Tesco Cafe in Stafford

Not eaten here for a while. However, we decided to give it a go. Two lattes and shared a fish n chips. Absolutely superb, crispy batter, moist fish and crunchy fat chips. The coffees were piping hot. Excellent food and good value. Staff friendly and obviously take pride in their work. Positive changes here 👍

Very pleasant staff who work very hard. it's a pleasure to go for a coffee and a breakfast

Good service, food and atmosphere, certainly better than the other Tesco I've been to. Also friendly staff.

Warm, friendly and efficient service from all of the staff. The line was also quick service and the food we purchased (just a simple sausage sandwich) was also excellent.

Good for a coffee and basic food, breakfast etc, staff always pleasant, even when under pressure.

Enjoyable all day breakfast for £5.25. Food standard 5. Mark very helpful & friendly.

Have used Tesco cafe a few times and generally find the food to be pretty good! I especially enjoy the breakfast. The big issue though is it’s always very understaffed. One worker can often be taking orders at the till, making hot drinks and taking food to tables all on their own. It can take a long time queuing to place your order and then there’s often a 45 minute wait on food at busy times. It would be a much better experience with more staff.

Great choice, staff happy to adjust for diet requirements.

How embarrassing and that is with a extra egg 😂😂😂😂 big breakfast starter complete rip off

Always understaffed. A long time standing to place the order as person on till also has to make coffee so its along time before the kitchen even gets the order.

Slow to take orders. Mid day Friday and long wait on fish as they were waiting for it to thaw, on a Friday! Total staff indifference.

Waited at the counter to order food. Two staff saw us waiting but no response. Later a lady staff took our order but was rude. Not a great place.

I would say they are short staffed at busy times. Staff are polite. Food is nice too .

Andrew the manager is one of the most hardworking people I have seen in a cafe works the till for orders delivers and makes the tea clears the tables delivers the food and sought out any problems with your meal we love being served by him he’s like a one man show I’m sure he does a bit of cooking as well though I haven’t seen that the meal are very good and tasty my bacon and eggs with a fried bread my absolute favourite with pot of tea what else do you need with the floor show thrown in well done to you all there very accommodating give them a try you won’t be disappointed.

Been here many times now and the food is not what it used to be. Drinks are great as always. Service is amazing as always staff always welcoming and happy to see me fun to talk to. Clean and tidy a little noise dew to the supermarket

Good breakfast for the money, great coffee and excellent service.

A regular user of the cafe for lunch. Today a total farce. Ordered coffee and smoked salmon with egg. 6 customers in. Drank coffee, waited 30 mins. Waitress chatting to friends, no one on the counter. I left no one noticed. Shall not bother again.

Good food, clean cafe, pleasant staff. Tesco Stafford 👍

Tasty breakfast and reasonably priced. Customer Service was great. The trays could have been slightly cleaner. Would recommend.

Just bad. I had breakfast but it was bad. Took 30 mins to arrive and when it did it was terrible. Staff very friendly. Coffee was nice. Not a brilliant experience.

Came here with family and was not impressed. Kids meals were advertised as free with paying adult meals which we did. When we came to pay we were given a receipt with just hot food on it and a total. We asked for an itemised receipt which took along time to get but the reason was clear why. The kids meals had been charged for, we got this refunded but it took a lot of effort on our part to get this.The food was ordered and nobody else was in when we got here, 40 minutes wait and majority of the food was Luke warm. We could see our food sat on the counter for 20 minutes. In fact one of the kids meals ham was frozen still and inedible. Customer service was poor and I do think Tesco need to address this, more effort is needed and customer service skills worked on. It’s a supermarket cafe I get that but I don’t believe this should be the excuse.

Since re-opening after the last lockdown, the venue has re-established its high standards, and is busier than it was previously, hence sometimes a longer wait. I have noticed quite a few uniformed Tesco staff in the restaurant during several visits; has the staff restaurant at the back been closed down, I wonder? If so there is definitely a need for more staff to reduce/eliminate waiting times when busy.. The brekfast that I always enjoy here is of a consistently high standard.

Unless you’ve lots of time to wait don’t bother going !! Unless Andy on duty the place is in chaos ! Every time I visit there doesn’t seem many people in but your regularly told the wait for food half hour yet there an apparent lack of customers,If you do manage to get your food reasonably quickly it’s very good !

