Costa Coffee in Stafford

Sadly, the store is permanently closed

A shame it's closed! More job losses in the town cente

Can't rate as place was devoid of all the fixtures and fittings on passing,looks like it's closed down

A decent Costa with really nice employees 👍

Consistently good coffee. Still.

Nice atmosphere , u can have a conversation in that quiet place.

Staff very friendly and helpful, especially Franky

Nice restaurant, I will come again.

Love the staff here they're always welcoming and friendly especially if your eternally undead 🧛

I am Disabled and they really looked after me.

The staff was very kind, and the Caramel Latte was very nice thank you.

Overall enjoyable visit. Hot chocolate is my go-to item. Note: Month-end weekend = busy shop, so service means long wait and tables take long to clear and clean. Toilet facilties need some attention.

Great store, friendly staff and super efficient service.

Lovely coffee, served quickly and pleasantly.

Costa coffee are the same witch ever one you visit . Great staff with good snacks and lovely coffee but this one is closing soon " so the staff told us "

It's Costa, you know what you're getting. Good staff in this one though.

Service is good. Menu choice is standard for a Costa. Tables are kept clean. Could be a little more space between tables to allow accessibility.

Gutted that this shop will be closing for good. Been a regular here for a while now so will be sad to see it go. Jess and frankie will be missed

Staff friendly for an early morning visit. Coffee good, quiet upon arrival but the atmosphere improved later on. Sausage Bap was probably the worst I had had in a Costa. Top part of bap was hard and tough/chewy. Unusual to have a poor bap in Costa. Think it was the only one on the shelf, perhaps left over from the day before. Rest of the bap was good.

Quick prompt service with a smile. Bacon bap as expected.

Lovely little Costa bigger then it looks does food hot or cold friendly staff, toilets and easy access alot quieter then the other Costa shops which is nice sometimes you go others and you can't find a seat no parking here as it's it town past specsavers

Coffee and food, what did you expect!

Excellent friendly service ,very helpful

The town centre Costa has gone down-hill since the previous manager left. On my last visit the assistant was rude and abrupt. What a shame, it used to be such a pleasant, friendly place to have a drink.

Great staff, great coffee. Lemon muffins ace.

Caffeine top up for the day. Nice being in town.Banana and Pecan cake Stafford is a good town.

Service and welcome warming polite and first rate

Almost reduced to tears due to lack of communication in taking the order this morning. The girl on the till shook her head and said to her colleagues that she didn’t understand the order. I had to clarify again, what we actually wanted to order and almost got a lesson on what a Latte meant. Costa is my go-to place but after this experience, I feel insecure about going there again. How does the management not realise, good customer service is the core to every business? Such a shame.

Long waiting time, unfriendly and tired staff, slow moving queue, 3 people in a front counter and just one is serving customers

A shame that this once good Coffee shop in the centre of town has lost its way somewhat. Tables are often filthy upon arrival with detritus around the bases. When asked to clean a table staff seem reluctant or forget entirely so you end up having a coffee with mess over your table. Won't be returning

A bit shabby and filthy. Staff reluctant to clean tables from previous visitors. Outside seating often with cups left dirty on the tables. Won't return

Sugar free caramel frosting = summer heaven for diabetics.

The management and staff are outstanding, A truly delightful establishment! Always brightens my day when I step in ☺️

Have had coffee/ hot chocolate/ lunch here on several occasions, and have never been disappointed. Staff: Quick, friendly & trained well Speed of service: good Food: I mean, Costa standard, but if you've not been they have a good sweet selection and some sandwiches/ toasties /paninis etc that you can have heated, sometimes salads Meat free options: some Allergy accommodation: they are only able to adjust the drinks menu for this Willingness to adapt menu: see above Portion sizes: okay Food presentation: varies, but often the time is spent getting it to you quickly where Food is involved, the drinks are usually well presented. Cutlery: standard for cafe Crockery: Costas own Average price of main: £3.50-4 Interior: many windows for lots of natural light, wooden floors & table tops, a variety of seating Cleanliness: reasonably clean Table decor: non Lighting: warm Busy or not: average Outdoor space: outdoor seating on street Lavatory / baby change: yes Parking: no Anything worthy of note: they are currently doing a raffle, also selling wrapped books 📚...I really love the originality of this and it has definitely made me want to write this review, tell people and go back! ♡ (see photos attached)

Had a Toastie and iced coffee here during last summer, was okay.

A very enjoyable coffee and good company.

