Based on 110 opinions finded in 2 websites
Based on 110 opinions finded in 2 websites
Nº 88 in 238 in Spelthorne
Nº 15 of 39 Other cuisines in Spelthorne
Opinions
I used to get served by a lady called Aga who is absolutely brilliant and incredibly joyful. Haven’t seen her in a while, such a difference in atmosphere when she is in!!
Daniella Yohans . 2024-10-17
MORE AT Google
Nice coffee shop, friendly staff. I like the fact that it is open until 7 pm so you can still catch a drink late afternoon 👍
Gosia Londonerka . 2024-09-24
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I had been treated super well by a Barista called Charlie. Lovely person and she changed my cappuccino when was a misunderstood it had to be dairy free. After a rough day it was very appreciated. :)
Leyto Vera . 2024-07-31
MORE AT Google
Best customer service from Charlie thank you for the coffee it was amazing
Ima Dzik . 2024-07-25
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It's Saturday and take away only.
Kuba Dowlaszewicz . 2024-06-01
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Lovely experience Georgina was lovely served promptly and polite and can make an amazing coffee, great experience lovely branch of costa coffee
Mikey J . 2024-05-23
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Overpriced food compared to other companies in the town
Patrick W . 2024-04-21
MORE AT Google
Always friendly staff, charming and smiley. Coffee and food always good and excellent service.
johnosteo . 2024-03-29
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Ordered latte It was cold - not good Will not be here again for sure.
Darshan Bhamra . 2024-03-24
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Lovely selection of sandwiches and cakes unless you need to eat gluten free then there is sod all to be found!! Not recommended.
Peter W . 2024-03-04
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Good food and drink. Service a little slow.
Michael Karn . 2024-02-03
MORE AT Google
Good service great coffee friendly staff
Geoff Tibbitts . 2023-12-20
MORE AT Google
Blonde haired lady was completely on her own this morning and worked wonders and she kept apologising, she is a real asset to you.
Johnny Randall . 2023-11-04
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I recently visited Costa Coffee and had a rather unpleasant experience. While I understand the importance of maintaining cleanliness, one of the employees shouted at me when I accidentally touched an empty cup. This was unnecessary and quite off-putting for a loyal customer. I asked for the store manager and they said nobody is in there which is a lie because someone needs to be there to close the store. I believe customer service should be handled with more tact and professionalism. I hope Costa Coffee can improve in this aspect for a more pleasant visit next time.
Andrei-Ionut T . 2023-11-03
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Came into Costa at Two Rivers whilst going into work service is very good and friendly staff but when I looked into the cake collection there were so many little flies on the cakes I was shocked with the hygiene of the food that customers will be buying surely everything should be covered and I’m sure the lady serving me observed that I was looking at the cakes and flies on them 😢😳😱I won’t be buying any food from there 😷
Rizwana Mir . 2023-10-27
MORE AT Google
Great service, friendly staff but luke warm americano. Need to check your water boiler.
Adrian Brown . 2023-10-09
MORE AT Google
Очень люблю заходить сюда на кофе
Anton Ozerov . 2023-08-03
MORE AT Google
Amazing coffee, amazing place, staff is very friendly and helpful, I will come back to this place soon ❤️❤️❤️
Лиза Ерёменко . 2023-08-03
MORE AT Google
Favourite Costa. Kindest staff you’ll ever see and meet.
Natalie Abida . 2023-06-30
MORE AT Google
Fantastic service. Popped in today and the staff were very welcoming, very friendly staff. Breathe of fresh air.
Paul Cox . 2023-05-29
MORE AT Google
Just propped in for a coffee. Regular visitor to Costa.
Marilyn Terrett . 2023-05-16
MORE AT Google
Friendly and cool staff, especially the girl with the pink blond hair she knows how to make coffee. Nice and cool atmosphere. It can get busy. Overall very good experience.
dIrTy MeXiCaLi . 2023-04-09
MORE AT Google
Staff where really friendly,even gave me directions to a barber,very polite and the nice lady behind the counter went out of her way to add points to my Costa account even though I initially forgot to show my card,staff like this are priceless,give them a pay rise please.
Juliet B . 2023-04-06
MORE AT TripAdvisor
Standard Costa can get very busy.
Mark Curl . 2023-03-13
MORE AT Google
Had a great atmosphere, the staff were so lovely and friendly. Even when busy were ensuring it was all clean and nice. Amazing service :)
Charlotte . 2021-11-18
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Normal box-standard Costa coffee. Marshmallows were big and nice. Wafers were good and chocolaty up.
torquayliam . 2018-05-01
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I went today to get a coffee after shopping and the man making the coffees shouted over the counter "what do you want" I told him I would like a gingerbread latte double shot please, I wanted to tell him I wanted a small, but he didn't listen to me just rushed the order, he didn't put a double shot in just a single and made me a large. It was cold and raining and I wanted to get home so I didn't complain, he made the latte and then put the ginger bread syrup in after, he didn't mix it in so it would of just gone to the bottom so I stirred it after, I usually like costa but today it was really poor and they didn't seam liked they cared they just wanted to go home.
