The best restaurants serving Other cuisines food in England

I ordered the typical breakfast pancakes and bacon was delicious chopped sirloin was a disaster. although my eggs and hash browns were okay the chops sirloin was not chop sirloin. at all it was nothing more than just a burger put on top of my hash browns. called and left a message about my meal and still have yet to hear back from anybody I'm very disappointed. I would never recommend this place to anyone.

Called in for a coffee and a snack to take away. Bearing in mind we are still in the throes of a global pandemic... Man serves me a pleasant latte, but no gloves are worn. It’s okay, I can sanitise the lid. Hands woman assistant the plate with flapjacks on for her to bag one up for me. (Why not do it himself??). She picks up the flapjack WITH HER FINGERS (no gloves) and puts it in a paper bag. No serviette, no frills. I almost refused it, but British politeness caused me to walk away with it. Certain I wasn’t going to eat it anyway, I looked at the flapjack... there is a piece of turquoise nail varnish on top!!!! YUCK!!! 🤢. I fed it to the nearest bin.

What can I actually say about this little cafe , well I would start with saying AVOID THIS PLACE. Me and my wife thought we would pop in one morning (11am time) to have a little something to eat, my wife ordered a poached egg with a side of mushrooms and some toast, my wife’s food came 1st and as she was tucking in she found a long hair in her mushrooms so I called the man over to show him, again her food came before mind only to sit there and see my breakfast getting put in the microwave to be heated back up then the fried bread I ordered been taken out the the deep fat fryer. When we both got our food it was swimming in grease which we soaked up with the napkins provide. The woman behind the counter was serving food and organising it on people’s plates with her bare hands after using a dish cloth to wipe down the sides, she also had no hair net or even bothered to tie her hair back she was the one putting people’s food on there plates and she was bending up and down for things wafting her hair around, she knew I wasn’t happy as she came over apologised for the hair and even said. “ I’m sorry about that I haven’t even had time to tie my hair back today” even tho they had already been open for Atleast 2-3 hours. After paying and leaving we went on our way, only for me to pass the cafe 2 hour’s later and get stuck at the lights that’s near the cafe to see this same woman with her hair back down (not tied back) so I knew what she told me was just a lie. Iv also passed a few days ago to see this same woman stood with her back towards the window to see yet again her hair was not tied up or no hair net etc. This place needs a deep clean and also I believe staff should be wearing the right appropriate wear for working with food.

We. Spent £15.57 for 2 coffees and a snack. The service was bad. We were ignored while standing waiting to be served. The table and floor was dirty, I had to ask for it to be cleaned, it was eventually cleaned but just with a tissue no fluid. The staff attitude was very poor, they had no idea of how to provide customer service, they were very arrogant, like they were doing us a favour by being there . The atmosphere was dull. We will defiantly it return there.

After I ordered my food the young lady asked me if I want bag and i firstly said no, after i said yes please because i realised I cannot carry all the stuff and she laughed with her curly hair colleague and looked at me like she is above me, which certainly she is not . As a customer assistant this shouldn’t be happening as I can ask her for 10 bags and for her to scan them one by one and she shouldn’t complain or make fun of the client . At the end of the day that is why she is being payed for- to serve the customers. Definitely unacceptable behaviour and would not go again in there ! My local bakery at addiscombe have wonderful and friendly staff, but this wanna be queens should find a suitable jobs for themselves!

This is my first review on tripadvisor, and well needed as the service is atrocious. I ordered a birthday cake 2 weeks ago, choosing a delivery slot of 8-12. While on the school run, I receive a 15min warning that the delivery will be attempted. We of course cannot make our way back so quickly and end up missing the driver. Now I have paid for the cake and have a zoom birthday planned, but no cake. Thank you Cutter and Squidge for ruining my husband’s birthday. DO NOT ORDER!

Miserable rude staff with bad attitude. A great example of how not to treat or speak to customers. They clearly don't like enjoy their job and talk to customers in a manner that reflects this.

