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4.2

Based on 328 opinions finded in 3 websites

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Nº 224 in 472 in St Albans

Nº 20 of 31 Italian in St Albans

CUSTOMERS TALK ABOUT DISHES WITH..tiramisuladyparmigianapastapizzapaymusselsspaghettifishbeautifulmusttomatochickencookedmeatcarbonara

comment_iconOpinions

Approved by an Italian: Authentic carbonara (absolutely incredible made with the correct, high quality ingredients just as they do in Rome), delicious red wine, flavourful mixed antipasto with a perfectly baked focaccia. A special shout out to the very friendly staff Giuliano, Antonio, chef Fabio and the rest of the team. We will be back!

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Daniela Bertoncini . 2024-11-24

MORE AT Google

Announcement to Italians, usually you don't go to Italian restaurants abroad because you are always disappointed. Well, in this case forget it and get the Italian starter and the carbonara which is made with bacon. Hello, everything is fine. First time this happens to me and I'm doing a huge review.

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Davide Camilli . 2024-11-23

MORE AT Google

Magical place....for the palate...!!!

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gion impoco . 2024-10-18

MORE AT Google

A hidden delight, authentic Italian food with lovely staff.

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Jennie Williamson . 2024-09-15

MORE AT Google

Great service, very tasty pizza and starters. Customer service spot on. Really recommend

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Sylwia Iwanowska . 2024-08-23

MORE AT Google

Amazing food, funny & friendly owner and a gorgeous holiday vibe setting. Don't go bland go Bagutta!

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Jane Klemperer . 2024-08-06

MORE AT Google

Food is lovely, but the service is really poor. The staff really couldn’t keep on top of the ordering, and seemed to prioritise orders coming in online for delivery. We were the first table there before it got busy and waited a long time get everything. Several tables came and went in the time we were there, and it seemed very much our orders were forgotten about. They obviously need more staff and better system for managing orders. We ended up there an hour later than we planned, affecting our onward plans for the evening which was a shame. They also add a substantial service charge to the bill, and they did a bit of rounding up with payment amounts which, given the poor & slow service, was rather taking liberties. Disappointing as an experience.

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Marysia Skwarka . 2024-08-04

MORE AT Google

What a find! Tucked away in a courtyard off George Street is this absolute gem. It was like being on holiday, our table on cobble stones with fairy lights and a buzzy but not crowded setting. The owner made the evening - being totally himself, funny, authentic and a pleasure to be alongside but ultimately the food was the star. Goats cheese bruscetta was outstanding, the pizzas crispy with no stinting on the toppings and everyone of our table of 8 was delighted with their food. Just a joy.

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Janek66 . 2024-08-04

MORE AT TripAdvisor

Great Italian food in a lovely setting,great friendly service

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Gary Kirwan . 2024-07-16

MORE AT Google

What a great find, lovely food and service. We sat outside which was fantastic. We will definitely return

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Carrie Mullins . 2024-06-17

MORE AT Google

Absolutely fantastic dinner. A good wide and traditional Italian menu with some stuff we want to go back and try. A real find. Great authentic Italian food and very friendly service. Like being back in Italy. A really great and crisp rosemary and salt pizza bread served with as part of the antipasto was followed by delicious pasta dishes and dessert.

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Aquinasmagister . 2024-05-08

MORE AT TripAdvisor

Great food. Proper Italian. Felt like I was in Italy.

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Victor George Raileanu . 2024-04-25

MORE AT Google

I've been to quite a few restaurants in St. Albans, but this is easily the worst one I've been to so far. Don't get me wrong, the restaurant felt very authentic -but I left feeling let down and frustrated with the service and food. I ordered the Linguine al Pesto and much to my disappointment it was the smallest portion of food, probably fit more for a child. Maybe it's because its egg pasta, but for the price (£17.50) - definitely not worth it. The strands of linguine also felt almost crunchy and undercooked. After, I ordered a tiramisu and the waiter assumed we were sharing. I guess it's nice for them to think of both of us, but ultimately I would have preferred just a single portion for myself. It also cost £8 and it tastes a bit off. We didn't get checked up on, ignored at points and the general atmosphere felt comfortable. I left feeling hungry and had to have a second dinner, this is not a good sign after going to an italian restaurant. Definitely won't be coming back.

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Seaside49786068205 . 2024-04-20

MORE AT TripAdvisor

Amazing food! Delicious pizzas, the staff is friendly and professional! The tiramisu is legendary as Mr Giuliano the grandpa of the restaurant

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Chris P . 2024-03-24

MORE AT TripAdvisor

As always, an amazing dinner! Pizzas were great and our waiter, Kristian, was a delight! We always look forward to be served a great tiramisu' by ... (ops, we don't actually know his name!) who reminds me of my nonno very much! :) Looking forward to being back soon!

