Slug & Lettuce in Edinburgh, City of

Great lunch deal! Only £8 for a sandwich and drink. Service was great, cocktails were delicious, Lora was lovely and made sure we had a great time!

Absolutely amazing!!!!!!!!! cocktails 10/10 woild Definitely recommend the pornstar martini would definitely go again ❤️

In for dinner the other, amazing venue lovely lovely staff thank you Niamh k!! Pornstar martinis were had around the tree was great for my daughters birthday

Amazing cocktails, every team member was extremely friendly, helpful, all in all had a blast! Best place on George St!!

Fab food and the best night at Flamingo bingo , the staff wer great fun + made sure everyone had the best time especially Emma S , Kirsty + Niamh

Been to slug and lettuce before and had no issues. However, have to say I’m shocked at the service I received last night. First off we got there around 20:40 ordered drinks at 20:50. About twenty minutes later still no drinks a worker comes round saying the apps down and to order at the bar. We all went up still not got the drinks we ordered off the app and had to wait half an hour more for these. When I complained didn’t get an apology they gave us 3/4 drinks we ordered, my friend still missing a drink, had to go back up again and ask. When I went up the 2nd time they told me it’s not on their system so it wasn’t ordered. When I came back to the table on the app it said it had gone through so I had to go up for the 3rd time baring in mind at this point we had been here about an hour and still not had a drink. Spoke to the same girl again for the third time and said if you don’t have an email confirmation it’s not gone through. Basically explained look over been here an hour had to deal with all this I’m not impressed but thanks for the help. Go back to the table again and guess what! got an email confirmation for the drink we Apprently “haven’t ordered”. Spoke to the manager this time who told me to calm down when I raised my voice asking for the drink I have clearly ordered. Finally after about an hour and 20 minutes got all the drinks. Never got an apology and didn’t seem to emphasise with customers at all. A friend of mine who went the week previously said the same thing happened to him had to wait over and hour for drinks and staff didn’t even apologise or offer help. In conclusion I wouldn’t recommend on a night out unless you’re willing to wait around an hour to receive a “raving disaster”.

Ordered drinks off app before we were told app was off, didn’t receive drinks for a good forty minutes, or other friend didn’t bother ordering because of the shocking service. Got some of the drinks after being up at the bar three times, staff accused me of lying about ordering a drink so had to prove it to them with my bank app and emails, i shouldn’t have had to do this as a customer and my friend had the right to have a go at them as it was terrible service, the drinks weren’t all that great and the night was terrible. Thank you slug and lettuce and I will not be returning here.

trendy restaurant/bar. seemed like the fun scene to hang out for locals. they seemed to be out of alot of stuff, including things for drinks. but the drinks were good and it was nice place to listen to good music

Terrible place. Music soo was deafening and had more staff on than customers. Fair enough if they were doing work but they were standing about flirting with each other rather than doing work and believe me alot of work could have been getting done!Bar was covered in sticky mess with menus all over bar you couldn't actually see the bar top. Fridges were almost empty and tables were sticky never mind the walk over to the table where I was lucky to still have my shoes on my feet rather than left behind on the sticky floor.Will never be back until gets itself sorted out!

Visited slug & Lettuce whilst having a day away for Easter - the team are all really friendly and attentive and I enjoyed my visit - cocktails were great and the place looks amazing!

We had a lovely lunch meet-up , The service from Gavin was impeccable ,friendly ,chatty ,made us feel so welcome and comfortable, Our meal was delicious and hot ,The cocktails are brilliant and very moreish. Will definitely br booking again soon .Highly recommend for a lunch session .

I had booked tonight for my 50th birthday meal. Once arriving we were shown to a high table which was not suitable as I was there with elderly parents. We were then given a table in the bar, and told to order our meal at the bar.The music was very loud but we decided to stay and I joined the queue to order.Fifteen minutes later I was still in the queue. With people pushing past me extremely drunk, kissing and shouting. The bar staff were more interested in serving these students their cheap cocktails. No one was monitoring the situation and I am positive that under covid rules you were meant to wear masks at a bar, which not one person did.When I did get served I was accused of not paying my last food bill. I explained we had not eaten but this was repeatedly questioned.We ended up walking out which has totally ruined my birthday.Stay well clear unless you want an unprofessional visit.Definitely more interested in students money than protecting others from covid.And very unprofessional accusing a customer of not paying for last meals. How many meals does each customer normally eat?