Olivia T . 2017-01-01
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One of the best branches of Costa in the area. Situated upstairs in Next it tends to be quieter and more adult focused.
broyahya . 2016-11-28
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Lugar perfecto para ver el mundo pasar especialmente en el verano con las mesas de afuera, aunque asientos podría ser mejorado. El café se ha convertido en un decepción y la limpieza de los baños dejan mucho que desear. A menudo, cuando el personal no...
Tina E . 2016-11-13
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Nice place to relax, seat with friends and have some coffee. Lovely outside space if weather is nice.
Barreiro-London . 2016-10-14
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Not a bad place for a coffee, it has a nice central two rivers location and there is ample outdoor seating. overall a nice place to stop while shopping.
Pclarkey . 2016-09-23
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A very friendly staff member made sure my panini was heated up , so that I didn't have to wait too long. Coffee good as Normal - chicken and chorizo panini very average - Thankyou
Beverley D . 2016-09-01
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A large Costa well located on a corner right by the huge car park. Lots of well arranged seating plus newspapers to read. Bear in mind this is in a big shopping complex so people will stay for longer to rest and can get lots of children (if that's a concern). Otherwise normal Costa fare.
shahsampler . 2016-08-29
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I feel the staff could be more welcoming, I rarely see a smile. I also asked for some ice once needing it quickly as I has a hot drink spillage, one lady could not understand and the other was quite slow to get the ice. It is OK there, drinks ok. Outside is quite nice. Cleanliness of toilets usually not good.
Carol H . 2016-08-29
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My partner grabbed a latte while I had a hot chocolate, and if your a hot chocolate drinker then you know a good hot chocolate is very hard to find. But this place hit it right on the spot! They are also quick at service.
wicey06 . 2016-08-28
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Lovely flavored cafe mocha size large only issue was it was not as hot as we would have liked only luke warm.
chickandbeast . 2016-08-20
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Very cosy place to chill after shopping or meeting people.Staff are friendly ,and theirs seating outside to soak up the sun during the summer.
Collins B . 2016-08-09
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Nice outdoor seating area which is good if you like to sit and people watch ;0). Staff pleasant too,not a lot you can say about a coffee shop!
Paul G . 2016-07-27
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We had a nice lunch stop here and they didn't rush us out as we were chatting. We had toasted sandwiches which were tasty and I like the fact that the calories is on all the food. We also shared a chocolate krispie cake.The staff were friendly. The downside were the toilets, there was no paper and they were not very clean. I used them at about 3pm when it was definitely not busy.
Hevsy . 2016-04-18
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I love Costa and they do the best hot chocolates :0) especially the Christmas specials :0) We always stay chatting for a long time in Costa as so relaxing, comfortable :0) Out of all the coffee shops Costa is my all time favourite :0)
Kelly M . 2016-04-11
MORE AT TripAdvisor
had porridge which was delicious, would like to see more healthy breakfast and lunch options . Service was good and you could always find a seat ( although the sofa/arm chairs ones always get taken up quick, so if your going in with someone get them to hold the fort while you queue)
lucinda242015 . 2016-01-28
MORE AT TripAdvisor
Visited this place loads of times and always very good. Nice friendly staff and large selection of sandwiches paninis and cakes, I normally have toast in the morning and is mostly nice and crisp unlike some Costa establishment that just seem to serve warm bread as toast. coffee is always lovely. It can get busy during lunchtimes but there are 3 costa's to choose from in Staines and of the 3 I prefer the one in next purely for the ambience.
samsdad84 . 2016-01-03
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Good service and strong Americano , the staff are so friendly and the speed of service is great too . I like the new layout in next store , very cozy and family friendly . Soft seat and quiet ambiance . I recommend it highly .
Jean-Claude R . 2015-10-26
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if we are in a hurry we pop into costa coffee. Its not cheap but food is good and very nice waiting staff
Audrey T . 2015-10-17
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Service can be slow, but coffee tastes great and convenient location. Selection of sandwiches and savouries also ok for a light lunch.
Paul S . 2015-08-15
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Nice Costa sop with lovely sandwiches, cakes and drinks. Service was efficient and friendly. I like the calories being written on the products. Seating outside and inside. Toilets were a let down, obviously not checked regularly. Paper all over the floor and wet. Recently refurbished - looks nice but can't really spot what is different.
