Mcdonald's Restaurants in Walsall

Delivered in 40 minutes everything cold chips like rubber so much waste never again

not happy second time food as been cold wont be ordering again fedup of getting cold food

Food was so cold was not nice at all.

no syrup for pancakes or knife and fork.Muffin was half missing off the sausage and egg muffin

driver was so polite and patient with getting g the code

all the pop was spilt over my food can't eat a thing

Got my oder wrong and chips cold as always

Ordered the specialist big Mac meal with the Minecraft toys did not get either one of it or the food just chicken nuggets

Didn’t send any of the chips. All food was cold. Driver sat at the top of the street staring at me instead of driving down, when I’m visibly 7 months pregnant. And then didn’t deliver 5 chips and the dippers, promised me we only had two bags. Joke.

Food was cold & my son’s pancakes were hard. No straws or correct condiments given

Food cold ,unbelievable its not far i dont understand, not had a McDonald's for ages due to this never any problems from any other restaurant as if u check with my history very dissatisfied i said i wouldnt rusk again i should have stuck to my own

food was cold and order was wrong ie should have been large coke got medium sprite

Asked for no mayo and lettuce on the mayo chicken and that was still on there. Also the food was cold.

I requested no cheese on burger through selection options & even wrote in the notes asking to make sure no cheese,surprise surprise, it came with cheese,not the 1st time,very disappointed,felt generous having to put 1 star

Small fries missing from happy meal. Son was not happy.

Ordered food at 19:48, claimed it was due to be delivered at 20:20, didn't arrive to my until 21:31. When it arrived I checked the food with the driver stood there and it was the wrong order, I ordered 2 9 chicken nugget happy meals and a feed the family deal ( big Mac, quarter pounder, double cheeseburger, and a mayo chicken) instead what arrived was 2 20 chicken nugget sharer boxes with only ketchup as a dip, you need locking up in an asylum if that's your go to choice, then a quarter pounder did arrive but it was missing everything just patty and bun, thought I was munching Gandhi's sandal, and a kids happy meal which was just a plain ham burger. Cherry on top it was freezing cold. If this was your order please start to enjoy life not everything has to be depressing and dull.

appalling. I waited ages for this to be delivered and it came late at night, cold, with incorrect items and with items missing. I want my money back.

I waited over 50 minutes for my food just for it to be freezing cold and food missing

I ordered my food at 19:48 it claimed it was due at 20:20 it didn't arrive me to me untill 21:31 on top of that the food that arrived was freezing cold and wasn't even my order I ordered 2 9 chicken nugget happy meals and a feed the family deal (big Mac, quarter pounder, mayo chicken and a double cheeseburger) instead I recieved 2 20 chicken nugget meals with only ketchup, a plain quarter pounder so dry I thought I was eating a slipper and a kids happy meal which was also just a plain hamburger

Food was cold by the time it got me

Spent £40 in 2 days as wirking the weekend. First day cold. Second day cold no napkins no straw for mikshake would i oder again NO

Took them 15 mins to give me the wrong food, I ordered a wrap and got a roll i couldn't confirm my order because the order screen wasn't working when I ordered.

Awful had to go to the restaurant to get the rest of my food as half of it didn’t come

my order was delivered on time but not all my order was in the bag . a burger was missing.

I ordered 2 big mac meals 1 large and 1 medium i only received the one

Don’t know - delivery time has disappeared. How can I make comment about food?

Dont pay extra for limited edition toy as you dont get it

drove past the house to deliver someone else's food 6 minutes away from our address to then proceed back to us with cold food. absolute disappointment...

missing toys from 1 happy meal

was abit late and cold but actually recieved everything for a change

Food was cold should be transported in the correct food storge bags that help retain the heat etc

Delivery driver was fantastic,the wrong address was on my order I message him and he bought it straight to the correct address

Great friendly driver great food correct n hot

I Orded a happy meal it didn’t come ?

Food was cold we didn't eat it, portion size is getting worse small fries in a medium box burger was all over the box.

Always forgetting something joke

Shocking, burst drinks and freezing food

Gave us the wrong food and the food they gave us is food we don’t like told id get a refund haven’t heard back so abysmal overall.

Said we would have at a time then the time went up

3rd time ordering forgetting my dips and straw for my drink 🤦🏼‍♀️

spent £15 so should git free chicken selects free but charged me for them and didn't even send them so how can I get a refund please

I will warn you now. Do not order from here unless you collect. Even then you will wait 30-40 mins out side. This used to be the best Mc-D around, management on cue and clock work but it’s gone down hill badly. AGAIN, Messed up the order. Burger and 20 nuggets missing. Clearly you don’t need to be able to read to work here. Receipt shows the order but the bag content doesn’t. Mc Donald’s sort your s….t out and staff. Once… give benefit of the doubt Second time….. ok maybe just a coincidence 3rd and 4th time just becomes a joke. Every time we order from here, drive through or Uber they mess the order up. Do not leave the place unless you have checked your order. If you Ubereats it, be prepared to not be receiving what you ordered and when you call they say tell ubereats or come and collect the missing order. NO you packed the food not ubereats and if I wanted to collect it I would off. Sort your running system out clearly it don’t work

food: late. chips: cold. burgers: sweaty. drinks: seeping through the cup. obviously been waiting for over an hour.

I received the wrong order and waited much longer than I was told.

forgot dips and straws as usual... food freezing.

I honestly don’t know how hard it is to pack a food order always something missing now can’t even get a refund absolute joke!!

Ordered through uber eats driver felt bad how long it took for McDonald’s to make the food and apologise which was nice of him. But we was missing two medium fries from our meal also it was cold which was disappointing. I ordered a Big Mac with no cheese as I’m lactose intolerant and it came with cheese.