We went here on our hen party for a cocktail masterclass. Elliott was absolutely sensational, he made our visit the best we could of imagined and reached all our needs!! We can’t thank him enough for making our cocktail experience so amazing. Thank you Elliott and all at slug & lettuce Edinburgh!

Lovely afternoon tea. The wife was very happy. Good sunday spot for some cocktails and a cold pint as well

Cam behind the bar was a godsend ! Knew how to please a man with cocktails ;) will definitely be coming back here again

Really disappointed to be honest, whilst it’s a lovely setting and a beautiful bar the service is absolutely shocking. We were sat at table 6, but confusingly this looked like 9 so one couple who ordered through the app put the wrong number, we told 4 staff members this error and we’re assured it would be fine. Their starters came out no problem but that’s where it ended, me and my partner ordered and my drinks and starters then mains all arrived before they had a drink or mains, a bit awkward us sitting eating. They waited 50 minutes for 2 juices and 2 mains, it made no sense, my meal was average at best (halloumi and chips) and missing the ‘peas’ lol silly as that sounds it does state it comes with peas and didn’t, chips were soggy and cold. Crap tbh. But the only saving grace is the cocktails are lovely however you will wait an hour for them lol. Now you are timed on your booking so with ten minutes to go we had to probe the staff to give us the drinks we paid for via the app before we were chucked off the table, this happened but you feel rushed it’s poorly managed to be honest. The icing on the cake is hygiene in the female toilets though, ants on the floor, loose loo roll so chances of it being on the ground, horrendous. The toilets are tight too so people who want to remain covid safe aren’t so you feel bad squeezing past to use a hand dryer. Overall nice drinks but slow poor service and food was bad, wouldn’t say no to going back but would not be eating.

The best experience ever! Staff were so attentive all night and constantly checking in and recommending drinks! Devishly handsome general manager Jamie as well😜

Excellent staff service lovely cocktails and a great atmosphere Served by a lovely girl Emma beautiful long ginger hair. Very smiley and sweet young lady. Will be back again

Great friendly staff. Damien the chef ensured the food was exactly how we wanted it. Food tasted amazing. Had a fab night out if ever in Edinburgh you should try this place out. Love the cocktails especially the 2 for 1 offer

Went for drinks with the girls last Friday and literally had the best place in Edinburgh for cheap good drinks in new town, I will be back very soon for another “I carried a water melon” !!!!

I visited the slug and lettuce on George st today for a boozy brunch and had a great time! The bar staff were brilliant. Drinks were fast and tasted even better than we imagined. The floor staff were also extremely friendly and helpful with service. Also answered our queries without hesitation. Quick mention to the guys working Cameron, Emma, Emma, Katy, Deni and Ewan! Will definitely be returning!

Was served by a short red head who was lovely and helped us with what to order and chose a cocktail which best suited our tastes. The venue is unreal and located in the centre of Edinburgh city. Will definitely be back lots more!! Can’t recommend enough. Plus a brand new photo booth has been installed and is such a perfect extra addition to the place.And dog friendly!!!!

Had an amazing 21st birthday here with me and my friends!The service was the best I've ever seen!The staff was charismatic and super sweet. The food and drinks was chef's kiss.My favourite songs played by the DJI had the time of my lifeThank you so much for the amazing experience BEST BIRTHDAY EVER!

Had a brilliant time here. The staff were amazing. The food was awesome and the drinks were flowing. Would definitely come back. The place had a wicked vibe. Could of stayed there all night.

Had such an amazing time at slug & lettuce George st at the weekend! The wonderful waitress Amanda took care of our boozy brunch and made sure we got our drinks + super friendly! Definitely coming back!

A great place to chill, either alone or with company. Been here many times on busy nice and nice chill week days. The staff are very attentive and friendly. The cocktails are amazing. Katie is one of the up beat staff always happy and perky. Deni is also very friendly and always asks if everything is OK. So if you want I a place to call your place I suggest you come here. Thanks guys for amazing night's and days.