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Maria Pia Maggioni . 2024-03-15

MORE AT Google

This adorable little restaurant blew me away. It's warm, friendly owners and staff were a welcome change in comparison to many restaurants. And the food was absolutely incredible. I had pizza and my wife had fresh pasta. Both were perfect! Literally brought me back to being a boy, and eating my Nonna's food. It reminded me of that scene in Ratatouille when the Food critic gets a nostalgia memory of being a boy. My wife was confused when I was eating in silence while staring into the void... my face looking more and more emotional. Anyway, I highly recommend. Also not badly priced. Lol.

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Lorenzo Molezzi . 2024-03-13

MORE AT Google

Wonderful family owned restaurant. Fabulous with kids (teddy bear pizzas went down very well!). The food is absolutely delicious and very reasonably priced. A must in St Albans.

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Gemma Jones . 2024-02-29

MORE AT Google

Such an authentic Italian restaurant! The waiters are extremely friendly and funny! The food was incredible: we got a Nutella cheesecake as dessert! It was a great experience and would highly recommend this place!

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Danae Valterio . 2024-02-26

MORE AT Google

This is from my son “as the son of an Italian father I have never had calzone before,they have made me my first calzone tonight. I can not describe this calzone in words and have to say that it was rich,but at the same time light to digest” The owner Antonio is very friendly and joyful,Definitely recommend.

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Alessandro Fanzola . 2024-02-14

MORE AT Google

Although we had email confirmation for 8pm they did not have our booking. They squeezed us in, tables were very close together, just inches apart. It took 30 mins for drinks to arrive. After 60 mins I was told my main was not available and I would have to have lamb. We asked how long it would take as we had already waited 1 hour with no food and were told that’s ok you have your starters to come yet! Staters arrived at 9.20 pm and were not good. Our mains arrived at 9.45. My husband had ordered a pasta dish and they brought a bowl of mussels and prawns, no pasta. They offered to change it but we were not prepared to wait any longer as starving. We offered to pay for our wine and awful starters but were told not to worry. The evening was like a Fawlty Towers experience. Just made it to Nando’s before they closed to get some food. Not what we had hoped for on our night away but at least it was tasty and the staff went out of their way to help us.

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Hilary A . 2024-02-07

MORE AT TripAdvisor

Average, overpriced food. Won’t be coming back.

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George Guest . 2024-02-06

MORE AT Google

We split our bill evenly, the owner decided to round each of our payment up to the nearest pound, on top of the 12.5% service charge, just to get an extra few £s off us, cheeky man 👎🏽 The menu online is not the same as the one in the restaurant, be prepared to not have what you’re after. Wouldn’t advise getting the Tutto pizza, it was just pepperoni, olives and mushroom. Not ‘all toppings’ as advertised. One of the more expensive pizza but tastes subpar. Restaurant lacked proper ventilation, the pizza oven makes it smokey and eyes watery in there.

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Nai . 2024-01-22

MORE AT Google

I came here with a large group for a birthday meal and I’d definitely go again. The food was delicious & came very quickly considering it was a busy Friday night and we were a table of 10. The prices are very good in comparison to some of the other Italians in St Albans. The staff were friendly and the owner was very sweet.

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Sarah McMaster . 2023-12-11

MORE AT Google

Excellent and unexpected treat. Proper Italian Restaurant. Freshly made pasta. Great service. Authentic Italian hospitality. Best Italian food that we’ve had outside of Italy.

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Debbie B . 2023-11-19

MORE AT TripAdvisor

Hidden Italian restaurant down George Street. The old man that works there is super friendly and works so hard. Seems like he is the owner and the others working there are his children and grandchildren? But he takes orders himself. Impressive. Ordered a main each and then a tiramisu for dessert. I ordered the salmon pasta for main. The restaurant got a little smokey. My eyes were watering every now and then because of the smoke from the pizza oven. We were sat on the table next to the entrance of the toilet, so there was a light cool breeze every now and then. Overall would recommend, but a bit more expensive than other Italian restaurants around St. Albans. But we found this restaurant last minute and they had availability (maybe because it’s a bit more hidden).

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Melissa Cheung . 2023-11-12

MORE AT Google

Really tasty pizza and fairly priced. Good Italian vibes.

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Horatio Hilfiger . 2023-10-31

MORE AT Google

Very delicious pizza! 100% recommend.

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Alejandra Zacarias . 2023-10-28

MORE AT Google

Food had potential to be lovely - plate looked lovely (I had pasta with clams) but mine and my friends homemade green pasta arrived very al dente... I know it's got to have a little 'bite' to it, but it was definitely undercooked! My dish was also very salty and covered in chopped chillies (too many), as was my friends dish, which we both had to pick out. Given the price tag, was very disappointed - need better attention to detail

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Joanna Knapp . 2023-10-24

MORE AT Google

pizza was delivered cold and it took one hour, not nice as it was my 8 yrs granddaughter`s treat.

