Hawes Inn Vintage Inn, Innkeeper's Lodge South Queensferry in Edinburgh, City of

Excellent comfortable beds. Spotlessly clean. Good car parking. Great location. Lovely staff. Warm & inviting pub/restaurant. I had room 9 which had a view of the Forth rail bridge.

The staff were very welcoming and friendly. The room, restaurant and hotel itself was very quirky which was very nice rather than a carbon copy of mainstream hotels. The only thing was that I had hoped to eat at the restaurant on the evening I arrived but it was all booked out. Maybe if residents got preference or if it was highlighted how popular the restaurant is and booking is necessary.

I didn't even make it to the hotel to give them a proper review, because of their bad customer service on the phone pre-stay. My flight arrives around 10PM tomorrow, so I was hoping to arrive at the hotel around 11PM, however I wasn't a 100% sure that this would be possible because of the time at the airport to pass through customs, and the time to pick up my rental car and drive to the hotel. As the hotel indicates on Booking.com, check-in can only be done until 10PM, but I thought that it would be possible to check in later with a special request. Only yesterday(!) they contacted me to let me know that I had to call them to ask for a later check-in. I called today at 9:30AM (British time), but they didn't accept my request. They told me that they can stay until 11PM, and if I don't arrive before, I will be in front of a closed door: I found this really bad customer service. I asked to wait until 11:30PM maximum, but they refused. So basically, I had to cancel my booking, but I had to pay a cancellation fee. I called them with a request to cancel the fee I had to pay, but they refused again. So refusal after refusal after refusal: really bad customer service! And when you say that it's the first time you had such an experience with a hotel, they tell you that it's a pub and not a hotel, which is not really clear, as they call themselves (on their own website!): "The Hawes Inn Hotel in Edinburgh". So for all future guests: think twice before booking at this hotel. It could be possible that the service during the stay is good, but pre-stay it's not good at all!

Amazing team!!!!! (Tracy/Chelsea and Alisha). They made our dinner perfect with our family. Without the team it would have been an average evening. Their service and customer care was amazing. Thank you sooooooo much!!!!

This is just excellent and so welcoming food excellent atmosphere is good and the food excellent and the staff are brilliant throughout can’t fault anything.

Lovely food especially the roast dinner. Very friendly staff. Reasonable prices. Lovely location. Would recommend!

Trio of meats roast. Amazing. Service was great and the views fantastic! Great food great location. The atmosphere was pleasant

Excellent staff, go above and beyond.

Very disappointed!! Ordered fish and chips and to be honest it was very poor, mostly batter and overcooked fish!! My husbands burger was ok, tho he said it was a bit dry too. Our usual place for lunch was closed so we ended up here. It's a lovely setting and could be so much better, step up guys there's far more better places in south Queensferry....

We loved our stay at this enchanting hostelry. One minor gripe was the lack of Vegetarian- Vegan options. One main meal was disapointing. It was a permanent item on the menu. As vegetarian - vegan eating has a wide following we deserve the same choives with a varied menu that is offered to everyone else. Also dislike both Aubergene and garlic I had to contend with soup and a dessert. On our last night we went to Marks and Spencers and ate in our room.

Lunch only..... Good food but certainly not fast as it's cooked fresh. I don't like dogs in eating areas

I really really enjoyed my pint here

Food amazing, service amazing, surrounding amazing. Not much else to say apart from if you’ve never been you are missing an amazing place.

I have been before but not for a few months. Came today with a friend and it was just as good as my first visit. I had pepperoni pizza it was delicious

Came for the Sunday roast. A trio this time. Amazing all meats cooked how I like them, the beef was medium and fat on the pork crunchy. Great portion size. Wanted dessert but no room.

Lovely decor and food was nice. Service was really poor, staff talking among themselves and not really interested or engaging with tables and customers. With the exception of Summer, she was single handedly trying to keep everything running and was fantastic.

I am not one to write reviews normally but the girls asked if we could do this for them and as many of us as possible. We had the private room for a family celebration and from start to finish it was great. Lovely food, drink and service. I will be back again with my wife as we really enjoyed the food.

A quirky alternative to the hustle and bustle of Edinburgh during the Festival. Recommended.

Great spot for a coldie before reboarding!

Good place to visit staff are friendly great location good prices

Great, quaint place! Clean, comfortable, great breakfast and walking to shops & restaurants convenient. Easy to call cab service.

