The Artisan in Stafford

Called in today for a lunch , usually I have a morning Cappuchino and delicious teacake but today went for a Cappuchino and Cheese and onion toasty which was delicious! Came with an ample pot of Coleslaw and salad Lovely Crusty bread, I also had a "small" glass of the House Ros which was one of the nicest I have tasted and fully complemented the meal.

Please don t go there!! I ve reviewd this place before and it was terrible. It s changed name so thought it was new owner but nooo !!! But terrible food, over priced and the wait is ridiculous. I m annoyed I tried it again. Never ever again.

Met a friend for mid morning coffee and decided to have a bacon roll. It's called The Sancerre Wine Bar (or something like that now)... I could barely chew or swollow my first and only bite of this so called bacon roll. As Gordon Ramsay would say in Kitchen Nightmares the roll was "fresh frozen" and had been defrosted in the microwave to the point it was mushy on the exterior and stiff and leather like on the interior.... There is chewy and then there is cardboard! It was inedible and for the first time in my life I sent food back! The staff appeared inexperienced and the waitress service felt like Rachael from Friends. It got to the point where I just had to laugh. In Eccleshall I was hoping for a nice bit of fresh baked sourdough and beautifully cooked local bacon. No idea where the produce was from, but I've had better hospital food. I was asked if I wanted anything else instead (not a chance I thought to myself... If they can't even make a fresh bacon roll it's a bad sign) ... I told them I wouldn't be paying for the roll I had just about regrettably managed 1 bite of. Given how bad it was usually a well established business that takes pride in what they do would have at least given me a free coffee or not charged me for the drink I had got already... "going the extra mile" is a mantra this new named business hasn't the foggiest about. If changes are not made this place won't survive and that will be another tired, sad empty place in the Eccleshall high street.

Called in for coffee and a quick snack. Wish we hadn’t bothered. I had a “gourmet panini”. What a joke. Chose ham and cheese. Arrived smothered in balsamic sauce which I hate . However I don’t like causing fuss so just scraped it off. No side salad. Opened the panini to find a scrap of ham and minuscule cheese. Very very poor. My partner had a sausage muffin. Came as a tiny tiny bap with some sort of pressed sausage and what he though was hard scrambled egg. Honestly it was awful though the coffees weren’t bad. £15 for this which is a total rip off. Used to visit every time I was in Eccleshall but that’s the last time I’m afraid . Don’t know if it’s been taken over but standards have slipped. Nobody in on a Friday afternoon and it used to be packed. Such a shame for Eccleshall.

Milkshake very nice but didn't like the metal straw. Cake was parsnip and honey with loads of cream. Didn't like it. Cream just didnt seem to work with it. Welcoming staff.

Stopped off for coffee and a cake while wandering round a fairly quiet Eccleshall on a Sunday ! Nice coffee and friendly service !

Not even worthy of a 1 star review but tripadvisor doesn’t allow any lower. This “cafe” is now known as Sancerre Cafe. Absolute waste of money here. The food and drinks are so overpriced and a disgusting standard. There are much better eateries in Eccleshall than this. Avoid this place like the plague!!!

Popped back to the Artisan - or now known as the "Sancerre". It was quieter than usual and we managed to find a table in the window. We ordered sandwiches with coffee and, as we normally do, wanted to wash our hands before eating. In the current pandemic situation, this is more vital than ever. My wife went to the ladies and found no soap available. The staff located some soap from another cloakroom. Unfortunately, when I went to wash my hands, there was no soap in the Gents. Also the floor was wet and was not particularly clean. I had to enter the ladies (which I am not in the habit of doing ) and retrieve the soap. I reported this to the staff who made some excuse about the cleaning cupboard being locked. My wife reminded them that the wellbeing of customers is a management responsibility and that the convenience store a few yards away had plenty of soap on the shelves. I didn’t ask whether there was a separate staff toilet and whether that was equipped was soap, but the implications of this are obvious. We were presented with our lunch which the waitress announced “ your sandwiches” – but were given just a small bap. I’m not sure how many people do not know the difference between a sandwich and a bap/roll, but it must be very few. Maybe some staff training is needed. The meal was replaced with sandwiches. The only plus point was the Coffee.

