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4.3

Based on 994 opinions finded in 2 websites

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Nº 179 in 472 in St Albans

Nº 17 of 31 Italian in St Albans

CUSTOMERS TALK ABOUT DISHES WITH..ladyspaghettibolognesepizzacreambeautifulmusselschickenchocolatemustcheesesaladmeatsteaklambgarlicpastacooked

comment_iconOpinions

We made a reservation, they confirmed it and when we arrived the restaurant closed (Google marked it as open). Little seriousness. We made a reservation, they confirmed it and when we arrived the restaurant was closed (Google showed it as open). Not very serious

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Jalmabet . 2023-09-17

MORE AT Google

Closed ...booked online, but turned up to closed restsurant - online booking still open...don't waste your time ...go rlsewhere ...this restaurant us CLOSED

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Debbie C . 2023-09-02

MORE AT TripAdvisor

Did a online reservation for 7.30pm but it was closed, no sign and doors were locked. I managed to call someone and they said it gone out of business so I told them to stop taking online reservation. DONT BOTHER WITH THEM !!!!!!!!!

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Sarah H . 2023-08-11

MORE AT TripAdvisor

This restaurant is closed but still taking online bookings. We arrved for a birthday meal to find place in darkness. Even received an online reminder day before!

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Julie T . 2023-08-04

MORE AT TripAdvisor

6 pm booking for 4. Door locked tight. Didn’t answer phone or email query. No notice in door to say it had shut. Went to Cote next door who were more than happy to take our money. Don’t bother.

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sharron s . 2023-07-16

MORE AT TripAdvisor

Used to love this place, although having moved away from the area only got back on the odd occasion. Won't bother again. Menu similar but different, and not for the better! Wife felt ill next day. Could be coincidence but rather try elsewhere.

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Mark Young . 2023-06-27

MORE AT Google

Advertised opening time for lunch is 12:00. We arrived early for our 12:15 booking, and found the door locked. When the door was still locked at 12:25 we gave up and went elsewhere.

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Margaret S . 2023-06-27

MORE AT TripAdvisor

A hidden treasure with excellent food, friendly service and an airy ambiance. We started with bruschetta classica, which we shared. I had spaghetti alla marinara which was very tasty and my friend had a vegetarian meal. The food was freshly cooked and looked and smelled amazing, It was well worth the money we paid.

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Lilian B . 2023-06-22

MORE AT TripAdvisor

This maybe just a door entry down a long corridor to a friendly, modern, spacious and clean restaurant, but once there the food is delicious and the service efficient and friendly.

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Uktrqceller . 2023-06-18

MORE AT TripAdvisor

Sensational from food to service. ❤️

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Laurie McNam . 2023-06-04

MORE AT Google

Little gem at the end of a long corridor lol Don’t pass it if you fancy authentic Italian cuisine. Absolutely delicious food and we got a FREE BOTTLE OF WINE 🍷 Special Offer!! Would definitely recommend it. Great service, lovely food and a great environment. We’ll be back!!

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Suzanne C . 2023-05-19

MORE AT TripAdvisor

It was a lovely restaurant to dine with friends, partners. Very welcoming staff and manager, food well presented and tasteful.

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olliet855 . 2023-05-18

MORE AT TripAdvisor

“Wonderful Evening Meal” What a wonderful meal! The portions were very generous, the food was well prepared and presented. We had a lovely unhurried evening served with fabulous porn star cocktails! Our host Manjeet was exceptional.

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Karen Marie S . 2023-05-15

MORE AT TripAdvisor

Sadly agree that the customer service is very poor. They were confused with the drinks I wanted and took several attempts to get (almost) the right ones by which time I just had what I got! Wheat pasta when ordered gluten free resulting in one person having to wait for it to be cooked whilst we all had our main and even then the pasta was undercooked. We were sat under a heater? which became very hot at the end of the meal. And we weren’t told that they close at 10pm when booking, but were told just before 10pm that they were closing in 5-10 mins so we felt a little rushed. The food was good though, portions are big, unfortunately a few of us had Luke warm dishes. And we had a complimentary pudding which was a nice touch. The staff were nice albeit a little reserved. It was quite quiet after a while there which was surprising being a central town location. Perhaps the early closing puts people off? The table wasn’t cleared either so it was cluttered with empty glasses bottles etc for a while. Not sure we will return until the service is better.

