GastroRanking-logo
whatsappWhatsapp
phoneCalldesktopWebsite
menuMenu
bookingBooking
3.4

Based on 346 opinions finded in 2 websites

site_photo4

Nº 3096 in 4016 in Birmingham

Nº 70 of 118 Fast food in Birmingham

CUSTOMERS TALK ABOUT DISHES WITH..cookedchickenspicyfriedfilletbun

comment_iconOpinions

Firstly, the place was spotless - you can tell cleaness is a top priority! The staff were not only friendly but genuinely welcoming too. Food was 10/10, very delicious and served in very generous portions so you definitely get great value for your money here. I highly recommend their peri peri chicken which is cooked perfectly- tender, juicy and full of flavour 😋

site_logo

malak nabki . 2025-05-24

MORE AT Google

First time going. Really good experience and the service was great. Prices were better than expected. Will be going again

site_logo

Samir Miah . 2025-05-21

MORE AT Google

This place has always been our best and first choice when we're hungry, great service, friendly staff, and absolutely delicious food. The portions were generous and reasonably priced. The restaurant was clean, and the food was served in a neat and appealing way. Definitely recommended 👌🏻. (Tip: If you'd like to order the broasted chicken that I had, bear in mind it needs around 20-25 mins to be ready, so try to call and order before you arrive to find it ready when you do).

site_logo

Alaa Alhafez . 2025-05-16

MORE AT Google

We visited Sam’s Chicken around 9–10 p.m. and were honestly so impressed with everything! Despite it being late the food came out incredibly fresh and hot — not like the usual leftovers you sometimes get at closing time. We ordered a big family bucket with burgers chicken and fries and every single item was cooked to perfection. The owner and staff were so welcoming friendly and kind. The service was top-notch and we genuinely felt taken care of. You can tell they take pride in what they serve and how they treat their customers. Highly recommend visiting, even late in the evening you’ll still get amazing quality and warm hospitality!

site_logo

shahed Dayfallah . 2025-05-15

MORE AT Google

Waited nearly an hour for my burger, I really regret getting it. Don't taste good at all.

site_logo

Joan Hayden . 2025-05-04

MORE AT Google

It’s really good test. Thank you 🤝

site_logo

faris bouzo . 2025-05-04

MORE AT Google

The food was warm and delicious.

site_logo

Mariam Rehman . 2025-05-04

MORE AT Google

I would’ve given more than 5 stars if I had the option. Absolutely delicious made to order Syrian Southern Fried Chicken. Something I’d never tasted before. Generous amount of food at very reasonable price. Friendly and hospitable staff, ready to serve you. Very highly recommended.

site_logo

Syed Usman Sarwar . 2025-04-26

MORE AT Google

Awful food tastes , waste of money and time. Loaded fries in price just fries…

site_logo

Irfan Jan . 2025-04-24

MORE AT Google

It was fantastic both food and service. Thanks

site_logo

Fadi Zoubaa . 2025-04-21

MORE AT Google

Tried this place for the first time yesterday and it didn’t disappoint. The food was fresh, tasty, and served quickly. Friendly staff and a clean, welcoming environment. Will definitely be back.

site_logo

saeed fadloun . 2025-04-20

MORE AT Google

The best fried chicken in Birmingham, very attentive staff with great customer service. If you are after quality food look nowhere just pop in with no regret.

site_logo

Amir Alsayad . 2025-04-20

MORE AT Google

Tasty food good quality but very expensive and small portions prices are not suitable for Birmingham

site_logo

Norman Jackson . 2025-04-17

MORE AT Google

Great food 👍. Delivery took a bit longer-was delayed a little, but can understand the reason-chicken was freshly fried, so it was crispy and flavoursome.

site_logo

Usman Haroon . 2025-04-14

MORE AT Google

Good quality and generous portions!

site_logo

Mohamad Najib Alaswad . 2025-04-12

MORE AT Google

Staff really pleaseant place is always clean and tidy.

site_logo

Tony Coley . 2025-04-07

MORE AT Google

Worker told me good will be done in 5 mins , had me waiting for even longer and didn’t even apologise . Chicken was mouldy and undercooked and didn’t taste nice . Do not recommend this place at all , rude. Took long for 2 burgers

site_logo

dian khidir . 2025-03-26

MORE AT Google

Delicious and clean food I advise everyone to try. There are very great employees.

