Dixy Chicken in Birmingham

No difference between small fries and large fries..except for price difference

Lovely food, amazing staff, very friendly and always happy to resove issues and answer questions regarding allergies to certain foods

Washwood Heath Road Dixy fried chicken is delicious. Staff are pleasant and helpful. I don't usually eat in as space is limited.

Washwood Heath Road Dixy fried chicken is delicious. Staff are pleasant and helpful. I don't usually eat in as space is limited.

I came here today, I had asked the staff for strips and they charged me as a meal when I never asked. The prices have gone ridiculously up, rather be going uks and getting the same type of food as it is cheaper. They need to change their prices back down, it was already quite expensive before and now gone up too extreme.

I came here today, I had asked the staff for strips and they charged me as a meal when I never asked. The prices have gone ridiculously up, rather be going uks and getting the same type of food as it is cheaper. They need to change their prices back down, it was already quite expensive before and now gone up too extreme.

rude staff. Prices have gone up so much. Uk fried chicken opposite have save menu less than half of this price. Never going there again.

Owners are taking the mick now, 7.50 for a fried nigella panini meal, NOT even grilled, pepes or rios from now on, the last time I go here today after 17 years odd loyalty

Food always good super tasty (panini really good and the chicken burger)

Been going here 10+ years but just ordered and 4th time in a row they missed out some of the order after I told the staff Makesure shame to seen service has fallen off will be going to a different dixy from now on lost a long term customer.

Great when you go in store, foods great and they aren’t stingy with food or dips. Ordering from Uber on the other hand… they sting out on dips and there’s no option to buy more… even if you put it in the notes it’s a 50/50. Id definitely order A LOT more if they at least had the option to buy more dips as I love the chilli so it is a big shame. Literally I can’t just have one tiny dip of chilli for my meal personally. I’d call and ask but I don’t even bother anymore, they haven’t picked up the phone for years it’s just on google for the banter at this point. So yeah, purely because of the fact there’s no option to buy dips online (yes it’s that deep!) I can’t give a 5 but they get 4 stars from me. I do hope the owner or management read this and care about reviews… would be nice for an option to purchase dips was included. Makes them more money and keeps the customers happier.

Always get order wrong several times. Even if it’s straight forward. I don't need to ransack my order bag to check if everything is there. Very poor childlike service at times. Used to be very good

Good food nice staff always give u more than u pay for,not just me but all dixy customers. Washwood heath Road dixy is great,can vouch for this one.

Not happy with the quality of the chicken stripes and way to less chips for a portion of food

They staff not friendly food very poor quality DONT GO THERE WAST OF MONEY

Food was cold today I guess that's what happens when the owner is not there

Love this Dixy. This is my local dixy and i have been to other branches and this is one of the best. I always go for the chicken wrap meal. Only problem is not enough place for eating. Also staff sometimes are half asleep so you have to repeat yourself more than once. Prices have increased which is very unfortunate. Sometimes items are missing so double check before you exit because as i said they are sometines half asleep.

I went in there a few times. The food is terrible quality and the service is very poor. I felt slightly disrespected by staff who would not give me a proper reply for asking a simple question on two occations. Even if the food was good, I wouldnt go back based on how I felt not treated properly when i asked a qeation.

Local dixy is just the best, love their food

This is my local dixy. The service is good and the food is good. I normally buy a selection of foods. Their chicken burgers' are particularly tasty. I am a little shocked at the price rises for the fish burger meals. For a cheap fish that they serve, there is no justification for such a price jump. There is some seating inside but the waiting area can get quite full making it impossible to eat in.

Excellent customer services, good, tasty and fresh food and reasonable price but always parking issue…..

Best dixy in Birmingham in my humble opinion. Not greasy always fresh and always consistent

I ordered food for Iftar not only did it come on time but also nice and hot. Thank you!!! Amazing service

Lovely food as always Reasonably priced Professional staff

Made me wait for 15 20 minutes for 2 chicken burger meals and the chicken was rock solid warmed up

Good and cheap fried chicken in Birmingham

The staff are very unhygienic. They wer coughing and burping whilst preparing food The chicken was dry and tasteless. Disgusting. Will never go there again.

Hi this the worst, dixy ever been to, no customer service ,, food Cold. Not. Fresh no hygiene ,

My kids live their chicken bites and it is good value for jumbo meal

Standard Dixy takeaway food but in Birmingham so far out of all the other Dixy branches this branch has the best chicken and service.

Good quality food and great customer service. Consistency is the key to success

It was ok, the customers area was not clean, food on the floor.

I love Dixy chicken customer service

Awful Ordered food and when opened boxes at home to find half food missing from both boxes. So annoyed.

I order family meals chicken was very dry and fries was not going back again this is second time

Reviewing for the wings only, best of all dixys ive tried, very reasonably priced too - the additional cost for BBQ sauce coated wings is also really nice but tends to sell out pretty quickly. Only issue is sometimes the wings aren't that fresh, but hasn't been the problem on most occasions

Alhumdulillah for Dixy Shareef.