Was here with friends for a few drinks last week. The 50% off cocktail offer is amazing and there are so many to choose from. The team behind the bar are great at recommending drinks. Special mention to Ewan - he was ace. Will be back soon.

Lovely service, drinks and food services fast. All staff were kind and helpful and table was clean, good area

Best drinks in Edinburgh so so so good visits with friends and was served with speed and friendly faces

Great place, lovely decor, friendly staff. Stopped here for lunch even though we had an area booked in the evening. Attentive staff, food great, cocktails amazing

Came here for a boozy brunch and it exceeded our expectations! Our servers, siobhan and Gabi, were so lovely. They made our day so special and made sure that our drinks were never empty. We can’t wait to come back again soon.

Came here for pre drinks before a night out, Niamh and joice were really friendly about giving us a complimentary bottle of Prosecco for one of my pals bday. Would recommend for students due to the prices of drinks and atmosphere.

Despite being very busy the customer service to my table of friends was efficient and friendly. There are some great deals on drinks and the food was very good considering the venue isn't a restaurant. Furthermore the venue has a great atmosphere making the overall experience more enjoyable. Would recommend!

Elliot was a great bartender. Was able to answer any questions we asked. Fast table service Hot food

Went with the pals on a night out, the drinks were amazing and the DJ was savage, found the bar staff so sound Angus looked after us the whole night and despite being busy always remembered my order. Definitely coming back

Visited on Friday night. Food a great price for the portion sizes and tastes great! Half price cocktails on all the time is amazing! Staff extremely friendly and helpful and go out of their way to make sure you have a great time. Great atmosphere and vibe all around especially when the DJ is on!Will definitely be backX

Bartender with blonde hair I think her name was Nicole, she was great! this bar is amazing and I highly reccomend this lovely little bar in George Street.

Had an amazing mother's day and boozy brunch here. It was really busy, but even with that we felt very well taken care of. Thank you to our lovely waitress Begs.

Amazing service staff are friendly and welcoming cocktails are good and affordable very happy will be back

Our waitress was so accommodating and served us straight away, amazing service! Will be back as per usual💖

we had drinks here before heading on our main night out and it did not disappoint. we had a great time

Had a boozy brunch at slug and lettuce, there were a few hiccups but our waitress shivon was incredible and sorted everything for us, because of this it turned our experience around! Would recommend and will be back 😊

Angus was so much help and amazing at serving! Will definitely be back!!! Thank you so much!!!!!!!!!

Amazing service, waitress was so welcoming and friendly, atmosphere is amazing, I will be back!!!!!!

Class service, good drinks and happy people serving drinks enjoyed every single second and minute the best

Came for date night before the cinema and we were served by gabby. She was brilliant and we were never waiting for her for long definitely helped to make it a great night. And we were a little pressed for time with our last round of drinks and she made sure we got them with time to enjoy them. Can’t thank her enough!

GABBY! Oh my word this lady saved our night! Impromptu girls night and she Really made our night. Honestly deserves a raise. The food was amazing as always and so were the drinks will be definitely making slug and lettuce a regular for girls night. Gabby, if you’re reading this. THANK YOU!!!!

Great atmosphere even when very busy. Bars work splendid considering the amount of people always ordering. Extra cheers to Angus, I hate sitting at the bar but he made it worth it for us!

My visit to Slug & Lettuce restaurant on George Street was to celebrate my 78th Birthday with my wife. The staff were welcoming and polite, the food and service was excellent. BUT....We could not converse due to the noise from the young kids trying to shout over the booming music while drinking their cheap cocktails,This place is more of a cocktail bar than a restaurant.Great if you're under 30years.

Came here on a girls boozy brunch from Ireland, food was amazing and cocktails were amazing. The cheeky tiki is delicious. Staff are so friendly and big shout out to Callum. Thank you sooooo much

Came here last Friday for some drinks, service was great and cocktails were very affordable with the half price offer! Great atmosphere with the DJ. Will definitely be back!😍😍

I went for drinks with my friends, waitress Louise was lovely and adapting to our service needs. She was a lovely server to have for my birthday, would 100% go back if she is there.

Loved the music and everything is so well-priced. Was given great drinks recommendations by server Louise who was a delight.

Amazing night at Slug with the girls. Fab cocktails and drinks. Angus gave us excellent service!!!!!!!