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Isotta . 2023-10-22

MORE AT Just Eat

A nice little Italian. The food is very good and really well cooked, expect the pizza. For an Authentic Italian restaurant, the pizza is sloppy and undercooked. I've had pizza twice, I assumed the first time was just a one off but I ordered a pizza the second time and it was the same. No crunch to the base and too much cheese. I refuse to believe an Italian person cooks these pizzas. Someone at the table next to us said the same. I had minimal toppings too. A Margherita and a Funghi so there really isn't any excuse. The flavour was there but I would expect much much more from an authentic Italian restaurant . Other than that, the rest of the food was incredible. The pasta dishes were some of the best I have ever had and the service was great (again, very authentic). If you feel you need to be coddled and have your hand held, you probably dont want a proper Italian restaurant . Lovely people and great food. We will continue to visit but I really wish they would make more effort to get the pizza right. Less toppings and longer in the oven.

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Ben Mckimm . 2023-10-18

MORE AT Google

Excellent pizza but let down by the delivery. Pizza cold and delivery sullen. I might pick it up next time. Would have benefitted from being in an insulated carrier.

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Sue . 2023-10-08

MORE AT Just Eat

Good value Italian food with excellent house wine offering

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Deborah Eastwood . 2023-10-07

MORE AT Google

First visit to this restaurant following a friend's recommendation. Situated in a quiet backwater in the heart of St Albans, we found this authentic Italian restaurant run by an Italian family. There was a very extensive a la carte menu and at reasonable prices. There were four of us and following garlic wine we all chose different mains of pizza, spaghetti and lamb in red wine. All dishes were plentiful and delicious and were value for money. I would thoroughly recommend this restaurant.

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Matsudana . 2023-10-05

MORE AT TripAdvisor

We had booked for my brother in law's birthday & arrived to be told the booking system allowed double bookings so our table had been given to another party. So why have a booking system? Totally pointless. Went to Thai Rack across the road and had a great evening. And a week later, despite emailing the restaurant to share her disappointment, my sister in law has received no response.

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Kate Dell . 2023-09-29

MORE AT Google

The evening was extremely hectic with customers already disgruntled around the restaurant when we arrived. We waited half an hour just to order drinks. Apparently they were a waiter down but there was no form of apology for the slow/lack of service. When we eventually did have a drink order taken I asked the staff member if they thought it was a good idea to stay and he said ‘well it’s up to you’. A man, who I presume was the owner made the environment more uncomfortable with his blatant disrespect of a female member of staff. Calling her ‘the girl’, shouting at her, being rude and disrespectful. She looked close to tears. I asked her how long she had been working there and she said two weeks to which I advised her to find a different job! Food was fine but hugely overpriced. I asked for the service charge to be taken off the bill.

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O5568XAhannahs . 2023-09-24

MORE AT TripAdvisor

Had a lovely meal with my family. The food and service were brilliant, thank you for a lovely afternoon.

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Nikki Dixon . 2023-09-11

MORE AT Google

It was our first time at Locanda Bagutta in St. Albans. Food was delicious. The menu is full of traditional Italian dishes. We had antipasto misto with focaccia, then penne pasta puttanesca, risotto allo scoglio, salmon, parmigiana di melanzane and pasta rigatoni with salmon and pistacchio, nutella cheesecake and a bottle of Pinot noir rose. Highly recommended!

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Alessio Cataldo . 2023-09-10

MORE AT Google

The restaurant felt noticeably understaffed, for context it was 8pm on a Saturday night so we expected it to be busy (but could argue if you can't handle a restaurant at max capacity then maybe need more staff to help...) Started off with a 55 minute wait for drinks! (1 bottle of beer and 1 bottle of coke). Our two Pizzas arrived after probably 1hr 20. The pizza was okay. Not the best, not the worst.

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Arran Cann . 2023-08-29

MORE AT Google

Poor service and rude staff. Group of 15 and we were cramped into a corner. Staff were rude when taking the order snatching the menu off us and cutting us off when ordering. Food took a long time to come out - pasta was cold. I told them my pasta was cold twice and they took it away and came back to say there is no pasta left. I would not come back again.

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roshni shah . 2023-08-29

MORE AT Google

Absolutely terrible experience here two days ago. The old waiter had no clue and was rude when taking orders, snatching menus off everyone and not even listening. Food came very late over 45minutes. Some dishes were cold and had to be sent back more than once. Some dishes came incorrect due to the old waiter not listening properly. Two people in our group didn't even get food at all as they claimed to have run out of the specific pasta. Only blessing was we received a refund off the messed up orders and those not received. Also didn't pay service charge. Would not recommend this place when it's busy at all!

