The best restaurants serving Italian food in England

Khaled was a great server and was really great with the kids

What a welcoming team excellent service and one of the best pizzas I've ever had definately coming back

Reading all the extremely positive reviews of Locanda Locatelli made me think of that scene from the Beckham docuseries: “It was amazing!” “Be honest.” “I eat well.” “Be honest.” “It was terrible.” Thank you. I had high expectations for this Michelin-starred restaurant, especially given the chef's popularity from television and shows like MasterChef. It is easy to set high standards for others, but when it comes to our own experience, it felt more like "do as I say, not as I do." The attention to detail and level of service promised by the restaurant’s reputation were sorely lacking. ** Seating/Comfort/Atmosphere First off, the seating was a joke: tables so close together it felt like I was dining at an office desk, not a high-end restaurant. Every time I needed to make a phone call or go to the bathroom, I had to either lift my table or ask the staff for help. Not exactly the experience I was hoping for. **Customer Service/Response When we asked about the reason for these tables being so close together and whether it would be possible to change tables, the staff responded in a rather defensive, even somewhat rude, manner, saying that no one had ever complained about this before and that everything had been fine for 22/23 years. How is it possible that, after 22 or 23 years, no one has ever complained about the seating (staff mentioned that they always 'move the tables' to allow customers to get in/out of their seats and pass)? How could authorities have allowed such an arrangement to persist for so long, especially considering the potential dangers? In the event of a fire or emergency, how would guests be able to exit the restaurant quickly? Eventually, we were moved, but the new table was still too close to the others. Needless to say, this would have been even more uncomfortable for someone who is not exactly 'slim'. **Cleanliness Moreover, after the staff moved us, we noticed the table next to ours was still dirty, with a stained tablecloth from the previous lunch. It stayed that way for over 20 minutes after we changed tables. When they finally got around to cleaning it, they laid down a new tablecloth while simultaneously sweeping the floor, even lifting the broom as they did so, all while we were still eating our first course at the adjacent table! This was not only poorly timed, but also unprofessional, further disrupting our dining experience. **Food Quality Now, let us talk about the food. It was far from what the standard from a Michelin-starred restaurant. The flavours were muddled, and I struggled to distinguish any of the ingredients. Licorice, chestnuts… I am still not sure if I was supposed to taste them or not. We ordered two appetisers and two main courses, but none of the dishes left a lasting impression. The dessert, which we had been eagerly anticipating after seeing photos online on Locanda Locatelli's website, was especially underwhelming. It arrived as a chocolate sphere with very little ice cream to accompany it, nothing special at all. **Bill/Summary Overview The only thing that reflected the Michelin rating, also as many customers already highlighted in their reviews, was the price. Unfortunately, not the quality of the food or service. It was certainly not worth the hype, and I would not recommend this restaurant to anyone. There are much better options in London, where the food is more reasonably priced, offers better dishes, and at least gives you some privacy and comfort while you dine. The portions were generous and dishes were brought quickly, but the overall experience was disappointing.

Have been before and never disappoints. 9 of us ate here and everybody’s food was exceptional, children and adults. I am in a wheelchair and staff were very speedy with a ramp and table siting superb. Most of the family had pizza and pasta which they all enjoyed. I had Sicilian chicken which was fantastic, also recommend tiramisu, best one I’ve ever eaten, Can’t wait to return, Happy new year to all staff.

We booked this restaurant from a Google search. We knew nothing about it as we were new to the area. What a fab place! Great atmosphere, the food was very fresh. The service was excellent. Prices were very reasonable for fresh pasta and pizza. We would definitely go there again.

Really good pizza served , highly recommend .A great service provided also by Gerardo and the team.. An overall great experience ,definitely will be going back again for sure.😊

Tracy served us quite a few times now and she's absolutely lovely. Thank you for a lovely experience

I always order the decious pizza number 10. Today for the first time it was burnt but Csaba was really nice and replaced it with a fresh pizza free of charge.

Staff meals over three nights. From booking to our individual requests the staff were really helpful.Great service and attentive staff. Food was lovely. Thankyou very much. Highly recommended.

Amazing service, 100% recommend, thank you the weighted, Jacob for making it special for me and my husband

Always a lovely atmosphere with friendly and helpful staff. Any problems, which are very rare, are resolved swiftly. Food is always fantastic! And the cocktails go down a treat! This is why we return often!

Absolute Disgrace. Wrong food. Half opened bottle water. Had to point out the bottle had been opened. Waiter then took it back and got a fresh bottle. How can you serve and charge for food half eaten or opened. Given food started eating it to be told it’s not our food. Felt sorry for waiter Supervisor lady was an absolute joke. She didn’t care blatant racist. Would never go again. They don’t have certain ingredients or ran out. Which you won’t get on your order but you will still be charged for it. Made them take service charge off for the poor service. They don’t care about customers as it’s so busy. This place needs a real fix up. Supervisor didn’t even come to speak to us.

Thought a Tuesday night treat was in order, travelled from Sheffield. Wasn't too busy at 8pm and the staff were great. Alas the food quality was nowhere near as good as previous restaurants in Leeds and Manchester. The salmon was over cooked and the veal seemed to be deep fried. Never had a problem with any other gino restaurant, hoping they were just having a bad day.

The place used to be my favorite. The food and service were really good until it was bought by someone else. The manager is an asshole who only cares about the money not the service and they cant seem to get my order right. The rest of the staff is fine

Amazing experience, catered so efficiently for our group of 20, lovely food, atmosphere and fun. Thank you