site_logo

Ahmad ALZOUBI . 2025-03-24

MORE AT Google

Ordered through Just eat yesterday, per peri chicken was burnt and not fresh at all looked liked reheated. Fires were greasy. maxi burger was average but again chicken was dry and not juicy or fresh. For the price range food was below average .

site_logo

Bharat Aashta . 2025-03-10

MORE AT Google

The best Syrian broasted in Birmingham!

site_logo

Mohammad Kahwaji . 2025-03-07

MORE AT Google

I went to buy the family bucket with peri-peri chicken and was told there would be a 12-minute wait as they needed to grill more chicken. While I waited, they kindly offered me two chicken strips. Their customer service was outstanding—they were very polite and considerate. Plus, the food was delicious and full of flavor!

site_logo

Fernanda Gama Soares . 2025-02-18

MORE AT Google

I tried their special rice yesterday (I'm guessing it's a new dish since I hadn't seen or had it before), and it was absolutely delicious. I'm not really a fan of fast food, but this is the only place I occasionally visit to try their dishes. Great quality food, a super clean environment, and friendly staff with excellent service.

site_logo

Ellie E . 2025-02-14

MORE AT Google

Sam’s Chicken is amazing! The chicken is crispy and full of flavor, and the fries are absolutely on fire—fresh, golden, and perfectly seasoned. The staff are super friendly and make you feel welcome every time. Plus, the place is spotless, which is a big plus. Great food, great service, and super clean—definitely my go-to spot!

site_logo

James Clear . 2025-02-10

MORE AT Google

I been there today and there is plenty to choose from. No chance to eat portion in one go :)

site_logo

Pawel Kolakowski . 2025-02-09

MORE AT Google

The chicken was so nicely cooked. I enjoyed the meal. The staff are nice. I will come back again.

site_logo

Reynaldo Cabalan . 2025-02-07

MORE AT Google

Delicious chicken, good deals fries always freshly cooked, staff are friendly and polite gave me 2 hot wings extra for waiting a few minutes for fries, can eat in also.

site_logo

karl I . 2025-02-04

MORE AT Google

One of the best chicken shop i been to so far, good service by the guys and the food was amazing, will definitely be back!

site_logo

Soltan Maher . 2025-01-29

MORE AT Google

Sam’s is a must-try! Their chicken fillet burger is packed with flavour, and the fries with mayo and peri peri sauce are next-level. Great food, lovely staff – you won’t be disappointed!

site_logo

Leo H . 2025-01-25

MORE AT Google

NOT FIT FOR HUMAN CONSUMPTION PICTURES SPEAK FOR THEMSELVES HAD TO BIN THE FOOD WOULDN'T RECOMMEND IT TO ANYONE... I HONESTLY WOULD GIVE IT ZERO STARS IF THE OPTION WAS AVAILABLE **replying to owner/manager reply** You saying you want feedback about what went wrong... The food is what went wrong... look at the photos attached... would you eat it

site_logo

mr lime . 2025-01-09

MORE AT Google

Worst ever experience of food. Every thing was stale , re fried with very bad taste . I had to throw loaded fries in bin and that fried chicken layered was sogged with oil. Will never re order.

site_logo

Shahla Roshan . 2025-01-01

MORE AT Google

We have been using Sam’s for years and always is one the best high street takeout , Fresh food, high hygiene Professional staff .

site_logo

Sara Nouri . 2024-12-23

MORE AT Google

Rude staff making fun of dlivery drivers. Taking about drivers between them self and laughing the girl and the boys

site_logo

فردين احمد . 2024-12-06

MORE AT Google

Always a good experience. The food is cooked just right and boasts a unique taste. The staff are friendly and organised. The restaurant is very clean its really a most try. 10/10

site_logo

Amir . 2024-12-04

MORE AT Google

One of the best chicken shops I been too, you can really feel the taste of the chicken and the coleslaw is amazinggg keep it up Sam’s and the customer service is on point. You are doing amazing job!