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Saajan Shah . 2023-08-28

MORE AT Google

Most under-rated Italian in St Albans! The food is fantastic - so much flavour in both of our pasta dishes (one with seafood, one with anchovies). Service is friendly and authentic

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995si_nt . 2023-08-15

MORE AT TripAdvisor

One of the best if not THE best Italian restaurant I have ever eaten in. Great staff, specifically the lady who was excellent. Thanks so much for a lovely evening!

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Declan Molloy . 2023-08-09

MORE AT Google

As written by my wife: St Albans isn't exactly short of restaurants, especially Italian ones. We chose Locanda Bagutta for an early dinner before a show at the Roman amphitheatre because it looked like the most authentic and its menu had the most appealing selection of pizzas (always a good option when you need a quick meal). Unfortunately, we did not have a good experience, and ultimately felt extremely ripped off. It is authentic, certainly - run by an Italian family with multiple generations all taking part. However, things didn't get off to a good start when we were told on being seated that we couldn't order any pizza for at least half an hour, as the pizza oven was busy with a mass order (60 pizzas for takeaway for a wedding). Given that an order that size would likely have been placed months ahead, I would have hoped to have been pre-warned when I phoned the restaurant that morning to book our table. Yes, the rest of the menu offers a broad variety of pastas, meat and fish dishes. But you don't expect to come to a restaurant to find half the menu unavailable. We began with a portion of olives. When the bowl arrived, we were astonished to find that our £4.50 had purchased precisely 6 olives. That's 75p per olive. Granted, they were large olives, but imagine sharing that portion amongst a table of 4 people - one and a half olives per person. Moving on to the main meal, we didn't fancy pasta, so went for other dishes. None of the mains quite appealed to me so I chose two starters: melanzane parmigiana and gamberetti piccante. In fairness, both dishes were very tasty. The aubergine parmigiana was rich and warming, the aubergine creamily soft and smothered in lashings of melty cheese. The prawns were leaning slightly towards overcooked but not badly so, and the tomato sauce was full flavoured with a decent bite of chilli. However, serving the butterflied prawns still in their shells (legs and all) when they're smothered in sauce does not make for easy eating. I found myself eating bits of shell and leg as I couldn't see whether I had successfully removed them all from the prawns as I went along. Being starters, the portion size was quite dainty, so I did still feel somewhat hungry afterwards - especially given their prices (£12.50 and £13.50 respectively). My husband, meanwhile, went for the Pollo Milanese. Now, whenever we have had any meat (be it chicken, pork, or veal) "Milanese" in any Italian restaurant anywhere in the world, it has meant an escalope of the relevant meat, hammered out thinly, crumbed and fried, and served with a generous heap of spaghetti in tomato sauce at the side. So we were quite surprised when our waiter asked my husband if he wanted any potatoes along with his £18 chicken Milanese. Seeing our blank looks, the waiter suggested some spaghetti with tomato sauce, which my husband accepted - not quite sure at this point whether there would be a separate charge for it. When it came, the chicken arrived on a large plate, atop a superfluous and sad looking lettuce leaf, while the spaghetti was brought on a separate side dish. Both tasted good, with the chicken tender and crisply crumbed, and the spaghetti nicely al dente. To our dismay, though, the parmesan offered to sprinkle on the spaghetti was not freshly grated but looked like the powder version you get in a tub in the supermarket. My husband drank diet coke because he was driving, while I had a glass of red wine (Dolcetto d'Alba). I had to send the first glass back as it tasted oxidised - like the bottle had been sitting open for too long. To their credit, the waitress readily replaced it with a new glass from a fresh bottle. I don't think we have ever felt so ripped off by a restaurant. For 6 olives, 2 starters, 1 main course with a side, a glass of wine and a diet coke, and a 12.5% service charge, we were charged £75.37!!! And that side dish of spaghetti for with the £18 piece of chicken? That cost £7.50?! We'd be surprised if the ingredients for that quantity of spaghetti and tomato sauce cost more than 50p.

