Mcdonald's Restaurants in Birmingham

This McDonald avoid with all cost wrong food spillages every time

They ask for dips but never bother to send. This is not the first time. there is no use in paying for it.

20 minutes late food had melted couldn’t even eat it had to throw it

poor quality. missing sauce and wring drink given.

Usual maccies, completely incapable of adding sauces. Who knows, maybe the staff get bonused on getting orders wrong?

food took over an hour to get here and the food is cold and soggy

delivery was part of a multi drop

Food was a bit cold but still tasted alright

missing items and pie was our of date.

My autistic kid wanted a toy and we got a book

Order took over 45min to be ready apparently, and the delivery person was waiting at the restaurant. He delivered within 10min. Why was the food cold like it was outside for an hour?

Two drinks ordered not even one straw given

Half the drink I ordered spilt before I even opened the back, thanks for half what I ordered and a mess to clean up

ordered 3 dips and they weren't in the sealed bag.

Food was cold and was missing items

Order was wrong and missing items

I made a mistake with my address (didn't update the new one). I sent a message to the courier, he was responsive and nice with me. I loved the flexibility and the understanding. Thank you!

great service, he was really nice

food was cold when it arrived and I mean freezing the fries wasnt even edible. and 1 item missing.

great driver, fantastic service !

Coffee always tastes like coffee and is always hot possible the best McDonald’s in the Birmingham area staff always pleasant and polite

food wet. drinks leaving out of the bag i have video evidence

Every time I order from McDonald’s the food is cold, there’s always something missing and the portion sizes are a joke.

Wrong order never had my stuff i ordered

Delivered complete wrong order so now we have to go without food as we dont eat what was sent

items arrived, drink has all spilt and food as he took it out dropped on the floor

Nice pit stop spot... take out and move on

Always enjoy the food from you 😊. Really hungry tonight and have no money until Friday 😔 😢

Missing items and food like warm. Also our drinks were half empty

One of the better McDonald's in terms of food quality, but the drive through staff, more than once I waited in one line, only to have 5 cars go ahead of me on the other side. What's even better is those that were ahead takes forever, and when I got there, food was cold. Even better, they don't ask people to use window 2 to speed flow up, but when there's no one, I get sent to window 2 and it's super awkward to drive in, and i only waited for 30 seconds there. Smh

Unfortunately the quality did not live up to expectation at this McDonald’s outlet. The Big Mac I ordered was cold and tough.

Delivery driver could not speak English and got lost, I had to walk 10 minutes to get delivery. The drinks were everywhere and the food cold

Good milkshake , Big Mac , nuggets missing 4 , cold fries

It’s a macdonalds. Not much else to say.

Getting really fed up with couriers throwing bags with drinks in at me, too focused on the next job to do their current job properly, thanks for half the drink I ordered

Missing orders as usual Luke warm. Puts me off my food. Can’t eat this time to quit Past 6 orders. Always upset. Not bothering no more. Ur deleted !!!!!

First time order from this address really good service thank you

Debbie was working a night shift and we had a few issues with our order Debbie who was so kind saved the day she needs to be praised a lot more

It's a normal McDonald's. Parking is now restricted to 90 mins though, but that's plenty of time to eat your food.

Well cooked well designed and tasty chicken peri. Chicken marinated well and was juicy

food was nearly cold, items missing

Order came with 3 burgers missing and now it’s saying that I have to wait 7 days for a refund

I placed the order in the our of 4pm, I scheduled it for 18:10, 2 hours in advance however it came 20 minutes later?

якщо напій прибув тільки наполовину в склянку. решта по всій сумці. і холодний бургер.

Guy was dope give him a raise

My drink was halve gone and spilled

Terrible stuff and service . The worst mc I have visited

Easy to get too. Never had any issues and the staff is always helpful.

They have a bad service. I ordered a full service a few days ago and four seeds of cheese, but they left one seed of cheese short. I called them and told them, but they did not answer correctly.

my food was freezing cold ..the whole order ....

My order was delivered on the app and I didn’t get my order I would like to know where my food went I am very upset about this I would like a full refund

It is what it is a 24hr fast food outlet well positioned on the Bristol road junction with the outer ring road traffic lights.

