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The best restaurants serving Other cuisines food in Staines Spelthorne South East

12 Restaurants on GastroRanking

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5.0

16 Opinions

location-icon2-10 Thames Street, England
Other cuisines
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Needed a coffee on a Monday morning with our walking boots on. Found this great spot....nice coffee and GF cakes too!! Oh, and it's doing a great community service too😊

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5.0

12 Opinions

location-iconStaines 91 High Street, England
Other cuisines
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Very chilled vibes with delicious food and live music being played. Wheelchair accessible with flat entrance and accessible toilet.

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4.5

3288 Opinions

location-icon53/55 Chirch Street, England
Other cuisines
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Not fit for large parties. Food comes out cold. Chicken Fajitas are all veggies, 1 thigh for $25. Mariachi band is not needed for the size of this venue as it’s just too loud. Brought a party of 20. Called ahead and was told we could only do 1 check for parties over 6 people. At the end of the meal, the owner/ manager tells us that “you should have never have had a party this big on one check!” Lobby ATM only lets you take out a max of $20 ( unheard of!). Staff is rude and inattentive. Bartender doesn’t know how to make a drink correctly, mojitos need to be muddle or shaken at least. Promises made by staff fell short when they couldn’t/ didn’t deliver. Just all around poor service and management. Would really love it if they would have just admitted to being unable to handle a large party instead of ruining an evening. After having worked and managed restaurants and bars for 11 years, I can say with the utmost understanding that this was not simply a server issue, but a systemic failure from management down. Poor training, poor management, poor service, leading to an overall failed experience. Updated: In response to management response. Our party consisted of 18 people and never grew, in fact we had two people from our original 20 person reservation who couldn’t make it. Additionally, the tip left was not $10, we left the servers (each) a 20% tip in accordance with the receipt total. The secondary liquor bill sprung on us at payment, which should have been disputed as the same items were on the original check, also received a 20% tip. Since the bill was paid on a business credit card, the tip has to fall in line with IRS provisions for what we’re allowed to provide as a tip on business meals. All of this was conveyed to the servers at the start and conclusion of service. Please be sure to provide truthful responses. Additionally, a buffet option was not offered to our party. Had that been an option, we would have gladly considered it as we understand the effort required to serve a large party, hence why we called in advance to ensure that your operation was able to accommodate a group of our size. I’ve worked in a Tex-mex kitchen with one chef, one sous chef, a prep cook, a dishwasher, and 5 servers, routinely serving food for 6-700 people daily, often with parties of 20+ people and additional outside catering orders. Daily preparation, consolidation of the menu to share ingredients, and proper timing are key in managing a restaurant operation. Perhaps instead of insulting your customers, you may take a look at your operation and find areas for improvement and efficiency optimization. We liked the food that was prepared correctly, but missing order items, incorrect items being delivered, and inattentive service are not things the customer can correct for you. I appreciate the stresses of both running a small business operation and a restaurant operation as I have done both. However, I cannot lie to the public and recommend others with large groups to frequent your establishment. If you have a policy that you can’t accommodate large groups other than buffet style, then just put that out there when groups call. Or split the groups into more manageable groupings for your operation and communicate expectations to your customers up front.

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4.1

2182 Opinions

location-icon52 Kingston Road, England
Other cuisines
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Lovely pub. Lovely staff. But as it's on a VERY busy road, it's a bit noisy sitting outside.

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4.0

452 Opinions

location-icon55 High Street, England
Other cuisines
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Really kind helpful staff. The food arrived quickly and was well prepared with good quality ingredients. After this would not consider anywhere else if we're ever in Staines again.

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4.0

120 Opinions

location-iconTwo Rivers Retail Park, England
Other cuisines
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Grubby tables and constant inane chatter didn’t make for the most relaxing experience. Had a chai latte and a ham & cheese toastie for lunch—standard fare, but not the best Costa for a moment of downtime.

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4.0

8 Opinions

location-icon21B Clarence Street, England
Other cuisines
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No locks on the toilet door and a gap where people can look through, toilets to close to the kitchen and tiles that were broken off, floors were wet

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3.9

92 Opinions

location-iconTilly's Lane, England
Other cuisines
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Visited this cafe for a light brunch, I ordered the smashed avocado on sourdough toast with poached eggs. What I was actually served was poached eggs on sliced white bread toast with a smear of guacamole. I would suggest in the future if certain items from the menu are not available it would be better to inform the customer rather than substitute with much inferior ingredients and hoping that this goes unnoticed.

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3.8

2404 Opinions

location-icon2_8 High Street, England
Other cuisines
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Excellent wetherspoons Must be good as struggled to get a table.

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3.5

134 Opinions

location-icon10-12 High Street, England
Other cuisines
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VK & Rahul was amazing with us as they work very hard in order to give perfect Customer service . Order was fast and it was very amazing .Thank you so much VK .

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3.3

44 Opinions

location-icon59 High Street, England
Other cuisines
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25 minutes to make 1 hot drink and 2 cold. Ever tried to spread solid butter with a wooden knife and eat overheated soup that melts the spoon? If not then this is the place for you. Excellent date night spot that is guaranteed to end in tears. I would like to give zero stars but apparently that is frowned upon.

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3.0

24 Opinions

location-icon68 High Street, England
Other cuisines
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Wow. Bad. Waiting time 1 cappuccino ..11 minutes. People at counter = 2. Coffee out of 10 - 0! What I have noticed the last couple of years is Starbucks and Costa do not offer good service ice or good coffee. People have just got used to accepting poor a poor service and poor quality product. Trouble is most people don't know what good coffee or service is. I've decided , never again to these stores, going to stick to small privately run ones.