McDonald's in Stratford-on-Avon

No sauces that I ordered and no napkins

the food was cold and horrible never again

My chicken select was cold they had us waiting for 50 minutes and then I didn’t even get my order missing milkshake and 2 McFlurrys didn’t even let me know appalling

Food was cold, driver spilt the drink so bag was soaking and half drink was gone

Didn’t give everything in the order

Everything was in the order correct 👍

cold food, rubbery nuggets and chips and no dips again

Late delivery, food warm. Ordered at 10.20, delivered at 11.23. Courier was really nice and apologetic but it wasn’t his fault he was waiting for over 20 minutes.

Could reach in bag as it’s not secured.

burger buns felt odd, left all 3 of us with stomach pain

Delivery was very late the food was luke warm disappointing

Literally no food was included we ended up with 2 bags of drinks

large strw shk and i recive vanila. no bbq dip.no straw. miss fruit bag

Given wrong item not happy at all

Food was cold, the label on the pie says it should’ve been thrown out an hour ago, so not only have I got cold food but also got a technically out of date pie

Cold spilled coffee had gone into bag of food

order was mixed up, some food was missing.

Ordered a sausage & egg McMuffin & a bacon & egg McMuffin has arrived. Can’t eat it.

Was a abit disappointed with my order as some things were missing , I had a chicken and bacon salad the bacon was missing , no straws for my drinks etc

Had to reorder as over half our previous order was missing. Now awaiting on refund of over £12. At least this time everything turned up.

I paid for a latte and received a black coffee and I was told I would not be refunded what an absolute joke you have to pay for something you don’t have the service is abysmal

Delivered on time and driver was very courteous and polite thanks

Food was very cold and late! Everytime you order from McDonalds it’s never good!

McDonald's was average, but overall the food was great. Store a tiny bit messy.

Delivery drivers can never find the address and end up having to constantly go and find them

A lot of my orders are always missing something. Ordered a sausage and egg McMuffin and they didn’t put the sausage in. Ordered a delivery order and didn’t get a straw nor my sauce I paid for. Today I ordered the garlic cheese bites and they gave me the sauce without the cheese bites ! It’s starting to get annoying

Hash brown was squashed and so was the sausage egg with cheese muffins

food turned up late and half the order was missing

Food was freezing, delivery driver couldn’t understand 1 bit of English. Absolutely appalled with the service

I can't believe I had to wait 15 minutes for Fries whan i was finally given my order I made sure to ask for curry sauce wich was not given plus some nuggets was missing and pie was busted So I ended up throwing nuggets(2 missing anyway)out no good without sauce pie was so squashed could not get it out of its envelope so all in the bin So all in all i am Not happy My advice is double check your food before leaving .thanks a lot

Very nice, quick, and easy. Delivery driver was amazing!

Nuggets and fries were cold and cardboard tasting

SHAMBLES to say the least. Asked us what our order was and still got it wrong… server cold food and looked like it was thrown against the wall and stomped on before it was served! Avoid avoid avoid!!!

Amazing service. Very kind and happy staff. Manager treats them like human beings equal to him. I guess I could say that. Amazing place. Food is as you’d expect. Chairs downstairs need renovation but apart from that all is good

Would help if the toys come with the meals for the kids

I have used this place before. Its an OK (not great) McDonald's normally. However it made me and my daughter ill. My daughter was ill for two days after it.

my fries were cold and half empty but delivery was early. problem is with the restaurant not the driver

Disgustingly dirty. Bathrooms were absolutely filthy. Every surface in the restaurant was covered in smeared food. Upstairs stank of the smell of dirty nappies wafting from the toilets. Will be reporting the state of the restaurant to the local public health officer as the place needs its food hygiene rating revoked as the state of the place is horrendous.

drinks supplied were wrong and when bag was handed to me it was dripping. one drink was on its side and cup half empty

Courier driver really nice, food good and warm.

short measured the order and this is the second time this week

It's a McDonald's. Dul, gloomyl but cheap.

Everything was lovely however my Big Mac only came with 1 beef patty instead of 2

Typical McDonald's experience, The only thing that lets it down here is the stupid entrance when coming from the car park

Thanks, was perfect and really enjoyed.