We popped in here for a pre dinner drink on Friday night with friends and thought it was delightful. Lovely atmosphere, soft lighting , olives and nibbles provided. Will be back soon.

Bacon and sausage bap £5 for tiny bap with hard bacon and tasteless sausage. The decor is also 'tacky' and poorly done and the place is damp with steamed up windows.

We visited for snacks, ended up just having coffees. I found mine too strong by far, to the extent I was unable to drink it: I asked for extra milk to dilute it down. As to the redecoration.... wow. How tacky! The ‘gold’ & white colour scheme throughout the cafe is too much, plus looks just cheap. I noted the wallpaper already peeling from the walls (?damp), and the patch of damp-mould which has appeared through the white paint in the front room; taken with the windows being almost always misted up... a bad impression. The toilet was very cold and unheated, which wasn’t great given we visited on a very cold day. It could also benefit from some air freshener being used in there due to the sanitary and nappy bins being in there, giving an unpleasant odour.

The recent makeover is tacky. Gold wallpaper is already peeling in many places; “gold” paintwork which you can clearly see the previous surfaces / colourscheme through; window interiors are always misted up, every time I pass; white emulsioned walls which have patches of mould coming through... The toilets are very chilly & unheated, decor dull, unclean, and are smelly (nappy and sanitary bin in one). The back room remains cold, dark & unappealing.

Visited twice now in the last 5 weeks. Once as the cafe which was ok - better staff for sure and once as the wine bar. The new decor is extremely BUT as for the Wine Bar I’m afraid very tacky. Newly decorated walls with paper coming away-!! trying to have the ambiance of a chateaux - has a very very long way to go. Plastic flowers and plastic decor - paint on the lampshades and one having a large singe mark around it. Very bling - hardly anyone in with no atmosphere and I’m guessing using Spotify to provide the background music with adverts - not the way to spend an evening - such a shame I’m sure if done properly it would be far more inviting . Staff were lovely but it must be soul destroying to have so few customers.

Just had a coffee at 11am with Mum in a comfortable coffee shop serving ground coffee cappuccinos! Enjoyable and efficient. Right in the heart of Eccleshall a venue perfect for a meeting , a coffee or a drink - fully licensed with snacks.

We ordered two coffees, a scone and a cake. The cappuccino was tasteless, the Americano very weak, and the scone hard and tasteless. Clearly no heating so we had to keep our coats on. Staff seemed indifferent. Definitely not recommend and won’t be going back.

This place is absolutely freezing, no heating! If you enjoy a good cup of coffee don’t bother Food and cake is very low quality and overpriced. The redecoration is tacky, it is a shame it’s deteriorated over the last couple of years. We won’t be coming back.

We popped in for lunch today, we found a table which had been cleared but was dirty and had jam over it, I went to the counter to ask a member of staff if she would wipe it down, she looked at me as if I was a nuisance and said very curtly you will have to wait, there are only two of us! There were a couple of empty tables both dirty, we sat for a while and nothing so we got up and left, does this coffee shop want customers or are they just an inconvenience

The caffe is not the best but the staff are certainly the best part.The staff are really nice and smiley especially the one she made my visit a lot more nicer

Literally tastes like Nesquik used to Taste fresh but now it doesn't £4 for a milkshake that tastes like Nesquik with cream on the top

Disappointing re decoration since I visited - very slap dash painting. Not the same atmosphere and flat white very milky. Not sure I will return.

Visit this coffee shop after over a year since last visit, bad news there less space since there is now a book shop in the back.