It was wonderful. Room was clean and spacious with a fantastic view. Bathroom facilities were also good. Long wait for drinks whilst dining but the food was also excellent. Enjoyed talking with the stylish lady in charge. The young man at the bar was also lovely, well mannered and helpful. I would definitely recommend and would return 😊

Always a great experience at the Hawes. Good beer and the bar snacks hit the spot nicely, especially the hog sausage rolls. Great service, wonderful location and relaxing atmosphere...

Fantastic service from start to finish. Food was amazing, fish and chips, steak pie big shout out to Michelle for making our visit that little bit more special. Keep up the amazing work guys

We came for dinner as a family to test the menu as we were planning on booking your private dining for an 80th birthday. We were very disappointed as all bar one had to send aspects of our meal back to the kitchen. 2 portions of chips had to go back as they were cold, the fish was burnt on the outside and undercooked/slimey on the inside and was extremely oily and the lamb kebab was cold also. When the lamb came back, we knew it wasn’t fresh. It was presented in a small bowl and when we questioned if it was fresh we were told it was reheated to 84 degrees as though that made it ok. We came to eat as a family and we were all eating at different times of the visit due to having to send items back. When my mum received her second fish, she wasn’t able to eat it due to being sick from the first meal she had got. When the waitress came to check in with our food I explained the situation about my mum being sick and we were met with attitude. She advised that the fish was fresh and made a face as if she didn’t believe that the food was the cause of the vomiting. We felt when we expressed our dissatisfaction our waitresses attitude changed, she became stand offish and unpleasant. She did apologise for the issues but it didn’t seem sincere in the slightest. She also rolled her eyes on several occasions. When we asked for the bill there’s was no explanation that they had removed the fish and chips and we just felt the overall experience was terrible.

Lovely food and excellent service from Tracy. Thanks for looking after us! Super tasty and the Sunday lunch was particularly great.

Come along today for some dinner with my wife after seeing some great reviews on here. We were not disappointed at all. All the staff were very professional and pleasant. Nothing was to much for them will definitely be back again very soon

Quality Food, great service and fantastic view over Forth. Sunday Roast was great! Tracy very welcoming and attentive.

Was let down by my pal today for lunch so just thought I’ll go alone. Was looked after very well by Diane. She was attentive and friendly. Food was also great. Ham hock pie and mash. AMAZING.

Took our adult grandchildren to lunch to celebrate my 75th birthday. What a disappointment. Although the staff were very pleasant, the service was slower than we have ever experienced anywhere. To top that the food was very poor. Starters : ? a bland Thai fishcake is an oxymoron. My clams and King Prawn only had two tiny shrimps and no Prawns. The chicken liver pate was average. After another very long wait the mains, except for the fish and chips, we're very poor. Again the king prawns with the sea bass were replaced by tiny shrimps. The lamb skewer was tasty but only a few pieces were edible. Some were bloody and others so tough they couldn't be chewed. I don't want to say more. Even the special Easter Bombe was disappointing. A sad way to celebrate a special birthday.

Visited the restaurant after doing our boat tour. Although we didn't have a reservation and the restaurant was busy the staff were great and found us a table. Starters were a bit limited for us so we passed on a starter. Our mains came and they were delicious. The tomato relish that was on my chicken burger was beautiful. Hubby really enjoyed the side of Mac & cheese, our desserts were also really nice. Could have been doing with a lot more custard that's my only complaint about the food. Restaurant was clean and staff were all lovely. It was a bit like a maze finding my way out. Definitely will be back for more food.

Visited on Saturday night. Restaurant was busy but we were seated quickly. Drinks order as soon as we were seated. We ordered our food, starters came out in good time and went down well. Our mains were lovely. I had the bacon chop and it was tender and tasty. Hubby had the steak which was cut like butter and cooked perfectly. No room for pud though.

Once we had ordered our food, we waited nearly 40 minutes. I then had to ask to see if our food was ready, minutes later the waitress arrived and put down my burnt and cold chicken skewer. I informed the waitress, even let her feel the skewer to see it was cold. She sent out the manager who was as helpful as very unhelpful manager. I told her we were leaving and I paid £6.10 for two half lagers.

We've never been before and it was a spur of the moment decision to grab some food whilst in the area. Views are stunning and the pub is situated right under the rail bridge. It's a large building and we were met quickly and guided to a quiet seating area. Friendly service from Tracy, who made us feel very welcome and not rushed. Good choice of food on the menu and standard prices. Food was served quickly, nice and hot and amazing flavours! We thoroughly enjoyed our meal and will definitely be back.

