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3.4

Based on 6.116 opinions finded in 4 websites

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Nº 3106 in 4016 in Birmingham

Nº 71 of 118 Fast food in Birmingham

CUSTOMERS TALK ABOUT DISHES WITH..baconnuggetscookedchickenpaycheese

comment_iconOpinions

Very appetizing whopper and there was this one worker mo who was really helpful

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Hassan Imam . 2024-10-12

MORE AT Google

The food was of an excellent quality and it was nice to enjoy a thick milkshake at reasonable prices from well intentioned staff.

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Stephen Parry . 2024-10-12

MORE AT Google

Avoid! Lunchtime not very busy. Angus BBQ burger was dry very salty strange salad too much not good quality sauce looking very miserable nothing like on the adverts

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E P . 2024-10-11

MORE AT Google

The burger was not what I expected

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chiamaka orji . 2024-10-09

MORE AT Google

2 hour wait for cold food that was covered in sauce that I didn’t ask for

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Nathan . 2024-10-09

MORE AT Just Eat

The food was dire. At first, it was timed to come for 10pm and it came at 10.30pm. When I opened my burger, it had been eaten. I was suprised! Not good. I literally had half a burger!

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Tasha . 2024-10-06

MORE AT Just Eat

Nice customer service and nice hot food

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Jada Francis . 2024-09-30

MORE AT Google

Didnt turn up want a refund either stolen or just not delivered

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Daryl . 2024-09-29

MORE AT Just Eat

Abysmal service. Food delivery time kept getting pushed back, and the time on ticket shows the food sat around for half an hour. So i get all my food stone cold. Unedible. It's gone in the bin !! What a waste of 30 quid !!

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Darren . 2024-09-29

MORE AT Just Eat

Asked me if he could come up to the room even tho I am a student living in halls. He also given me my order and someone else’s order I didn’t realise till I got to my room.

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Skye . 2024-09-26

MORE AT Just Eat

It’s amazing place I live the chillie cheese bites

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Safina Dhariwal . 2024-09-24

MORE AT Google

The service was very poor.. managers and staff chatting whilst I waited to place an order. The manager who took my order was rude and when I did get my order they had ripped me off by charging me for a large meal when they only gave me a small meal for my money

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Dee A . 2024-09-20

MORE AT TripAdvisor

I ordered it to the wrong address so never got this food and I'd like a refund or at least half

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Craig . 2024-09-17

MORE AT Just Eat

Excellent fresh cooked burger. Food was lovely, staff were good, manger was friendly. Place needs a deep clean , but overall good. Considering the rude,nasty ,dirty customers they do great.

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CharlieDupp . 2024-09-17

MORE AT TripAdvisor

Manger Mohammed was good helping

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Ghazala Noreen . 2024-09-12

MORE AT Google

Well the food turned up 10 mins early 🤩 And the burgers were honestly the best we have ever had. A total 10/10. ❤️

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James . 2024-09-08

MORE AT Just Eat

Always good quality food, brilliant service, simple to use app,

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Ron Cartridge . 2024-09-05

MORE AT Google

Just Eat Delivery Good Experience. Burgerking Meal Good Quality Food. Enjoyed. Thank You.

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Morine . 2024-09-02

MORE AT Just Eat

Sophie has been so patient with us. She is truly lovely

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Md Rasel Miah . 2024-09-02

MORE AT Google

My order was not delivered. I was stood out side for 10 minutes and no one showed up!!

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Georgia . 2024-08-26

MORE AT Just Eat

Very overpriced these days, food is average.

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Aaron Wright . 2024-08-24

MORE AT Google

Good quality of food and prepared quickly. It's a shame to see that they have ongoing issues with people coming in and abusing their facilities (stealing drinks). Hopefully the buisness can make changes to stop this being an issue for them as the lost revenues and added costs must have an effect on the business.

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Stephen Wright . 2024-08-19

MORE AT Google

Gave us the wrong drinks , but other than that it was OK.