Very good customer services…fast and reasonable….

Food tasted good, but hygiene wasn't all that in the place.

Good dixy chicken compared to others.

Been coming here for years, always have fresh food

Food is very quick and you can go in the shop and come out with your food after a couple of minutes. Also food is good and always reliable and consistent. I've had it from there a lot of times and is always delicious.

The man on the till is always rude and arrogant, he touched his nose and wiped on his clothes that's disgusting in a fast food shop he also doesn't give people the right change back if its like £5.02 you won't get the 2p back, while I stood there he did it to lots of other customers, this is not acceptable!! Food is OK :|

awful food ordered the party bucket on uber they put in pieces of chicken that were probably just sitting there for hours and all side breasts gave us all food poisioning just horrible never again please avoid

Recommend pop bite meal clean place good owners hot fresh food

Back in the day it was 10/10, now the owners have left the whole shop to the employees. Buy a panini meal, it will be overfilled with mayo & cheese. No chicken just the breading which will give you stomach pains later.

Every time I order the cheeseburgers it comes burnt , like the people do not know how to make it .

Third time my children have been scammed by the oversized filthy t shirt owner. Many items missed off. First time my small children couldn't eat the chicken as they'd missed the chicken popcorn. Second time they missed 2 fries and today he forgot a whole meal. Horrible customer service especislly towards kids.They say the richer you get the more arrogant. It's ok keep the money it won't keep you healthy for long. Look at you:))) Let's see you treat me like that as I won't be sending my kids in next time and will be speaking to you especislly about your personal hygiene

Probably the best mega mix burger I’ve had around Birmingham, but definitely the best chilli sauce I’ve had. Shop is clean and staff are good. Overall I’d recommend trying it out!

The original dixy tasted much better. This branch is still not bad.

Gave me 3 days of diarrhoea and vomiting but I thoroughly enjoyed every bite of the sizzler burger. Worth the burn I say.

Food is always cooked well always to high standards. Best dixy in brum lol😏

The fish burger looks like it had been cooked for hours and turned into a brick. The fries were cold and the chicken was dry.

Bought some fried chicken this evening. I think it had been cooked for hours and left in warmer longer than it should have been. It was dry and gone rubbery. Disgusting. food quality is 👎🏽

Difficulty in parking. Good friendly service

10/10 for taste, service and value for money. The food is always consistently tasty and fresh.

I wouldn't eat food from this place even if it were free. I never order any food online but that didn't stop the delivery driver dumping a bag of food on my balcony that was meant for next door. The fox's got at it and now I have a low budget chicken meal in pieces all over the floor. Can't even phone them as the number on here doesn't work.

Deliberately missing out food from your order didn't realise until I drove home and gave food to my family

There were over 15 people in tonight. No social distancing not face mask on the staff. Need to improved quickly

Been in today. Good customer service, hot food and very yummy. Also, customer after me was incredibly rude and the staff there dealt with her calmly and professionally.

Cant go wrong by coming here, foods always the best, staff are nice and its cheap. what more can you ask for?

The food is decent. Out of all the dixy chickens, the one on washwood Heath Road tastes the best. Food quality is good but customer service has gone down hill over the years. They rarely forget items in orders but this happens everywhere but more importantly, the reason for the lower star review is because they show some negligence when it comes to giving change back of a penny or two pence. Not that it makes a big financial detriment but it's the principal of running a good and honest business and I feel that ethos has slowly eroded over the years.

Terrible shop very disappointed try’s to scam and changes up orders and blames it on me saying I went out the shop so its my fault apparenlty 😒i was taking the order home that’s why I realised outside . And they charged me 17 pound for an 14 pound order 😒😒will not mind showing my face to prove I ain’t lying 🤧😔will not recommend 2/10

Firstly I would like to say the past several times we have come to this dixy, the chicken has been off, second the chicken has been bland and third the chicken had a sickening smell . The worst thing is when we used to come before it was really nice and you could enjoy the food. However this is not the case anymore and there is a lot of room for improvement. Hopefully the food will improve sooner than later.

Good friendly staff quick service and fresh food with fair prices

Great food & friendly staff ,been going their from young.

Ordered yesterday spent about £15. They were close to where I live. Took like 5 min to get there. I normally travel 3-4 miles to get to better dixy place. I was very disappointed, the fries were cold, chicken burger was cold and the thin patty only covered 3/4 of the bun. The shop opposite (uk fried chicken) almost half the price and better food and value. I regret purchasing from here and should have gone to my usual dixy. These lot are just passing time.

Quick food, good quality at reasonable prices

Its ok but losing taste day by day...chilli sauce is not good at all as it was the best before...looks like they r not interested in maintaining taste anymore....

Food is nice but prices are a bit high.