First class food, first class service, first class prices and first class views. Staff were as friendly and welcoming as you will ever get from any restaurant. I genuinely haven’t had food as good as what we had here in a long long time. Hadn’t been in a few years but after my masters visit I don’t know why. I will be back very soon and will take advantage of a nights stay next time around.

Had a wonderful family lunch, good food and Tracy was amazing nothing was too much bother. Great kids meals as well. We will definitely be back .

The food was superb, great friendly service. Lovely pub. Had all 3 courses and couldn’t fault any of it 👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻

Our group ordered fish & chips and the Sunday turkey roast. Both were wonderful! Large portions and very tasty. Our waitress We had Tracy as our waitress. She was very attentive and even took her time to take some pics of our group for us and she was very nice. We enjoyed our first time here with our friends who were locals!

Great staff. Lovely food. Nice location. But really noisy plumbing. When flushing toilet the whole room was engulfed in a weird droning noise when cistern was filling. And it seemed that if someone was showering in a nearby room there was lots of loud noise like an engine running. Plumbing needs a good service.

Very nice, friendly room, my only regret is that having to leave at 7 a.m. for the airport, I was not able to meet anyone to return the keys because the reception door was closed.

Great place. Pudding was exceptional 😍

The team are warm and friendly, the food and service excellent and Room 2 was warm, comfortable and clean. This was not my first visit and on two separate occasions rooms have either not been clean or in need of maintenance. Clearly, it did not stop me returning.

Had a meal, and an overnight stay for my wifes birthday. The staff were attentive and on the ball from the minute we booked in. The room was quirky, well furnished and right under the iconic Forth Rail Bridge and overlooking the small harbour, where the original ferry to north Queensferry left. Meal was first class, and breakfast was fantastic. Wouldn't advise anyone to stay here, incase next time, there's 'no rooms at the Inn' haha.

Came here for Sunday lunch and we were not disappointed, lovely warm and relaxed atmosphere, staff are very polite, kind and helpful. And our meals were hot, well presented and tasty, I had roast beef which was cooked to perfection as was my husband’s chicken forestiere, The desserts were also delicious Looking forward to our next visit

another great meal at Hawes Inn. Great service, good value, good food and drinks. really lovely atmosphere too. no complaints at all!!

Had a great meal tonight with friends tonight. Food was amazing & staff were brilliant as always. However some of the "clientele" leave a lot to be desired. People that expect quality food to be rushed & get abusive towards staff should maybe think of eating elsewhere

Great food and staff ,meal was fantastic and service was excellent staff were extremely friendly and made everyone feel welcome

Lovely Inn located right on the quayside underneath the Forth Railway Bridge. It was very busy when we called in, but a table was found for us even though we didn’t have a reservation. The food was lovely fish & chips for me, halloumi skewers for my friend - both very tasty, but also very filling. My only regret not having left enough room for a pudding ! Staff were very friendly and welcoming.

The food here is just excellent and the service is first class. There is a cosy, olde worlde atmosphere in the restaurant which is very welcoming.

Lovely food and Tracy was very helpful and attentive, giving good advice and describing options in detail.

Food was very good. Tracy looked after us very well and was very attentive. We both had forestiere chicken breast and honey chocolate pot. Good choice.

As a local I’m keen that this traditional inn does well so I continue to give the place a chance. A fantastic job has been done on the interior and menu looks good too. We booked a table for Sunday lunch. Place was busy but not full at 2.30 in the afternoon. Placing our order at the bar whilst stating our table number, the chap at till responded with “we aren’t taking walk ins” We had pre booked our table! Realising he had jumped to conclusions, he took my order…2 roast beef Sunday lunches. They were too busy however to be able to serve this particular option 😳 We opted to leave as it’s just so continually rubbish and with several other local options, we were able to walk in to the ever popular restaurant based at Port Edgar where we were allocated a table, served promptly and provided with a delicious lunch. Just what anyone would expect a restaurant to provide. We have vowed to not return as we have had more rubbish experiences than positive that it’s not worth the hassle nor the embarrassment.

wow, excellent food and drinks. The service was amazing, we didnt book but they fitted us into a very busy restaurant. Perfect :)

This was our second visit this week . On Tuesday had lunch with friends, food and service excellent Today we were back with family for a birthday celebration.Also brought along our furry member of the family so this time sat in the dog friendly area which has a table set with dog bowls water and treats. We had the Sunday lunch , 2 of which were the vegan choice and again food excellent and lovely staff We chose the Hawes Inn today because of the vegan options available and because it is dog friendly. Also unlike nearby restaurants which add a service charge, (and service not always great), Hawes Inn does not .However on both occasions this week we were more than happy to give a well deserved tip.. We have now discovered a favourite place to eat .