Called into the cafe today for what myself and wife thought was a hot cooked breakfast and tea all that was hot was the tea the breakfast arrived with white congealed fat o the bacon which was undercooked the hash browns I think were soft and floppy not crisp the egg was that hard if I’d had thrown it at the wall I’d have put a new window in there are 2 crusts in a loaf guess who had them both for his fried bread all this and they forgot the beans brought them in a dish and they were stone cold after complaining to the girl she said she would report to mark who we had to call over in the end only to be told the manager was due soon no refund was offered after 2 complaints to various staff was not going to wait around for the manager for hours so left crap breakfast crap service and crap customer service will be a long time before we revisit I wish they were still shut through covid asyou can see why they only have 4 to 5 customers in and they face 45 minutes wait for food there to busy doing the delivery service to concentrate on the cafe do yourself a favour and swerve this place not just for breakfast while we were there a young girl took her scone back as the cream was out of date more staff than customers and still the service is crap either the staff or the manager need looking at by head office as something is very wrong

I was warmly welcomed on arrival, and my contact details logged. The tables are well-spaced for coronavirus compliance, and all cutlery etc is brought to your table before the meal. Except at the busiest times (mid-morning) service is prompt and efficient. If you have not tried this cafe for some time, well worth another visit.

Service very good, staff very pleasant and friendly, overall very good 👍👍👍👍

The bespoke breakfast is still available, and represents excellent value. All food is prepared to order... no tired fried eggs here! After a long absence, mustard is now available. Highly recommended.

It is now open again. The food is as good as any expensive restaurant. Very good actually. I am surprised how good it is. Also the staff are very friendly.

Vast improvement of late. Service good and with a smile, very helpful staff and good food quickly served. Said I wouldn't use again after bad service some time ago but things have definatly improved. Well done

Had a breakfast and it was lovley. Freshly cooked

Best food in a supermarket cafe in Stafford

Very good for disabled people to get a meal and they're bacon and egg sandwiches are very good and also so you can add extra onto it like mushrooms whatever you want on your sandwiches but their teas could do with being a bit bigger teapots as you don't get much out there teapots and I could do with a cold drinks machine there like they used to be for other hand very good

Went for breakfast Was around 10.30amFew people inGood choice of food Was a queue waiting took partner 25 minutes to get served2 members of staff only Saw 4 people walk out as didn't want to waitPoor girl cooking was serving good at the tables too Food was good freshly cooked

A nice n clean cafeteria, try it for yourself, x

Quick and easy service with amazing food. Lovely, friendly staff with minimal hassle. Clean location. Only downside, it was a bit cold.

Good for you breakfast great when trying to lose weight and activities for children

Went for lunch today. It was absolutely filthy, but so hungry we decided to give it a go . Tea pot was disgusting and the tea full of lime , not drinkable. My panini arrived burnt , it had been opened to toast and the lettuce had been toasted and was also burnt . When I told the staff , I was informed that they thought it didn’t look right when they tried to grill it ‍♀️. There were only 2 staff and they couldn’t cope and also had no idea of food hygiene. Putting the metal order number sign on top of my cake , made this also inedible. Complained to Tesco customer services and I was given my money back . They informed me it’s a franchise , so they have no control over the hygiene and food prep. Several disappointed customers commenting , but no answers from Tesco ??? Avoid if you don’t want to have food poisoning.

Been here 2 times in the last month when dropping / picking up daughter from Uni - must say the service level is absolutely shocking!! No customer care approach - left standing at the till for ages on both occasions- presentation of food : drinks was poor - attitude of staff was not good - no idea how it makes money - never return - ever !!

Good quality food at fair price.

Coffee great, service superb. Thank you

Been few times. Staffs are very nice but Breakfast quality is very random. In my latest visit, everything was very good except a sausage which was well burnt. However, next visit-Yes.

Standard greasy spoon cafe, prices are similar to wetherspoons but the quality isn't quite there. I would eat here again as there is ample seating and it's not particularly busy in the week.

Had breakfast while waiting for the shop to open. The Eggs Benedict was so disappointing - good muffin and perfect poached eggs but the ham was plastic and the sauce was sweet with a sour finish - did someone pour too much vinegar in and had to compensate? When compared with a Wetherspoon at a similar price (or a Frankie and Benny's), this is poor value for money. Can't fault the service though. They were busy but cheerful and attentive.