Fabulous place, fairly enjoyed it, would recommend for a night out with friends and family, good drinks

Good time, good drinks and good music, had an amazing time and will definitely be back very soon. 10/10

To say I had a great night was an understate, what a fab night. Great birthday treat. The team was amazing. Looked after us all. Nothing was too much. Katey and Deni looked after us all. Jamie the manager came over with a cheeky Prosecco to make it even more special.Hats off to you all xxx

Would recommend, staff were friendly and personable. Cocktails were fantastic value and tasted great.

Had a ball when I went to slug and lettuce in edinburgh, the manager Gavin was so lovely and even offered us free drinks when we had an incident. Could’nt reccomend this place anymore such friendly staff and environment.

Here’s what happened…- excruciating slow service - obviously store-bought food - 20min fire alarm during which we banned for leaving (firemen had to come turn it off) it was set off by the staff- ordered drinks multiple times (only served one after an hour)- issues with settling bill (10 bar staff trying to figure it out, ended up being over charged) - sat in dark corner, being forgotten about - there was a hole in the roof - felt like weatherspoons

Really enjoyed my day here - booked a booth and surprisingly got the birdcage, was celebrating our anniversary so made it extra special. My partner got the pina colada and loved the pineapple cup! Looking forward to coming back here! Thank you to the team for making our day so special !

Had a amazing time, that Angus guy is is the best thing since sliced bread the whole staff were extremely accommodating and the drinks were great

We had to pay £20 deposit n advance to book our table, we were never told that to redeem this £20 back you HAD to order at the bar. We were encouraged to order drinks over the app because of COVID obviously. Noone mentioned that we would lose our money this way. We ordered through the app and it took 1 hour for the drinks to be brought!!! we have to ask 3 members of staff what happened to the drinks before they were finally brought. When i emailed after to ask what to do about getting the £20 deposit back they have ignored any email i have sent.Terrible customer service what is going on here??

Visited for a few drinks, seated quickly and advised order on the app or at the bar. We chose the app as it’s definitely the preferred and safer way of doing things, however after a 25 minute wait for 1 cocktail and 1 pint it became obvious the people ordering at the bar were being served first and much faster.Definitely order at the bar if you can or are in a rush.

best people ever quality service wouldn’t go anywhere else,fire along see for yourself angus probably the best out them all..fact!

Very good drinks and service and big mention to the bar tender Angus who was very polite and good to chat yoo

We were in Edinburgh for the weekend for our friends birthday so we booked Slug & Lettuce for a bottomless brunch. When we arrived for our booking Sat 5th Feb 12.30, we were told there was a limited menu because of a problem with the gas which is fine but we could have been contacted earlier in the day to say there was a limited menu. We were shown to our table and given the menu. After 15 mins we were still waiting for someone to come and take our order to be told order off the app. Everything on the limited menu seemed to be unavailable we managed to get a couple plates of nachos and a macaroni. We ordered some drinks at the same time. We waited around 45 mins for our drinks and another 30mins for our food. When the food arrived it was barely edible! We ordered another round of drinks and put the plates of food to the side. 30 mins later we got our drinks! We were waiting to see someone to complain about the food but got fed up and walked out. In our time there there was a table of 9 behind us that walked out and a table of 4. The place was an absolute shambles and we were so disappointed. We won’t be back to a Slug & Lettuce and we definitely wouldn’t recommend anyone goes there.

I wouldn't go back to Slug and Lettuce after a bad experience 5 Feb.I had organised a day for my bridesmaids to meet each other and some of them had travelled far to be there. I booked well in advance and had pre booked a cocktail tree which I had requested to be there for our arrival at 1pm.From the moment we arrived the experience was awful. The kitchen had issues and a limited menu was being provided. However the limited menu had many things scored out leaving us with very little choice for lunch. If someone had phoned me in the morning to tell me this then we could have made other arrangements. When we arrived the cocktail tree wasn't there and no one took a drink order from us. It took over an hour and us chasing many times for us to receive the cocktail tree. I had to go up to bar to order some prosecco while we waited as no one bothered to ask us if we needed anything.When I went up to order prosecco almost every glass we were given was dirty with lipstick on them. This is totally unacceptable especially with covid.I luckily was able to find a table elsewhere at 3pm, we were due to stay at Slug and Lettuce until 6pm but after our experience of being left unattended and waiting over an hour for drinks I had pre ordered in advance left us with no choice but to go elsewhere. The other place was night and day in comparison of service they went above and beyond to accommodate us.I won't be coming back to Slug and Lettuce after yesterday, the experience could have ruined our special day and the only way it was saved was down to the other venue.