We have visited the artisan 3 times since moving into the area and each time we go in the hope it will be better than the last. Unfortunately, we have now given up. I have to agree with other reviews, they are missing a trick and losing so many returning customers through simple mistakes. To keep it short. It is over priced. For a £7 panini I would expect fresh, high quality food...it was nothing to shout about. The last time we visited, we waited 30 minutes for 3 scones and 3 coffees...then after 20 minutes they then decided to tell us they had no clotted cream left. Coffees arrived...with no milk. We also sat next to an elderly couple who both complained that their soup was cold. I also agree that customer service isn’t the best which was ironic when there were so many of them behind the counter! The decor and cosy feel is spot on...but if you want a nice cake and a coffee Betty’s over the road offers a much better alternative and the staff are lovely. If it’s lunch you’re after, the garden centre offers some really lovely food!

I have been here several times, always busy which is a good sign, a focal point for locals and cyclists at the weekend.

Asked for a latte and they came with an Americano and said 'the milk is on the side'. Sent it back as I ordered a latte and they came back 2 seconds later with my 'latte' they had clearly just tipped the milk in.

Small bistro - staff quite rude and not attentive. Too many staff behind the counter and no friendly welcome .

Very disappointed! Visited The Artisan 3 weeks ago with my mum and was shocked at how much it has deteriorated. The tables were not cleared, the staff were very slow and we waited an age for our food.

Had to wait a while for the table to be cleared. Food was OK, plenty of it. Cake was dry and very expensive

This cafe is excellent, good mannered staff (always friendly). And it is a space that can be used in different ways- for business, friends or family. Whatever the occasion the artisan is a great cafe to go to. Truly one of the small and elegant beauties of Eccleshall.

An excellent place to work from and enjoy a wonderful selection of teas. Eccleshall is a lovely place offering easy parking and a range of independent shops. The Artisan in particular is the hub of the town with a great atmosphere but also peaceful if you need some quiet.

I attended the Open Gardens in Eccleshall and specifically asked my friend who lives locally to go back to the Artisan as it was so nice the year before. We had lunch from the (supposedly) fresh choice from the board. My friend chose the soup which apparently was nice. I went for the quiche and specifically asked if it was homemade which I was told was (by a young girl who obviously had no idea what she was talking about). The quiche came with salad and crisps. Total cost £6.95. The small plate was half empty with a minute pathetic slice of quiche, a very sad looking salad, a minute bowl with crisps and a quarter of the plate was filled up with salad drizzle, I suppose to make it look posh. The quiche looked so deflated, very thin, overcooked and everything but fresh and homemade. As I proceeded to cut it, it felt like cutting through cardboard. And as expected, it did taste just like cardboard!!!! It must have been reheated numerous times. Absolutely disgusting and disgraceful!!!!! I complained (no apology from yet another young girl who looked at me like I was from another planet) and was asked if I wanted something else as a replacement. I asked for a tuna/mayo sandwich, expecting nicely cut mouthwatering sandwiches. What a surprise when my place returned with a wholemeal bap with a big lump of tuna/mayo in it! And that was it! Another wonderful presentation and bland taste. I am no chef myself but even I could have done better or got better from a cheap café for £2.50. I ate. Paid. Will NEVER go back. I strongly advise people to stick to coffees and cakes (which looked very nice) but avoid the choices from the board. I was thoroughly disappointed and hate having to pay for disgusting food. And non-existent service. No more Artisan for me, that's for sure...

We didn’t even bother to stay.. we thought what a lovely place let’s nip in for a drink and food.

Can't rate this place even with 1 star after today's trip to the Artisan in Eccleshall. We were always a frequent user before it was taken over. Delicious FRESH scones, that had just come out of the oven, and delicious coffee. Not now though, the scones are always yesterdays, ( I always ask if they are fresh today), and the answer is, no they were made yesterday! Today, we went in and there were 4 staff behind the counter. A lady that didn't appear to understand English took our order., which was simply 1 warmed scone, toast, and 2 coffees. We waited 25 mins, and still nothing on our table, then the scone arrived first, then several mins later the toast arrived, that looked most unappetising! My Husband turned it over and it was burnt black. He returned the toast and sat waiting again for another portion to arrive at the table. The coffee arrived eventually, my latte was very strong and bitter, so a waste of money as I couldn't drink it all. The Artisan is very expensive for what you receive now. It used to be worth it before being taken over. We won't be going back again. The staff didn't appear to have a clue about what they were doing.

