McDonald's in Dudley

There was food missing again, my daughters meal didn’t arrive which she was very upset by!

I can’t remember how long it took to be honest, cus I was so unbelievably disgusted and shocked by the cold, stale food, and 7 missing sauces, that I ended up driving there, and the phone was ringing constantly and being ignored (as was I). Refund?

Delivery driver was nice but smelt so bad and needs to be told

Food was cold. The chicken was so over cooked and dry I couldn’t bite into it. The drink and McFlurry had tipped up less than half left in them. Had to throw most of it away.

I have no received my food when it says it’s been delivered

The delivery driver was very rude. No drink he has clearly had it.

ordered a burger recieved the bap and cheese no burger

food a bit cold but good delivery

Getting fed up of the constant missing items, spilled drinks and length of delivery

oh man fantastic, never seen anything like it. ps. i’m an alcoholic.

The chips are awful !! Cold and like card board

got given straws finally!! happy about that

food is ice cols last time I will order from here again waisted money

Food freezing half of stuff missing!! Wouldn’t order from here again very disappointed whole experience was shocking

I had to wait an hour for 2 burgers and an ice cream and it was still late after an hour. It arrived cold and the ice cream melted. Not very happy

not had maccys for ages, now i remember why, over 2 hours to arrive, cold, soggy tasteless blehhh

I ordered a McCrispy meal for myself and a chicken wrap for my wife. The order included a chicken select because it was free. When it came, there was no wrap and the select was charged at full price.

Sent the wrong order again . They cant go a single order without missing something

To much secret sauce on the Big Mac

There was also a mc flury and a triple cheeseburger missing this is becoming very common I want my money back after I pay for stuff and it dosent come

The slowest food delivery I have ever had

Ordered 9 nuggets received 6 nuggets and fries was cold

Food was cold and milkshake was more like strawberry water

This food is inedible. There is food missing and the driver took 2 hours.

Fries cold, wet and soggy. Missing McFlurry

dietary requirements not met took cheese off and cheese was left on burger

Part of the food was stale and unedible

driver delivered to wrong house. no idea where the house it. wasted money!

Driver made a delivery before mine and the food was stone cold.

Food cold and didn’t taste fresh. £20 down the drain…

order kept changing times to later and later tried calling but never answer

Delivery driver apparently couldn’t confirm delivery on his app, stayed knocking the door asking to use wi-fi, by the time he’d messed around my food was cold

said it was delivered but never recieved

Took over a hour ,then it comes and then u find its cold, how long has it been sat waiting for the driver plus in his boot

wanted no mayo on burger and had mayo on it don't like mayo didn't enjoy

Very nice listened well very nice service

1hr late all hot food was cold and all cold items turned up warm ! Wow

Ordered it at 9:30pm didn’t come till 11:03pm and it come freezing cold I want a refund immediately

Drink missing but that is a McDonald’s issue

food freezing cold and fries only half filled! mcdonalds is going down hill

Stone cold food, half full chips packets

I ordered at 3:30 ish and it arrived at 4:30 not great but it ain’t the blokes fault it’s because no driver accepted the drive

food ordered was missing items phoned restaurant they said it's not there problem I have to sort with just ended up not getting items absolute joke

thicker than there milkshakes everytime ive orderd theres always somthing missing possibly the worst mcdonalds in the midlands rackt off

I did not receive the order but have been given a refund

He didn’t knock the door and sent a lady over instead weird behaviour

Downside double cheeseburgers had pickles etc on..thought I had customised them so spoilt meal as could only eat 1burger and bottom part of bun as yucky..hate pickles etc

only drinks delivered no food.

Turned up cold and missing fries.

didn't receive the call where is the food?

drink was spilt for the second time in a row, courier on phone and was hardly bothered.

why fast food takes 1hr 8mins ,is beyond me , n this is not the driver this is restaurant !!!!

Food was stone cold , food arrived an hour late.

Drink was spilled all over drive and abandoned on step not handed to resident. Sopping wet packaging was flung aside which lay near garage door when I found it.

took over an hour to arrive, and it was all stone cold. 0 out of 10.

ordered at 2.45am, food arrived at 4.03am. Kept jumping from 3mins to 30 mins for delivery time afyer order was placed. Rang the shop at 3.19am and got told it would be out for delivery within the next minute and was still another 40 mins before arriving. only a 7 minute drive away.

Fab! Friendly driver, speedy delivery. Excellent.