My family and I had a wonderful experience when we last visited. The staff were delightful and extremely accommodating and the atmosphere management was handled exceedingly well. My wife and kids thoroughly enjoyed all the cocktails my favourite Is the Ab Fab which was accompanied by a delicious candy cane necklace. Despite my doctors telling me to stay away from sweets the Ab Fab always seems to draw me in. And it wasn't the only Candy behind the bar either. That Ewan fella is a much needed breath of fresh air. And hats off to Jamie, and Katy for their stunning rendition of ABCDEFU, I used to despise that song but now I genuinely feel like I can stomach it. Without a doubt we will b returning.

honest reviewMy friend and I went out to this s&l on the weekend for some drinks and food. Getting seated wasn’t a problem and the staff that we spoke to and interacted with were friendly and you could see they were very busy and trying their best. Although.. ordering was a nightmare, it was only 6:30pm and they had little to nothing available on the food menu, you couldn’t even get regular fries.. our food came out super quickly like not even 10 minutes after ordering which wasn’t a bad as the food was honestly fine but the problem was the drinks oh my.. firstly they were really expensive there wasn’t a cocktail or very anything less than £8 also the shots tasted really weak, the cost we expected just because it is Edi, but the problem was they weren’t good it felt very average for what your paying for.The worse thing was probably the waiting time it took my drinks 45 minutes to arrive and by then we were so fed up and definitely did not want to order anything else just because of how long it took for drinks to arrive we ended up just going to Wetherspoons of all places.So I wouldn’t recommend this place as I felt it was very overpriced for pretty bad service.

Me and my partner visited the restaurant last night with a group of our friends for a birthday meal/drinks. We first ordered the martini tree through the app provided at the table and after 50 minutes I approached the bar to ask where our drinks were. I was told they were just being made and the woman came across as very unsympathetic. My partner asked a woman about our drinks and she said she would go and see what's happened but we didn't hear from her again. When a male member of staff brought drinks over for my friends i asked when our drink was coming the guy abruptly said it was obviously busy and walked away. I can understand that it was a busy night and as someone who also works in hospitality I can appreciate being behind but waiting 50 minutes before raising a complaint then waiting further before mentioning it again and getting nowhere we finally managed to get the attention of another member of staff who immediately apologised and went to make the drinks for us herself. We waited a total of an hour and 20 minutes for our first drink to even arrive after also having our starter and main meals. No manager came to speak to us and apologise about the wait and no member of staff apart from one seemed to care at all. All in all a very disappointing start to a night out.

Great place, atmosphere is the best on George Street. Pre-ordered a cocktail tree - highly recommend the trees of you are celebrating - comes with a sparkler.

Good points: the food arrived promptly, tasted ok and was really hot. Drinks are reasonably priced. If you like a buzzing atmosphere, it was definitely buzzing later in the evening. The staff are friendly and try their best.Not so good points: getting brought filthy glasses (twice) during covid isn’t great. Like all S & L branches, the staff seem to lack even the most basic training, so don’t expect them to clear things, as they bring new stuff over, ask if you need anything, or notice when you are trying to get their attention. The toilets were pretty bad. I had to leave two cubicles before finding one that I dared go into. It’s clear that the loos are not checked regularly. In sum it’s ok. There’s always a feeling in the Slug and Lettuce that it could go really pear-shaped, but that’s the chance that you take.

Had such a great time at the slug and lettuce in Edinburgh. Rorie and Gavin were super friendly and made our experience so great. ☺️

As trainee teachers we are not flush nor fussy! BUT the food was prompt, delicious and perfect for sharing. The Porn Star Martinis were trrroooolllyyy scrumptious! And the Prosecco is lovely too! Drinks were prompt and music was popping (if you like the naughties pop tunes) - would recommend for value and atmosphere and service!