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charlie ryder . 2024-08-19

MORE AT Google

This Burger King was very clean. Staff cleared and wiped tables immediately after people left. Staff were all very friendly and accommodating. Haven't had a burger in over 2 years, so that tasted pretty good as well.

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Gina Mattei . 2024-08-19

MORE AT Google

the delivery time kept changing. was 2 hours waiting for the food to come back cold. disgusting behaviour

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Highgate . 2024-08-16

MORE AT Just Eat

visited bk today , overall i enjoyed my food , manager mo had a pleasant smile and had a great customer service skills, food was tasty and good portions,

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hassan deen . 2024-08-16

MORE AT Google

Great tasty food. Really enjoyed it

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ItzHayleyBeanie (ItzHayleyBeanie) . 2024-08-14

MORE AT Google

I recently visited the Burger King in Birmingham and had a pleasant experience overall. The food was tasty, living up to the brand's reputation for flavorful burgers and crispy fries. The staff were very helpful, providing friendly and efficient service that enhanced the visit. However, the atmosphere felt a bit crowded, making it somewhat difficult to find a comfortable spot to sit and enjoy the meal. Despite the busy ambiance, it was a satisfying fast food experience.

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ishu . 2024-08-06

MORE AT Google

Never go here again place was messy rubbish on floor didnt look clean

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Sarah Hopkins . 2024-08-06

MORE AT Google

Very clean and friendly staff! We practically come here everyday.

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yolanda liwolweki . 2024-08-04

MORE AT Google

Love this place! It’s my favorite place to eat on the weekends. The food is always fresh and hot.

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mary b . 2024-08-04

MORE AT Google

Best burgers and fries ........

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Paul Turner . 2024-08-01

MORE AT Google

To be honest it's not too bad but can be extremely filthy with bins overflowing with some strange dodgy people inside the outlet. Hygiene could be improved as I had diarrhea one time after eating there.

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Stefan Dimitrov . 2024-08-01

MORE AT Google

Okay overall but I have a few concerns regarding the food and drink, and the toilet hygiene, as I was getting a drink from the dispenser I noticed something very dark and sickening at the bottom of the cup. I also ordered a Chicken Ceasar burger but there was tons of rocket on the burger basically more than the chicken patty which made it almost inedible making me pick some of the pieces of rocket out but the sides I ordered were very good. But as I went into the bathroom it had a very unhygienic smell and there was toilet paper on the floor, but overall it was okay just some compulsory changes needed throughout the restaurant.

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Michael John Kelly . 2024-07-29

MORE AT Google

The person who attended to me was very nice

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Olamide Bakare . 2024-07-17

MORE AT Google

Service was good and staffs are friendly

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Jj Love . 2024-07-15

MORE AT Google

I ordered chicken nuggets and chips when eating I saw the chicken nuggets were not cooked properly and was disgusted to find that I couldn’t eat the rest and had taken the food to my hotel so I had to go buy something else to eat.very unhappy and will not be eating there again not a very clean place and the service wasn’t the best wouldn’t even recommend to my enemies

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Ria Miller . 2024-07-07

MORE AT Google

Quick bite to eat after Shopping. Always good service, It never disappoints. Definitely recommend Burger King for your fix of FAST FOOD 🍔🍟😋

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Jo Mcloughlin . 2024-06-22

MORE AT Google

Revisiting, 2 years on. A massive improvement and change from what it once was, the burgers are now fully cooked, fresh and fast, the location itself provides itself a nice central placement in the bull ring - this allows a get away from the chaos of what is going on outside. Tables are often kept neat and tidy, with the staff putting in a world of effort to ensure consistent and high quality is being delivered. The burgers taste standard for burger king, which is a good thing, they are well cooked and consistently delivered at high level, all customisations are adhered to. Located close to the burger king is a car park that charges £2 for parking. Although the machines are still placed in an odd location, the tables set around the restaurant have been moved slightly and now make more logical sense, beyond this, the upper level of the restaurant seems to have been permenately closed. There is disability access available. This is vastly different from the burger kind I made a visit to a while ago, same brand, same staff, but new vibe and a strong positive energy; a lot of respect as this is often hard for a branch to do. Definitely worth a visit if you are in the area and want a quick bite.