site_logo

Mody Arafa . 2024-11-28

MORE AT Google

It's a take away, not lookin for swish interior. I received superb service tday 24/11/24 from a young lady and slightly older man. This chicken has always been good, was at its best when the Rasta man was there. I don't buy anything else - I don't do fries and neither should anybody ... the Romanian shop called Colosseum proudly make real ones. So come on Sam's ... give some "healthy" competition! However tday I took a COLESLAW. I will be back for a large tub, prob the best I've tasted!!

site_logo

Teresa Palmer . 2024-11-24

MORE AT Google

Sam’s Chicken is a must try for anyone who loves great fried chicken. The chicken is perfectly crispy, juicy, and packed with flavour ,and the sides are just as good. Friendly service, clean space, and great value for money I’ll definitely be coming back Recommended!!!

site_logo

Ali Ali . 2024-11-20

MORE AT Google

Tasty chicken and good price ,quick service. Kindly staff too. Recommended!!

site_logo

James Wilson . 2024-11-20

MORE AT Google

Very good food, and also cheap. I would recommend this 100%

site_logo

Omar Alush . 2024-11-02

MORE AT Google

¡Hoy he ido a la tienda a por un trozo de pollo, hacía frío y no tenía sabor, nunca volveré otra vez, absolutamente vil! ¡No le daría pollo a un perro, y mucho menos a un ser humano!

site_logo

Jeanette B . 2024-09-18

MORE AT TripAdvisor

Banging food, and speedy service.

site_logo

Richard Thomas . 2024-09-07

MORE AT Google

I went in store to order a devil's box and they told me my order was ready and then let me go when I got home It was the wrong order they gave me and when I tried to call them it just kept saying line busy

site_logo

Mohammed Khan . 2024-08-09

MORE AT Google

Order with a 35/40 delivery time. After over a hour I phoned and was spoken to rudely and told it was on its way. After another heated call telling me to come check for my order and it had already left nearly 2 hours after I placed the order I had a notification that my order had been cancelled due to lack of drivers. DO NOT ORDER FROM THEM. THEY WILL RIP YOU OFF AND ABUSE YOU ALL INC IN THE PRICE OF NO FOOD. YET TO RECEIVE A REFUND !!!

site_logo

Simon Stone . 2024-05-29

MORE AT Google

The food was warm and delicious. I didn’t like the staff’s answer to my question about drinks (the answer was – look what’s there), because I already saw the drinks but did not hear a list of drinks from the staff. If I just wanted to look at the drinks and choose, I wouldn’t ask))

site_logo

Maryna Yurchenko . 2024-05-26

MORE AT Google

This is f-up.I order food 21:00 to deliver 22:20 shop works till 23:00 true just eat,at 22:18 I received message my food will be wit me soon and then at 22:20 they cancelled order,why last minute calculation you knew already before that you will not deliver.its stupid you cancel on last minute f- u.

site_logo

Jānis . 2024-04-30

MORE AT Google

I had a fantastic experience at Sam's Take Away Chicken, and I wanted to extend a special thank you to Manager Klima for ensuring everything went smoothly. The food was delicious, and the service was top-notch. Klima's attention to detail and dedication to customer satisfaction truly made my visit memorable. I highly recommend Sam's Take Away Chicken to anyone looking for great food and exceptional service."

site_logo

Kamil Khoury . 2024-04-18

MORE AT Google

Order was incomplete. No dips that we paid £1.20 each for. And no drinks either. The food was cold, too. All in all disappointing. The burger was nice, even though cold.

site_logo

C. Tennagels . 2024-03-25

MORE AT Google

Very bad service in this shop and the food was cold. They were so rude The burger was cold and took so long to make my food

site_logo

Sammy Sam . 2024-03-23

MORE AT Google

Customer service here is definitely appalling... came here as I think the hotwings are tasty for the price however previous time I came here they told me that Sam's chicken had ran out of .. you guessed it chicken! Then this time have been told they don't do seasoned fries although they had them last time , girl was rude and said only if we order through the just eat app so we said we would and come back to collect only to be told no we don't do them although they clearly did last time absolute time wasters

site_logo

Emma Tinkler . 2024-03-15

MORE AT Google

unbelievably useless! ordered food on just eat, app said food was delivered but nothing was received. Tried calling the restaurant and no one answers! stay clear of these cowboys!!!