Went back here yesterday for an early dinner. The fillet steak was excellent. Service was very professional and friendly. A plus point for me was the music from the speakers could hardly be heard - a great improvement on my last visit in April for lunch.

This restaurant was recommended by our Air BNB host. We were a group of six, including two children. The mackerel spread starter was delicious, as was the ribeye, pork Belly and chicken breast. Highly recommend having a reservation as this is a popular restaurant!

Quick pop in for late afternoon lunch. Seated immediately with no reservation. Seated menu given yo us drinks order taken. Service was quick, efficient and our server very delightful. Two soft drinks, Pepsi Max & a Ginger Beer plus our two mains. £45. Great value we thought, very warm, inviting surroundings. Food just superb, we both cleared our plates. Thanks chef! Seared fillets of sea bass & prawns served on a bed of beautiful potatoes with a tasty sauce was my choice. Husband chose the Chicken and vegetable Penang Curry with creamy coconut sauce, pak choi and jasmine rice. Wonderful! Well reccomended.

I’m sick of hearing of the hospitality industry is struggling. It’s certainly not in South Queensferry. This place is a joke and has got it too good. Went there on Sunday afternoon and sat at a table with a menu and cutlery. Ordered drinks then went back to bar to order food, only to be told we are not serving food in that area (where I’m sat, at a table with a menu). Avoid.

waited for over half hour for our lunch, which was overpriced and very poor in quality , the atmosphere was ok ,but service and attention to not having food ready in time was poor , we would not recomend .

What is it with Vintage Inns and stock management?? The guy who took us to our table told us that "there are so many things not available from the menu that I can't remember them all, but your server will let you know" So, off...

This used to be one of our favourite restaurants to visit when in South Queensferry however, after visiting it today for a spot of lunch we won't be returning. Positives: 1. Interior lovely ,clean and welcoming 2. Private car park 3. Lovely views of the...

We arrived just as the heavens opened, we were dripping wet with a soggy dog. We were even offered a hair-drier to help us dry off. We couldn’t have been made to feel more welcome despite dripping all over the place. The bar, waiting staff...

Many years since we last visited and were very surprised by the recent makeover - very welcoming feel when you walk through the door and nice ambiance. Food selection was very good, excellent quality and reasonable prices. Staff very pleasant and friendly - will definitely...

Had family visiting, we went to Bases Inn for a few drinks to catch up. Very disappointed, we used to live the Bases Inn, but, walked in to bright, bright lights and had to dodge the lights from shining in my eyes all night! Glad...

Food amazing, staff couldn't be nicer. Great atmosphere with gentle music in the background. Staff very attentive. Thank you, we'll be back 10/10

My son and I ate here during a rare moment of Scottish sunshine. This restaurant is immaculately maintained and presented, the food was delicious all consumed whilst dining underneath the global iconic Forth Rail Bridge. Chicken Forestier for my son Pan Fried Sea Bass for...

Wonderful place, with lovely staff, great views, lovely rooms, great breakfast cooked just the way I asked for it, bar was lovely, bar man was lovely and helpful and there is a great beer garden to sit in outside .All very very good indeed thanks...

Lovely historic building with many snug corners in restaurant to enjoy a meal. We were seated at window looking towards railbridge. Good choice on menu, great tasting food. Excellent service.Highly recommended!

Please do not come here if you have allergies! After finding somewhere to bring the dog for lunch, we sat down in a "pub" room that was incredibly dirty and all the tables were covered in dirty plates (I digress). We went to the bar...

We were staying in the hotel for the night and thought we’d ‘eat in’ and I’m very glad we did. Superb food, spotlessly clean, lovely atmosphere and amazing staff. Diana was our waitress and she was amazing, so thoughtful and nothing was too much trouble....

Had a lovely meal with our party of 6. Big thanks to the manager who accommodated us at last minute due to an error in booking wrong date. A true lifesaver 😊 highly recommend this establishment

Have been here lots of times came today for a meeting in there private room. This was a great meeting space for the 10 of us and had everything we needed including tea and coffee in the room. Recommend for a small meeting space

It was easy to get a table for our party of 7 at short notice and the staff were very welcoming and helped 2 members of our party with the gluten free menue

Always a great place, nice and friendly, nice atmosphere, friendly staff. We have been there a few times and it's always a good experience. Strongly recommended the signature burger, i can't resist.....delicious...