Called in for an early breakfast which was wholesome and to a good quality. Staff attentive and friendly.

Bread tasted stale tomatoes weren't tinned sausages are quite nice Not much Brown sauce

One of the better supermarket cafes. Spacious comfortable, and reasonably priced

Went here with Daughter and both of us had a pot of tea . Pot was stained and cup was dirty.Milk was left on side and not in fridge,Yuck,

Baked potatoes appalling ((( how on earth does somebody manage to kill such a simple dish its beyond my imagination(((((

Great breakfast and great staff

Clean, spacious, nice place to chill. Not keen on the coffee at all. Toasted tea cake was very chewy/dry. Lovely polite staff..

We have just called in on a rainy Sunday morning whilst doing a food shop. We both had cooked breakfasts and a coffee. Food was piping hot and served quickly with a smile. I am dairy free and there are good options available with food and drink. Staff are very efficient and helpful. The young girl who served us was brilliant offering dairy free suggestions and remembering our order perfectly. We will definitely return.

Great value coffee and breakfasts.

Quite pleasant to relax and have a coffee during or after shopping in the store.

We had a breakfast here today and it was not nice at all. The eggs where to over cooked the sausages where horrible. Not having a go at the staff as they can only cook with what they have got. So in the end I think we will not be going again

Popped in for breakfast whilst shopping. Watched our food getting colder and colder on the serving window whilst the man serving did pointless jobs. Nothing is more important than getting an ordered meal to the customer whilst still warm. More staff or retraining needed

Nice place to come and chill out, large menu and very accommodating.

My treat is to go for breakfast every other Friday. The staff are curtious and helpful. I always have the English breakfast with a coffee. It is always freshly cooked and the fried bread takes me back to when it was the norm. I love looking out over the store and watch whats going on. Ive only been early on so cannot comment on the other meals.I can never figure out why the cafe is not advertised more in the store. There again I don't mind as its nice, quiet and not rushed.Looking forward to going in a bit.

To be honest when we went there was a couple of sandwiches and no hot food, 1 staff member struggling on his own with machine leaking and other jobs to do, felt sorry for him! Cutlery was all dirty. But I think it was just a bad day. Could be better now.

It was getting close to closing time on Monday 14th May when my friend and I popped in for a quick bite and some refreshments. The lady serving us would not know what a dreadful day I had already had.She was polite, courteous and although she was getting ready to close, did not turn us away. She without a doubt went that extra mile to ensure our customer experience was of the highest standard.I live a long way from Stafford but should I visit again, I would definitely return.

Took a quick trip to the toilets before ordering my food and nearly passed out at the smell. Then ordered a bowl of chips which were satisfactory. After, however, I ordered a hot chocolate expecting it to look like the picture attached below, but to my disappointment reality did not meet expectations. The inside of the cup was coated with chocolate powder which had obviously not been mixed properly. I also witnessed several wrong orders take place while not enjoying my order.

asled for a buger and chips and daughter asked for a pie and mash.she first asked for mac and chesse they had none so she had the pie,i had the buger that i just could not eat it was like cemnt hard and just vile

As a regular visitor to this cafe for breakfast I have been impressed with the quality of the food and the service. I have avoided the problems and disappointments that have been suffered by other reviewers, and am surprised that the regular staff have provided such less than satisfactory meals. I shall continue to have breakfast here whilst good standards are maintained,

We waited over nearly 30 minutes for a baked potato with cheesy beans and fish an chips.... my baked potato had been put out for me 4 times, the fish and chips weren't done. They cooked my potato in the microwave 4 times by the time I got it.... it was horrible the beans were dry and cooked to death the cheese didn't taste fresh, potato hard microwaved too much, the salad was wilted. Told the guy at the till ... it was disgusting he did ask me if I wanted to come back.. I said NEVER AGAIN. Needs a new cook or retrain her she was diabolical.

This is honestly the worst cafe we've ever been to. First stopped here about 5 years ago. It was awful. This time we stopped just to do a bit of shopping, saw that it had had a refurb and thought we'd give it another go.Still awful. Worst cup of tea ever and baked potatoes that were rock hard and completely inedible. The guy runnng it seemed really nice and we felt so sorry for him we didn't even complain.