site_logo

Randip Bhogal . 2024-03-15

MORE AT Google

Just baught food for kids Asked for 3 piece chicken paid for for 3 and when get home it’s only 2 piece . Not the first time

site_logo

Chandrakala C Nair . 2024-02-20

MORE AT Google

AVOID!!! If there was a Zero Star i would definitely have given a Zero star! Ordered Chicken Rice, it was very cold! The chicken was dry and old as well..! Never going back again.

site_logo

HOSHANG . 2024-02-14

MORE AT Google

ordered 4 times from here and every time they cancelled my order and took my money. when I call them they never pick up. terrible service

site_logo

kayleff . 2024-01-27

MORE AT Google

Always a good experience. The food is cooked just right and boasts a unique taste. The staff are friendly and organised. 10/10

site_logo

Hamaad A . 2024-01-20

MORE AT Google

I made a food order through uber eats at 9:15 PM. They cancelled my order, saying they close at 10, even if closing time is at 11! My order was also very simple to make, just a Club Max Box meal. I got no refund for their cancellation. I called them to ask them why they can't send me a burger and some fries in 45 minutes, especially that my address is 5 minutes away from them, but got no rational answer. i used to order all the time from them but because of the lazy employees that canceled my order today I will never order again

site_logo

G. M. . 2024-01-13

MORE AT Google

My order was totally an error I ordered loaded rice with chicken I received loaded fries, I ordered blaze burger meal I received chicken burger uncooked, 12 wings meal with 4 portion of fries 2 portion of fries was missing . Customer service poor and undfriendly. No receipt on payment by cash . It used to be a very good place to eat and buy food.i do not recommend or double check your order before you leave.

site_logo

Elisa Minzat . 2023-12-26

MORE AT Google

The food was really cold and undercooked. The chicken wings were too old.

site_logo

Hamza Azeem . 2023-10-19

MORE AT Google

Burger was falling apart overload with undercooked chicken same with the undercooked strips had to throw away half of the food

site_logo

Babar Azim . 2023-08-14

MORE AT Google

the food is really good! especially the wings which you should really try sometime. the staff are nice as I remember a time where I'd lost my voice and one of the workers were really sweet trying to hear me which I am very thankful for. The reason the atmosphere is a 3 though is because I remember I went And there was a man making burping sounds. nothing was done And he made alot of customers very uncomfortable (though some laughed.) but if you just check up on regulating that, all else is fine!

site_logo

Chosen Gloria . 2023-08-04

MORE AT Google

Dont eat here unless you want guaranteed food poisoning. Thank me later

site_logo

B Phan . 2023-07-08

MORE AT Google

Service is good food is also good I mostly buy club max burger box their food is not bad.

site_logo

Navida Kausar . 2023-06-24

MORE AT Google

Wish I could give this 0 starts. Ordered food for my kids and what I received was just a slop all over the place. Fries had spilled into the bag. Wraps weren't even wraps. When I called and showed pictures they said there's nothing we can do as you have the food. Drove back to the store to show them and the place was disgusting didn't even bother getting a replacement. Avoid

site_logo

Zohaib Khan . 2023-06-16

MORE AT Google

Used to be really good, used to go there all the time now it just dreadfull.

site_logo

Paulo Pinto . 2023-05-24

MORE AT Google

Horrendous, as I was in a work break, I've only ordered 6 wings meal because I've seen they have them ready. Shortly after delivery guy's appeared and they packed all the food to them completely ignoring customers. Obviously I had to wait for them to cook again... Was a regular, never again!

site_logo

Gggg Ggggg . 2023-05-09

MORE AT Google

The chicken wings are great. Very good value for money 💰

site_logo

Shirley Hayden . 2023-05-07

MORE AT Google

One star for rude staff. Dealing with customers you need to say words like THANK YOU!

site_logo

Monika Czosnyka . 2023-04-18

MORE AT Google

I went there today, and had the chicken Fillet burger meal. It was disgusting, and the chicken fillet burger had pink parts. The staff are very rude. I'll never go there again.

site_logo

Starlight Fanta . 2023-03-11

MORE AT Google

Jedzenie smaczne, wydaje się być świeże. Obsługa na średnim poziomie. Otrzymałem trzy niewłaściwe sosy. Czystość stolików i podłogi do poprawy. Ceny nieznacznie powyżej przeciętnych.

site_logo

handyman . 2023-01-31

MORE AT Google

The food was fantastic Very good customer service.