I ordered a sex on the beach and a passion fruit daiquiri. The sex on the beach arrived warm and was undrinkable, the daiquiri was far to strong and tasted like pure alcohol that was also undrinkable. The customer service was shocking we mentioned about the drinks being warm and to strong and they done nothing about it.

Came here specifically for the pina coladas as they’ve always been the best in Edinburgh. Totally changed the ingredients (I’m told because of covid?) and now like watery coconut juice. See photos of before and after. Yuk

Un amigo tenía muchas ganas de visitar, así que lo hicimos. Ojalá no lo hubiéramos hecho. Cuando llegamos (sí, reservamos) no fue la más amable de las bienvenidas. No nos dijeron que cerraran temprano. En la reserva de la aplicación. Al final nada de pescado y patatas fritas. No estoy enamorado del personal ni de la comida. No volvería. Al personal le vendría bien la formación.

Lovely choice of drinks and great presentation when they arrived. Lovely tastes and great prices for the beginning of the week with 50% off cocktails!!

Reservamos un espacio debido a la situación actual, nos advirtieron que el servicio podría ser lento, tuvimos que esperar para cobrar nuestra tarifa de reserva previa y nos dejaron a un lado por un tiempo para las personas que ingresaban, algunos se rendirían en esto. . . algunas bebidas tomaron 15 minutos y ciertamente no los mejores cócteles, eso puede ser porque habíamos estado en algunos lugares realmente espectaculares. . . Dicho esto, dejamos nuestra mesa temprano y fuimos a un bar tradicional que algunos pueden pensar que es un antro y me encantó más. . . bueno para grupos, supongo. . . caballos de carreras . . El personal de espera fue impecable

Highly recommend. Excellent food and drinks and awesome value for money. Much better than the hard rock cafe

Tuve problemas con la aplicación después de que tuve problemas para aceptar mi tarjeta tres veces, no estoy seguro de si fue la conexión a Internet ya que mi tarjeta está perfectamente bien. Finalmente aceptó. Grandes ofertas de bebidas por el 50% de descuento en cócteles no se pueden quejar. El encantador restaurante siempre lo recomendaría para bebidas.

Reservamos para ir aquí el domingo por la noche del fin de semana festivo. Reservado con anticipación debido a espacios limitados debido a COVID. No tenían nuestra reserva de reserva en su lista, ¡tuvieron que probarlo a través del correo electrónico que me enviaron! Antes de eso, esperamos 20 minutos afuera antes de que pudiéramos llegar a la recepción para confirmar nuestra reserva. Parecía que no había suficiente personal en el edificio para administrar el lugar por la noche, especialmente para una noche festiva. Luego pedimos nuestras bebidas a través de la aplicación y esperamos 40 minutos para que llegaran. Luego pedimos otro mientras esperábamos para no tener que esperar tanto tiempo de nuevo. La camarera se disculpó y dijo que es solo porque tenían 2 empleados del bar durante toda la noche. El restaurante es un lugar muy grande y debido a COVID sé que todo es limitado, ¡pero realmente le vendría bien un par de empleados más! Luego hicimos que la camarera viniera a decirnos a las 10 y media que estaban tomando los últimos pedidos antes debido al personal limitado y los grandes volúmenes de pedidos de bebidas. ¡Fue un servicio realmente pobre de principio a fin! ¡No volvería aquí de nuevo! ! ! !

Planeamos ir a almorzar a The Slug and Lettuce, nos paramos junto a la puerta y tres miembros del personal nos ignoraron por completo, uno incluso miró a su alrededor, nos vio y continuó su conversación. Mi esposo dijo cortésmente 'disculpe', una chica se acercó a regañadientes, pedimos una mesa para dos y una vez más regresó con sus amigos y continuó su conversación, ¡en ese momento nos alejamos! ¡Qué mala educación, quizás la administración debería hablar con su personal sobre el servicio al cliente!

Great cocktails especially for 50% off. Can highly recommend Pornstar Martini and Raving Rainbow Vibes.

Coming out of lockdown, my mum was anxious about being out. Staff were very helpful. Contact number taken on arrival for trace and protect. Food was lovely. Drinks were beautiful. Highly recommend.