Food was cold and the drinks had spilt over everything and leaked all over my house as the driver didn't even say anything or apologise

Food stone cold andno dip included. Driver faffed about a lot even with instructions. Didn't seem to understand the need for the code. Food OK when reheatedbut delivery service rather hopeless

burger was delivered with one piece of bread and no sauce or lettuce- awful

No sauces. For my nuggets again ,

This was the WORST McDonald's I've visited. There were probably 10 people working and not that big of a queue, yet it took 30 minutes to get our food. When we got it, it was not cooked properly—which is insane considering it's frozen and all they need to do is let it cook well enough. Not only this, but the cleanliness of the space was shocking—floors and tables were dirty despite workers walking around, and toilets were in a state as well. Again, the restaurant was not even busy at all. It had probably 20 people inside across two floors. Management should really look at this properly. I know Mcdonald's is not a 5-star restaurant, but there is still a bare minimum that needs to be assured.

food was stone cold ice cream was melted

Good 24hr drive through McDonald's

My order was missing a few items not.happy really

Very bad service kids waited for food it’s arrived late and when arrive apart from fries nothing been receive now kids are hungry I have find other source to feed kids now this is absolutely unacceptable

missing items again, barely warm, give up ordering from here,

Average food nothing special as I went on Sunday and the staff is laid out

Forgot sauces, after paid for them

it just seems to be that with big families they always end up missing something or a few things, other than that the food was really good

Appalling service, refusal to accept orders during open hours with no explanation

Missing items. Wrong items sent instead. Joke

Courier was so nice but the restaurant forgot my drink

Pedimos aquí a veces, ya que es nuestro McDonald's local. Cada vez que hemos pedido algo ha faltado una hamburguesa o al menos un artículo y está en el recibo pegado en la bolsa. ¿No estás seguro de cómo esto es posible perderse cada vez? No deberíamos tener que comprobarlo. Incluso en la unidad - a través de todavía falta. La comida se enfrió y tampoco pudimos obtener un reembolso por el último pedido : )

yet again the dips did not arrive

When the delivery driver came, he only gave me half the package and when I asked where the rest of the packages were. He argued with me that there wasn’t any more packages for me. When he finally looked in his bag, he found the rest of my packages. I had no apology of him

Everything came food was warm and driver very friendly

It's OK, I forgot it was half term, so it was a bit noisy, I would have gone else where had I known. Food was fine, sat upstairs, still noisy.

Delivery amazing shame can’t be said about food

There's nothing fast about this "fast food" outlet! I waited 20 mins for standard breakfast only to be told it was going to take even longer. I can't really comment on the food because I ended up walking away hungry and disappointed

Takeaway is never given to you straight away anymore so it is no longer fast food! Ordered through the drive through and was told to park up, good then came out 30 mins later with no apology.

They tend to look after and serve Uber drivers before anybody else. Many times, I've been waiting to be served , in comes an Uber or other delivery, and straight to counter, served and gone. Some of the burgers are sloppily wrapped and the fries are never really warm.

Wrong order was delivered. Really disappointed & I'd like my money back

The1st Oder I didn’t get for 5-30 so ordered again but have been charged for both please refund

Mot quite as good as Alcester maccies at busy times but if you go when it is slightly quieter it's a great maccies. 1 million times better than the evesham branch

Hot chocolate is not that great before need to look in to recipe

He was stood behind the building for ages and was calling me over and over again until I answered while I’m at work

Delivery was good but 2 main parts of the meal missing.

As a local resident, I’ve had plenty of opportunities to observe the service at this restaurant over time, and unfortunately, it’s clear that cleanliness is not a priority here. While I can’t fault the speed of order preparation—food is usually ready within a reasonable time—the state of the restaurant is consistently disappointing. On my most recent visit, not a single table was cleaned or wiped down, despite it being a quiet period with no rush of customers. What’s worse is that there were plenty of staff on duty, but instead of attending to the mess, they were gathered in groups laughing and chatting. This level of disregard for basic hygiene is unacceptable. If the visible parts of the restaurant are this neglected, it makes you wonder what’s happening behind the scenes.

time kept being pushed back, 40 minutes from ordering, I called mcdonalds a couple of times and the food was sat waiting along with 6 other orders. No sign of the driver.. when the food finally arrived it was tough, dry & cold due to being sat waiting for SO LONG. not happy at all, throwing most of the food straight into the bin, I would like a refund/credit to my account. Thanks

Very busy on a Saturday. A few kiosks were out of order and the one I used has a paper jam. A long wait for the food, which was expected. The hot drink was wrong meaning an extra wait. I returned the following day for coffee and porridge, all was great.