Hevsy . 2015-07-16
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Typical Costa coffees and prices. Service a bit on the slow side even though there were 3 people serving.
Peetee67 . 2015-07-08
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The staff are nice and the food and drink selection are just like anywhere else in Costa. The location is not very attractive though - if you sit outside you have a "lovely" view of the shopping centre car park. I guess sitting indoors is more enjoyable.
Monika M . 2015-07-04
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Costa coffee mgt need to mystery shop their own stores. This place could be so much better with proper in house managers. The tables are left unclean all too often, the service staff appear to be stressed and maybe because the shop is understaffed. To be honest, there's nothing worse than having to move cups and cutlery and dirty napkins off your table onto the next one in order to have a relaxing cup of coffee. It's not rocket science, but Costa need to fix the basics here for cleanliness and hygiene. And I love Costa, have visited many many shops, so send this with a tinge of regret, as this branch needs to step up to the standard that others have achieved.
MPM_111 . 2015-04-26
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There are two Costas Coffee Shops in Staines. The one I went to was in the shopping centre next to the British Home Stores Café. I visited this coffee shop a few days ago and I found the members of staff to be friendly and helpful. As the coffee shop is one the first floor you get a nice view of the shopping centre. You can watch all the shoppers walking through the centre. You go up in the lift or use the escalator. I usually use the escalator as it is quicker. This is a very pleasant place to have a cup of coffee and just relax. It does get quite busy on the weekends though. The shop is very clean as well.
northernline . 2015-04-09
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This Costa is very popular and the staff are always rushed off their feet when I'm there. Even so The staff are friendly, but there needs to be more of them and another coffee making station to stop the air once the money is taken. There also needs to be a more coordinated approach to serving. On my last visit this week both baristas were making my coffee order and one got it wrong. This is not to say it is not a pleasant place to be. The outside seating is large as is the seating area inside. As said before more staff are needed to service this area too, or at least more efficient practices put into place. As always with Costa Coffee their coffee is their coffee and if you like it it's good wherever you go. This coffee shop is a place you can sit for a while when shopping in Staines, enjoy a drink and then get on with the day.
BT3rd . 2015-04-08
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My wife and I had arrived in Staines about 8-30 am to enable us to get an early start on our shopping, before meeting up with our son and grandson.We were more than ready for a nice cup of coffee so popped into Costa's. Quite comfortable, not cheap, but very enjoyable, without being rushed at all.
Roy H . 2015-02-09
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Nice large Costa providing a welcome respite whilst out shopping in Staines. Plenty of chairs inside and out. Usual menu !
Julia908 . 2015-01-27
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Popped in after shopping in Staines with a friend. 2nd time I had been here, the 1st time being a very long time ago. It;s not improved. We had 2 teas and a panini each. The service is indifferent, the tea was ok but the panini was awful. Thin cheese, thin ham, doughey and not great at all. Ate just over half as I was hungry. For the price you pay you'd expect clean tables, maybe a little biscuit on the saucer to accompany the tea and tasty food. Will try out a little coffee shop around the corner next time as I wont visit Costa again - anywhere.
Tina W . 2015-01-16
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Went to meet some friends for coffee at this Costa's at Staines Two Rivers retail park. Ordered my Latte and was waiting at the end of the counter for the guy to make it, whilst standing there I was looking at the cloths and the jugs he was using filthy is the only word.I work in this environment so was shocked as I know what Costa expect from there staff , the milk jugs I would say had not been rinsed for a while !! . Overall the machine and all the was in view of the customers needed serious cleaning. Clean up guys as there are always people like me who notice ..
angela j . 2014-11-18
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This is the one at Two Rivers. Great location especially in the summer, good coffee but more often than not you move cups and rubbish to another empty table in order to sit down.
Andy A . 2014-11-09
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This is a good Costas. Came here with a friend for lunch today and there was a good choice of food and drinks and the cafe was pretty spacious. Also includes outdoor seating, so nice in the warmer months. Everything seemed clean and staff appeared professional and friendly.Look out for their autumn range of hot drinks coming out. I highly recommend the honeycombe hot chocolate...so yummy.
Jenna B . 2014-09-29
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Although it was busy weekend service was quick. I always enjoy large cappuccino at costa. I arrived early for my cinema so I quick stop for coffee. Easy and convenient place close to car park and cinema.
sh0mg . 2014-08-12
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Again costa never fail to deliver a good coffee , shame the queue is too long , but it was worth the wait as I thoroughly enjoyed my coffee ...
JC-Rawady . 2014-08-11
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Costa Coffee cafe's always have the same great standards and this one isn't any differentNice staffGood serviceLovely hot chocolate!