Plastic separators are no replacement for masking up. Every customer has to repeat their order because it's impossible to hear you from behind the plastic and you speak so quietly. Food order messed up, and delivered across the restaurant with no mask worn. It's so disappointing that a national chain clearly doesn't care about their customers and the staff don't care about each other. Recommend all avoid until we're clear of the pandemic or appropriate measures are in place.

Excellent service, and very friendly staff, so glad we're allowed back in to sit down again now.

Nice staff. Helpful and happy 😊

Honestly I won't be going in this one sgain!! Staff were friendly. But it's dirty!!! Table and chairs had not been cleaned from people before me. I had to ask for it to be cleaned!! How it got 5 stars on the door I will never know!! The toilet was disgusting! Places should be spotless now!! Food the usual.

Our hot drinks order was not marked up, so we were not able to identify which drinks were what. No straws were delivered with the frostino drinks and cakes were not in stock but, so not delivered but we were still charged for them. Staff on the the phone were polite but not very helpful. A very disappointing experience.

A lady with blonde hair and glasses that was in her 20’s was working behind the counter and we politely asked as the place was empty if there was anywhere we could sit with the pram she was abrupt and said “oh no there’s no place for prams “ Never in my whole experience of Costa coffee have we heard anything so silly . We were a family of 2 children , 2 grandparents , a newborn and his mother and myself who was 37 weeks pregnant in the scorching heat . Disappointing , maybe not the Costa coffee that’s the concerning part but that employee . She needs to be more family friendly and not be so against Prams .

An enjoyable experience with a nice latte made with soya milk. It makes a nice well earned Pitstop! 😺

Service Is a little slow here and the staff aren't the most friendly but the drinks are okay. Not the best Costa chain in the area but it does the job if you really want costa. It's not pet friendly, however, so we go to Nero instead as they let dogs inside. Overall it's pretty average.

Efficient, nice hot coffee, no queue

Always come here for hot drinks and a cheeky biscuit

Would like to c large cups when the festive drinks are on

Always a go to.. Lovely xmas flavours, fast service with s smile. Will be back

Coffee ok but seems to take ages to get a coffee even when its not too busy

Why you send me this? Invasion of privacy and unsolicited, be ashamed. Coffee and staff were great thanks, but don't ask again.

The service is great! With my colleagues we frequent this place. Every Friday morning. I was looking for medals in order to reward some of my colleagues for their job. That was the place where I've found the medals. They are chocolates, but they did the job. It looks like the real thing and as a bonus you can eat it. lol =) The coffee is very good, and the café opens early in the morning.

Everything went well self distancing well organised very clean

Delicious hot chocolate as always and friendly staff too :)

Very sloooooow service here today (2.30pm) almost lost the will !! The flat white was at best average. It was our first visit here and won’t recommend it !

Average score for average coffee

Usually cold when having coffee have to leave my coat on Smell inside is disgusting..apparently blocked drains from the empty apartment above...nothing is ever done about it

Come in on a cold day, it's nice and warm, pot of tea with two large cups for £2.10, just the job, Ray

Tired and worn with no comfy seats, staff ok but not very friendly

Good seating area and excellent various coffee choices to suite all .

Shocking I spent £12 on two coffee toast nad a cake then charged me for extra butter. Won't be going again

As usual good service and excellent coffee.

This was my first, and my last visit to this costa branch. Waited ages to be served, not because there was a queue...but because the barista was too busy chatting to a customer on the other side of the store. My coffee and pastry were good. But this place needs a good clean. My table was sticky and stained. I was sat for a good 25 minutes, and not once did the tables around me get cleared. I counted at least 7 dirty tables with piles of cups and plates, and the store was not busy.

Great and friendly Service. Locaton is great. Enjoyed our drinks, recharging our batteries whilst out shopping. Recommend a visit to all and definitely would return again.

Bitter overpriced coffee,tables always dirty

I come to Costa all the time in my own, I like to people watch.... staff are friendly, I didn’t get the name of the new girl but she was extremely friendly a could tell she was happy to be there and serve... thumbs up to you lady!!!! (Costa in the high street, incase I clicked the wrong one)

Staff always helpful and polite. Always working hard and keeping everything clean and tidy. Coffee constantly high quality too. Beats all other coffee shops in the area.

Love this coffee shop, great little place and when you want a nice hot (or cold) drink it is a great place to go for one.