Not a great experience. Food order was wrong and on explaining this the server became confused Bins were overspilling, tables not cleared and piles of rubbish

My food was freezing cold when it arrived

Food freezing cold...fries, burger and cheese dippers. App showed delivery driver at restaurant for about 25 minutes. Never had such a poor quality delivery before. Will not be ordering this way again. As an aside, we are moving house tomorrow, have been grafting for days and we're starving. This cold food was the icing on the cake of a tough few days

My sons whole meal was missing

Polite courier, quick delivery

Disappointed, won't be ordering again.

I didn't get anything i ordered. then I can't send my evidence photos to get a refund as the it won't send!!!

Incomplete order again, so have to pay additional delivery fees again. Chips undercooked.

The hot chocolate and porridge was lovely but the actual place was very dirty.. the dirtiest maccies I've ever gone In to with big patches of dried ketchup all over the foor

Missing items AGAIN and just eat did absolutely nothing what a waste of time they are , they take your money and don’t care when half your order is missing

No straws, no ketchup, missing nugget not great was cold food

Delivery driver was very helpful and polite

it was ordered at 2:44 and arrived at about 4:30 not happy

Very slow service for a “fast” food restaurant. The restaurant is always busy and there is always a big queue for the drive-thru - perhaps for this reason, drive-thru and Deliveroo/Uber Eats orders seem to be prioritised over customers who come into the restaurant. The staff are usually friendly and often apologise for the long wait, but nothing is ever done to address it. The restaurant is supposed to be open 24/7, but in reality it locks its doors for much of the night and only allows drive-thru/delivery app orders. The worst experience I ever had here was when I came to get breakfast and had a delirious homeless man asking me to buy him a coffee - the staff did nothing to stop him even though he was bothering customers.

Excellent service and good food was really busy to the staff was really fast as getting your order.

Filthy and slow. Sent cold burgers back. We did have some vouchers to use but were told not valid in this restaurant, only in the one in town. Wasted hard earned money surrounded by filth and chaos. Awful place

Los peores Macdonalds que he tenido. El lugar estaba sucio. Teníamos algunos vales que nos dijeron que no podíamos usar en el restaurante, solo válido en el otro de la ciudad. Esperé unos 20 minutos para hamburguesas tibias de Luke - las envió directamente de vuelta. No fue mucho mejor. Dinero ganado duramente desperdiciado - no sé por qué nos molestamos. ¡Esperamos el regreso de Burger King al Maybird Centre!

Absolute shambles!! What a waste of near £20. Went through the drive through I had to repeat my self like 20 times on a basic order as the man kept getting it wrong it even showed on the screen eventually what I had ordered correctly I then went round to the window paid (thinking order is correct) I then was passed my drinks and the woman then asked if I wanted sachets for my latte? What latte didn’t order one had to sit there then sniff testing that they was actually hot chocolate that I had ordered.. then get told to go and pull up in a bay and over 5 minutes it took to bring rest of my order out to my surprise I didn’t in fact have a breakfast roll I had a bacon roll with a ridiculous amount of ketchup that was pouring out onto my lap.. my autistic child was having a meltdown when we realised they kept egg on the sausage McMuffin even though I asked twice for it to be removed and the man even repeated back to me that I wanted it removed and I said yes! I thought the kitchen had got it all wrong but nope checked my receipt and it was all there he had messed it up but how can it be correct on the screen to me then driving round to it been changed to been wrong? Clearly needs more training or just someone completely different on the front because he couldn’t even also tell me what the price difference was as a meal with a drink or without a drink.. honestly never again may as well and thrown the £20 down the drain and thanks for the meltdown that could of been prevented.

Not the best one I've been to but does the job

¡Esperé 20 minutos para dos hamburguesas calientes Luke! Servicio caótico, mesas sucias, afortunadamente no usaba inodoro. Necesita leer las reseñas anteriores y ordenarlas por sí mismas.

Amazing fast delivery time. Driver was super nice and friendly my dips that i ordered didnt arrive