Overall I use the Artisan quite happily as a watering (& cake) hole on cycle rides; it's a cosy little den to watch the world go by.

We had a cup of flat white coffee each. It was £3.25 each which we thought was a bit costly. Not as strong as other flat whites elsewhere. Friendly staff but just a tad too pricey

Not as good as the new cake shop that’s just opened up, Betty B’s, some delicacies are clearly out of packets and I think the foods microwaved . Hmmmmmm ... it’s a no from me. Lots of money for naff food 😥😭

Visited here whilst house viewing in the area with my husband , can’t praise it enough . Food and service was faultless and had a lovely chat with the owner who filled us in on everything local that was around , definitely worth a visit as also has a huge selection of different cakes etc that all looked very tempting !

Love this place - not only because it is warm and friendly, and is half way round my cycling route, but mostly because they have gluten AND dairy free cake which is bloody gorgeous. And with a selection of non dairy milk for my tea, I could not be happier.

Always liked the Artisan but over the last few months it has become extremely mediocre, cakes are just ok, food takes an age to be served. Now in desperate need of a lick of paint, take last years Christmas decorations down whilst removing this years & get the staff to serve with a smile.

Very classy attention to detail impeccable friendly staff perfect place no complaints all perfect couldnt ask for more! Almost perfect!

A lovely coffee shop, beautiful cakes, excellent coffee in lovely surroundings. Friendly staff. Highly recommended

After a great day in Stafford me and my partner dropped into this Place in Eccleshall. No atmosphere and a generally non caring and aloof service from the young women serving there. The pot of Tea we had was average and the price I feel was a little high. Didn't feel comfortable and I assure you we won't go back there again

We were looking forward to a lovely lunch but we were sadly disappointed:

We were visiting the area and chose to pop into The Artisan for a late lunch and some cake. Unfortunately, the young girls who were serving today were too keen to close at 3:30 p.m. rather than take an order for a few paninis at 2:45 p.m. It was a hardship for them to even check what fillings they had left! In the end we chose to leave as I don’t think I could have bared to be subject to their miserable attitudes any longer. Seriously disappointing service and possibly the worst welcome we have ever received! Do not bother.

Having spotted this eatery on Google satellite prior to my visit, I had planned to lunch here while visiting galleries nearby.

Love this amazing little coffee shop! Cakes are so lovely & very friendly staff. Had a team meeting here as we had a customer meeting in the area. Cakes were fabulous, especially the checkerboard chocolate cake.

Is it too much to expect a cafe open at 0830 is ready to serve? No hot drinks for a good 15 mins because the machine was 'warning up' and no breakfasts because no kitchen staff turned up. As a result we left hungry after half an hour.

Last year it was ok, how disappointing this year ! The bakewell tart was dry and not baked today...the baked potato was tepid and soggy...the milk jug for the tea was dirty and chipped ! Never again !

We stopped here for lunch on Saturday. The Artisan always seems to be busy and for a good reason. The menu has more options than it used to which is great. We enjoyed a breakfast roll with sausages and a ham and cheese panini.

Excellent service and really high quality teas, coffees and light lunches. Nice to sit outside and enjoy the high street.

