Delivery
Pickup
Outdoor
The best restaurants serving Other cuisines food in Edinburgh, City of Edinburgh and Lothian
561 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
2034 Opinions in 2 websites
This was my first meal out for 15 months and what a disappointment. Firstly the non-alcoholic drinks a swizz. Raspberry Soda, more ice with some flavour. The food is amateur and ridiculously priced. Service was slow and sadly lacking in the realities of COVID. A shame, as I was looking forward to food I had not cooked.
622 Opinions in 2 websites
Good service, unfortunately although item on the till no Nitro Cold Brew available in the shop
293 Opinions in 1 websites
We always visit here when visiting Edinburgh on a couple of nights for our evening meal (as we have a Flaming Grill close to us at home and know the brand). It’s not far from the city and we like a change from the tourist restaurants and bars in the city. We’ve always found everyone to be very friendly and this latest visit was no exception. There is a good range of drinks and the food is served hot and in a timely manner. We will definitely be back again on our next visit to Edinburgh.
277 Opinions in 1 websites
Awful place. Basic food served without flair or care. Staff so obviously didn't want to be there. A trap for poor, unsuspecting tourists (locals would not patronise). ONE TOILET, DISGUSTING. NO LOCK ON THE DOOR, GRIM, DIRTY, HEALTH HAZARD. A horrible experience.
185 Opinions in 1 websites
From entering the cafe the staff appeared to have plenty of time to stand around and chat to each other rather than serve a queue of customers. Upon reaching the till the two female staff members were stood chatting, only one was was actually doing some working as she was preparing hot drinks. After several minutes we had asked politely if we could order food as we were told that they stopped taking food orders after 4.30pm. One member of staff was making drinks whilst the other just talked and said she would be with us in a minute. That staff member then muttered to her colleague and pointed, nodded and laughed at us. The attitude and lack of customer service skills was utterly appalling to say the least. We were then spoken to by another member of the team like crap, no manners or respect was given as we were awaiting glasses to be given to us which we had to ask for 3 times, so that we could get some water. We were also waiting to collect the hot drinks that were ordered. We were expected to move further back down the queue in the opposite direction of the water tank. So very unsure what was expected of us in order to fill the glass with water. After pointing this out she was continually being rude and abrupt and continued to ask us to move in the opposite direction to rejoin the queue of customers awaiting to be served. I had then asked to speak with the manager, the male turned round and he was also rather abrupt and rude and lacked skills in how customers should be spoken too. Not one apology was given by any of the staff in the cafe. The seating area was filled with empty tables uncleared and we had to clear our own table. After a discussion at the table our party of 5 had discussed contacting head office and suddenly the attitude of the staff changed and the manager had made an effort to be nice. Albeit to little too late!! His attitude before was also rude and disrespectful, if he wants customers to be polite and respectful then I suggest this works both ways, our response was a reflection of their attitude and sheer disrespect towards us as customers. Upon leaving and entering the food hall we were heading for Aisle two to access the toilets. A lady had over heard us and the level of service from this lady was high end in comparison to what we had just encountered. We had a discussion with this lady who apologised on behalf of the experience we had encountered and she was absolutely lovely. 10/10. During our visit I may also add that several loud smashing bangs came from behind the counter several times as crockery had been dropped and broken. The staff seemed to be in a rush to finish but had no time for the customers.
143 Opinions in 1 websites
Wish I had read the reviews - I ordered the omelette and it came as a semi circle of tasteless rubbery sponge. It was on dry bread - when I asked for butter I got the tiniest slither of butter and asked for more and it was pretty melted and felt like it had come off someone else's plate tbh. Couldn't fault the coffee though - 10/10 for a decaf flat white. Agree service distant and table wasn't wiped. Won't be rushing back.
141 Opinions in 1 websites
First visit for me to this very busy tearoom although my friend had been before. We stopped in for a quick lunch after visiting nearby Blackness Castle. The food was good although it could have been hotter as could the coffee. I had the beef and onion bridie and my friend had a ham and cheese French toast. Staff are very pleasant.
119 Opinions in 1 websites
Popped in for a latte and roll and sausage. My wife is in a wheelchair and an assistant quickly appeared beside us and offered to help us to a table (it was pretty busy). Quickly served and hot food delivered reasonably quickly and consumed with glee. Recommended