site_logo

Doha Mk . 2023-01-16

MORE AT Google

Absolutely dead meal and shop. Fries were just reheated in oil from cold and tasted old. Chicken fillet was exactly the same, just reheated and quite thin with little flavour or meat. Burger was just slapped together with no care. Shop was dirty. Food tasted dirty and old, I didn't want more than a couple of bites.

site_logo

David H . 2023-01-06

MORE AT Google

Ordered through ubereats third time they have cancelled after waiting 30mins. Food was okay when ordered before assumed it was maybe something else. Don't recommend ordering food from them. Unreliable.

site_logo

j hodgins . 2022-10-12

MORE AT Google

Not sure if under new management but over the last year the food has improved massively. I thought they were abit expensive but after seeing the portion size they’re actually very well priced. Staff are very welcoming also.

site_logo

A A . 2022-09-29

MORE AT Google

Just ordered from here and the burger was perfectttt lady at the counter greeted me lovely and so was the man who was mopping Lovely staff🙈

site_logo

zoya khalil . 2022-09-07

MORE AT Google

Brilliant food brilliant customer services brilliant price you cant go wrong here chicken products so tasty and beautifull

site_logo

Ijaz Ali Khan . 2022-09-03

MORE AT Google

The spicy wings are very good. Their fries could be better.

site_logo

Somaya Smeding . 2022-08-25

MORE AT Google

Nasty food it taste discusting idk how thwy are still open never order or get food from here

site_logo

Mohammed I . 2022-08-17

MORE AT Google

I m order chicken wings but food made me sick taste like friede egges im ruguler customer but the service was very bade the stafe they loking confused and dont know what they doing 1 of my bade experience

site_logo

dino ayari . 2022-06-01

MORE AT Google

Awful experience. Overcooked chicken and undercooked rice. No flavour in either.

site_logo

Saad Burbank . 2022-05-30

MORE AT Google

If you come here to eat you would expect it to be clean. I went to the toilet and it was filthy. a dirty toilet means a dirty place to heat. a clean toilet means a clean place. The chicken was undercooked to. the fries were nice. but if you are serving food you would keep a 99% clean place. the toilet was terrible. will be a very long time before i go to sams chicken again

site_logo

brian j . 2022-03-11

MORE AT TripAdvisor

Absolutely love this place, amazing customer service, food always fresh and delicious, definitely worth the every penny thank you guys

site_logo

Eli . 2022-03-06

MORE AT TripAdvisor

Store don't deliver order and don't give refunds!!! Never ordering from here again!!!! I always place an order for 2x Maxi Burger, 2x Spicy Fries and 2x Necto drink. For some reasons the driver don’t bring the Necto drinks or the fries won’t be spicy but regular fries. Whenever I chase it with Deliveroo they tell me to contact the store. And when i contact the store the answer i get is “Sorry about that. We haven’t got any drivers at the moment to deliver your drinks. Can we deliver it with your next order?” This is the response i got on multiple number of times. I've placed an order today and called the store, spoke to a lady. I told her that the store owe me 2 Necto drinks from last time. The lady said “Sorry can’t give that.” and hung up on me. I tried calling again, she answers it and hungs up. Is this the best professionalism that Sam’s chicken can offer? The funny thing is i pay the money in full for the orders i never get it. The restaurant never ever refunded my money.

site_logo

Vasan Rajeswaran . 2022-03-03

MORE AT Google

Amazing chicken and good staff … Aya was with me friendly and she had good services…… Thanks for great chicken

site_logo

Raia Y . 2022-03-02

MORE AT TripAdvisor

Amazing chicken dinner and service . Sam over KFC any day 😊

site_logo

Aubrey Clarke . 2022-02-27

MORE AT Google

One of my favourite places, love there food. Cheap, cheerful and very tasty 😋

site_logo

Amy Rogers . 2022-02-25

MORE AT Google

Nice people and friendly service

site_logo

gurpal sahota . 2022-02-21

MORE AT Google

Ordered spicy rice along with other things got spicy chips? Tried to call no one answered I don’t even eat chips wish they would get the order right first time or ask if I wanted a substitute if that was the case 👩🏽‍🦯

site_logo

saharah Alexander . 2022-01-06

MORE AT Google

Horrible attitude by the short girl with scarf, she literally asked me to leave bcuz I said I wanna get served by someone else. So wild. Animal.dnt go there.

