McDonald's in Dudley

No problems with our order all nice and fresh😊😊

Same problem as always, delivery driver cant follow simple instructions that are left for them in the app. also the fries were the amount of regular, not large.

Very nice man,food came in time and wasn’t cold

stone cold. espresso I could put my finger in. ice cream melted. rubbish

Food was cold. No straws or napkins included. Disappointing

My fries and drink didn’t come and I’m really irritated

garlic cheese bites missing again!!

There was an accident on the road and instead of finding a different route he just stayed there and allowed my food to go cold

wrap missing AGAIN stuff missing, dont want refund want the missing food as someone now has to go without, NOT good, AI not helpful BAD service.

forgot my ketchup, hope theyre pillows are all warm tonight. Swines.

the sauce and the straw are missing

No straw or sauces. Chips weren’t fresh

I had no bread on my mc chicken sandwich and missing g items

no sauces but delivery driver was super friendly

Not happy at all as i have just come to eat my cheeseburger and i pulled a wrapper out of it thats digusting it not good at all

Surely they get a kick out of missing items off the orders, happens like every other time

Driver was very polite and friendly

Delivered quickly and still nice and hot

we had several items missing therefore l would like a refund on the missing items which l have already selected and made you aware.

food was stone cold, stale chips really not happy

No dips,no straws, fillet of fish dry and chewy and clearly cooked hours ago

My early morning breakfast is always requested from here

Driver straight up stole the order.

Was missing an item from the order

Food was cold . No straw for the drink and I had to go and meet the driver

Ordered a double cheese burger and got a single everything is cold

ordered from this branch multiple times, never puts milk or sugar for the teas and coffees, and nearly always missing dips and sauces.

no dips with nuggets. no milk or sugar with hot drinks. no napkins or condiments. bad bad bad

I asked for no egg as i have allergies and I got egg which then lef me not being able to eat it

Food cold missing Item drink half gone as must of fell in the bag not happy

mchicken sanwich had zero chicken on it , no sauces , no straws .3rd time in a row now somthing wrong or missing . Halesowen worst branch every 0/10

Requested no egg on one mcmuffin due to allergies. Mcmuffin arrived with egg on it. Couldn't eat it.

Only gave the delivery driver the drinks and none of the food. Abysmal.

the drinks were forgotten off my order

Items missing from my order dissatisfied

burgers were nice and hot, shame the chips were a bit cold though.

took over an hour for food to arrive, promised by the restaurant food would be fresh and hot, and was definitely not sitting onthe side for half an hour, despite saying the reason for the delay was lack of drivers before then saying there where problems in the kitchen. As expected food was cold and the drink flat

U gave us ketchup and mayo when I asked for ketchup only and the food is cold and never ever know where to go

The delivery time kept changing, there was no way to cancel the order. The food arrived 50 minutes after ordering and was stone cold, you cannot heat it as it tastes awful… I am presuming they prepared the food before a driver was assigned .. I have been in store and personally seen them prep about 20 meals and leave them for ages on a cold trolly this needs to change. I threw the order away and ordered the same meal from a different McDonald’s so over £30… only got an insulting £2:57 refund

the food was prepared and sent out at 1.28 as per the app states, it was delivered at 1.55, the food was cold and the iced drink we ordered was no longer frozen.

delivery driver had massive smile ,made my day

Delivery driver made 2 stops before delivering to me resulting in everything being cold. The first stop being in the opposite direction. It usually takes 5 minutes from restaurant to my house but on this occasion it took 30 minutes. This isn't acceptable when paying for delivery.

very nice and sure delivery guy

Wrong order ordered bacon and egg McMuffin you sent sausage mcmuffin.

drinks literally running out the bottom of the bag on arrival

Chips was nasty put them in the bin Big Mac was an absolute mess Halesowen McDonald’s just needs closing down

yet again food whole meal missing and it was my daughters aswell not happy again full on joke

paid £2.40 for sweet chilli sauces and didn't receive them

Great delivery driver thank you Asad 👍

order was not delivered at all. driver could not follow simple pin point accuracy on the map that I provided, absolutely apauling service. driver has marked the delivery as delivered and I did not receive anything. Sat here on a Friday night with my young daughter and now she has nothing to eat! I want my money back. absolute disgrace!

Drinks were missing from my order and my refund request wasn’t accepted. I can’t take a picture of items that were missing as they weren’t there to take a photo I find this absolutely unacceptable

didn't get 2 burgers 😕 plus no refund 😕 thumbs down, the food that did arise was cold dry and nasty

there was no straw and the chips were bit cold

Again no straw for drink and for the nuggets

Delievery driver was nice but dear lord! Never ordering again i had ordered £25 worth of food and only received fries!!!!!!!!