What can I say....? The Artisan was a clean, kempt café, but unfortunately the standards are (have) becoming very low. Tables are routinely left uncleared and not cleaned / wiped, hence sticky tables which the Xmas-style dec’s adhere to. (Why the glittered candles & coasters mid-year?‍♂️‍♀️). The staff are usually on a go-slow on serving people’s orders⏰, which frustrates some customers (observably clock-watching⏳), a “don’t care” attitude evident . The back room remains dark, dingy & dismal; 2 massive mirrors domineering / dominating the room, and don’t even match each other let alone anything else. People walk in there, seeking a lovely seat.... and walk straight out again; they don’t want to sit in there . The dark paint and very inadequate lighting don’t help. There used to be daily papers available for customers to read. Since the paper shop closed some months ago there haven’t been any and it was said the owner was seeking some alternative arrangement. None is in place several months later, yet there are other shops nearby to supply them. This is incredibly lazy and disappointing, and adds to the clear & distinct impression the owner doesn’t care and has better things to do!! Bring back the papers for crying out loud!!! Don’t you want customers in??? The adjacent toilets can lead to odours invading the café which is unfortunate. The toilets are badly lit , decor dark, dirty / very worn & dingy, loo roll holder is still ‘fixed’ up badly with sellotape.... unpleasant inconveniences. The entire café is desperately calling out to be redecorated , but nobody cares enough to do so. Ditto management: it’s so absent that it’s non-existent, but is desperately needed because there’s no leadership - nobody ever visibly in charge - and staff are unaware of their roles, hence the lack of table clearing / attention to customers / laissez faire attitude.

Last time we visited here was 2015 when I gave Artisan 5 stars. Now....

Positives - really nice building in great location in a lovely little town.

We've visited twice recently, 2 weeks ago for coffee and cake. Waited 15 minutes for simple coffee to made, and then cake arrived afterwards. Visited on Saturday 21st and having waited for 15 minutes had to ask where our tea and food was. The tea came about 5 mins later, and we'd ordered poached egg on toast, hardly a difficult thing to make. This arrived about 10 mins after this, the toast and egg were cold, the eggs were hard. Butter was in a pack and hard to spread, particularly on cold toast . The bread is from the bakers at the rear and is good quality. We are pretty easy going, and give credit where its due, and understand that young people working need a chance, but on the basis of these visits we won't be coming back.

Staff are friendly, helpful and welcoming; generally knowledgeable about the products on offer; the coffee is excellent as is the food. If staff don’t know something, they’ll find out for you.

Always loved this cafe, recently I’ve been completely put off. The fabulous menu included the salmon has been dumped for ‘wraps and soup’. Today I asked for a ‘iced green tea’ In the hot weather which apparently ‘they could do’.

Not called here recently for a while. so popped in for a Latte whilst in Eccleshall Decided to try one of their pancakes with summer berries and maple syrup -Delicious and a generous sized pancake with a nice selection of berries and syrup!

Popped in after hearing good things from others. Ordered a couple of wraps and my friend loves milkshakes so ordered a freak shake. As we waited we wondered what might be accompanying the shake...ice cream, chocolate waffers and so on. So imagine the disappointment that this establishment's take on a freak shake is a kilner jar with a handle, milkshake and whipped cream. Nothing freaky about it at all, just a milkshake.

Cappuccino was very bitter. Bacon and egg bap was full of fat. Toilets are shared between men and women and where dirty. For a first visit will not be returning.

WE called for coffee and snack - choice was excellent, cakes, salad, breads, and jackets - best coffee I had tasted for a very long time - along with friendly staff - well worth visiting and making the effort to park and walk if need be

Quite disappointed this morning. Drinks took 15 minutes to arrive after ordering, and then another 15 mins for the breakfast rolls and (sadly cold) pancakes. And we were the first customers there. One of the three coffees was wrong. The staff were very friendly but not so efficient. Second drinks also took an age to arrive. Our second visit here, but probably our last.

We stopped for breakfast, good service, good food, a variety of bacon/sausage/egg sandwiches were ordered between us and all were good. The cakes looked amazing, we will have to return to same them!

I was visiting friends in Eccleshall....what a pretty town that is!....it was cold outside as we set off to find somewhere to have a light lunch.....my friend thought I would like Artisan!