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Heinz Meyer . 2023-07-23

MORE AT Google

St Albans isn't exactly short of restaurants, especially Italian ones. We chose Locanda Bagutta for an early dinner before a show at the Roman amphitheatre because it looked like the most authentic and its menu had the most appealing selection of pizzas (always a good option when you need a quick meal). Unfortunately, we did not have a good experience, and ultimately felt extremely ripped off. It is authentic, certainly - run by an Italian family with multiple generations all taking part. However, things didn't get off to a good start when we were told on being seated that we couldn't order any pizza for at least half an hour, as the pizza oven was busy with a mass order (60 pizzas for takeaway for a wedding). Given that an order that size would likely have been placed months ahead, I would have hoped to have been pre-warned when I phoned the restaurant that morning to book our table. Yes, the rest of the menu offers a broad variety of pastas, meat and fish dishes. But you don't expect to come to a restaurant to find half the menu unavailable. We began with a portion of olives. When the bowl arrived, we were astonished to find that our £4.50 had purchased precisely 6 olives. That's 75p per olive. Granted, they were large olives, but imagine sharing that portion amongst a table of 4 people - one and a half olives per person. Moving on to the main meal, we didn't fancy pasta, so went for other dishes. None of the mains quite appealed to me so I chose two starters: melanzane parmigiana and gamberetti piccante. In fairness, both dishes were very tasty. The aubergine parmigiana was rich and warming, the aubergine creamily soft and smothered in lashings of melty cheese. The prawns were leaning slightly towards overcooked but not badly so, and the tomato sauce was full flavoured with a decent bite of chilli. However, serving the butterflied prawns still in their shells (legs and all) when they're smothered in sauce does not make for easy eating. I found myself eating bits of shell and leg as I couldn't see whether I had successfully removed them all from the prawns as I went along. Being starters, the portion size was quite dainty, so I did still feel somewhat hungry afterwards - especially given their prices (£12.50 and £13.50 respectively). My husband, meanwhile, went for the Pollo Milanese. Now, whenever we have had any meat (be it chicken, pork, or veal) "Milanese" in any Italian restaurant anywhere in the world, it has meant an escalope of the relevant meat, hammered out thinly, crumbed and fried, and served with a generous heap of spaghetti in tomato sauce at the side. So we were quite surprised when our waiter asked my husband if he wanted any potatoes along with his £18 chicken Milanese. Seeing our blank looks, the waiter suggested some spaghetti with tomato sauce, which my husband accepted - not quite sure at this point whether there would be a separate charge for it. When it came, the chicken arrived on a large plate, atop a superfluous and sad looking lettuce leaf, while the spaghetti was brought on a separate side dish. Both tasted good, with the chicken tender and crisply crumbed, and the spaghetti nicely al dente. To our dismay, though, the parmesan offered to sprinkle on the spaghetti was not freshly grated but looked like the powder version you get in a tub in the supermarket. My husband drank diet coke because he was driving, while I had a glass of red wine (Dolcetto d'Alba). I had to send the first glass back as it tasted oxidised - like the bottle had been sitting open for too long. To their credit, the waitress readily replaced it with a new glass from a fresh bottle. A note on atmosphere - Locanda Bagutta is based in a lovely old building with wooden beamed ceiling - but the over loud Italian radio playing on speakers in the ceiling feels intrusive and isn't exactly conducive to a relaxing dinner conversation. And our table being tucked in a corner next to a storage cupboard would have been fine, had the kitchen staff not needed to open the cupboard door to retrieve ingredients during our dinner. The door is a sliding one, so we didn't have to get up to allow them access, but it was irritating nonetheless. Having to dash to the theatre, we didn't have time for dessert, so just got our bill after the mains. I don't think we have ever felt so ripped off by a restaurant. For 6 olives, 2 starters, 1 main course with a side, a glass of wine and a diet coke, and a 12.5% service charge, we were charged £75.37!!! And that side dish of spaghetti for with the £18 piece of chicken? That cost £7.50?! We'd be surprised if the ingredients for that quantity of spaghetti and tomato sauce cost more than 50p. Our feelings about value may have been totally different had we been able to order pizza, as most of the pizzas on the menu seemed reasonably priced, and we wouldn't have needed the ridiculous spaghetti side dish. But someone else's 60 takeaway pizzas meant we didn't get to find out. So yes, the chef at Locanda Bagutta can cook. And yes, it is an authentic family-run Italian restaurant. But no, it is not worth the money, not by a long shot. And no, we will not be returning.

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1985SaraM . 2023-07-22

MORE AT TripAdvisor

Best Italian street food in St Albans. Pizza is out of this world. Atmosphere is brilliant

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Azar Khunda . 2023-07-09

MORE AT Google

Great food, lovely staff and fantastic atmosphere - would recommend!

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Lorenzo Chiaraluce . 2023-06-15

MORE AT Google

Everything was delicious... Even the chips! We'll be back.

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T B . 2023-06-02

MORE AT Google

The BEST pizza in St. Albans - and my wife (who is from New Jersey so she would know) confirms this! The staff are friendly and accommodating too!

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SiCla . 2023-06-01

MORE AT TripAdvisor

Food was nice and Italian gentleman who served us was charming. However the chair gave way on a member of our party and he crashed to the floor hitting his head on a sideboard as he fell. The staff were decidedly nonplussed and no manager checked to see if he was OK. We wouldn't go back there.

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Jacqui Barry . 2023-05-13

MORE AT Google

Authentic Italian food and service.