Staff are not friendly very poor customer service

Tasty but a bit pricey.... Try the spicy chicken wings.... You won't be disappointed

great food great taste only 1 negative thing is the communication with some of the workers who can’t speak a word of English!

Tasty and different from rest of dixy i ever tried

Nice food. Never Disappointed with the food.

Fast service and friendly staff food was delicious and ended up with extra chicken too

Lovely and clean place, with excellent food.

This is by far the best Dixy.. Always consistent, friendly staff and good food.. Never been disappointed with this branch

Great place to have a take away

We visited the dixy in Birmingham and the quality of the food wasn't great nor was the customer service recieved from the staff. Won't be going to any dixys after this experience...

Not bad for a local dixy as you can expect, the seating area is not as good only bar like stools no proper seating for families etc

Excellent mini kids meal 1.99 with drink

The food was very crispy especially the chicken. I have nothing bad to say other than the chips are a ysd bit soggy.

I love it baby baby baby oh like baby oh I know dixy would be mine baby baby bab6 out I like dixy my name's camero

One thing about Dixys is that you know what you are going to get. The food is how you want it to taste and is fresh. Only downside is staff need training on how to deal with customers

Very busy shop which gives extra portions for free. Food is usually just out the fryer.

Nice place but the chicken is not fresh all the time.

Tried placing a phone order but they didn't pick up

Seen staff member urinate in the alleyway right next to the place, go back inside and and start serving customers and touching food!. Disgusting

kfc is an amazing brand I love their food I think that this kfc that became halal is very good as it chicken is very tender and nice the only complaint is that the strippers are pointless .

I do like the flavour of Dixie chicken and have been a regular customer over the years but today I am considering whether to ever use them again over something small really. But it was the really bad attitude of the manager when I asked for extra sauce. I had a 5 piece chicken set and was only given 2 small sauces. I asked for more but was told I would have to pay. It was the manner in which I was spoken to in which I object. Very very poor customer service and perhaps the loss of business because of it. Shame

Freshly cooked nice chicken can compete with kfc any day was halal as well should give a try if in search of quick tasty budget food

Not saying much but the order was totally wrong. Food was cold. Alum rock Dixy branch Rang and he said leave a comment on the website and sum1 will get back to you lol That never happened

ordered from the Sheldon branch the food took 2 hours to arrive and when it did it was stone cold and to top it off my order was wrong, after calling to correct my order they said they was to busy and the manager was unavailable (he has been unavailable ever since) I was offered a free meal next time ordered but when I tried to the staff refused and had no knowledge of this -no manager has contacted me about my complaint - complete waste of money!!!!,

nice fried chicken for what i go offen to eat, nice and fresh. will recomend and visit again. while ordering on the counter staff is pleasant and polite.

Their food is absolutly brilliant, love their chilli sauce. However the staff have their conversations in urdu which i can understand, i had understood that the staff were talking about my weight and made several fat jokes about me. Once caught a member of stagf picking his nose while taking orders and packing fries.

Dixy chicken never fails to impress, have been here countless amount of times and am always happy with the food and the quality of it, the service is quick, and the price is extremely cheap, would deffo reccomend

Very bad customer service at Hurst Street Dixy chicken branch (post code B5). Firstly giving out the wrong food and to make matters worse not admitting to their mistakes. The food just not edible, cheap KFC ripoff. Inexperience member of staff........ they need to go on customer service / catering training! Definetly would not recommend this place!

Terrible service I had ordered 4 burger meals and wings but only recieved the part of the meal with 2 packet of fries and wings missing. Really disappointed and frustrated as children had part meal. Also after phoning hugry house several times and after over 40 minutes wait for the rest of the food still hadn't received food. Never would want to order again from them. Very bad experience

I've eaten chicken once or twice before, but in all honesty I've never eaten any chicken like this before. Firsty I was served the wrong meal; I was infact handed bonefull chicken instead of the boneless fillets I had ordered (I don't even think bonefull is a word) but still, it tasted like dog meat wrapped in batter. Absolute garbage. Secondly I ate the horrendous meal the standard person that worked there did so kindly hand me and christ forbid it actually tasted edible, which I presume if you're reading this review will also come as a surprise to you. Anywho I ate the "chicken" or so it is called, further more the following hours can only be described as the worst of my life and I am yet to be called a drama queen in this life time. I proceeded to vomit in my own bath and toilet not only to be made worse by the fact that the brutal vomiting forced me in to incontinence of my own bowel. This then ended with some extremely disgusting boxers and a more so disgusting bathroom. To make matters worse my mother had to help me clean dixy chicken from my own bottom crack. I would like to reccomend that no one I like ever eat at this establishment unless you have a complete and utter death wish, I was lucky to come away with my life. Praise the lord god and god bless his embellished soul. My only other offering of advice to anyone reading this review would be instead of eating dixy chicken would be to eat your own bottom, or infact dirt or maybe a condom full of HIV. Point made. Review done Terrible