site_logo

Farzan . 2021-12-09

MORE AT Google

Horrible. I ordered fries and a Mexican wrap. It was drowned in garlic mayonnaise when I requested no mayo. It was cold and the chicken was tough, like it should’ve been cooked for longer. Threw it in the bin. Wished I would’ve just got a chippy. Expensive for what it is. Not buying again. Still got the aftertaste!

site_logo

Kal Louise . 2021-11-28

MORE AT Google

First time trying their chicken fillet burger, with spicy fries. First and last. Worst experience I ever had.

site_logo

P 4 L . 2021-11-17

MORE AT Google

Ordered this wrap over the counter. Opened at work and here this is full of black residue of grill. Very bad experience. I am very disappointed.

site_logo

Bilal Manzoor . 2021-10-09

MORE AT Google

Great service really good food had peri peri wrap delicious till the last bite .

site_logo

Deborah Fox . 2021-09-28

MORE AT Google

Worst burgers ever bought a grilled burger for my daughter and it was raw she’s been vomiting and visited hospital DO NOT BUY ANYTHING FROM THERE!!!!!

site_logo

malaika x . 2021-09-27

MORE AT Google

Chicken was very hard and cold, chips were disgusting and very unenjoyable, dont recommend it in the slightest, sorry

site_logo

Luke Edwards . 2021-09-13

MORE AT Google

I ordered 2 sets. the woman who works there did not contact what was said to her. I only got 1 order. I took it for sure there are 2. in the middle of the way I realized that hmm I was deceived?

site_logo

Sandra Zadrozna . 2021-08-09

MORE AT Google

Chips are terrible, not cooked and taste funny, and chicken is poor...

site_logo

Curtiss Raybould . 2021-06-12

MORE AT Google

Food cold and no flavour even though we ate in shop. Peri peri flavour is a joke

site_logo

shamraz akhtar . 2021-05-22

MORE AT Google

Michael Teasdale 17 Kingsbury Road Erdington Birmingham B24 8QG I Call Thursday 22 April 2021 time 6pm

site_logo

Michael Teasdale . 2021-04-21

MORE AT Google

I served by somalian lady she was verry rude she use recist word no skill of custemer service she give me chicken from last night when i complain she was very rude.i my self chef i know chichen was from last night.

site_logo

Taztaz 1 . 2021-04-13

MORE AT Google

Food is decent so is the service However they do regularly forget parts of orders

site_logo

Raza Ali . 2021-03-23

MORE AT Google

Amazing staff so friendly Mahmoud and zad thank you so much the best chicken I had in Birmingham was so tasty fresh and nice will definitely order again thank you

site_logo

Delaram Samie . 2021-01-06

MORE AT Google

Very funny chicken comes in crispy

site_logo

Shahid Hussain . 2021-01-04

MORE AT Google

Similary restaurants in West Midlands

restaurant_img
3.4

1238 Opinions

location-icon492 Sheldon Heath Road
Fast food
outdoor_seating_104960takeaway_104960delivery_104960

The food was really nice and you didn't have to wait long for your food

restaurant_img
3.4

202 Opinions

location-icon88 Digbeth, Birmingham B5 6DY England
Fast food
outdoor_seating_241313takeaway_241313delivery_241313

If you are absolutely skint, then come here if you want a bit of quality Dont because this place has got zero quality food it’s all cheapest of the cheap It’s clean. It’s not dirty. The food they give you is presented okay? But the quality of the food is zero.

restaurant_img
3.5

6292 Opinions

location-icon66 High Street City Centre, Birmingham B4 7TA England
Fast food
outdoor_seating_277328takeaway_277328delivery_277328

Really good dining experience - will definitely come again!

restaurant_img
3.5

12404 Opinions

location-iconLangdon Street
Fast food
outdoor_seating_104958takeaway_104958delivery_104958

Food was cold. the donar meat was really cold and dry as if it was left over couldn’t eat it had to throw it away.

restaurant_img
3.4

833 Opinions

location-icon435-437 Coventry Rd
Fast food
outdoor_seating_106065takeaway_106065delivery_106065

If you want predictable food poisoning. With real vomiting bouts go here.