I did not get my food I am not happy BAD REVIEW. I want a refund .

Took 40 minutes to arrive and came cold even the cheese had gone hard on the burgers also missed a fruit bag off

2 bigmacs missing and packaging was already open

what's the point in delivery notes when the driver always ignore them

cold and forgot syrup for pancakes

Says my food is delivered i have had no delivery!

Food was cold had warm it up in microwave

The food was good quality as one of my usual meals including the strawberry milkshake. However, keeping the food hot is still a working progress.

Great! Quick, hot and tasty! Lovely delivery dude too. Thank you!

gave me the wrong pie I asked for raspberry and chocolate and I gòt an apple pie instead so not happy

food was stone cold , delivery driver kept saying he was outside and he wasn't, it was hard enough to get to the door as im disabled, rang the shop and they said its nothing to do with them and put the phone down on me , I should really have a refund, I will never order off them again.

Drive thru service was looooonnnggg!

Food absolutely freezing not edible and takes a few days to answer your dispute

I waited almost 2 hours. The food came cold.

Not so fast food . Park up every time we come. 20 mins for an happy meal is a joke . Thought my car tax was going to run out how long you have to wait. Check your order at the window guys . Trust me on this !wrong every time. Might as well serve myself.These guys are like a chocolate teapot at times . Never an apology for issues that arise. Management need replacing or at least re training . Oh yeah you shouldn’t need to microwave food when just brought . This place is good at one thing . They are constantly crap. The only good thing about it is the way out .

Poor and got wrong address from mcdonalds wont be using again

Absolute joke. Whole order is wrong! Nothing is correct waste of time won’t be going there again

Freezing cold food on a friday night, disappointing!

I never received my order, yet app says they delivered it.

The time on the date on the apple pie says it should get discarded at 14.31

food was inedible as freezing cold

McDonald’s one of my best food but this one is absolutely running by unprofessional staff customer service extremely poor we went there so many times but food is always been cold soggy chips uneatable also sitting area very dirty cleaner walking around the table don’t bother to clean or wipe the table very disappointing when you take your family for meal to have a good food and quality service and you having a disappointment I wouldn’t recommend its better to go Bentley bridge one

ordered 20 nuggets amongst other things... it was kinda ruined for me cuz no sauce . asked for 4 sweet curry dips but got no sauce at all

fries we're cold and soggy, burgers we're cold.

cheese bites was not cooked everything else was ok

tim expected kept increasing and food arrived stone cold very disappointed ordered at 4:35 originally a 15-25 min wait then continually increased wouldn't of minded if the food wasn't cold

4 dips were missing from the order

20 nuggets were burnt. the 6 nuggets were fine. shocking that you think it's acceptable because it's delivery.

I always order from here. Quick delivery and food is always hot but they ALWAYS forget straws and sauces

the food was cold when it arrived .couldn't eat the fries they were floppy and soggy.

driver taking multiple orders and my food was cold when arrived ...not happy at all

food cold wrong items delivered

Would leave negative stars if I could, since the revamp this place has gone down hill massively, example one: Waited 25 minutes in an empty restaurant for a mcflurry. Example two: Staff will ignore you when your stood at the till waiting to place an order. Three: ordered my food at midnight it's now 10 past 1, food still not here and no update just says we're preparing your oder. Four: EVERY SINGLE time I order a delivery theres always something missing and the food is cold!

food was stone cold when it arrived

Burger bun completely black and chard

Delivered food like Delivered leftover (cold fries,no dips,no straw for milk shake)

cold fries we also had coke even though we didn't order it and missing sauces cold burger

Too much salt on fried and one of the happy meal boxes was open

The veggie dippers are missing lease credit

i had to send it back with driver coffee all over the food

Didn’t get what I ordered n had raspberry n white chocolate pie not apple and burger was a mess

The manager here is disgustingly disrespectful. She has clearly had no customer service training or decided not to use it if she has. The way she speaks and treats people is unreal considering she works for such a big franchise. How she gets away with this I do not know. I thought it was just me but reading to review it’s clear many people feel the same. Not to pick on a person’s appearance but more so to draw attention to who she is . She’s a large women that could be anywhere from 30- 50 that speaks in a strong regional accent and wears a red scarf under her chin. Terrible. I will not be returning.

Had to wait approx 20 minutes for the table service. Nobody at the serving desk and had to ask cleaner for things. Seems that takeaway delivery drivers are priority. Felt uncomfortable with a group of teenagers up the corner and not buying anything. They just sit there playing music and talking loud. Seems to be all McDonald’s in my area though and it’s quite intimidating when you’re there with your children.

Worst McDonalds you could visit delivery and drive in are priority here very small dine in avoid if you are not local

Worst maccies I’ve had, everything was cold

The food was freezing i had to put all of it in the microwave even the burger was freezing inside.

the amount of chips u get in a meal in ridiculous the food was stone cold really ain't worth the money these days

I ordered 3 meals and all 3 was stone cold by the time I had received them. I was not impressed at all to be quite honest I was very disappointed.

I cannot wait for a new place to order from always something

The delivery driver was so kind :)

food stone cold drive delivered 2 other orders before mine then when I complained he just laughed and shrugged his shoulders

The delivery driver was 'close by' estimated delivery time was 1:17. It is now 1:45 I saw the driver at the bottom of my street on the map view to keep track of them. Then it comes up 'order delivered' I'm really not happy.

food was stone cold and the fillet o fish was not even able to be eaten as we put no tartar sauce due to allergies and they put the sauce on