Pizza Hut in Nottingham

Ordered food through uber. Got the wrong order. Contacted uber to get no response. Paid £63.72 for a small pizza and a tub of ice cream. Should have been 2x large pizzas with stuffed crust 2 dips and a side. Contacted the restaurant directly to complain after getting no response through Uber. After 15 minutes someone finally answered. They said it was an uber issue despite them sending out the wrong order. After making my complaint, the gentleman (I use this term lightly) on the phone threatened to have me banned from uber eats and all participating restaurants personally for having the audacity to complain..

This is a let down and a disappointment The service is slow, awful food and very poor customer service. Complained about very poor quality food and refused a refund. Save your money go else where.

After orderin my exceptional pizza 4 delivery,and paying by card,the chance to claim £15 back off my order came up.as im very curious,i had a look at this but when asked 4bank details,started to put them in,then declined.after this i recieved text messages proporting to be from my bank and to message my details.just a warning as theres a scam going off on pizza hut website.iv seen it numerous times over the past year.be very carefull.

I was staying in Nottingham for business and decided I’d like a pizza in my room for tea. Having enjoyed Pizza Hut delivery at home I thought I would get the one here, but it was woeful. I ordered my food at 6:15, and the site told me delivery would be between 6:35-:645. At 6:30 the app updated saying my food was being packed (one medium pizza) and this was still the case at 7:10, before it updated to say food was out for delivery and I should expect it in the next 10 minutes (restaurant was a 4 minute drive from hotel.) Food eventually came at 7:35, no apology for being late and it was stone cold. I rang the chain directly a few times to first check where the food was and to later complain and they didn’t answer once - disgraceful service.

Terrible. La peor pizza que pedimos. Perdida de dinero. Sé que deben estar ocupados durante el encierro, pero no hay excusa.

Disgusted that we ordered Pizza Hut as part of our Christmas celebrations, the pizza was charred to a crisp! No replacement was offered and £10 was offered as a refund via customer service which isn’t even the cost of another pizza. So now we have an inedible pizza, not enough food for our guests and insufficient funds to buy a new one! Shocking service.

Pedimos cuatro de las 5 pizzas en la oferta en el sitio web, y luego una pizza de banquete de carne para 16. Cuando llegaron, la pizza de la fiesta de la carne no estaba allí. ! Llamamos a la tienda y nos dijeron que sería una hora y media más si quisiéramos otra pizza, o podemos organizar un reembolso si llamamos a un número diferente.Llamamos al número y tardamos 20 minutos en comunicarse. Tuvimos que revisar toda la información diferente para obtener nuestro reembolso, solo para que nos informen que serán 16 días para recuperar nuestro dinero. ! Servicio horrible: es gracioso cómo pueden quitarte el dinero directamente, pero serán 16 días para un reembolso.