Every time I walk by the back of this place it stinks of dog poo! God knows what it's like on the inside if I can smell it from the street! I'd dread to think when it rains where that's dripping in to 🤢

The worst experience ever. The owner was extremely rude. I stopped by to sit down and attend a zoom meeting and ordered some food. The owner had a problem with that. He also claims taking pictures is prohibited, so if you want to take a picture of yourself for personal purposes or for social media, that’s probably one of the only cafes in the UK, that does not allow that. In 2021, when cafes and restaurants are paying for content creators to come and advertise them on social media, this is a very backwards approach. Many people find out about places to eat from social media. The food is nothing special and the owner claimed that you can’t take pictures of ‘his chair and his table’ while sitting down with food that you ordered OUTSIDE on the pavement, as if you were taking pictures in front of Mona Lisa in Louvre. However the atmosphere and the furniture are nothing special either at this cafe. If you want to take pictures of chairs like that, you can find them for cheap online. When we came, the place was empty anyway. It would not fill up with this attitude.

Very disappointed with the so called Chocolate Ice Cream, which was not real ice cream, but like Mr Whippy. A beige colour, tasted like powder and sugar. Left awful taste in mouth. I do not know how the best restaurant chain in Surbiton has the audacity to serve this cheap rubbish. The toilets were dirty, only one had a lock and there was no soap. Staff should check these in house facilities daily. Where is the management?

My panini was cold when I took a bite. The cheese was solid and completely unmelted. Usually the sandwiches here are decent but this was not a very fun experience.

The cafe is a rip off. £3 for an ice cream that falls off the stick. Unhelpful staff who have not been trained. If I could zero stars I would.

We held our Wedding Anniversary party at La Luna on 16th Dec and everything that was promised did not come to fruition! When we booked it we were told children could stay until 10pm - which we put on the invites - to then have them ushered out the door at 9pm, including my own, caused a lot of upset among people especially the ones who had travelled hours to be with us! We were promised a DJ on the night, again I was told while setting up during the day that this wasn't happening - hardly giving me a chance to sort anything out! Luckily the band stepped in and filled the gaps! I was told early on the day of the party that it would finish at 2am then at 11.45pm told us it was closing in 15mins!!! The lights went on at midnight and we're all told to leave. We were allowed to have food then when that appeared it supposedly wasn't allowed to be eaten out of the side room - again, nothing had ever been said on that. There should have been a doorman on from 6pm - we were asked for a Guestlist for this...maybe 8/8.30 they appeared, people were let in that were not invited to the party and he was happily chomping on his McD's while on the door or on his phone! And the drinks were diabolical, the draught beer & soft drinks were completely flat making people buy everything in bottles which I'm sure was great for profit but not so much for the guests! And with only Donna serving it took a while to even get that! It was just a complete embarrassment for us on what was supposed to be a really nice party! Thank god we had the band as that was the only positive I can pull from it, and we went back to the hotel and drank until the early hours so the party didn't end at midnight. I will say Donna (manager) was great, I really felt for her but she did everything she could for us. But everything else was such a huge disappointment, we couldn't have been more gutted with the venue!

Double charged on credit card but refund refused. Owner suggested I return to bank as it was a double transaction. Predictably the bank said the cafe had double charged me so of course should have refunded Panini was decent but coffee really bitter and unpleasant. It’s not worth the petrol to go back in again for the money I’m owed, take my advice go elsewhere….

Stopped by here for a white hot chocolate and the service wasn't great. They served my drink with it all spilling around the sides and I was given the apology of 'sorry I filled the cup too much'. My first thought, are you incompetent?? Should you be serving drinks if you cannot fill a cup safely. The presentation was awful, not at all what the picture of the drink I ordered looked like and i've been charged over £5 for it!! Shocking. The caramel syrup is all just stuck to the bottom of the cup. Overpriced with under trained staff. Never coming here again.