My Dessert Palace & Pizzas in Stafford

Ordered one evening last week to then receive a text stating my order had been cancelled due to lack of stock ( assured we would receive a refund - still waiting). Ordered tonight as a treat for the children, 2 hours later and we've still not received the order. Zero communication from the shop and unable to contact them as no numbers work. Highly doubt we'll receive this refund either. Such a shame as up until now we've had no problems. Won't be ordering again! SCAM

Not worth it. Ordered online for delivery. ETA was 50 mins. After an hour and a half tried calling (all numbers are invalid). Finally drove to the shop when the driver actually called me complaining he had been outside my house for 10 minutes. He hadn’t at all as it took me a couple of minutes to reach the shop. My son answered the door to him and I heard him also complaining to my son he had been sat outside for 10 minutes. He had been there max 2, and hadn’t bothered to ring the doorbell. Food was cold and uninteresting. A real shame as it could be a great place if they got their act together.

The shops looks nice and if you order in person they make nice cookies and milkshakes. I would avoid ordering on line as I placed an order and never received it, did try calling but all numbers for the shop don't work so don't bother calling them. I was told I was given a refund which never appeared and I was told to ring the company that do their online order's. As they manage this can't understand why they didn't sort it as I ordered from them. Has potential to be a good desert place but if you are wanting a refund for a online order forget it.

Order Never came within 50mins. Called both numbers and they both invalid Unsure how to reclaim my money back from them. Disappointed as was looking forward to the order

We were visiting family in Walton and noticed the place as we drove past. I popped in to ask if they had any vegan ice creams as my son has a dairy allergy. They had a choice of 4 different flavours! I took my son the next day and he was absolutely thrilled to have a choice. If I hadn’t have called in to ask there is nowhere on the printed menu, website or app that says these options are available. The staff were helpful, portions a good size at good prices. As a parent of a child with allergies I would travel to somewhere that gave my son choices as it doesn’t happen often. I would highly recommend that you promote yourselves as having some vegan options!