Mcdonald's Restaurants in Birmingham

Was the worst sausage and egg mcmuffin ever clearly whatever oil is used needs changing and the muffins were much smaller than the sausage

The table with sauces, napkins and S&P was bare. The lady delivering the food almost threw it at us and quickly disappeared when I was trying to ask her something and the coffee was pretty awful. Not Brill.

It's a McDonald's! Food meh! no surprises. Had table service which arrived very quickly. The staff member was very polite and collected our tray once finished. Restaurant was clean and tidy.

This is my local maccies & I always go there for a quick bite. Staff are lovely and food is always piping hot despite it being busy all the time.

Great, simple and easy to order food and collect.

Classic McDonald's with great service but atmosphere can be a bit busy

Ordered food was served quickly and food was nice.

I typed my address out and the app put my location on the other side of town. The driver was incompetent as he couldn’t understand my directions nor could he read the delivery instructions. My food never arrived. How do I get a refund?

they didn't even deliver my food and still charged me will never be using these again

Really bad cold and tasteless this is the 2nd time I thought I’d give it another chance and I only live directly over the road. I was told order had left and coming to me but no 20 mins later and food freezing

Great spot for a quick bite! Love the convenience of 24-hour service and drive-through. Those burgers are always satisfying!

Wrong order was sent and food was cold and drinks melted

it was cold when it got here! never again. they were awesome for time on the delivery though

I wouldn’t order from them again, too many missing items from orders

Missing a sandwich from the sealed bag, order incomplete!

Waited over an hour for delivery time kept changing & then waited 20 minutes for it to arrive, food was absolutely freezing !

Never received my food but says it was delivered

did not get all my food has always not happy

2024 and you need to be driving a car to get food.

20 mins late. One drink arrived empty. Food ice cold. Discusting service.

These people are idiots. How can you miss two burgers from the one order. Then not want to replace or refund. It’s not that hard

WE CAME HERE BIT SMALL SOME KIDS SCREAMING ENJOYED FOOD

Wasnt deliverd refund requested

Unlike the other order i got this one food was amazing as always and the delivery guy was fast and friendly im glad i got a good delivery guy the 2nd time around

Delivered the hot chocolate properly came with a HUGE leakage in the bag and was only 1/4 of the hot chocolate left in the cup

Freezing cold food and I only live one minute away

delivery poor food cover in pop burgers and fires soggy very poor delivery service

the delivery man did not know what we was saying has he did not understand English that is not good

The driver was great really nice 10/10

Food was warm for the first time

Did was good however no milk or sugar with tea?? Which was disappointing very kind delivery driver. Thank you

Not a problem! Delivery driver apologised! What more could I ask! Food was delivered and I enjoyed!

Very quick delivery. The food however was cold by the time it arrived. We had to reheat the chips which is always disappointing. The burger did still taste nice reheated however.

Drink was spilled all over all of my food whole meal was inedible

Delivery was late and food was missing from order

Not overly impressed today. Fries were chewy and were not fresh at all. Both burgers were tepid to almost cold....

Cold fish burgers and cold chips again

Delivery was at the restaurant being “delivered” for 15mins and driver not moving

Delivery driver was rude and took too long to deliver the food. I was waiting for over half hour from when he picked up the food from the restaurant

It's mcdonald's you know the score this one can be very bust at lunch time

Chips were cold and stiff. Coke was warm

Better service & piping hot food.

Staff need training. Young lad I dealt with was awful! 🤣

Always we have missing stuff from the order today we didn’t have a any of the ketchup sweet chilli sauce and barbecue sauce always some thing

A quick stop McDonald's for the usual McDonald's meal. Staff is nice and the service is fast..

2 out of 3 items wrong , 2 items with added extras came with tons of mayo only, 1 burger completely wrong. 1 burger bripping clear oil .. lost appetite waiting cancelled my reorder. is this McDonald's!

No tissues straws or sauces . Have to request all from the counter, ridiculous

The map told me the driver was still at the restaurant but the driver called me and was already here and the bag my drink was in was ripped and the drink wasn’t full,I’m not saying the driver drank it but it didn’t feel safe to drink

Everything is cold and not good

Seems like there care more about serving uber drivers more than the public nowadays , and foods always cold as it sits on a collection table for half hour before the drivers there to collect it

Delivery driver just waited in the car, I had to walk all the way to the road

Good clean service provided...food was very well prepared

thank you will be back to buy again

delivery rider was friendly & quick

Hadiqa is very good worker and helpful in the deliveries when i pick my order :)

The restaurant I can’t fault, however just eat told the driver he needed a code to deliver the order but did not give either of us the code, so by the time I did get my food it was cold. My partner went to fetch the food and I then had to go down as well to prove ro the driver I did not have any codes.

