The best restaurants serving Italian food in East Midlands

Useful place for business meeting, reasonable priced coffee shop

Amazing value for money We were a group of 15 the service was absolutely on point all meals (starter, main and dessert) were served at the same time no one was left waiting for their food. The food served was cooked perfectly and tasted divine. Would highly recommend

Would be good to be notified when food is on the way, which didn't happen here and then showing it had been delivered with no food! This was surprising and a phone call to the restaurant was partially reassuring as they said it was on the way and be here in 10-15 mins, it only took an extra 5 mins. The side (tots) were OK, a good size and cheese and ham flavour was good, a few of them though did have black spots of bad potato and these were avoided. The pizza was hot and tasty.

Not too busy but I’m still waiting for my food as I write this, half an hour and counting

Edited 27/09/24 Gave them another shot seems to be better than before lets see how it goes. Food is good if not cold or semi lost even with visible lights for delivery, so we just collect nowadays, but last nights was poor and few previous times have been just ok which prompts this review. The app and website tracker prompt kept saying order received, we waited just in case was busy, rang 30 mins after initial order to be told food was ready 10/15 mins ago. Poor from store and Papa johns too. Never again. They take your phone number and email nothing was used. Food was wasted. This store and Papa johns as a whole has been going down the .......

On time and the food perfect, highly recommended.

I ordered some pizzas, very salty! I requested a delivery due to my work, given that it is not the first time that I order from other restaurants and they have always found me, I had an unpleasant discussion with the delivery man, very rude, he didn't wanted give me my pizzas because the indications that I had given in his opinion were not good, wasting my time! the salt on the pizza can be adjusted but the delivery man can change it! or it will make you lose more customers

Was very dissatisfied with how very little of the food we had. Lasagne was like having bologniese there was no pasta the price of everything was ridiculously high and overall for the whole dining experience was awful. Couldn't have that family conversation as they sat us under a speaker, which was loud. At nearly £200 we felt as a family this was disgusting. We were also disgusted that for a pint of lager was £9. Why only accept card payments? Massive change needed and a review of prices are very much needed. We will not be having a meal there anymore, and has put us off ever eating out again.

Service - Rubbish Wait Time - Rubbish Food - Rubbish Price - Rubbish (Includes a service charge for poor service make that make sense) Advice - Big Fat Avoid!

Booked a table to eat on Friday only to arrive on time to be told they only accepted card payments , wow and no mention of this fact on the booking or confirmation e-mail, we will not bother wasting our time again as there are so many other more deserving resterants to choose from in the area that actually take real money

Went here as two couples on a Friday evening. The food was good, service was good and we were not rushed at all. Two courses and two bottles of wine for around £85 a couple. Very reasonable.

Had a lovely meal to celebrate an 18th birthday .we all had a lively time.. staff were lovely and attentive ..No pressure on finishing up and leaving either

Absolutely shocking service. Waitress put through starter wrong, then supervisor made out like it was my fault because the menu had changed and I hadn’t specified the size of the garlic bread we wanted- umm maybe the waitress should have asked. Mains came out, one carbonara was very chewy chicken, spat out most of the 6 mouthfuls eaten. On asking supervisor to take it off the bill, she stated it could be replaced without the chicken or would take half off the meal as she had already eaten it. On speaking to another supervisor she stated no manager on site, although I knew the manager was I know who the manager is. She was stood at the food deck speaking to her. On the supervisors return to me after speaking to the said manager she told me she could take my details and the manager would investigate it when in, all whilst I was watching her. I asked how exactly they would investigate the meal when it had already been taken away and put in a bin, TOMORROW!! Bill comes out and both garlic breads on the bill and two lots of cheese charged. Small discount taken off not totalling the full garlic breads. I again asked for them to sort the bill for the messed up garlic breads as wrong. They still refused to take off the carbonara as 6 mouthfuls had been eaten! On speaking to the first supervisor, I told her the service was rubbish, you shouldn’t pay for something when it’s horrid and she rolled her eyes at me. I also told her I knew the manager was there and I don’t like being lied too! The second supervisor had told me both of them were supervisors but then dated she couldn’t go against what the other one had said as she was higher than her position. Also a lie! both of them were tripping over each others lies. I will never ever go back to Frankie & Bennys which is a shame as we love it there and got here often! One supervisor very rude lady with red/black hair. Other supervisor very small lady- don’t lie to someone’s face when they can see wit their own eyes and know exactly that your lying to them! absolutely crap service and a complete waste of £61.00.

Staff were superstars, so friendly, easy to talk to.. place was busy but nothing was too much trouble, food was GORGEOUS and fresh! Best carbonara ever! Didn’t have to wait long at all, Have never been to Prezzo and will be coming back after this visit!

Food ok but service was abysmally slow, spoiling the evening. Waitresses were cheerfully doing their best but were ridiculously under staffed. If there was a particular staffing problem that evening an apology and explanation would have been in order. If not - get your act together Prezzo!