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Axel Flaig . 2023-05-08

MORE AT Google

Super tasty food great service quirky Italian restaurant

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Oleńka Scott . 2023-04-17

MORE AT Google

Seriously superb delicious proper Italian food (NOT commercial like other so called 'Italian' restaurants in St Albans) This is a real hidden gem, totally worth a visit, service was delightful and the taste and freshness of the food was SUPERB - we will be back !

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Jonathan Sandford . 2023-04-17

MORE AT Google

Found this gem of a restaurant after leaving another disappointing place down the road. We really wanted an Italian meal and this restaurant certainly delivered. The staff were friendly and attentive, the food was fresh, authentic and delicious. The prices were spot on. The atmosphere was relaxed and cosy and I will certainly be returning when I am next in St Albans.

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RSA1978 . 2023-04-15

MORE AT TripAdvisor

Food and service good but didn't really like baby and push chair squeezed in behind my chair. Felt very claustrophobic.

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Pat Pepper . 2023-04-08

MORE AT Google

Wonderful meal, fantastic service! Highly recommend. This isn’t the “top” Italian in St Albans but REALLY should be! Incredible food and authentic service 🥰

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Siún Tobin . 2023-03-11

MORE AT Google

I would say the food here is average. I had black ink seafood pasta, other than two squid rings, the rest of the seafood was chopped up so finely I couldn’t see what I was having, and the seafood portion was minimal. The tiramisu was lovely, best of all the desserts. The cheesecake mild in taste but light and fluffy. The orange dessert was hard to understand what it was (no menu waiter just tried to describe it) and it was caramizled oranges slices and ice cream so I was disappointed when I realised that’s all it was. Cute decor, feels like being in a small Italian place in Italy itself. Friendly staff. The rest of the group described their pasta dishes as “ok” also

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L A . 2023-03-09

MORE AT Google

Pizza was sooo delicious! Had the Nettunno with extra seafood! The crust is to die for!

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Michelle Mahadeo . 2023-03-07

MORE AT Google

I’ve been to this restaurant a few times and had excellent food, but this visit was just awful. Our starters arrived with our main course which was bad enough, but when I eventually got my ravioli (the wrong one arrived to begin with), it was frozen in the middle. The staff couldn’t have cared less. My microwaved replacement arrived with no apology, and we were made to feel very unwelcome for the rest of the evening. We will never return!

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ejmurphy22 . 2023-02-12

MORE AT TripAdvisor

Such a lovely atmosphere, we went for NYE dinner and it was delicious. All the staff were very kind and super friendly, this is our second visit and we’ll definitely go back!!

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Sophiespud72 . 2022-12-31

MORE AT TripAdvisor

Sadly my meal arrived cold. The liver was warm, the bacon was cremated and potato puree was awful. My son's pizza did not arrive until the rest of the family had finished their meals. They got arsey when we complained and told them to remove the service charge. We will not be going again.

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George Ashworth . 2022-12-23

MORE AT Google

Not only is the service FANTASTIC, Chef Fabio is simply Superb. My sister and I have Coeliac Disease and Chef Fabio and his team always cook the best Gluten Free dishes for us whilst taking the upmost care to not cross-contaminate. Risotto is delicious - highly recommend A true St Albans Gem :-)

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NicolaKHerts . 2022-12-18

MORE AT TripAdvisor

A nice italian restaurant with polite and attentive staff. Pizza was tasty and Tiramisu was creamy. Falls short of top marks as it lacked that little extra something of truly great restaurants but a very good choice nonetheless.

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Joseph Devine . 2022-12-16

MORE AT Google

A lovely restaurant, good food, very friendly staff. I would highly recommend it.

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LINDY COOPER . 2022-12-12

MORE AT Google

Great pizza and nice atmosphere, will be back!

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Pelin . 2022-12-03

MORE AT Google

I love this restaurant ! The food is EXCELLENT and the team are amazing !! As a frequent Italian traveller - this little place packs a food punch right on my doorstep. I always look forward to eating here and nothing is ever to much for the staff. It’s a great place to eat with family, friends and sometimes I like to come alone ;) thanks Antonio for this GEM of a restaurant !!

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Madoorna . 2022-11-15

MORE AT TripAdvisor

Had a brilliant meal with friends, the staff were amazing making sure we had everything we needed, the food was gorgeous and to top it off, we had the most incredible waiter Juilliano!!! I will definitely be going back to work my way through the menu 😋

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Tasha1444 . 2022-11-14

MORE AT TripAdvisor

This place is a hidden gem! Literally THE best place to eat in St. Albans . The staff are all friendly and welcoming. The menu is vast with plenty to choose from. The staff are happy to recommend their favourites! I was recommended the lasagne which is not something I would normally order when eating out! It did NOT disappoint, it tasted sooooo good!!! They have some amazing Italian wines and the desserts are to die for! If you have room that is!! Because the portions are huge! The crème brûlée and tirimisu are both delicious! When we visited in the summer we sat in the pretty little courtyard which is lit with fairy lights and just lovely! Everytime I visit my family in Hertfordshire, I’m sad if we don’t make it here! They literally make you feel like part of the family! A must visit in St Albans!