Just brunch before heading north on holiday, a beautiful full cooked breakfast all pipping hot, perfectly cooked and tasty, highly recommended

Lovely location is South Queensferry, with on-site parking. Food was very good. The Sunday lunch on our table was voted the best. Service was a bit slow, but the restaurant was very busy.

Decided to treat my self to meal out the girls that serves me where lovely and very patient with me as I couldn't make up my mind what I wanted the meal was lovely they gave me lovely window seat so I could people watch...

Fantastic food and great atmosphere Service was really quick and waitress pleasant and attentive , would highly recommend a visit

Rambling and comfortable restaurant with parking which is very handy for South Queensferry. The menu was varied and the food was very good. The service was a little slow and they may have been understaffed. Reasonably priced. It’s a place I’d go back to.

Excellent view over the bridges ! The Pie of the Day was extremely tasty. Service by Tracy was excellent - we were not rushed. Compliments to Kat (the chef)

We arrived this evening for something to eat, at around 7pm. We quickly worked out that we had to place our food & drink order ourselves, using a smartphone, so we did that but whilst doing so gasped at the prices. So having ordered, we...

Great service from Tracy, very efficient service and great tolerance of our indecisive and chaotic party! Service has been consistent on multiple occasions.

Another great time at the Haws Inn, meal was superb, quick service staff very pleasant and very attentive. Tracy was an excellent server and saw to all our needs. Will be back soon.

First ever visit. Wouldn't rush back. The place looks lovely. Ideal location. Nice views. Lunch though was extremely disappointing. We ordered fish finger sandwiches with fries with skins. What we got was frozen chips & the driest, blandest fish goujon which consisted mostly of batter...

We visit Hawes in occasionally but this was the first time we had been in a couple of years. The food - as usual - was excellent. But the service left something to be desired. Our server appeared to be relatively new and quite unfamiliar...

First class welcome and service from Tracy, excellent choice on menus and we made the right choices, cooked to perfection by chef Kris , would Highly recommend to all my friends, looking forward to a return visit, thanks team xxx

We had a cousin meet-up of eight adults. It was a relaxed reunion in a comfortable environment overlooking the Forth Railway Bridge. Seating and table were very comfortable and staff could not have been nicer or more attentive. We did not feel rushed at all....

Ordered fish and chips for 2 weated about 20/30 minutes we were the only people in the restaurant it came was over cooked more batter than fish was not good value at £34 for 2 Would not recommend to enywon was terrible

Great place for a catch up with friends for dinner. Special mention to the chef Katrina for handling our dietary requirements with no problems. Also Alan who was on that night with her too. You’re made to feel like a priority by the staff. Great...

Another visit to the Hawes Inn, and it just keeps getting better! The staff were brilliant and the food was 1st class. Tried the Sea Bass this time, which I would recommend, was cooked to perfection. Fish and chips were also amazing! Finished off with...

Food delicious, nice decor and atmosphere, great friendly service too. I’ll be back definitel. An all round pleasant experience

Feel the staff did not expect the amount of customers today, it took 40 to 45 minutes for 2 starters, then once finished them we where told the stone bake oven wasn’t working so couldn’t get our pizzas so had to go for something else,...

Excellent. Good food and staff, lovely atmosphere. Feels fresh and warm in the summer. Nice spot. Iconic view.

Had excellent service from Cameron, who really 'pushed the boat out' to help us with our excellent meal prepared by John and Kris! Ayesha was also really helpful and professional yesterday evening. The restaurant and bar have a lovely ambience and my partner and I...

Really good roast on a Sunday. It was a family birthday. Having previously signed up, we had a voucher for a free bottle of prosecco. We went for starters and mains. The mushroom starter was slightly cool, but the calamari and soup were great. Three...

We thoroughly enjoyed eating in the restaurant. Most of us had the roast beef and Yorkshire pudding. Being Americans (not British), I can't say how it compares to other UK restaurants, but we all found it quite good. Our server was Iain, and he was...

Excellent service, Tracy was a top server… love her hair 👌 she even picks bugs out your wife’s hair 🤣 food was delicious. Definitely worth a visit. Thanks again! We will be back 👍

Had dinner in the restaurant, Tracy was a great host, friendly service and recommended a lovely meal.

We had a fantastic Sunday lunch here. I had the trio of meats which was amazing. Would definitely come back and would definitely recommend.

Enjoyed a lovely two course meal here - the soup of the day was spiced cauliflower with sour dough bread and it was delicious. The other starter was creamy garlic mushrooms and that too was very tasty. Both of us chose fish and chips, served...