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33 Opinions in 1 websites
Been a few times recently and when you order either a single Cod or Cod supper the quantity you get of fish is very poor only around 5 oz. All other takeaways give you the full fillet of fish. Clearly cutting the fillets smaller and charging customers the same price for a full fillet. Nowhere on the menu does it disclose the size of portion you are getting. Got home and seen it was very small and went straight back to the shop for a refund and complained.

836 Opinions in 2 websites
Have been ordering from Denrys for years but will never use again. Made an order via justeat which failed to arrive, when I phoned to query this I discovered Denrys have absolutely zero customer service and have no interest in apologising to customers. I was told the food had been delivered, but Denrys couldn’t tell me what colour my front door was, they they said they would get food to me as quickly as possible but this would take another 40 minutes as the kebab would require cooking, I am fairly certain the kebab only needs slicing and putting in a box. At no time did Sue from Denrys offer any form of apology and thought her view and style of customer of service was perfectly alright. What people like sue don’t realise is they are in a customer driven industry and if you upset enough customers you’re not in business. Denrys reasonable food, with no customer service, my advice is avoid Denrys and go somewhere which doesn’t employ people like Sue.