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Gemma Y . 2023-05-13

MORE AT TripAdvisor

I went there on Saturday. I didn't like the customer service at all. Lack of understanding and patience from the waiter, rushing us to order our mains. I was surprised they brought our main courses whilst we were still eating our starters, not good at all. No toilet paper in mens toilet. Food is good though

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Flyer32100696577 . 2023-05-07

MORE AT TripAdvisor

There wasn't a single vegan main on the menu, but the restaurant kindly made my favourite pasta dish for me. Spaghetti aglio, olio and peperoncino . It was delicious

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Sonal Shah . 2023-04-23

MORE AT Google

Food was terrible, I have been here many times in the past and had delicious food, but the staff all have changed, carbonara was tasteless, slow cooked pork had no flavour and the calzone had an exceptionally spicy sauce pored over it, if I’d wanted spicy Indian I’d have gone to an authenticate Indian restaurant, so very disappointed, I won’t be returning

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chris goodey . 2023-04-23

MORE AT Google

Good food and faster than most service.

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Tim Ricketts . 2023-04-14

MORE AT Google

Found this Italian place via Google search. Reviews seemed good, so booked it for a special event for 6 people. The entrance is a bit weird but the restaurant is much better. Food is good, specially the desserts. We were asked to give the table back even though the restaurant was hardly occupied. The hostesses was keen to bring our bill even though we said we might order a few more drinks. If you are in the neighborhood could try the place.

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P J . 2023-04-13

MORE AT Google

Love this place. Favourite Italian in St Alban's. Good food, good portions and quick service. Honestly a really good place to visit.

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Matt Langrish . 2023-04-02

MORE AT Google

Very nice food. Lotus cake was first class, wonderful service from a waiter named Mansol, he provided wonderful service, please pass this message on to him! Thanks for the experience!

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Amanpreet Singh . 2023-03-31

MORE AT Google

This was my 30th birthday celebration everything pre ordered 3 weeks in advance . We turnt up at 7 drinks took an hour so we went to the bar told we can’t order there starters all wrong 3 missinf , mains came 2 hrs after starters on average each round of drinks took 45 mins. 5 dinners sent back raw meat . Really bad experience for my birthday we came years ago and was Lovley they have since changed hands everyone around us other tables was complaining . We got a discount on bill and I felt so so sorry for the lady in charge as manager was on holiday she was called Arpita very professional felt so sorry for her as she we getting the brunt of her poor staff. Never ever again

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Jessica R . 2023-03-26

MORE AT TripAdvisor

Amazing Saturday evening very tasty food , good service ...

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Giorgian Contu . 2023-03-19

MORE AT Google

5 of our family went to Alloro for a Mother’s Day meal. Great tasty food and they took care of my gluten free requirements. Staff friendly and helpful. Will definitely return. Thanks Alloro 👏🏻👏🏻

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Derek G . 2023-03-19

MORE AT TripAdvisor

Last Saturday me and my friends we had a great time at this place....very good service very courteous with amazing food! Definitely we will come back!

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396opreab . 2023-02-20

MORE AT TripAdvisor

Great service, very attentive and really good food :-)

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Chloe Hofmann . 2023-02-14

MORE AT Google

We turned up last week at 6pm (as the booking below) for my daughters birthday. We arrived and the restaurant was dark, with no staff and only a chef who came from the back of the restaurant. He did apologise. We sat for 25 minutes...

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Josansmith78 . 2023-02-12

MORE AT TripAdvisor

Yesterday was my third time at the Alloro and it was a clear disappointment. The service was dragging...we had to wait for 50 minutes between starters and mains..! After we notified service the mains were subsequently rushed which meant that they were missing ingredients (e.g....

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Aishi098724 . 2023-02-06

MORE AT TripAdvisor

I can down from Newcastle for my friends 50th birthday meal absolutely beautiful the staff the service couldn't fault anything

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Lisa Mcnulty . 2023-01-29

MORE AT Google

Ordered via Deliveroo - Marinara was Luke warm and virtually no sea food. We have ordered this many times but the quality was shocking . Escalated to Deliveroo which was useless. Have deleted the app and won’t be back.

