Subway in Birmingham

My favourite Subway branch in the city! Excellent friendly service and newly refurbished so all very clean and enjoyable.

Wow how bad is this place! Honestly what's the point on having food safety when the manager / owner comes in and serves without washing her hands or even wearing a hair net yet alone a uniform ! Self service machines are pointless as there is no system who is served first !!! Ordered some has brown's took 25 minutes absolute joke

Its very bad experience my baby girl need to use bathroom we ask staff but they are not allow use it we are to much request but they are denying very rued

Really helpful staff! Told us about a promotion that was being held and it saved us some pennies! 👍

Prabh is very nice gives amazing service, she is very friendly and nice and always make sure my food is up to the best standard.

Atmosphere was very nice ,like the service .Food was delicious and fresh,really appreciate prabh for her service and hospitality.

Prabh is a lovely person she always remembers my order and has a positive smile!

they're the best, everyone that works there is really nice, especially Prabh. she always makes sure my order is exactly how i like it. 10/10

Great service from the staff every time, prabh in particular is always super nice!

Being a vegetarian felt uncomfortable and how they keep touching salads with meat hands and throwing them back in the box. It put me off. No standards of dietary or allergies as keep picking and throwing salads and touching meat on the bread.

Best subway in Birmingham I am a taxi driver I tried many subway but this the best subway .I made so many visits here always same service and food...5 stars

Great food and great service and a great price

Had to repeat myself numerous times as the assistant was too busy talking to their colleague. As for the sub, half eaten and thrown away. Dryer than Oscar Wilde. As for the nachos, four times I had to repeat myself, still got it wrong. MUST do better.

My recent visit to this Subway restaurant was incredibly disappointing. Despite arriving well before the posted closing time on Sunday at 4 pm, the staff, an Asian man and a girl, abruptly denied my order, claiming the restaurant was closed. To my surprise, they proceeded to serve the person in front of me. When I inquired about the closure, the male staff member was extremely arrogant and dismissive, displaying unprofessional behavior that left me feeling disrespected as a customer. This incident reflects poorly on the service quality and professionalism at this establishment. I regretfully rate this experience as 0/10 and cannot recommend this Subway branch based on this encounter.

Terrible food. I got sick and had a severe diarrhea right after having their wrap. Chicken taste like they were bad and the sauces were terrible, this really raised my concerns for food safety in Birmingham. I wouldn’t even give 1 star for this.

Very bad employees who do not respect customers, and I hope you change your disrespectful employee (prabh) 👎🏼

Bad portion sizes. Weird tasting chicken Halal as well so terrible turkey bacon. Unfriendly staff Had to get the hot drink topped up as they only half filled it

I went in this morning for a drink and this really nice lad called Mohit severed me, he was lovely, there was a old woman working there, threatening to take his job off him and sounded like a barking dog. Went in again and she was so rude, again Mohit was very polite. Lady of you don’t like your job, F off and let someone else at it. Pure joke

Stingy on the filling and service wasnt great!

Rude staff and didn’t have a lot of toppings as well as sauces.

Poor customer service, called with a problem. Didn’t offer any resolutions just ok

For the location it's situated in, it's a very quiet, not busy Subway. The store is very spacious in comparison to other subway branches. No complaints, great fresh food. Very happy

Definitely the best branch in the uk. Staff very kind and polite. Food amazing

The worst way to serve customers! I ordered 2 sub sandwiches the way they were packed was very disappointing & unappealing.

Got the potato wedges and a 6 inch tuna sub . Service was really fast and portions were of a decent size also .

I dropped my whole coffee on the floor like a Melon, and they made me another one free of charge. Very kind of them!

Worst I can't even comment on this one I throwed whole out in the bin

The seller is very rude and don’t wanna find solution

1. I was told to choose 1 bread out of 6 & my first 2 choices were not available. What's the point asking me to "choose 1 from these 6" 2. I was asked to pay £10.49 where my meal was only £8.99. I was given a silly reason as I need to ask my 2nd drink to be removed; but, she (Simran) didn't give me the 2nd cup for my 2nd drink. Sounded very suspicious for me. 3. Its written in the toilet door as "toilet for customer use only"; but its being used by staff as changing room and told to us "it's out of order". This is after easing covid restrictions and i was able to use the washrooms in most restaurants to wash hands. 4. The upper level floor was supper sticky. Someone spiller some drink & i believe it must have not been cleaned for more than a day.