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Essexgirltravels . 2022-11-13

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Last night I return to what was our favourite sport to witness a horrific situation which with what I can tell included a heavily pregnant lady and who seem to be the owner of the restaurant. To what I witnessed this lady was being verbally attacked in front of the whole restaurant which was full with customers which all became very of where of the situation that was occurring. To watch seemed the lady and the owner speaking another language with my l lack of acknowledgement of the language they were speaking it was clear anyone to see that he was aggressive in his tone towards the lady which led to her also shouting back. Not only was she distressed this happened in front of her kids where she left the restaurant in tears as a returning customer to see the management treat a pregnant customer in this manner I will definitely not be returning they have lost a returning customer of three years. This is not how a man especially the owner who is the face of the restaurant treats a heavily pregnant lady in front of a room full of customers which not only humiliated her left her in tears leaving the property. This is no longer a favourite spot, it’s is to be ignored and hopefully stop anyone else being disrespected and humiliated. The man should learn from his actions not to treat any of his customers in that way I am shocked to the core to what I had witnessed I had only come to place an order for food and left with such saddening disappointment. Sickening

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R4520XGjessicah . 2022-10-29

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We were just wondering around and saw this beautiful alleyway underneath various strung lights, we walked to the front of this quaint restaurant and were greeted by a wide smile and friendly service from this vibrant and cheerful girl. The staff were great all night especially this charismatic older gentleman who I think was called Giuliano. We weren't experts on wine so we were advised on the best one by a waitress who gave us tasters based on our preference. The service was reasonably fast and made us feel very at ease. The two young male waiters were very familiar, polite and helpful. We will definitely return to these loveable characters and delicious food.

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P1568GYlily . 2022-10-23

MORE AT TripAdvisor

Was craving pizza so happened to find this place after googling. I had what they call a calopizza. Delicious!

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Sharon N . 2022-10-22

MORE AT Google

Great food (we had pasta, pizza, seabream and veal) friendly service. Nice atmosphere we would def go back

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emmafoody . 2022-10-15

MORE AT TripAdvisor

The establishment had wooden beams stuffed with white expanding foam. Food was over priced and bland. Starters seemed like leftovers Tsatziki, with dill, perhaps they had run out of mint and the aubergine subermerged in 3 mm of oil. Mains pasta with truffle at £23...

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Des C . 2022-10-14

MORE AT TripAdvisor

Not the best photos, empty plates! But we couldn't help getting stuck in. I don't usually post reviews but Lasagne best I've had. Pizza amazing. Well worth a visit

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Simon Chandler . 2022-10-09

MORE AT Google

An authentic Italian gem in St Albans. We've been going here for a number of years and it has been consistently good - great tasting food and drink topped byexcellent service.

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M S . 2022-09-17

MORE AT Google

I had read the reviews before visiting and was looking forward to the meal but had a few reservations. Firstly it was not a busy night. All of our party were looking forward to the meal. The monkfish and the chicken dishes were not available,...

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blindlemon33 . 2022-09-05

MORE AT TripAdvisor

Charming Italian place. Good menu. Friendly Italian service

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Matthew Hatfield . 2022-08-21

MORE AT Google

This place is fantastic. Amazing food and very good value. Sitting in the courtyard in the sun is like being on holiday. 100% coming back to this place and telling all my friends to do the same

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Lucy Broyd . 2022-08-21

MORE AT Google

Terrific restaurant. Very good food and service. Amazing atmosphere. Maybe it was just that it was a warm and cosy day and with the seating in the passageway, you could almost imagine a narrow cobbled street somewhere in Tuscany.....

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Norbert Kang . 2022-08-16

MORE AT Google

Great pasta and burrata but service was frantic and a bit slow. Have just been again. Ordered pizza and would have loved a napoli style pizza but was just all melted cheese.

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R Saini . 2022-08-13

MORE AT Google

Want a little taste of classic Italy, then look no further! Great prices, proper authentic food you’d get in Italy, friendly and flexible team, no fuss and great for families - they have the typical Italian love, appreciation and welcome for children - their pizzas came out with bear shaped faces, ears eyes etc, which they all loved! A great staple regular restaurant for us and will be for all families.

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Paul Batchelor . 2022-08-12

MORE AT Google

The pasta is amazing! Well priced.

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A C . 2022-08-04

MORE AT Google

Lovely authentic Italian food. A little pricey

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Simon Angel . 2022-08-03

MORE AT Google

Despite several staff in a relatively small area outside we were ignored for 5 mins and then left at the table for 35 mins .. . Disappointing start to what should have been a special evening .. there were plenty of staff of all ages...