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Wayne Grierson . 2023-01-21

MORE AT Google

Yesterday was my third time at the Alloro and it was a clear disappointment. The service was dragging...we had to wait for 50 minutes between starters and mains..! After we notified service the mains were subsequently rushed which meant that they were missing ingredients (e.g. there was no got cheese in the salad we ordered). The risotto was overcooked... Obviously there was no attempt made by the staff to compensate us for the bad service offered...Shame

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Christos Tsikolis . 2023-01-15

MORE AT Google

I been to Alloro last week It was a worst experience we booked a table in advance first we went there they said they are full then I told I have booking they don’t know about our booking there was no welcome they were busy...

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Noah16680 . 2023-01-04

MORE AT TripAdvisor

I went today with my friend on lunch time , and we were very disappointed after this visit. We were greeted by a chef who seated us at a table . The restaurant was empty and we had to wait for some to come to take our order . The waiter looked lost and he took a while to come to take our order. Carbonara was delicious , nice and creamy and a decent portion, but there’s plenty of other restaurants to choose from for a warmer welcome and a better service.

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Oli1234 . 2022-11-29

MORE AT Google

Very enjoyable. Excellent meal. Music just a bit too loud

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Peter Wilson . 2022-11-05

MORE AT Google

Went here on Saturday, the food was amazing and the cocktails were mind blowing! We had Pate and seabass and for drinks we had mango martini and espresso martini! The staff was soo friendly! The Halloween theme was soo wonderful! Definitely will visit again next weekend!

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Darshan B . 2022-10-24

MORE AT Google

Very tasty food, well worth a visit Excellent service aswell

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Matthew greaves . 2022-10-22

MORE AT Google

Visited this place on Friday at 8pm. Wasn't overly busy. The service is good, they we trying to help us with our requests. The food was OK and arrived quickly. We ordered cutlets, vegetarian risotto and halumi. Wine was good.

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Lana Gray . 2022-10-08

MORE AT Google

I have just been to Alloro for lunch with five girl friends. The food was excellent as were the friendly staff. Well done to you and thank you for a very enjoyable lunch. Will definitely return. (3rd October 2022)

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Derek G . 2022-10-03

MORE AT TripAdvisor

Excellent food, excellent staff. Really enjoyed our family dinner. The vegetation ravioli and risotto were were to die for. They even made a customised pizza for our mum who is vegan.

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Pre1002 . 2022-10-02

MORE AT TripAdvisor

Always a cosy warm welcome at Alloro, as we are with a small child, we are also very happy to use the washroom facilities here, as despite a very hectic restaurant - have always found spotless! Living in St Albans I’m quite an expert on...

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Karen Marie S . 2022-09-21

MORE AT TripAdvisor

We went for lunch with a couple of friends and found this restaurant hidden away. We ordered 2 pastas and one pizza with a garlic bread and it was delicious. Lovely service, great food, highly recommend.

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Lucy B . 2022-09-17

MORE AT TripAdvisor

Good was great, nice and homely restaurant. Fairly priced and would happily go again

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michael lynch . 2022-09-16

MORE AT Google

We turned up at 6pm (as the booking below) for my daughters birthday. We arrived and the restaurant was dark, with no staff and only a chef who came from the back of the restaurant. He did apologise. We sat for 15 minutes waiting for anyone else to show up, which was eventually a solitary waitress. Drinks took another 10 minutes. The chef did kindly do some garlic bread and apologised. We ordered food and ask for starters first. The waitress then brought my daughters main out with the starters. This went back. When the mains arrived it was clear my daughters food had just sat keeping warm and brought back out after the starters. My main also wasn’t cooked very well and sent back. My wife and daughters did enjoy their meal though. This was not the birthday celebration we had hoped for!

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Jason Smith . 2022-09-14

MORE AT Google

Lunch at Alloro today after my son's graduation. I had the Gamberoni starter, Pasta Marinara for mains. Both taste great. Thank you sfor such beautiful food, for a beautiful day.

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mylesdc04 . 2022-09-08

MORE AT Google

Excellent menu , food was amazing , but Goat cheese crostini salad was fab 10/10 . This was our first visit and won’t be our last, highly recommended.