Ordered a large breakfast,waited half an hour for it and when it came it had a few baked beans,one whole tomato,two cold sausages,two halves of fried bread,two hash browns,two pieces of bacon with black bits on it and two fried eggs that where brown round the edges and slimy on top.That was a large breakfast!! Lets just say i left most of it and will never return.Friendly staff though.

I ask twice and the third times was wrong my order. The mugs were dirty.

Fancied a breakfast one Sunday late morning.Ordered 2 medium coffees - 2 different sizes came1 full breakfast, 1 veggie full breakfastHalf an hour at least, for it to arrive.Apparently ran out of sausages. Come on, it's a massive supermarket selling all day breakfast. Can't be that hard to plan?They obviously had waited for sausages and left the rest of it on the side to go tough and cold while they cooked them.Half hearted apology, rubbish breakfast.My advice - go elsewhere for brekkie!

Came here the first time and it wasn't great, tables hasn't been cleared, came here the 2nd time and the fridge was broken on a boiling hot day so not cold drinks. Had the bbq chicken and cheese melt and it wasn't the best hardly had any bbq sauce on it. Wouldn't rush back

Compare to other dedicated cafe, this one's inexpensive plus you'll get many varieties in food section to order and eat over there. Nice quality and good in hygiene.

The cafe was closed for a week whilst it was refurbished, and now offers a service where orders are placed at the till, rather then food collected along a buffet counter. Food remains tasty, but service is a little slower as items are all cooked to order. The staff are getting used to the new system, so I look forward to continued improvements in the future.

My husband and I popped into the Tesco Cafe on Newport Road between our shopping. The only coffee available was INSTANT. (Kenco). I had a scone which was dry and not very nice. It was a disaster, O, by the way hubby was happy with his children's cheese roll.

Dry food that looks like it has been out for hours! undercooked fish ,not enough staff and vile hot drinks

Went here for meal, but unfortunately when I ordered they had not got some of the meals on the menu. The food we did have was ok, but we had to wait along time. The staff were polite, and friendly, but the restaurant is starting to show it's age.

I enjoy breakfast here on a regular basis, and am never disappointed by the quality of the food or the service received from the staff. The meal is prepared to your specification; you will not receive the response of a certain other supermarket cafe, where it is not permitted to change any item on the set breakfast!Access to the first floor cafe is by escalator or lift.

I called twice recently for a breakfast, and on both occasions the staff members who served me were excellent, being friendly and enthusiastic. The meal was well prepared and tasty. I look forward to returning in the near future.

Popped in for a late lunch. Had a jacket potato with cheese and coleslaw. It looked and tasted about two days old. With hindsight I should've taken it back. The self service area where you get the milk and sugar from was dirty and the milk flask was empty. Despite the fact there was only us and two other couples in the place we had to walk round to find a clean table. Come on Tesco. Must do better!

Arriving at 0820hrs on a Saturday i ordered breakfastand waited for it to be served. The staff member was friendly and enthusiastic, but continued a conversation with someone else whilst serving me. The butter portions were almost liquid when served, having been placed underneath the 2 rounds of toast I had ordered.A nearby table has newspapers for diners to read; disappointingly these were for Thursday... two days earlier. Obviously none had been provided yesterday, Friday, and none for Saturday.Overall rather disappointing; I hope that standards will have returned to their former high level on my next visit.

average. food is ok. price is reasonable and the staff are friendly. its nice if you just want a quick drink or a quick bite to eat.

I visited the cafe for breakfast on a bank holiday Monday at 0930hrs, and ordered fried eggs, bacon and toast. It was served in a reasonable time, but the eggs were rather greasy, and the toast over-toasted. I was formerly a regular breakfast diner at this cafe, but this was my first visit since the catering operation was brought "in house" rather than being provided by a contractor.I hope that standards soon return to the excellent standard I enjoyed formerly, and will be having breakfast again soon to see if today's rather disappointing meal represents the new "standard" for breakfasts. I hope not.

We have been to Tesco over a number of weeks to have breakfast. The food is very good and there is a good selection available. What stands out is the very pleasant and helpful staff who work there. The staff are pleasant, helpful and courteous,a great thing to be at breakfast time. Thoroughly recommend Tesco for breakfast.