We decided to come here for some lunch and drinks. The app was easy to use, i downloaded this before arrival. Service was quick & friendly. Some staff wore masks, no issues as I know retail staff are expemt and their distance was maintained. Staff wpuld ask you to take your own drinks off of the tray, again no issues. The menu is obv reduced, but still plenty to choose. People need to appreciate were still in the middle of a pandemic and businesses are trying to do their best & keep their jobs. Plenty hand sanitiser & one way routes. My only issue was the cremated lasange that was served to me, it was shrunk, burnt to a crisp, solid when putting a fork near it. It should never of been served. I asked for a new one that was honoured without issue and what a difference. This made lunch awkward as my hubby had almost finished his by the time I got mine. However food tasted fab and issue fixed without any drama and would happily come back

Just visited on Bank Holiday Monday for drinks, slightly disappointed with the selection of cocktails to choose from, it was mainly your typical classic ones, some of our favourites were nowhere to be seen! Service was easy, download app and order, staff don't wear fave coverings/masks which i thought they were ment to but other than that rules adhered too.

Had booked a table for myself and partner we arrived and were told we had to book our meal through the app which was fine. My partner tried twice to order our meal and it wouldn’t work, I then tried and it worked using my bank card. 5 minutes later we get a notification that all 3 payments were successful... we sorted this issue with staff who said they would refund the 2 payments and would take up to 2 days to process. Our drinks took around 20 minutes to arrive which is ridiculous as it was quiet and you are only getting a 2 hour slot. Then we ask the waitress if we could have another 2 drinks she said yes and then disappears for a while we had to call someone over to remove our empty plates that had been sitting for a good while food was rotten as well. 25 minutes pass and our drinks still haven’t arrived and staff are just aimlessly floating around my partner then goes to the bar and asks where our drinks are to be told that the order hadn't been put through by the member of staff. We got our things and left and went somewhere else. Service was absolutely terrible and the atmosphere was so dull.

Slug and lettuce has reopened with great consideration to ensure covid safety. Same usual good service and overall a nice safe feeling environment. But there is one glaring issue: none of the staff are wearing masks or visors? There is screens on entry and table service only... but no staff wearing masks? Seems... confusing.

On behalf of my friends Leah and Brooke, we thank Tim for his amazing service! Made sure we had a fab time during the Rona and also rushed to get my Bank Card back to me after I lost it! Will definitely be back again ... Tim you are a LEGEND!

Decidí ir a S&L para mi cumpleaños con algunos amigos. Primero cero servicio tan pronto como entramos. Esperé 10 minutos solo para sentarme en una mesa que ya reservé. Teniendo en cuenta que estaban callados, la mesa aún no había sido limpiada. Finalmente nos sentamos y pedimos cócteles hasta que todos los demás llegaron (solo 2 cócteles), estos tardaron 20 minutos en llegar. En este punto llegó otro amigo y ordenó un cóctel, este es el que tardó una hora en llegar. Su excusa fue que se olvidaron de ponerlo en las órdenes. Cuando solicitamos ordenar el coctel, dijeron que no porque es política de la compañía pedirlo con 24 horas de anticipación. Bueno, ¿por qué ponerlo en tu menú entonces? ? En segundo lugar, recibí cero información sobre esto, o de lo contrario lo habría reservado. Fue la única razón por la que decidí ir aquí. La actitud de servicio también fue asquerosa, muy engreída y fue como "es la política de la empresa. Imagine cuánto tiempo tomaría teniendo en cuenta cuánto tiempo tardan sus cócteles normales. "Respondí" 40 minutos? "Ella solo sonrió y dijo" exactamente ".Así que aquí viene nuestra comida, mi lasaña estaba literalmente calentada, seca pila de basura. Definitivamente no vale la pena servir hasta a un perro.Toda la experiencia fue una desgracia. Nunca volveré de nuevo. Pérdida de dinero si me preguntas. Piense que su personal necesita estar capacitado en el servicio al cliente y no ignorarlo cuando habían estado esperando una hora para pedir comida.