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IrinaInaG . 2022-09-04

MORE AT TripAdvisor

Excellent food and service as usual, very cosy romantic, air conditioning, highly recommend

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Ana Font . 2022-09-04

MORE AT Google

Very good reasonably priced food , friendly helpful staff

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Simon Bishop . 2022-09-02

MORE AT Google

Beautiful food nice staff and atmosphere

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Deirdre Raftery . 2022-08-30

MORE AT Google

Great food, really friendly service and nice atmosphere 👍 Recommend going for the carbonara linguine and meatball pappardelle! 🍝

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Jake S . 2022-08-29

MORE AT Google

First time visit, Sunday lunch time, excellent service and food and wine, superb, will definitely return ASAP

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PEANUTANDPEPPER . 2022-08-28

MORE AT TripAdvisor

Amazing place to visit for Italian food with combination of good options of cocktails( Must try mojito). Friendly staff with attentive behaviour. Hidden gem in heart of St.Albans.

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Ammanell . 2022-08-23

MORE AT TripAdvisor

I have been to Alloro this Thursday with my family for my birthday booked a table for 5 people, when i arrived No body came to take order for 10 minutes after that a girl came to take order she didn’t understand she called a...

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Jennkhi . 2022-08-22

MORE AT TripAdvisor

Great food and atmosphere for a birthday meal

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Jon Howcroft-Stemp . 2022-08-21

MORE AT Google

This dinner was not worth it… it’s not even run by Italians so not authentic at all. My starter was ok but my mains which was tonight’s special was absolutely rubbish.. waste of Money…

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panna mistry . 2022-08-20

MORE AT Google

Fantastic food & the team are amazing. Highly recommend as my favourite place to eat in St Albans! 5 stars

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O6570EXcharless . 2022-08-18

MORE AT TripAdvisor

Best tiramisu I've had for ages, it had just the right amount of cocoa powder and the alcohol soaked base was very tasty.

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mor5pheus . 2022-08-15

MORE AT TripAdvisor

Very friendly staff and good food at an affordable price. Ideal evening for a casual night out with friends or family !!!

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Nathan S . 2022-08-06

MORE AT TripAdvisor

I had an amazing experience here with the staff and the food, the affetato misto starter here was out of this world, and I highly recommend this starter, also had an espresso martini cocktail and a mojito it is a must try. will come here...

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veronicababuska . 2022-08-01

MORE AT TripAdvisor

I visit Alloro Saturday 30th July to celebrate with other 3 friends International Day of Friendship - few days before visited the restaurant with my girlfriend we had a very good experience with the food-really delicious, that's why I wanted to introduce the restaurant to my friends! Was 3:20 pm we been refused in a horrible manner... the lady said that she can not receive us because will start her break... I have been shocked!! Definitely we not coming back to this place!

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Bogdan Marian . 2022-08-01

MORE AT Google

I visit Alloro Saturday 30th July to celebrate with other 3 friends International Day of Friendship - few days before visited the restaurant with my girlfriend we had a very good experience with the food-really delicious, that's why I wanted to introduce the restaurant to...

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396opreab . 2022-08-01

MORE AT TripAdvisor

Food was fantastic, it’s lovely inside and the staff are very nice too.

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Mehran Zare . 2022-07-30

MORE AT Google

Amazing food, restaurant staff are attentive and they have excellent attention to detail. Came back a second time!

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Petertudorwc . 2022-07-27

MORE AT Google

The food was lovely, staff were very welcoming

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Angel Burke . 2022-07-20

MORE AT Google

Really tasty food & great portions

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Charlie H . 2022-07-05

MORE AT Google

Very good food, top notch and friendly staff. Would definitely recommend to anyone wanting good Italian food.

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harrymR2633LV . 2022-06-26

MORE AT TripAdvisor

For the last 28 years we have supported and praised Alloro (previously called Za-Za’s and Sazio’s) on TripAdvisor and elsewhere for their consistently excellent food and great restaurant welcome (from Olivia and others) and splendid restaurant ambiance. A few weeks ago we visited and again...

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samcottingham . 2022-06-26

MORE AT TripAdvisor

Quality food, great atmosphere and fast/attentive service. Would definitely recommend for any occasion.