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Only NPC . 2024-06-20

MORE AT Google

I couldn't believe a vegetable whopper was unavailable. The vanilla milkshake was nice. I nearly choked on the burger it got stuck in my throat. I don't even take big bites. Needs a chew more.

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Hashna . 2024-06-20

MORE AT Just Eat

Same as all burger kings speedy order and correct food was fine , service was friendly

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Ray Alvi . 2024-06-19

MORE AT Google

Tried their whopper meal. Taste was fantastic and also frozen fanta was ❤❤

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ahmad mushtaq . 2024-06-11

MORE AT Google

I was served by Mohammed, his customer service was amazing. He was really helpful and patient by answering as the questions I had when ordering making my experience at burger king much better.

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Sonia Williams . 2024-06-10

MORE AT Google

Just Eat Delivery Service Nice Experience, Good. Burgerking Meal Delicious Nice Food. Thank You.

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Morine . 2024-06-06

MORE AT Just Eat

Nice guy! But didnt my order included 2 large fries, cola zero and fanta orange?

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Mari-Helen . 2024-06-05

MORE AT Just Eat

Thank you to the gentlemen that took care of us mr Mohamed a pleasure thank you

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Fahmida Begum . 2024-06-04

MORE AT Google

I never went to there, I don't even know where it is. Ive been vegetarian for 40 years. I don't eat overprocessed junk food!

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Ankaret Harmer . 2024-06-01

MORE AT Google

Alina was very nice and helped make an order at the till fast service

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V . 2024-05-31

MORE AT Google

The staff was really polite and helped me with My problem on the machine. I come back because they're sleays smiling.

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Ricky VintageUK . 2024-05-31

MORE AT Google

Very good service and nice food try ones

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Mohammad Miah . 2024-05-29

MORE AT Google

This is the only last Burger King we have in Birmingham city so it’s the city door!! Standards should be high all the time but it’s just terrible!! I’m very very surprised they haven’t closed down for good yet!! You pay soooo much money for food in here and you can’t even get a place to city and eat as upstairs is forever closed and they close of half the restaurant downstairs, I had to eat my food on the street!! The service is very bad you often have to return food for them to get it correct, Asians working in there often communicate with each other in their language!! Outside store is full of delivaroo and just eat bikes with their staff spitting and coughing everywhere!! Twice I have felt ill the day after from eating here!! The drinks dispenser is disgusting too, I’ve seen people refill their plastic bottles from their bags, and no one cleans up after yuk!!

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Bruno . 2024-05-27

MORE AT Google

I’m allergic to bacon I had it in food maybe accidentally

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Deelow . 2024-05-27

MORE AT Just Eat

The chicken burger that was delivered should of been plain but when the order arrived it had salad and mayonnaise so it could not be eaten because of an allergy to mayonnaise also the food was warm to cold

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Paul . 2024-05-25

MORE AT Just Eat

On the map it said the driver was at the restaurant picking up my order he did not move for 10 minutes and then the time for delivery got put back he arrived at about 25 past 10 pm the food was cold and he had other deliveries still in his bag this is the second time we have long waiting times and long delivery and both times food has been cold and inedible

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Paul . 2024-05-24

MORE AT Just Eat

Good for nothing.., very worst experience from the staffs.. Worst food.. and given the order wrongly without all the items we ordered. When asked for using toilets these stupids asking for the bill to show them first.. inside the toilet staff unlocking the door without even knocking and coming in.. i dont know who is maintaining all this with such irritating staffs.

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digin Krishna321 . 2024-05-17

MORE AT Google

Average Burger King Good food quick service

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Sean Osborne . 2024-05-15

MORE AT Google

A really unpleasant vibe in the restaurant and overpriced food. The food is nice though. I wouldn't go again.