And again not delivered because they hire people that don't know what they are doing, Complete idiots went right past my address and then turned off chat so I couldn't contact them..v

never again, didn't even arrive

Can't really complain about the delivery but the food is not up to normal standard. Fries were not salted, had 8 dips which is great but had 19 nuggets in what should have been a box of 20 and was missing a complete box of 20 nuggets but had the dips for them. The mayo chicken was nice though, plenty of sauce which is good. It's just extremely disappointing & shocking that such a simple order of; 2 X 20 nuggets, medium fries and mayo chicken burger can be messed up so easily.

For the second time in two orders the fries were cold stale and undercooked tasted rank

Fries were cold undercooked and stale

speedy delivery, as usual food was not hot but it was tasty.

Went to the wrong address but still found us and delivered. Thank u

No straws for drinks and paid for sauce and didn’t receive

Forgot my sauces from McDonald’s.

pay a tip no more courier won't deliver to door

you haven't gave me or my little one any chips could u please bring them

Stone cold food, drinks leaked and toy missing. Nothing good about it at all.

Missing items from order and burgers were cold enough that I'd have believed you if you told me they were fresh out of the fridge!

there was no sauce no straws and i only got given 4 nuggets for a 6nugget meal not impressed

Driver was efficient and lovely 👍🏻

The in store service is friendly and the food is the same standard you expect from McDonald’s but the food simply takes too long to be served. With regular wait times of 10+ minutes, the drive thru is the priority for this store so if you work locally avoid this McDonald’s unless you are in the car.

I never recived my order after waiting for 2hrs.

It kept saying trying to find drivers. Then it kept saying it was delivered when it was not. I went to bed then the doorbell was rang and then my phone rang walking up my baby. Which was 3 hours and 25 minutes after I ordered. I said it was cancelled to the driver and did not give him my code and did not receive any food. But it was put down it was delivered and will not get a refund.

WHY CAN YOU NEVER BRING THE SAUCE

It's MacDonalds, do I have to say anything else?

Food was cold the mars ice cream had maltesser bits on instead of mars bits

food was stone cold, was over 1.5hrs late and we had to throw it away

it seems that mcdonalds have a policy of not providing condiments when paid for. Don't exect to receive dips even if ordered and paid for

Arrived quickly but burger and chips were cold. We only live a couple of miles away so not sure it was even warm when it left. Disappointing

Food bag came opened from McDonalds no straws and no sauces

food was cold, it was late and was missing all the drinks and ice creams. delivery driver and the restaurant didn’t seem to care. not very happy.

Food always cold and they can't remember to put straws in the bag! Total waste of money.

All food was cold on arrival which unfortunately has become the standard for Halesowen McDonalds. They prepare the food long before the driver gets there and then it sits on a shelf going cold. They're not supposed to start preparing the food until the driver is at the resturant. The iced latte had a weird chemical taste & no straw was provided.

What a terrible place! Our order took about 20 minutes to get to our table, when it finally came, one of the burgers was actually dripping in grease! I took it back a received the most insane replacement! It was just a double cheeseburger but on a massive flat bready bun? No ketchup in the Happy Meal or dispenser, so I had to queue at the counter yet again. We also received a book instead of a toy, how hard is it? Worst McDonald’s in the country.

So you order 3 meals . No chips at all 🤷‍♀️???

There were 4 chips missing and was 20mins late

What is the problem with putting the items I have paid for in the bag before I drive off? 4 out of the last 6 times I have had a drive through the order has been incorrect. So you leave feedback on the mcdfoodforthoughts and what do you get? A discounted Bigmac. I don’t want a bigmac I want the correct food I ordered.

It opens at 6am but you can't ever get on the car park till around 6:10am. Theres never any paper in the receipt printer on the kiosks. There's never any napkins in the dispenser. There's never any napkins provided with your order, you have to ask them. I don't appreciate the tall ish young lad trying to 'give it the biggun' and hear about who he'd knock out if they did 'that' in front of him. Put paper in the receipt printer and give people napkin (or make them available). It's not hard.

missing sauce and missing straws.

The worst McDonald’s in England! Foods always cold, chips are always stale, cant even remember to put STRAWS in the bag! By far the worst

Order stone cold. 4 sauces ordered yet missing. Delivery person did not ring bell or knock door and then walked away. Only knew they were there due to dog barking. Could not communicate appropriately regarding issues. Not happy.

Food good, delivery good, but keep forgetting the dips? Why???

Make sure you check your bags before leaving. They almost always "forget" to put something in the bag. Staff too busy chatting and arsing about to do a good job

thanks was great well reccomended.

we had meals and sides, milkshake s, so we had no dips that we ordered and no straw's do drink milkshake, service is poor

.No straws for drinks. .Missing two hash browns. .Food was cold due to driver making another drop on the way which was the other direction!!

Food was good. No straws or sauces delivered

Driver arrived and gave us 2 bags , once we got inside we opened the bags and there was only drinks in there no food

Shame that they keep forgetting the dips. Not sure if they can read.

Food was cold despite being delivered on time.