Subway in Dudley

if your to make a footlong sub an you tear the break so most of it comes out, just make another one what you have sent me expecially on a 30 quid order is diabolical need either retraining or give up its shows in the quality

I ordered on uber eats and received the wrong order. I had not long came off a night shift and was a bit snappy when I called up. Even with my obviously annoyed tone they were super lovely and considerate and sorted it out straight away. I couldn’t ask for better service I am very grateful 🙏🏼

I did not recive this order the lady from subway phoned me and told me to re order it as there was a mix up with my order i want my money back £18.37 .4

wrong order again, subway can't get it right, toast everything when not what ordered, sent 6 inch instead of footlong and didn't include double meat but charge for it. absolutely hopeless

Rang the subway branch to cancel my order and was told they would cancel the order as the delivery driver was not at the shop yet. Only to find out they made the order and sent it anyway. Im now £16 out of pocket.

My subs wasn’t toasted have photos to prove this after asking for them to be toasted

The worst experience of my life!!!

Delivery time was fine and food was nice but I got the wrong item

Great food as always, delivery kept being delayed though which was a shame, but still great

Great tasting as always and fast delivery, many thanks

Great as always and the delivery driver was really friendly / many thanks 😃

I ordered quavers, but the shop phoned to say they hadn't any left, and sent 2 bags of Doritos instead, to say sorry. I thought this was a nice touch. food was great as well

nice sandwich, however, no poached egg added but charged for!

Food order missed items. Was missing a footling. The subs that came were badly prepared and were a complete mess when opening.

My brekwich was unworldly and this was only made possible by the excellent service provided by Twinkle. I will definitely be ordering again

Sandwich is always good however service is slow, snail speed and altho not busy the staff were falling over each other

one isn't toasted as it was meant to be, barely any sauce and no flavour at all

Thank you for our delivery, arrived on time and it was nice and fresh :)

I waited for 1hr for the food to be delivered and it’s all gone cold

Twinkle always makes amazing sandwiches perfect to order xxx

took ages to for food to be prepared and when delivered everything was cold

Not happy with order i donot find onion sauce and mayo in my petty.

Met the most useless and rude staff today.. waited patiently for my turn only for her to start doing other stuffs and continued to keep me waiting.. rather than apologise she told me I could leave if I wanted.. imagine if everyone left..?

didn't request cheese on subway as vegan - order came with cheese on & churro was stale

my order came the bag was open and I was missing a cookie from the deal and my footlong dipper thing

All arrived cold. I order waffle fries with sauce. No sauce arrived despite the bag being covered in it! Not to mention the fact there was literally 6 fries. Not even a quarter of the box filled. Really bad service tonight.

my daughters 6inch BMT was completely wrong . wrong bread, missing filling, wrong size

useless absolutely useless food freezing cold what us the point of ordering if you not going to make the order properly poor very poor

Disappointing that someone forgot to put any cheese on the loaded nachos.

order didn't arrive, second time it has happened from this store

Fantastic place to eat from. Thankyou guys

Terrible service Waited a lot longer than usual and food was freezing cold !

Missing Ben and Jerry’s ice cream and nachos was cold and cheese not melted also the the sub wasn’t toasted

they could Improve on the peperoni and cheese footlong thing by putting more in. and definitely needs to Improve the nachos as they was soggy with the little to no sauce and could use more cheese and sauce

Came in no time and food was really good.

Great thank you we really do enjoy subway

the food was cold and missing items

driver marked order as delivered but it hasn't been delivered, tracking even showed the driver was in the wrong street

the order was wrong, when phoned the staff wasn't helpful not happy

Ordered from here delivery driver said delivered, food never even arrived it’s the second time this has happened after ordering from here AVOID use OLDBURY and just eat never refunded as it was marked as delivered so £30 out of pocket

I didn't get my berry Ben & Jerry's ice cream

Great breakfast Sub . Never disappoints

Food was cold and bread was hard

Always hits with fresh ingredients and lovely staff - Abbas

I persifically asked for no ketchup on the sandwiches and there was loads of ketchup dumped on the sandwiches not happy and it was also stone cold as well

didnt give me the right size ice-cream

I ordered Philly steak fully expecting to get beef I got chicken/turkey I don’t mind those but what I should get and what I got are 2 different things

never received the hash brown's apart from that we enjoy

When I got my food one of them came without stake and the other one came without red onions but we selected the right things but our orders were wrong

really not happy hardly any salsa and cheese on the nachos and only a few bits of steak in the salad really disappointed 😕

ordered 2x footlong meals, they decided to put the ice cold bottles inside the foot bag ontop of sandwhichs so boths sandwiches were cold and soggy. cheers.