Wanted a meal before my night shift, hadn’t eaten all day so was hungry, ordered triple cheeseburger got double cheeseburger

Fast food.... very quicker to make it yourself. Then when it does come it's like a child's put the burgers together 👍

food was cold and we had no straws for our drinks

Drink was completely spilled in bag when I asked courier what I should do he said packing issue, his understanding was not good

Everything cold, all drinks had spilled all in the bag absolute disgrace

Another nice McDonald’s, great space to sit and just eat

Nice staff , 👍 kept clean, hot food,

Orders food for the family , it takes how many times for them to answer the phone , we was told he was getting the people to make it now ect . Waited an extra hour and still not here . Currently still ringing back after 168 tries of ringing !

2 weeks in a row I have received chocolate instead of cappuccino.

Food arrived over an hour late ice cream had melted and the food was freezing cold.

Give us the wrong f ing order we are a vegan and vegetarian family and got delivered a Big Mac and other meat food I’m unhappy with the driver that he never come back and can’t get a hold of him

Cold food, incorrectly prepared food and wrong items sent overall a negative order

Received chocolate instead of cappuccino, eggshell in eggs as well

service is pretty slow and they for some reason barricade the upstairs at certain times of the day, blocking off the public access toilets. Saw some college kids roll up in there and smack the Benjamin in the upstairs without the staff questioning it at all. Crazy place on a college day at 1pm.

only one sausage and egg menuffin in bag

Great service, very polite. Double sausage, no egg muffin and hash brown nice hot and fresh!

Cold food . But came with a warm milkshake though!!!!!

Worst experience EVER! myself my mom and my little brother who has learning difficulties were there we ordered food without issues however when my mom ordered 2 McFlurrys and a sugar donut after waiting a while it finally came. The sticker to which your number is printed on was stuck on the try next to our desserts, upon taking the sticker off we noticed something on the bottom, after myself and my mom touching and smelling it to figure out what it was, we were absolutely DISGUSTED with the fact that it was CHEWING GUM! Chewing gum from someone who has clearly packed our order on the tray, totally put us off our desserts and to be honest even with how unsanitary and unsafe that was the staff just didn’t seem bothered at all

the food was delivered late. When I opened it the sauces did not arrive and I ordered 10. The food was lukewarm so had to put it in the airfryer. Overall won't be ordering anytime soon.

food was cold and only had to come a 5 min drive ti my house

Waited over 2 hours for freezing cold food

THEY NEVER GIVE YOU THE SAUCES YOU'VE ORDERED !!!!!!!

They never give me the right order and I'm always in there for a prolonged time waiting for food. I feel they would benefit from more staff.

sauces we're missing ate nuggets dry

The worst McDonalds in existence, no matter the order expect a 20-40 minute wait, the staff have the intelligence and get up and go as a single cell micro organism. Once the long wait is over and one of the simpletons manage to build up the muster to deliver the actual meal it comes bone cold. Wouldn't recommend.

The slowest and most incompetent mcdonalds iv ever been to. I refuse to use it now after every single previous occasion being littered with slow service, wrong orders, cold food, the list goes on

Worst in deliveries. I waited for an hour for only 1 uber order. But there was no one to prepare it.

I have not received this order

Food was stone cold and delivery driver seemed to have gone the scenic route, vile food and dreadful service with £2.35 compensation which is outrageous!!

I ordered a sweet chilli dip but got BBQ ?

As usual no spoons no straws for just milkshakes and mc flurry’s. Happens every time from Stourbridge very poor

everytime we order items are cold and sauces missing

Noisy...yes...ok..excellent service...food: McDonald's!!

Clean but slow in getting orders taken

Food was dripping went from the drink which the driver knew as when passed the bag he told me to be careful and his attitude was appalling!!

Delivery was great but literally half of my meal was missing. horrible customer service.

My food came quickly but it was cold

polite delivery man, very happy with service

Food turned up cold and most of my drink had leaked onto the burger and in the bag I have pictures to prove this, terrible driver wasn’t bothered

When my order came it was cold and the ice cream had melted

Worst service for delivery. Totally Unprofessional, unethical and rude staff, all time they remains busy in making gossip and after asking 10 times they says of bearing. Crazy management.

I ordered food for me and a friend food came I had large big Mac meal friend had chicken nuggets, the big Mac meal was disgusting was cold and I was throwing up the big Mac never been ill before I ordered food

Delivery took ages and ages at least 45 minutes over time food arrived cold I had to microwave it so food then soggy chips virtually uneatable. Cost -Over £33 compensation just over £3, really not good.