My wife and myself love Costa Coffee, this time we were very disappointed with the following. The tables were not clean stains from cups from previous customer. I had to move trays to another table which already had two trays and trays with cups sauces and plates. Bad stains on the chairs. Now to the coffee it is getting very week. When I last visited this Costa I thought that the coffee was week. No improvement, it’s getting weaker in my opinion. I noticed a sign saying that an extra shot was 50p . We shall not be calling in this shop for some time. We infuture will try the other costa in the Main Street. If this is of the same standard, I will forget Costa and try some other chain.

Hi good morning. The cafe Costa coffee is fantastic n really goods the all cakes very clean

One of the better Costa's I've visited. Decent cake and great coffee as always.

Usual Costa menu but the venue is stark, cold and unfriendly, No comfy chairs and a high rate of turnover in staff, I rarely see the same fave twice but that could be I don't go in much.

many times the chairs outside. they are not ready for the customer as today goes from 1 hour to take the glass out . even the spoons and the forks are not very clean .Because it should be passed with vinegar. But they work very well inside. The stuff is very good

Very courteous and helpful staff. Being of limited mobility, the offer of bringing my tray to the table is always without prompt and always with a sense of genuine sincerity. The coffee is great too. My preferred destination for my coffee when in town

Very good. lots of seating . Helpful staff

Great staff, clean and good coffee.

One of my favourite places to relax after shopping

Friendly service, clean and tidy. Good coffee

Managers attitude to a request of coffee to be extra hot was shocking. There are ways to say things ! If we was told at the till that it would not be catered to (As we asked when we placed drinks order), we would of went to a different store, but as a customer I do not exspect to be snarled at with attitude! if it wasn't for my mom needed a drink despratly I would of asked for a refund and went elsewhere. Safe to say I won't be returning to this Costa any time soon.

I love the new salted caramel iced latte at Costa Coffee. I got it with coconut milk and it was delicious - great drink for a warm day. I also got the pecan/walnut sticky toffee cookie and the two compliment each other. This Costa Coffee offers indoor and outdoor seating, and it’s a great place in the middle of everything in Stafford for a little break.

I used the toilet facilities at this particular Costa after purchasing two coffee's. I was disgusted to see the state of it! The staff were no where to be seen either and there were people waiting to be served. I thought it was lovely originally when I first went in, but was very disappointed with the state of the toilet.

A really good place to relax/ chill when out shopping or on the way home from work. Super staff, so friendly and professional.

Delish coffee, lovely and clean, recommend👍😋

Great staff, friendly and welcoming atmosphere. Drinks are always served to the highest quality.

Is a standard run of the mill coffee shop situated on the high street. The staff are friendly and quick to serve you. I find the hot choc here is better than the other costas in Stafford. Reason for the 4 star is that I rarely go that end of town due to theblack of shops. This would be better suited closer to the south end of the high street.

Rubbish over priceted coffe taste like hot milk with no flavour better off going to asda for a coffee or tea

A good cup of coffee first time we had used this branch of costs

Ok, clean and quite at the time we went in.

Asked for a Jasmine Green Tea advert as “large leaf” . Was served a Jasmine green tea made from Twinings tea bag, just adding hot water and and was charged £2.10, when you can buy a box of them tea form £2.00???? Nice one Costa

It's a Costa. It serves nice coffee. The drawback being, it's in Stafford and not a very picturesque part. Sitting outside isn't unpleasant but it's hardly an area you'd choose to sit for a coffee.

Visit this branch of Costa Coffee on a regular basis whilst we go about our shopping in Stafford - love it's location, new store design and of course our choosen purchases. Love it and we recommend it.

Tasty hot choc and the Times to read. Great.

Great place to get a coffee!! Staff are very friendly and helpful would definitely recommend.

Great coffee and very friendly staff

Costa coffee is always very good. Occasionally don't have enough of things for sale. Or sell out quickly ie soup or choices of sandwiches at certain times of the day. But always a good friendly clean environment.

Always friendly staff:) speedy service as well😁

I had thirty minutes to fill whilst in Stafford and this was nearby. Good coffee, nice environment and no complaints.

Friendly coffee shop, Fab coconut latte!

Absolutely lovely coffee shop. A nice variety of snacks on offer. They serve both hot and cold drinks. Staff are outstanding and nothing is to much for them. Well spaced out seating area. Buggy n wheelchair users welcome. Toilet facilities are always very clean and well lite. Great parking area and a few other shops close by.

Brilliant place clean and staff always polite and friendly

Great place to go friendly staff lovely coffee ☕