and eventhough its a new development with confusion from security, he ensures the food reach us. FOOD was lovely. Will order again

My food arrived on time however it was cold with the drink leaking. It wasn’t edible I threw it out as this is not proper standard subway should be delivering the food at!!

Food was lovely and delivery was on time. Will order again.

Most of it is lovely but the cheese bites were awful! 5 squashed pieces in a box and no dip. Terrible for £2.49!!

Food was fine and of the usual good standard. Driver though was ignorant and ignored me when I spoke.

Wrong order delivered. Restaurant completely uninterested, and could only advise “well it’s not my fault”. So left with no food (as cannot eat what was delivered) and have to wait now for investigation after sending photo evidence before a refund is considered :(

No cheese on either sub. If there was it was invisible. Very dissatisfied.

Not a lot of salsa on the tortillas.. had to bin the rest as it was too dry on their own

The sub was warm, the cheese bites you could tell had been sat for a while, was edible but they missed the dip that comes with it! Hence the 4 stars…Going to assume that subway had began making the order and had it waiting on the side for a while for the driver to collect. Driver was on time. Did enjoy the food it’s just a shame they missed the dip and hadn’t made the order whilst the driver was on his way to collect. Clearly made it beforehand to get it out the way.

It was ok but I have got food poisoning from the cookies

You mixed the order up, and out the chicken tikka in with the opposite salad choices, so neither of us can eat our meal

We needed to contact the shop to change our order but the phone number doesn’t work. We managed to speak to the woman at the shop, through the delivery drivers phone, but she just said it was too late and we should have called. She couldn’t get that “THE NUMBER DOESN’T WORK!! Very rude, very unhelpful. Won’t be going there again. .

Ham/cheese on Italian.... bit of salad....raa sandwich

Wrong order sent, advised they could remake but I would have to collect. Not very good when I am at work and unable to. Refund requested from Just Eat

Food was freezing cold when it arrived

Went in yesterday to get some lunch, I was the only one there, and the place isn't big. Shop needs to be upgraded kitchen is probley even worse. All 3 members of staff joking and laughing in the kitchen another two people behind me walked off. All I can say is the staff need to learn how to talk to people, the look on the woman was like why am I here making a sandwich and not joining in the kitchen and joining in the gossip. I've been to a lot of subways and this is probley the worst one when it comes to servicing customers.

Amazing! Food was incredible, nothing was missing. Was a bit cold but other than that it tasted amazing

All good except they put sauce and the wrong veggies on one of the subs.

2 out of 3 orders were correct. My daughters wrap was meant to be cheese cucumber and lettuce. Not toated but it came toasted including the salad and with some sort of plant based meat substitute

Food tested bland, salad was at least couple days old, it came cold, have requested a refund.

There is no cookie... or s+v crisps!! But paid for

Loved the message on the cookies

I didnt get what i ordered i asked for cheese on my meat balls and on my sub and i had no cheese

Food that came was a disappointment the quality is awful and the taste of the food tastes like it’s been sat there for ages

I buy footlong sandwich with drink and walkers crisp and i pay 11£ one guy where working there on aftenoon shift is very rude and unprofessional. Another reason give 2 stars because him say like that.. dont seat on chair because cleaning. Omg i been there about 9pm. From now i dont buy anything from there.

Food was cold on arrival Crisps were crumbled Hash browns burnt

Great food well packaged. Only problem was the dip was missing from the hash browns side.

So I order a chicken tikka salad and no chicken!!!!

Wrong bread on the sandwiches. Missing cheese on one of them.

My drink was missing from the order. Can’t log it as missing to get a refund as it was part of a meal and can only list the whole meal as missing

YOU FORGOT TO PUT THE COOKIES IN OUR BAG. WE WERE GUTTED AS WE WERE LOOKING FORWARD TO THEM AFTER 😢😢😢😢😢😢

Correct food. Hot and enjoyable

Arrived on time super fresh delicious

Driver was very nice. Missing crisps and drink from order.

Food was wrong , wrong bread and fillings

Didn't really do anything I asked for. Toasted....no....double cheese....nodouble meat.....barely

Missing items, called the restaurant and they couldn’t care less, the driver even went back for the missing items and they wouldn’t give it to him.

Didn't taste or smell right, two bites and in the bin... Usually very good, this has put me right off

Usual good standards from Subway. Great food, clean shop and the staff are friendly, polite and helpful.

It came without the dips I ordered & paid for!

The cookies were bad and off , they tasted disgusting

Food was delivered somewhere else.. I didn't even get it..