My order was not delivered to me today so I'm not happy with having moneybstolen from me I want my refund now.

waited for the food for 1 hour it was freezing cold and the bag was tampered with

driver chose to sit in his car and was refusing to give his location. also no straw for a milkshake is wild.

food was cold again had to warm it up

We received the wrong order, with drinks half empty and flat, and the bag was wet. The delivery driver took 20 minutes to deliver to us doing drop offs before us meaning all of our food was cold. We won’t be ordering from McDonalds again as the food is always cold when it arrives.

This guy was a legend, bro actually provided me with tissues

Where do I begin, I’ve ordered from here a few times and every single time we’ve been missing a key component from the meal. This time it was a Big Mac. I got the fries and the drink but no burger. I’m so confused. Please sort this out.

Order toasted muffins with jam didn't get the jam please double check orders before sending.

Never received my order even though I was standing outside my building waiting whilst the app updated to say delivered!!! Where was it delivered!! I had to order again I did receive the second order but now no refund for the first order

missing orders always from this mc donalds

Delivery didn’t turn up delivery guy told me he was outside and he was NOT THERE

Great mac for 24hrs service food is always right and warm.

Just what we exprcted from McDonalds. Tasty food. They did forget the free nuggets, but they were free, not a big deal.

Very clean prompt pleasant service and Paulina is simply 5*

all cold and missing item's and did not read the booking notes left a note saying where to and he still ended up the road!!!!! read notes next time

the food was cold, the ice-cream was melting..

Did Not receive my order and its said delivered and has charged me!!!!

I never received my food as the store said they couldn’t locate a driver , after 2 nearly 3 hours it says it’s been delivered but it never got received

DO NOT EVER ORDER EVERY SINGLE TIME WE ORDER NOTHING EVER COMES THEY TAKE MONEY AND DO NOT GIVE YOU YOUR GOOD OR DRINK!!!!

Driver never turned up with order although stating it was delivered on the app. Was not contacted by driver in said delivery time would give zero stars but that is not an option

Good. Said to collect order on the screen and there was no one there.

Never arrived, phoned to complain and was not helped

food arrived cold, driver got lost despite me pinning my location and giving clear instructions when ordering.

Food was cold even tho i live 5 minutes away drink was spilled all over food

it was not delivered and they did not ring the door bell or call me

The food was cold and the drinks was spilled in the back not happy at all with the order

Did not turn up after 2 hrs of waiting

The foods are cold and it's take too long to prepare it.

food was cold wasn't happy with the way it arrived at all had to put in microwave and through away a burger because it didn't look edible made with no care

Quick service nd clean place with amazing staffs

Can’t seem to get a simply order correct glad I’m only here one more night

One star is kind, repeatedly forget something in the order. The company operating this branch should have licence cancelled.

MY ORDER WASNT DELIVERED! the courier set it as delivered but i never got my food, what is that?!

food was cold, some things were missing, drink was just an empty cup? what’s going on??

Gave me a beef burger when I ordered a chicken burger

Dips werent in and my sprite had spilt in the bag

my food never arrived but my app says it has been delivered.

I have waited almost 2 hours for this order to arrive cold and missing items. The burger was also incorrect. There was no way on the website to cancel the order when the delivery time changed repeatedly from 20 minutes to then ending up being 1hr 50

Food was all wrong and arrived cold

Fue a McDonald's Bristol Road al sur. La comida era tibia y empapada. Como si hubiera estado sentado durante siglos. Muy decepcionante.

Most staff lack the basic intelligence to get a simple order right, no care taken and food just thrown together. Standard of the staff is very poor. Useless

I did not receive all my orders I only got a drink 👎

COLD FOOD AND INCOMPLETE ORDER !!

Driver went long way around so food stone cold, then got offered just about a 10% refund, a disgrace

I've been here on several occasions, I can honestly not once I've been completely satisfied with my visit, and on one occasion I only had a mcflurry and a coke; the ice cream was icey and the coke had no ice. The staff's attitude is awful. Service is slow, upto 30 mins to wait sometimes. I just don't go here anymore. I will go out of my way to avoid the place even if I'm with friends.

no straw and no sauce I may aswell eat sand

Coke spilt all over bags and food...why?

Food was in a good state, and delivered quickly (it was a little late, but it was dark and raining - so it's understandable)