Staff is rude and very slow, charge extra for nothing

Not happy worst experience at a subway ordered a wrap and the man very rudely said I can only have 5 salads on my wrap when I wanted all of them. Then he refused to listen and told my sister all of suddenly she couldn’t have lettuce. The manager gave no refund and instead offered a free cookie! Will never be coming back to this subway.

I go there some Fridays and Mondays on my way to Kingstanding Imagine group. I usually get sub of the day cos I'm spoilt for choice. Staff are friendly, hygienic and prices are reasonable

Poor condition friend a bit long time

Only halal subway iv found that had fab service

Staff is rude. Every time they’ll find problem with your order, charge extra for nothing

Good stuff ..need to use Veg Non veg Gloves properly

Just hate subway always have sorry

The staff do not seem to be that bright and ask you at least three times which kind of sub you want.

Very nice food in subway i love

Great, quick easy food and good service. The vegan sub is absolutely delicious!! 10/10 would recommend.

Salad bowl, freshly made. Option to not have the plastic cutlery to save waste.

Nice salad had chicken and bacon. However they need to add full mayo back on the menu as this is healthier option for people on a ketogenic diet like myself this helps maintain my diabetes better

Ok different prices for the cookies very small not much room for staff to move around

This is a standard subway branch so it's good if you like subway food, but for years now the customer bathroom has been 'temporarily' out of service and every time I go in there I ask about the bathroom and they give a different answer every time. One time it was because drunk people had vandalised it the night before. Another time it was because they only open it on certain days. Today I went in there and when I asked the guy behind the counter muttered something about a leak and quickly changed the subject. Then later when I was eating he unlocked the bathroom, went in there himself for five minutes without any cleaning supplies and then came back out again and relocked the door. I used to ask about the bathroom because I wanted to wash my hands before eating or because I genuinely needed the loo, but now I ask because the mystery of the out of service toilet is just so intriguing. It's been 'temporarily' out of order for minimum two years, possibly three or four. What's going on in there? Have they decided to just use it as a staff only toilet and keep the customers out? Is there a secret passageway back there?? Is it even a toilet at all??? I need to know.

Man wird schnell bediendt, doch das Essen schmeckt nicht wirklich frisch.

Subway Killaloe very unhelpful staff

Bread ,cookies, and fillings were all gone or running low. Very slow servers, and the last bloke was slow and useless, maybe just a bad day, but seriously how hard is it to make a sandwich? 😂 Rubbish.

It's your common Subway, what else is there to say!

i love subway everything about it is good there is not a single thing I can fault about it apart from the fact that they're unhealthy so I can't eat them everyday

Nice sandwiches but more expensive than the isle of man

Very nice and tidy place with very tasty meals for good prices. Would recommend if you are a bypass and looking for a fast food. The a coffees are acceptable with very nice tea. They are all fresh with proper meal deals that are worth the money. Very nice and friendly customer service, serving you in a nice way.

Subway is one if the best places to get sandwich

Tasty sandwiches are available here

A typical subway. Good for a quick bite. Sandwiches taste nice

Subway sandwiches are standard across all subways. Always a nice sandwich.

Very nice and a lot of variety would recommend

Slow and unfriendly service. They left my sandwich in for twice the amount of time than the oven timed for and the syrup was out on their drinks machine. No apology for either issues, but did replace my drink with a bottle. I would be more sympathetic if it were busy, but it was dead with 3 members of staff behind the counter. Customer service need improving! Such a shame, as I've had no issues with other branches

Quick and convenient dash-in place

wag warn lads when I walked in I was greeted by a 69 year old women who was wearing supreme strapons and bare Gucci you get me fam, I bought a scooter sandwich with some crep protect sauce, roar sauce. the price was - 2 kelvin. I was discusted with the the customer service but my G DARREN was class, I think he deserves time and half and cheeky bit coin at the end of the year, safe my G x ;)

Good variety of sandwiches and salads

Lovely sandwiches. Fair price. Well kept and parking available.