Bueno, bar muy ocupado, mucha gente encantadora vestida para una buena noche, mientras estaba sentado tomando un buen trago, hubo una conmoción muy fuerte, fui testigo de "Seguridad inconformista" empujando al joven hacia atrás con mucha fuerza (eran las 5 pm ish) lo empujaron hacia atrás por las puertas escaleras abajo y hacia la calle (no conozco a esta persona) luego hubo un altercado con el chico joven y su novia afuera.¿Puedo preguntar qué garantiza este tipo de comportamiento? No diría nada, la seguridad está ahí por una razón, todos lo sabemos.¡Esta persona individual de "seguridad" es un matón en mi libro! ! disfrazado de seguridad.Para ser claros, soy una mujer de unos 50 años, cuando me iba me fui a "seguro" y le dije "oh, ¿eras la persona que sacó a ese muchacho de aquí"? él dijo que sí, yo dije que era un comportamiento repugnante, él dijo que bien me llamó un @@@ e H @@@, oh diddums, dije que nada justificaba ese comportamiento, su respuesta fue "tú también quieres ir" ? Me iba de todos modos! ! ! ! harto de "seguridad" lo siento matones! ! ! ! afuera algunas chicas dijeron "bien hecho". . . . . . . . . . . . . . . . . . . . . . . . ¡Lo dejaré contigo!

Had booked for 2 hour girly lunch which was nice but just a few things that I couldn't give more stars.The booking system was brilliant and when I phoned to add another 2 the advisor could not have been anymore helpful as could only get us on the high chairs but to be honest they were perfect. The deals in here are fab..5 starters for £19 then average price for mains. Everybody enjoyed their meals. All piping hot and quick.I would say the cocktails we did get were good but you could see that the bar was struggling which resulted in a long wait to get our cocktails with main meal. When we were choosing the cocktails they were not served as advertised and also had not ordered the liqueur for some that we were looking to have. When you are getting half price cocktails people are going to try and buy from the menu so whoever does the ordering should maybe think off this.To make this a 5 star, have the support there for your amazing staff who never stopped ie more on the bar and get the advertised products as in golden pineapple glass, liqueur ordered in. We would have ordered the pornstar tree if we had been aware but were told it needs pre ordered. This is a good place and would visit again to see if it has improved re above.

Came here recently with a group of friends. Had to wait 30 minutes from ordering for our drinks. Food was pretty slow too, and ranged from OK to mediocre to terrible.

Walked in for a bite to eat on Sunday. Waited a while to be acknowledged and seated. The restaurant wasn't busy but there was only one member of staff working the area and it did look like there had quite a rush beforehand, either that or they just weren't clearing tables. Waited some time for our order to be taken. Must note that following this more staff did show up, so I got the feeling we were between shift changes. Drinks were served quickly and the food followed not long after. Although the food was very well presented it wasn't very filling. Burger and chips were fine, although chips were cold and the actual size of the burger seemed more akin to a McDonald's meal. Plate 2 was a tikka masala, not a lot of chicken in the sauce, and although tasty was lacking in much spice, in all honesty I was still hungry afterwards. Prices weren't terrible but regret we hadn't walked on and went elsewhere.

Popped in for some food and drink. The food came quick and was amazing. Staff were very friendly. Would recommend.

We popped in after a bit of a walk around Edinburgh, was welcomed by the girl behind the bar, sorry didnt get her name, the bar was tidy and a lovely smell of mint, as she must have been doing bar prep.We ordered drinks a pint and a mojito, then ordered food, we had a big share platter a tikka and a steak and it was all perfect, big portions too which for me is a winner, set me up for the day.Staff are really friendly and polite even with my yorkshire accent they understood me and looked after us. They also gave us pointers on things to see and do whilst up in Edinburgh I would highly recommend this place be it just for drinks or food.

Myself and my friend had booked a table for cocktails, we walked in, nobody welcomed us or even acknowledged we were there, we had to walk up to a member of staff to let them know we had booked a table. There was a sign on the table that said when we had to leave the table by which is fine, however one of the staff members came over and said “just to let you know you have to be out by 8”, quite abruptly which we thought was quite rude considering we could see the sign. Don’t think we seen a member of staff smile once the whole time we were there. Lovely place for cocktails but very bad customer service.

Called in here on Saturday night before heading to see the Lion King. Despite the bar being busy, we were seated and served promptly by friendly staff. I had the southern fried chicken burger and others had the steak. Didnt have to wait too long for food and it was reasonably priced and hit the spot. Suited us perfect as we didnt have far to go to the playhouse and we still had plenty of time before the show