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Ríta Geïn . 2024-05-14

MORE AT Google

very poor. a simple order and they still can't get it correct. ordered 2x meals and only received 1x. No courtesy call or message to inform of updates and rider was not going to return with missing items. May as well go elsewhere in future

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Ashley . 2024-05-12

MORE AT Just Eat

Very nice guy and quick delivery

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Landy . 2024-05-08

MORE AT Just Eat

Chips are nice, hot, and crisp it's so much better than McDonald's so good

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Henry Chubb . 2024-05-02

MORE AT Google

Delicious food and drinks Good service

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Neringa krizute . 2024-05-02

MORE AT Google

The guy of what I can only guess is front of house was rude and made me feel very, very uncomfortable. He was very, very pushy with how I should order my food and drink and also how I should pay. Food was not cooked very well either as you could taste it was not cooked in the middle. I very much can't ever see me going here again!

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Tanya Helen Costello . 2024-05-02

MORE AT Google

Slow to serve person who served wasn't particularly friendly

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Claire Worrall . 2024-05-01

MORE AT Google

Service was amazing , clean restaurant and great food

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raesharn Thompson . 2024-04-30

MORE AT Google

Great food, great quality, staff was friendly and helpful. The best part of BK is the menu has a lot of varieties with decent pricing. Would come again x

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Nahema_k . 2024-04-28

MORE AT Google

Now that I've discovered their support of Israel I'll be boycotting this chain along with McDonald's.

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AllAboutSpurs . 2024-04-24

MORE AT Google

You guys gave my the wrong size ice cream I asked for Ben and Jerry’s cookie dough 465ml.

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Akilah . 2024-04-23

MORE AT Just Eat

Popped in for a quick bite to eat after shopping, We always go in as we know the food and service is excellent and we're never disappointed. Still as good as ever, Very enjoyable 👍

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Jo Mcloughlin . 2024-04-21

MORE AT Google

Nice experience Good customer service Awsome food

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Ashik Sp . 2024-04-20

MORE AT Google

First time visiting this store. Very clean and tidy, friendly staff and plenty of seating. Food was hot and service was very quick.

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Kerry Poole . 2024-04-20

MORE AT Google

Unfortunately, I've had multiple encounters with Louie at Burger King, where his behaviour was disrespectful. The first incident occurred when I ordered regular fries, and he responded disrespectfully when bringing them. The second time, his demeanour was again inappropriate. However, the most concerning encounter was when he handled my payment at the cashier. Despite giving him the correct amount, he questioned me rudely and took the money in a disrespectful manner. Such behaviour is unacceptable and should be addressed promptly by the management.

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Kavian Mehrjuie . 2024-04-16

MORE AT Google

Order arrived promptly, although expensive!

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Kamruz . 2024-04-16

MORE AT Just Eat

Visited here today and ordered a Memphis BBQ Double Burger meal only to find and pull out a long strand of hair from out the burger, which was disgusting and an unacceptable standard of customer service. Whichever staff member that was responsible for this should be sacked. Customers beware.

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Danh2706 . 2024-04-13

MORE AT TripAdvisor

Ooh this place is filled with grumpy staff and fast food is not so fast. It is very busy but can't help but feel they need to employ a few extra people as it was pretty messy in there, not unhygienic, just messy. Always enjoy a good BK, yet it wasn't so enjoyable here.

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G. Work . 2024-04-12

MORE AT Google

Amina was honestly the best, super friendly and welcoming also the food was 10/10

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Sufyaan . 2024-04-12

MORE AT Google

Amina mehmood was very helpful made my time good.

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Zain Tariq . 2024-04-12

MORE AT Google

Sack this driver immediately, he’s out delivered when I haven’t received my food. I want my full refund asap

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Trey . 2024-04-10

MORE AT Just Eat

It's the worst place to eat ever. The staffs are rude. Last time I had chips soggy I asked them to make sure it fresh one black lady staff in front talking rude and other staff support If you want nice atmosphere and helpful staffs don't go here

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Arun Kuttz . 2024-04-09

MORE AT Google

Cindy is amazing with her talented voice

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M1ss C . 2024-04-09

MORE AT Google

Was put together awful was completely covered in sauce ketchup and mayonnaise way to much was put on it was a right mess .

