Delivery
Pickup
Outdoor
The best restaurants serving Indian food in East Midlands
764 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
67 Opinions in 2 websites
Ordered online, order was confirmed and was charged. Went to the location to pickup and saw it was shutdown due to Health Hygiene issues (photo evidence attached). My order was confirmed, which usually requires someone approving the orders as they come in, so they were eager to take my money, but not so eager to clean the kitchen to a NYC standard (which isn't terribly high). Will not be going back there again, if they ever open again. Big if, as the city may be better off without Chef 28...
42 Opinions in 2 websites
First time ordered form here as from Sheffield but staying in Blyton. Mixed kebab was excellent as was the lamb Jalfrezi. Would definitely recommend these guys.
1226 Opinions in 3 websites
Shame the food is good, because the customer service and delivery is absolutely atrocious. Ordered at 17:45 on a Saturday night, probably one of the first orders of the night seeing as it opens at 17:30. Food didn’t arrive until 20:05. 2 hours & 20 minutes wait… bearing in mind I live 9 minutes drive from the restaurant. Had to call 3 times in total to get my order, when it arrived it was lukewarm and it was wrong. I ordered a paneer tikka masala and a few other bits which came to a total of £22 and they gave me a chicken tikka masala, which I couldn’t eat because I’m a vegetarian. When I put the order in, it said it would arrive by 19:15, I left it until 19:20 to call to check where my order was. The guy who answered gave a very half heartedly apology, was sighing heavily on the phone in annoyance even though I was understanding and polite with him. He asked the chefs and it seemed they hadn’t even started my order an hour and a half after I made the order. He said 15-20 minutes wait, I said don’t worry. 45 minutes later… nothing… called again… said 3 minutes away. Didn’t arrive til 10 minutes after that call and the driver had a bad attitude as well as if us waiting over 2 hours for the wrong order and tepid food was an inconvenience. I called again to let them know the order was wrong, he said he didn’t have any drivers and I would have to wait 45 more minutes to get the curry out to me. I said forget it, give me a refund and he cheekily only offered a refund for the curry only. I asked him to process the refund now, and he stalled saying to call back later to get the refund. I said no now and he made the excuse that he has to ask the manager. I told him to get the manager and he said he will be 10/15 minutes. I put the phone down and drove to the restaurant and returned all the food back and demanded a full refund. The restaurant was busy and the guy I had been speaking with whispered under his breath so not to alert other customers that there was an issue. He whispered if he can just get me my correct curry instead of a refund and I said no, take the food and give me a full refund, which they obliged hesitantly in cash. I think they only gave me the refund because I was with my brother, but from the way they were being on the phone and other reviews I have read, I’m convinced they would have tried to avoid giving me the refund if I was on my own. Never ordering from here again or eating in either. Very greedy business. Wants the orders and business but doesn’t have the capacity to fulfil them, so instead of turning orders away, they make customers wait unreasonably long periods, do not keep customers updated, deliver food cold, don’t offer refunds off their own back in hopes you’ll just roll over and just provide all round terrible customer service. Such a shame because the food I’ve had once before was nice, but that previous order I had to wait 1 hour and a half + and they didn’t even know an order came through until I rang them about it! Avoid avoid avoid.
711 Opinions in 3 websites
We had a lovely time dining with our family! The staff were absolutely amazing so energetic, attentive, and genuinely welcoming. Despite the restaurant being busy, they kept us updated about their waiting time, which we really appreciated. The atmosphere was lively, and the service was impeccable. This has been one of our best dining experiences in recent times, and we can’t wait to come back again. Highly recommend it to anyone looking for great food and a fantastic vibe!