I ordered a toasted sandwich and received a cold salad ...

Good Driver i like the service

Order took over 40 minutes to be made, and cookies were hard and dry

The bread wasn’t toasted as instructed, the meal was soo not good.

The cookies from subway are worth it in themselves.

Love my subs but this place is disgusting put me of them for life! Ham tasted off wasn’t fresh I felt sick after! Bread was stale, my partner had the chicken and also felt ill after, the whole thing was uneatable!

Good customer service, would recommend going to!

Ordered two subs and they got the bread mixed up on both

There was a bit too much saurs sauce with my meal other wise it was great thank you so much

Tasted nice but a bit stingy with the southwest sauce so ended up having to add some mayo at home as it was dry. Also forgot to bring the tub of southwest I ordered with the nacho chicken dippers. Overall good but lost a star for dryness and not giving the tub of sauce so more dryness.

Food was cold and didn’t taste fresh

Ordered steak salad ended up with tuna (allergic) ordered caramel muffin and horrible Oreo muffin came instead

delivered on time and food nice and fresh

The pizze slice come stuck to the box so the cheese come off daughter did not touch it

The staff member that served us was an absolute Star!.. I changed my mind 3 times and she coped all the way. Her hospitality was 10/10. The food & service as always was awesome and Subway Headquarters... You have a little treasure working for you.. She's going far (take note)

Staff were beyond lovely, so talkative and understanding. Amazing service, and the food tasted great. Definitely recommend!

No food was delivered I was starving

They got the order completely wrong

No food delivered when states delivered at 16:23. Attempted to contact restaurant and no response

Cold and soggy u put the drinks with the sandwiches

Food came stone cold and had to warm in microwave will not ordering again the wedges looked not cooked come on guys we are paying for warm food u need to get it together subway

Very good lovely food and great service thank you

I am visit first time in subway dudley .The Girl name Raman she served me with good manners I love it really . nice service

All my food was wring and I got sent 6 inches when paid for footlongs

Today i am visiting your subway high st Dudley. Your staff lady in the Tuesday morning time busy on phone call she wear also airpods headphone talk with someone not serious with customer and behaviou rude Totally nonsense kindly guide your staff. I am not visiting in future.

Ordered a cheese and salad subway and came with no cheese on. Called subway to ask for a new one and they said they couldn’t and couldn’t give me a refund and to contact just eat!

Staff are so rude definitely won't be back!

Gave us the wrong crisps and food was cold.

Driver didn’t know where he was going even tho he used a sat nav

Bread was stale on ends, wedges were cold, due to food being Late? Food was tasty though.

Was one sub short and the sub we did get had toppings meant for the sub we didn't get. The wedges were undercooked and the pizza was cold

Prompt delivery and food order correct

Disappointing- sent wrong muffin, cheese bites and meatballs were cold, steak sub was smothered and dripping in cheese sauce - cold and messy. Ham sub was ok

All Food was cold, not enjoyable

Thank you we both enjoyed our food

They sent me a 6 inch rather than a footlong

We ordered the tuna salad with no cheese and there was cheese in it. Not usually a big deal but the person is allergic to cheese.

Delicious & a fast service. Will order again future

What a disgusting subway they tried to get that disgusting cookie and put it back in the tray with the others untill they saw i was looking absolute tramps

Delivery good. Just make sure the sauce is actually in the sub and not on the outside. Didnt enjoy eating it. All the sauce was on the wrapper!

Would of been 5 star. But lat twice I've ordered. I didn't put the tikka meal as toasted. But twice its come toasted.

Food was squashed and bread was moist/damp

Received wrong food and no one here answers the phone, do not recommend

The chicken tikka salad was poor. Hardly any chicken, my lettuce was brown & I had chunks of onion peel in the salad. Won’t be ordering again.

Thank you for amazing food this time and please be consistent on this. Staff was also friendly and warm welcoming.

Not att the same order I have always placed I asked for double cheese double meat barely any cheese or meat on there very disappointed after £20 this is just disappointing

I like the food but it is too expensive mate.

They got my order a bit wrong I asked for rainbow cookies but they gave chocolate chip cookies. Also I asked Dr pepper but they give me Pepsi Max instead . 😔😞

Salad arrived open in the paper bag. Missing half the items I asked for in the salad.