On a miserable day in February, out for a little shopping. Taking a break in this VERY welcoming establishment. Our presence acknowledged as soon as we came through the door into a wonderfully warm coffee shop. So often they skimp on the heating, not here. Staff were smiley and knowledgeable about the products. Coffee from the machines piping hot. We both took the Guinness cake. Moist, fresh and extremely good. I won't be trying anywhere else - highly recommended.

Its such a shame, this café used to be so good. We went in at the weekend for the third time since the new owner took over and it was such a disappointment. The food was not as good as it used to be so we will be trying somewhere else next time.

Visited here with my mum today for lunch. Very nice, we had jacket potatoes which were cooked to perfection. Coffee was beautiful and cream scones for afters. It is the first time we have visited and won't be the last. Really lovely calm atmosphere.

Been to Artisan previously no problem,this time had a slice of Strawberry gateau,it turned out to be the smallest slice I’ve ever seen,not what you expect at £3.00 and asked for cheese and ham ciabatta guess what,no ham,considering there is a supermarket 4 doors away it seems an easy solution to fetch some,new management needs to try harder,conclusion no ham no more visits,plenty of competion in town.

Coffee has much improved, cake selection adapted and improved, savoury items being adapted & changed too. I love the new music CDs being played; makes the atmosphere chilled & staff seem happier at work.

What used to be a lovely, relaxing place to grab a decent coffee, cake and lunch, just isn't as good as it used to be.

Nice atmosphere and drinks yummy. The service was very slow and no apology when the drinks finally arrived. Some staff training would make a big difference.

Have been coming to Artisan for years and the last two visits were not enjoyable. Half of the menu was unavailable because they had 'run out' and the food was very mediocre and not at all like the standard of previous occasions. If it isomething that can be remedied then I will return.

Just popped in for coffee. Very good Americanno and decaf. Plenty of seating at the back and clean loos. Very nice staff.

I have always loved this little haven of a coffee shop but under new ownership and it's certainly lost that special something.the previous owners had everything down to a fine art but the new owner just hasn't seemed to keep the standards, every visit in the past month has been disappointing in some way. Scones with raw centre not homemade pate no homemade biscuit with coffee and to top it all coffee not available 20 mins after opening machine hasn't been turned on !!!

Honey and ginger scones, cheese, bacon and thyme scones.... and they taste gorgeous, very moreish. The food on offer is always creatively designed and excellent combinations achieved. This is a small yet popular choice of cafe which has outgrown its current premises: when will you expand?? Customers are never rushed through, and the staff are welcoming & helpful. I love the creativity with the food here.

I was getting some work done on my car just outside the village, and stopped in here for a coffee and some porridge. It was very good to be fair, came promptly and the ladies were very nice. Could do with serving a nice hearty full English though.

I called in here on two occasions and had a toasted tea-cake and tea for one (which cost about £5 or so for both). The service was fast enough and the tea-cake was excellent; the tea was, well, tea! I don't think I would have had a larger meal on my budget but I was tempted by the cakes on display, but resisted. They had a loo which was a bonus. It seemed a popular place and the staff were polite and helpful.

We called in for lunch ordering the salmon salad, bacon sandwich, coffee and a glass of water. The salmon and coffee arrived after a few minutes and my wife tucked in whilst I waited for my bacon sandwich and glass of water. I waited and waited... and waited. In the meantime there was a staff presentation going on, with lots of smug self congratulations and hubris... whilst I waited... and waited.In the end I abandoned all hope of getting any lunch and had to leave.I could go on, the coffee was average, the salmon and bread very good and the sparse salad underwhelming, but the point is that this is not the first time I've experienced bad service at his cafe, which points to some systemic problem. There's room for improvement if you ask me.