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LeoSelects . 2022-06-25

MORE AT TripAdvisor

We had dinner and drinks at Alloro, everything was perfect. Couldn’t recommend this place enough. Welcoming staff, great food, massive portions, all meals are amazing. Please try Alloro !!!

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790kayleigha . 2022-06-18

MORE AT TripAdvisor

We’d booked for a Saturday lunchtime. The food was good, not exceptional but nonetheless enjoyable. Service was the same. Atmosphere was very lacking, there was an echo and it lacked ambience. Prices were, well, St Albans prices. I’d try another venue next time.

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Andy-S60 . 2022-06-15

MORE AT TripAdvisor

Came here for my birthday as I’d been once before and the food was fabulous. Food was still great but the service we received on the night we were there was very shoddy. The waiter tipped a drink over my daughter, which they replaced for...

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nannymafia . 2022-06-15

MORE AT TripAdvisor

Few years back I went to go across the road to la'italiana for a valentines meal, couldn't get in and it worked out being the best bit of luck we could have got. The food here is amazing and always are well looked after, the...

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wooda69 . 2022-05-24

MORE AT TripAdvisor

My friend and I visited Alloro for an evening meal. It was my first time visiting and I was very impressed! The restaurant itself is quite hidden but it’s beautiful inside. Our waiter was very friendly and helpful. We really enjoyed the food and it...

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Sarah L . 2022-05-21

MORE AT TripAdvisor

Service was very good just like the food

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Tracey Morris . 2022-05-15

MORE AT Google

We went to Alloro to celebrate our legal marriage with our family. The Atmosphere was perfect , staff were kind and accommodating and the food was delicious. A hidden little gem in St Albans. We will be returning!

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sophieegeorgiaa . 2022-05-10

MORE AT TripAdvisor

The food was good, good value for money, really fast and friendly service. I will visit this place again

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albertdH6340RB . 2022-05-03

MORE AT TripAdvisor

It was my first visit to this restaurant I was recommended this by my many friends I loved the whole vibe and the staff working is what that makes you feel really comfortable they were very attentive of your needs and the food was bang...

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aakanksham2022 . 2022-05-02

MORE AT TripAdvisor

Food was amazing it’s just a shame the customer service is so bad. 3 different waiters asking what we want to order so clearly no organisation then the food that came wasn’t what we ordered. We were then charged for the food we didn’t order...

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emilyford14 . 2022-05-01

MORE AT TripAdvisor

Food was fine, but it all came out at different times

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Richard Goodall . 2022-04-30

MORE AT Google

Very good ambience, food and staff.

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Bhavesh Radia . 2022-04-19

MORE AT Google

The food is fantastically tasty, large portion and nicely arranged. The staff are very friendly and attentive to your needs. Highly recommended and we will definitely visit again and again 👏👏👏

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Jwamer Baban . 2022-04-17

MORE AT Google

It was such a gorgeous dinner - food quality was amazing. Would really recommend - such a lovely night out

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rachelwY1028FN . 2022-04-14

MORE AT TripAdvisor

Pleasant Italin restaurant set back off the high st. Good food and lovely people

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Nitesh Joshi . 2022-04-11

MORE AT Google

After being introduced to the restaurant by friends, my husband had been craving the meatball starter. Went back and it did not disappoint. Service was lovely. And the food brilliant.

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F6013LRamyh . 2022-04-05

MORE AT TripAdvisor

I am really sorry to say this was a poor experience. My family and I booked a table for mother's day at 8pm. When we arrived we were told we would need to order quickly as the kitchen was closing. After we ordered we were...

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juliemN3178DL . 2022-03-28

MORE AT TripAdvisor

Nothing better than cancelling a delivery order 10 minutes before it’s meant to arrive. Do yourself a favour and go to literally any other Italian restaurant

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gmigmigmi . 2022-03-27

MORE AT TripAdvisor

Rotten salami, acid mozzarella, die ham. Expensive and bad. Not an I talismán restaurant. They also don’t accept Amex either.

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975fedeb . 2022-03-27

MORE AT TripAdvisor

Accepting a takeaway order and then cancelling it over 30 minutes later. Awful service! Never again.

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Ben Goodyear . 2022-03-27

MORE AT Google

Our experience was spoilt by several things. The table was right by an overhead heater which was far too hot. One of the meals was not satisfactory. This was worst lasagna ever with claggy chewy cheese and dry meat and pasta. There was some tomato...