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Mark . 2024-04-02

MORE AT Just Eat

Very nice and great service, Went for only chilli cheese bites, but Salma at the front counter did the great upskilling and offered me if I like to have freshly cooked fries which of course I been tempted. Clean tables and a 5-star friendly service from Salma.

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Syed Abbas . 2024-03-30

MORE AT Google

Great food and lovely staff . Very helpful I loved it

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Sharif Hossain . 2024-03-30

MORE AT Google

my favourite goto place every time i visit town. i especially love the slushies too. the burgers are amazing, really kind staff too, they always treat me with respect and generally make the atmosphere lively. definitely a 10 for me.

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Robert Klinckey . 2024-03-30

MORE AT Google

Ordered for takeaway, get home to find one of the burgers missing. BK customer service apparently doesn't exist at any level - when you eventually find an online contact form they state after you've completed the form that they don't respond to complaints/ refund requests for orders placed in a restaurant.

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Chris MacConnell . 2024-03-26

MORE AT Google

Beautiful place!Excellent and amazing service.Food was Delicious,yummy and delightful🤩.No words to explain that taste!Delicious💯

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muhammad shakaib . 2024-03-24

MORE AT Google

Food never turend up or got delivered properly no refund either

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Shann . 2024-03-23

MORE AT Just Eat

The toilets were absolutely terrible. No toilet paper no bins and some of the doors didn't lock. They were also gross and very cramped.

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Emily Newbold . 2024-03-23

MORE AT Google

Toilets unusable. The door didn't lock, there was no toilet paper and no sanitary bin. Had to walk out half way through eating to find a suitable toilet.

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andrea newbold . 2024-03-23

MORE AT Google

This Burger King has the NICEST MANAGERS! 😍😍😍

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Kacper S . 2024-03-22

MORE AT Google

The burgers are dry, it's noisy, the toalets and inside cleaning are execrable.

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Răducu Gabriel Scarlat . 2024-03-22

MORE AT Google

Fresh and tasty foods. My kid like it

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Balwinder Kaur . 2024-03-21

MORE AT Google

How can you order Family Party meal and Bigking littleking meal and end up with one Whopper burger, 4 chilli cheese bites and one big full of fries everything eles missing from both meals.

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Daniel . 2024-03-21

MORE AT Just Eat

Normally gets cancelled because cars always accept the job and then realise they can't park up.glad a bike got to me

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Mohammed . 2024-03-20

MORE AT Just Eat

fast and efficient much appreciated 👏 💐

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Stacey . 2024-03-19

MORE AT Just Eat

super cold, took forever to get my order. portion size was a joke! £8.29 for a cold small burger and barely any chips

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kurt . 2024-03-18

MORE AT Google

Deliverer was extremely rude , called me a idiot and didn’t deliver the food correctly with the delivery instructions

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Samantha . 2024-03-15

MORE AT Just Eat

Good customer service the staff were nice and assisted me through

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tezron mcfarlane . 2024-03-09

MORE AT Google

Been years since I was in a burger king and was pleasantly surprised by the quality of the food. I chose to eat in the eating area was clean and tidy. The staff were friendly and polite I got my food pretty quickly. I would definitely recommend going there if in Birmingham city centre.

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Andy . 2024-03-06

MORE AT Google

Very good customer service 👏 from Sophie and Destiny

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mandeep kundi . 2024-03-03

MORE AT Google

Not very happy with this place staff handling money then doing food orders no gloves and not washing hands, no regards for hygiene at all money is dirty I don't need to tell you that you surly should know that already.. common sense or more like uncomon sense

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k slates . 2024-02-23

MORE AT Google

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