A small, expensive cafe. The staff are reasonably good although it's difficult to get a smile from many of them, whether you're a regular or not. Cakes and pastries are mostly incredibly sweet, so if you're diabetic be Very careful what you have!!! The quiche was wonderful, however the salad with it was small, which detracted from the meal. Savoury menu is too limited, which is unfortunate. The space inside is very limited and, because of its shape, unsuitable for groups of 4+ people. I think that if this cafe moved to larger premises it would really take off. The lack of room both in seating and for staff moving about is limiting what is on offer here, which is a shame because the talents of staff are not being made full use of.

Fabulous cafe in the heart of Eccleshall with an equally superb bakery behind where the bread, scones, tea cakes etc are freshly made. Not forgetting the award-winning coffee (also available to buy from the courtyard shop behind the cafe). Husband and wife partnership of David & Wendy and their team make you very welcome. There's plenty of seating inside as well as the courtyard behind & the opportunity to sit and people watch on Eccleshall high street. If you're arriving by bike there's plenty of room in the courtyard. Pretty much everything is handmade in the kitchen or the bakery (other than GF products which are supplied from a GF environment). For us this elevates even the simplest meal - bacon sandwiches are heavenly on fresh wholemeal bread or rolls, ciabatta & salads tasty & light, tea cakes - well David & his bakery team have perfected the art of these & raised them to a whole new level! Date or apricot and oat slices have become a staple on a long training ride when you find yourself in need of sustenance... I'm sure you get the picture - you can't really go wrong with anything you choose. Yes, it can get busy inside, especially on a wet weekend at lunchtime but that's just a sign of a good cafe; it's worth waiting for a seat. You're guaranteed the best coffee/hot chocolate for a good many miles, failing that you can always take it away!

I visit here often and really enjoy the ambiance of The Artisan. Visited a few days ago to grab some of their fabulous hot chocolate to go. Try it. It's the best. I am very picky about hot chocolate and few places locally nail it. This place does. Great for food too and it is always spotless! Happy friendly staff put the candle on the top of the cake.

Great to sit outside on a hot day and drink cold ginger beer, share a yummy date slice and chat. Gina dog like the complimentary dog water and the cool pavements lie on, Thankyou Artisan

Called in for the first time last week, very impressed. Bought a loaf which turns out to be smashing, had a lovely cup of coffee outside on comfortable chairs and a chat with the owner. Nice bloke. Bought an eccles cake for the journey....it didn't disappoint. Would recommend, and will deffo return.

Excellent cafe serving coffees drinks and nice food- However due to its small size can get very crowded especially when weather unsuitable for sitting outside

Met up with friends and babies They were very welcoming to 4 babies and moms.Very good ,clean changing facilities Lovely selection of cakes and hot choc was great :) Very friendly staff. Good access at the rear for wheelchairs or pushchairs. Will visit again

4 adults and 2 kids in our group, all enjoyed our visit. The staff provided smaller portions for the kids and we all enjoyed the fresh food on offer. It was busy on our visit but the timings for food were not affected and the staff were faultless. We then visited the bakery and bought some slightly pricey bread, but upon tasting it, it was excellent value really. The baker even kindly gave the kids some breadsticks for free, which made them very happy! Set in a lovely little town, this is a great cafe for casual dining and chat with excellent quality food.

This coffee shop has been criticised in the past on the basis that the staff could have been more welcoming and inclusive. The cake and coffee has always been good and, under the guidance of David, this fundamental challenge has been thoroughly addressed. The Artisan is a lively, welcoming establishment which is well worth a visit. If the coffee and walnut cake is available do not hesitate to try it!

Lovely coffee shop with home made food available. Very nice scones served with fresh cream and jam/butter. Toasted tea cakes, sandwiches, breakfast food also available. There are plenty of seats and the coffee shop is situated on the high street of Eccleshall.

Lovely little cafe with fresh tasty food and drink and fantastic selection of freshly baked goods. It's a nice place to go for a treat.