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Michael E . 2022-03-23

MORE AT TripAdvisor

Very disappointing. Slow to ask us what drinks we wanted. First course took 45 minutes to come out. Not great staff unfortunately.

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Kerry Hewett . 2022-03-19

MORE AT Google

This was our second visit to this Italian restaurant. Shortly after arriving, a waitress took our drinks order. In the meantime, as the drinks took so long to arrive, another waiter also came over to our table to take down our drinks choice, presuming we...

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AnniePandy . 2022-03-19

MORE AT TripAdvisor

I went there on Saturday. I didn't like the customer service at all. Lack of understanding and patience from the waiter, rushing us to order our mains. I was surprised they brought our main courses whilst we were still eating our starters, not good at all. No toilet paper in mens toilet. Food is good though

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Benito007 . 2022-03-14

MORE AT Google

Had hoped to have a relaxed family meal but ended up as a rushed drag. Couldn't really enjoy the evening as the waiters kept asking if we had finished. Quite disappointed! Toilets are dirty.

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one5piri . 2022-03-12

MORE AT TripAdvisor

This was our first visit (26/02/22) to Alloro for a couple of years – for obvious reasons. Whilst it looks like there has been a change of personnel and management, the quality of the food, the ambience, the service, was as before – exceedingly GOOD!...

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Christopher B . 2022-03-04

MORE AT TripAdvisor

Food was pretty good. But sadly the service was awful. Rushed us out of the restaraunt even though we had a reservation, 3 courses and were considering coffee but were thrown out! Will not return.

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Paul Fox . 2022-03-01

MORE AT Google

Visited for Valentines so the restaurant was very busy (as expected) however the standard of service wasn't really acceptable. We'd pre-booked a table so was seated very quickly however from there it very quickly went downhill. We'd ordered olives and bread for the table but they got delivered at the same time as the starter so we ended up with a very cramped table. We'd ordered Prosecco but the waiter poured most of it on the table as he didn't stop pouring when it bubbled over the sides. The main courses were 'ok', we've both been fans of Alloro but the food didn't seem as flavourful as before and the pizza my partner ordered was a sloppy mess and had far too much topping. The venue seemed to be struggling to cope with amount of covers that night. Hearing lots of people around you complaining to each other that they're still waiting for their food doesn't make for a relaxing night out. To top it off, a cupboard door near the till (and our table) kept falling down and making a loud bang every few minutes. Maybe spend a few quid and fix it? This might seem like a nit-picky review but there is a lot of choice in St Albans and Alloro used to be a great place to eat so it's disappointing to see their standards slip.

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Sergio Mallardo . 2022-02-28

MORE AT Google

What a wonderful restaurant. I've never visited before but went for my birthday last night . The staff are very friendly and attentive. The food was AMAZING! And the bonus is they do deliveries so 5 stars from me . Thank you for a lovely evening

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Stephanie Stanley . 2022-02-24

MORE AT Google

Visited here last night for the first time. After living in St Albans for many years, I never knew this place existed. Tucked away in plain sight. 100% worth it, food was amazing, the atmosphere was really nice and the staff are very friendly and...

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alfien2021 . 2022-02-19

MORE AT TripAdvisor

Enjoyed every morsel! Fabulous from start to finish.

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Elman Venson . 2022-02-16

MORE AT Google

Shocking service. Waited 20 minutes just for our drinks and starters order to be taken and a further 30 minutes for the starters to arrive. Drinks took even longer somehow. Almost an hour after our starters arrived we still hadn't received our mains. It wasn't till we complained and said that we were going to leave that they conveniently arrived. The staff were unprofessional and seemed completely untrained which was a shame as the food was nice.

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Jason Pleasants . 2022-02-14

MORE AT Google

Visited here today for lunch with the wider family, travelled for 2h to get here and was incredibly happy with our pick. Very children friendly and we had 4, 7yo to 13weeks and the staff was really welcoming. Food was very tasty and diverse. As we were a larger party we had to preorder a day earlier, which took the stress of ordering out of it, which was nice. Very high quality food, service etc

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Mark Atherton . 2022-02-14

MORE AT Google

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