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66greggh . 2022-08-02

MORE AT TripAdvisor

I visited this beautiful find with my friend. All the staff were very friendly and knowledgeable about all aspects of the menu. The food was absolutely delicious, I can’t wait to taste another dish. I will definitely be visiting again. The restaurant has a real...

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B4489VAkellys . 2022-08-02

MORE AT TripAdvisor

I was a bit concerned after reading all of the reviews but decided to give it a go. We arrived just after 7pm on Saturday so it wasn't too busy yet and I think that worked for us. It was lovely to sit outside and...

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Carol J . 2022-08-01

MORE AT TripAdvisor

Awful. Been to this restaurant before and it was lovely - today it was awful. Got to the restaurant just after 7PM and was told the kitchen was closing at 9PM so would have to order asap. We had only just arrived and weren't ready to order. The waiter stood by our table and watched us read over the menu. The pizza was mediocre. I was more impressed by my pizza a few nights before at Wetherspoons. The cherry on top was going inside where the waiters were dancing and taking shots - so unprofessional and made me feel uncomfortable.

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Charlotte . 2022-07-24

MORE AT Google

Beautiful venue, great atmosphere and really friendly staff! However there is room to improve on some areas, which I am sure can be fixed as I would love to give the place another go. - my partner’s pizza plate was chipped in a few places with an actual loose bit of plate there when served - thankfully he noticed and did not accidentally eat it. This is a serious health hazard and all damaged plates have to be chucked. - desserts were not great unfortunately. Tiramisu was dry, lacking in flavour and the mascarpone layer was really thin. My partner’s chocolate and pear tart oddly did not taste of either of the main ingredients. May come back to try pasta next time, but will give it a while.

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Tatiana Gordeeva . 2022-07-24

MORE AT Google

Sitting outside was lovely. However the food was overpriced and average and I think there are better Italian restaurants in town.

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Sarah B . 2022-07-22

MORE AT Google

Sadly had an awful experience here. Having been ignored through almost our entire time there by both the owner and our waitress who looked very unhappy to be there half our table received their pizzas. Two of us had ordered the homemade pasta carbonara but...

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FoodieGCV . 2022-07-18

MORE AT TripAdvisor

OMG!!! What a hidden gem! Absolutely loved it! The food was out of this world, deeeelicious! The owner, Antonio, and his team, including Juliano and Michelle, we sooooo welcoming and friendly. The restaurant is perfectly tucked away in George Street, with the benefits of being able to sit outside in the quaint courtyard and enjoy the twinkling lights with a superb glass of wine (or two), finishing with a Lemoncello An amazing night! We will be back - and in numbers! Totally recommend

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Sue Wybrow . 2022-07-11

MORE AT Google

One of the best Italian restaurants I've been to that's not in Italy. Great homemade pasta Italian wine on point. Always happy to find you a table when they are busy. Great staff. Always such great food Can't recommend this place enough Bellissimo 🤌

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Sarah Pearson . 2022-07-11

MORE AT Google

Delicious food but over priced. We had a birthday, and they brought out a tiramisu with candles which we thought was a lovely touch. When they brought out the bill and we found out they had charged us £7.50 each for a small piece of tiramisu. It was delicious, but not worth anywhere near that amount. A shame as if the prices were less it would be a great restaurant.

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Andy Hopkinson . 2022-05-20

MORE AT Google

My visit exceeded my expectations. Bagutta has a very authentic Italian feel to it and demonstrates how simplicity at its finest can be great. Pizza’s were very good and the pasta dishes cannot be much better. The restaurant being run and managed by Italians is definitely noticeable.

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C M . 2022-05-04

MORE AT Google

Went here for dinner last night with my partner and I was blown away by the attentive staff and good. Would highly recommend this place to everyone

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Christopher Holden . 2022-04-09

MORE AT Google

Great food, service could be a little sharper...

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Yabba Yabba . 2022-04-06

MORE AT Google

Lovely food, lovely experience, definitely recommend

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James Tollitt . 2022-04-02

MORE AT Google

Beautiful, authentic food, excellent service, will definitely be back.

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Cecilia Anghel Fogarty . 2022-04-01

MORE AT Google

La comida está muy bien, el servicio también, seguro volveré

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papiepicpro . 2022-03-29

MORE AT Google

Delicious food, wonderful restaurant. Order the Gnocchi Tartufo. Wow. Thanks to Giuliano and the team for a wonderful evening.

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Mary Glavin . 2022-03-27

MORE AT Google

Our first visit to this restaurant, formerly the much missed tapas restaurant run by Mark Stanley. The inside has been spruced up and somehow enlarged slightly. The staff are bustling, friendly and enthusiastic, overseen by Guiliano, the charming owner. The food is superb - bresaola...

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IanRHamilton . 2022-03-26

MORE AT TripAdvisor

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