Four of us spent a leisurely hour over breakfast here last Sunday. Excellent coffees, teas, and very nice bacon baps with three rashers in each! Very friendly and helpful proprietor. Comfy seats and spotlessly clean. Would definitely return.

Went for lunch lovely set up and buzzy place, staff not very happy - food ok, found the panini quite doey

Had a lunch catch up with friends here. Lovely homemade food, chosen from a menu with something for everyone. Lovely looking cakes and pastries (I was too full to partake). Friendly staff who were attentive but not in your face. Stayed ages over coffee, it wasn't a problem. Overall lovely, you should try it.

Great high street coffee shop, very busy with a great atmosphere and lots of drinks and cake on offer as well as different lunches. I had a flat white as I was passing and have wanted to try out this coffee shop for a while, not the cheapest but certainly one of the best I have had and much better than Costa. Think I will be coming here more often, as I much prefer to support a local business than a high street brand name owned by money grabbing Whitbread!

A really relaxed atmosphere with friendly helpful staff. Been here a few times when we've had a meeting nearby and it's become a favourite. We visited for breakfast today and enjoyed our food and drinks. The fruit toast was particularly delicious. I wish it was closer to where I live! I'd be a regular!

It's a shame Trip Advisor only allows you to review the same place every three months because we've visited The Artisan café frequently throughout the last three months and each time it's been exceptional.The coffee is excellent quality, whether Americano or cappuccino and the selection of cakes is brilliant too. Scones are light and fluffy, cakes are moist and flavoursome and my usual choice, the toasted teacake is tasty and packed with fruit and raisins. Always comes with a couple of butter pats and a lovely pot of jam.Service is always tip-top too - very quick no matter how busy and always a friendly smile. This is how you run a café!

Fabulous cafe in a lovely village. The best tea cakes you can buy. Great lunches & cakes. Lovely staff & a great atmosphere. One of my favourite cafes so would definitely recommend.

This is a little gem on the high streetThe food is all freshly made. Cakes to indulge and fresh baked breads. Let alone the little butter biscuits that accompany the glorious fresh coffee. The owner really knows about coffee and bread. You will not be disappointed. However as its a small popular destination.remember that It's not a fast food outlet it's a real independent business But let me tell you , it's so well worth the wait. We had the time to chat to the owners. All the staff are very friendly We shall return.

Had a really good lunch here. Excellent coffee and delicious hot smoked salmon open sandwich with salad .The coffee was served very quickly , bit of a long wait for the food but they were very busy and it was obvious that everything was freshly prepared. There were some attractive cakes on display , but too full to try them. Would definitely re visit .

A really lovely alfresco Saturday breakfast. I love this bistro café and the staff always greet you courteously. The coffee here is always worth paying for (so much better than Costa or Starbucks) and you get a cheeky shortbread round on the side! My croissant, served with butter and a baby jar of Bonne Maman conserve, was very tasty and hubby's toast lovely too. We meant to pop in to the nearby bakery to buy some Artisan bread for Sunday but forgot.....next time!!!

My friend and I stop here frequently for a coffee and a lovely cake whilst out cycling. Extremely clean coffee shop and very polite staff.

Excellent coffee house. Try their own fresh bread and cakes. Coffee shop and bakery at the back. Five stars

Unfortunately for eccleshall this is the only cafe! I been in a few times and keep thinking that it will b better next time but it s the last time!!Had lunch with my sister ,coffee is ok . Lunch menu on the chalk board - limited. I ordered salmon with salad plus artisan bread??? 6.95 ! It was cooked salmon ok ! The salad was dire and two pieces of whole meal thick bread! It took 10 minutes to arrive I d finished the luke warm coffee by then! Asked for pepper ,took a while ! Unfortunately this cafe has no competitors! Or atmosphere !!Have these people been out of eccleshall? Do they know how the other half live?Will not be going there again..I have many friends in the area as I live locally, this place needs to look at their menu and flexability and seriously review it. If u r a vegan forget it !! Yes u can sit out outside on the street. So????