The customer service wasn't the best experience but the food is fairly decent

Too expensive but the food was OK.

I used to do Subway. I still do, but I used to too.

Great sandwich. Polite staff in spite of all the customers, even the impatient ones! All looked very clean and tidy. Yes wheelchairs could get in.... Spacious. !

Excellent fast service. Value for money to

Perfect snack to cover off lunch. Quick service and clean eating area

Would be better to change the place

Was soll man sagen? Subway halt. Man wählt das Sub aus, dann das Brötchen, die Größe, den Belag, die Soße... und ggf. Extras. In England gibt es noch Meat-Balls. Und da die in Deutschland abgeschafft wurden, haben wir sie einige male gegessen.Das Personal ist freundlich, das Lokal sauber, alles gut für ein schnelles Essen oder zum Mitnehmen.

It's a short counter store. Regulars will know what I mean by that. But other than that it's perfectly adequate.

Your typical standard subway, food was fresh and the staff worked pretty hard so you're not kept waiting for too long. There is no seating available as this is a takeaway subway store and is in the narrower corridor section of the shopping centre near the entrance, there are one or two benches opposite but these are usually taken by passers by. Reason for knocking a star off was simply because the staff need to speak louder and clearer, we both had to keep asking them to repeat themselves, they were polite though.

Nice but give disgusting cold baguettes

When you ask for a particular Sub, why do you have to keep asking the staff to put in the contents? And why didn't they pick up on the fact that it was 'Sub of the Day'. That said, the final product was okay. Staff need more training!

Most horrible sandwich tasted ..chicken so salty and uncooked

Popped in with my wife to have a snack before a hippodrome snack. Service was friendly and quick. Food was good and filled a gap. Not much seating available (around 7-8 seats at bar against window). Overall usual subway and I'd return to this place.

Friendly staff in a fairly busy store.

Love the Subway in City Centre staff were nice Tom who works there he was friendly to other customers

A nice subway store in birmingham. Not in the center of birmingham, but not too far from the center or the bullring or new street train station.

這是一家空間比較大的潛艇堡用餐人數也相對少一些, 所以節奏比較慢基本上都有座位, 比較能夠緩慢用餐或久待

Yo estaba muy decepcionado y disgustado por el comportamiento de un miembro del personal durante mi servicio. Grosero, adolescentes ruidosos violentar el mientras que el miembro del personal se unieron. Parecía y se sentía sucia! La comida se veía seca y como si hubiera estado sentado allí todo el día - aunque mi sándwich era 'normal'. El hombre que me atendió era tranquilo pero prefiero él que el ruidoso chica poco profesional. Ella necesita ir porque ella me quitó jamás volver - bien no.

You can't really go wrong with this place as the consistency is always spot on. It's not expensive and I love the meat ball marinara

I went into this Subway with my daughter whilst in town last week.PROSQuick service - that dayGood seating areaFood portions are goodCleanNot too busy - Little gemCONSCommunication with the staff - lost in translationArea restricted when queuingDrinks machine too close to table - ice and drinks falling on the floor around it. Spillage not cleaned up straight away

nos encanto este restaurante, al que entramos porque era un dia muy lluvioso y para refugiarnos y resultamos sumamente complacidos, la com8ida excelente y los precios muy buenos

con mi nieta y estaba muy cansado se sentó y dejar que ella orden la mstaff. Ella no estaba convencido pidiendo un montón de preguntas sobre el relleno, pan, salsas. Fue una noche tranquila y el personal respondió a sus preguntas con una sonrisa. Me gusta poder escoger mi abundante, tener un sándwich caliente, y los precios razonables.

Working near and called in for a sandwich had a steak and cheese melt which was quite nice service was ok

Great for food on the go. Handy for where we were staying and so it became a favourite. Lots of staff makes the whole thing easy.

Despite having signs in store to upgrade any 6" sub for free to a salad bowl, they tried to charge me more for a salad and flatly denied they do that despite me pointing out their own posters, Also not really a problem but more for information all meats are halal.