JodieJodie123 . 2014-05-09
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I was in the queue waiting patiently for it to be my turn, deciding which cake to go for when I noticed lots of little flies buzzing around and crawling on the fruit pastries! I decided to go to the other Costa above BHS and had a coffee and cake there. I popped in a week or so later thinking maybe it had been a one off, only to find the flies were still there (!) and so again I went to the BHS Costa. Disgusting.
12ro34 . 2014-03-08
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Coffee is excellent and is served in real mugs, not paper cups. I was really impressed with the two handle mugs for the larger sizes. Pastries and biscuits were fresh and tasty. Plenty of comfortable sitting areas, and you never felt rushed to finish and leave.
CalTexan51 . 2014-03-06
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I visit both outlets of Costa on Staines several times a week and find food, service, staff and the environment to be top notch. However, whether you get a hot cup of coffee or not is in the lap of the gods. I would say it's hot enough on 1 in every 3 visits. When I asked for a bit more hot milk the other day, as my coffee was served cold, the barista looked at me like I was insane.How does one get round the problem of your favorite coffee being served cold?
David F . 2013-11-11
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Whats not to like ? Never been in a Costas I have not liked yet and have been in alot of them. The coffee is so good if I did find a Costas I disliked I would just have a coffee to go!
lynn T . 2013-08-18
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You cannot go wrong! Simply the best coffee from the 'chain' stores, strong and hot.Decent selection of sandwiches, cakes and biscuits with friendly staff.Decent outside area when the sun is out!
TheChap69 . 2013-07-29
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Costa Coffee is my choice every time!I love their coffee, the cakes and the coolers.Staff are always friendly and service quick.Never had a bad cup!
pinkypam . 2013-06-09
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2142 Opinions
After a day at Chessington World of Adventure and unfortunately a lack of food, we decided to search for a local pub for some food and a well deserved drink. We came across The Star, and only a short drive down the road it was ideal. Upon arrival we are promptly catered for (group of 5 including a 2 year old) and we were given sufficient time to choose our drinks and look at the menu. Firstly we ordered 2 X sharing platters, and I guarantee I can speak on behalf of the party, very impressive. Not greasy, tasted fresh and was a decent portion. Would recommend! For mains we had a variety, jacket potatoes, katsu burger and steak ciabatta. Now where do I start... The katsu sauce was delicious, chips crispy with a beautiful aroma (never thought I would say that about a chip) equally it was confirmed, the burger was fantastic. The steak looked beautifully done and confirmed that it was delicious. Now, onto the spuds... Genuinely, I have never had a jacket potato so delicious in my 30 years of living on this planet. I am not one for potato on the average day, so for me to state a potato is delicious is no easy feat. Crispy, fluffy, beautiful chilli, sour cream and sauce to top it off. Honestly I was impressed. (Photo attached, half eaten, it didn't last long) Overall, we all had an outstanding meal, prompt service, very polite, content with pricing and overall a great experience! If I lived local this would definitely be a regular! (Even kiddo was happy, which takes alot) Highly recommend, excellent guys, well done! 💪
109 Opinions
Hayley new manger is smashing it bringing music to pub most weeks she doing a incredible job pub lucky to have her also all bar staff are incredible to
61 Opinions
I visited here for the first time despite living here for 10+ years. I decided to go for some lunch as I fancied something different from a traditional cafe and wanted to support an independent trader. We chose a toasted sandwich of brie, bacon and cranberry, sweet potato fries, a beef burger, a cappuccino and a lemonade. I was rather disappointed and found the food a little underwhelming. The sandwich, on what appeared to be ordinary sliced wholemeal bread and fries cost about £13, which I felt was rather expensive as the overall taste, presentation and ingredients were very average and the fries were rather salty(salt can always be added by the customer if needed).The burger again was very simplistic. While I can't remember all the individual costs of the food and drinks the bill came too just over £35.00, which for what we had felt was quite pricey. I feel they could make some quick and simple tweaks to the food, which would elevate it into a more 'premier' product which their price point suggests. Overall the inside is great, the choice of seating areas is interesting and different, also having an alcohol licence is great but the food could be improved to offer better valve for money.
15 Opinions
I have been going to Noel’s with my friend once a week for years, in my opinion it’s the best cafe/ breakfast place around Feltham for many a year.. Around 18 quid for two full breakfasts, never had a complaint in their service or food. Best thing you can say about an eating house is, if the locals use it, you got a good reputation. And I’m a local. Recommend a visit. 👍.
92 Opinions
Visited this cafe for a light brunch, I ordered the smashed avocado on sourdough toast with poached eggs. What I was actually served was poached eggs on sliced white bread toast with a smear of guacamole. I would suggest in the future if certain items from the menu are not available it would be better to inform the customer rather than substitute with much inferior ingredients and hoping that this goes unnoticed.