Order didnt came but it was marked as delivered... liberty

Druggies asleep at the entrance walking around asking for food inside when your trying to eat using the toilets to use drugs won't be coming here again

Efficient drive through....Very popular...food hot...a strawberry milkshake had some chocolate in it!

very bad very late and missing items not happy at all

It says delivered but I have not received my order!

Ordered filo fish meal the bun was NOT fresh spoilt our afternoon treat..recommend you stay away from them .the bun was stale

Oreo milkshakes were that nice we went back the next day for more 😋😋

Pretty bog standard maccies, always a long wait though

One of the meals was cold but good delivery time

The first time I met a worse delivery driver. He called me 5 minutes before his arrival and told me to come out. I waited 5 minutes then he arrived and asked me to to his car to pick up my order. He was sitting like a boss. I will never order on just eat. Thanks

ordered the 17.99 meal plus extras and did not recieve a big mac so got 3 burgers instead of 4

I ordered McNuggets share box - they didn't send the dipping sauces! I ordered a drink - they didn't send a straw!

We had several missing items from our order. This is not acceptable at all. I understand you can be busy. But nothing wrong with double checking

Food was really tasty and enjoyable, Was reluctant to order food from MacDonalds as had a bad experience in the past food was terrible and cold nothing was done about it not even a sorry, But tonight's food was brilliant

Bunch of idiots working here, ive ordered here twice and they have completely messed up the order both times, surely working at McDonalds isnt that difficult? Idiots. To make matters worse, I couldnt get a refund because Ive already had one recently due to them messing up my order! Absolute tools working there i swear!

Low rating due to the state of the food when it arrived. Drinks had leaked in the bag, nothing left, this then went all over the food. Couldn’t eat it. Also, something that drives me mad, you order a tea, ask for milk etc and they never put any in 🤷🏻‍♀️. No care or attention at all.

Everything was good except the big mac. Istructions were not followed, had to lose bottom half of burger as it was full of lettuce.

My order was being prepared for 15/20 minutes. Driver was waiting 15 minutes. Definitely cold!!!

Paulita is one of the best and kindest staff here and I see she working hard every day, my son and I get energy from seeing her smiling face.

Stole my food didn’t deliver my order. Tramps

send this same delivery person again.

Rubbish, always forgetting items!

My chips were dry some were funky looking and cold

the drinks where split to the point of only half being in there and all the food was freezing cold

30 mins for 1 meal with no queue. Poor

Is what it is, need I say more.? You know what to expect, you get me?

This McDonald’s constantly sends incorrect and missing orders.The food is always cold by the time it's delivered.I can not understand how time after time,they get orders wrong.What training do the employees have?What is management doing about the poor performance of some of there staff.Do better McDonald’s.

Everything was there. no missing items and good was great as was the delivery driver. Cheers!

The food was freezing. The delivery guy went the complete opposite way after picking our order up

The courier was very pleasant indeed

Food didn’t even show up spent over 40 pounds, very unhappy

delivery man was patient and very polite

I have still not received my order. Even after 3 hours. Driver did not contact me and my food was not delivered to reception.

Drink was spilled in the bag and everything was cold

Only thing war chips not hot. Preparation took too long as driver said he was there waiting for burgers.

wrong mcflurry - got skittles instead of smarties (yuk)

Was a really nice macdonalds fast fast food and pleasant staff

Absolute joke! They cannot follow simple instructions for delivery, orders are incomplete, straws are notoriously missing from the orders and the food is always cold. I do not recommend this place, I recommend however that you avoid it.

Had to pour my shake and drink into separate glasses to drink as you didn't include any straws!!

delivery and food was spot on today

The delivery driver stole my milkshake , the bag was ripped.

My daughter happy meals fries taste reheated 😞

such a confusion place and staff seems that no one is happy wv their job... food quality is poor, last time gave me the wrong order I went back all the way from home, but today gave a very rubbish chicken selectes, fries was dry and cold the oil didn't look fresh too.. forgot to take photo the whole meal

Delivery driver arrived one of my drinks had completely emptied in the bag and the other 2 drinks were around half way. The bag which contained the food was soaked through from the fact my large coke had leaked all over it and I sent them pictures as proof. The chips were cold and wet and so were the burgers and Childs happy meal yet I’ve been refused a refund or any compensation!!!!!