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order not delivered even though it says on the app that it was.

Absolutely brill for Toogoodtogo Staff friendy

Dear McDonald’s Customer Service / Manager I am writing to express my deep disappointment and concern regarding a very unpleasant experience I had at your Newbury town outlet on 28 April, 2025. I had ordered a Veg Burger, and to my shock, the burger had a foul smell, indicating it was not fresh. Even more disturbing, I found a strand of hair inside the burger, which is completely unacceptable and unhygienic. When I brought this to the attention of the staff and requested a replacement, the manager not only refused to resolve the issue politely but also shouted at me in front of other customers. This kind of behaviour from a manager is extremely unprofessional and made me feel disrespected and humiliated. As a regular customer of McDonald’s, I expected better quality food and respectful service. I request you to look into this matter seriously and take appropriate action to ensure such incidents do not happen again. Looking forward to your response and a resolution. Reviews - I will not Recommend this place I will give 0/10 Service 0/10 Food - 0/10 Customer- 0/10 Service

If you want predictable food poisoning. With real vomiting bouts go here.

It must be a bad joke ! Big Mac ???

My wife just came back with 2x portions of chips £7.40 and the box was half full at most. Another business that puts profit before customers!! We will never be back.

Ignorant staff. I’m 60 years old and female and the guy addressed me as “Sir”, how bloody rude?

This McDonald’s is always filled with unruly teenagers just hanging around

2 hours later and missing half the order. Absolute joke!!

Delivery driver was extremely rude clicking in my face been rude.

Kai absolute legend looked after me.

Jack is the best employee! We come to Taco Bell about twice a month and we always order the same thing. After a while, Jack started remembering our order, which makes the whole experience so much easier and more pleasant. Seriously, he’s the best!

14 of us visited last night having pre-booked for my sons 18th. The staff had put banners up and serviettes with Happy birthday on which was a lovely surprise. The young lad who served us was polite, friendly and helpful and kept calm with so many different requests. Most of us had the mini fish and chips which was plenty big enough. My mum had the regular and said " wow! thats huge!" And just about managed it. All were cooked fresh and were really tasty ( which is why we come here regularly). Once again the lad was so helpful fetching me a lighter, more serviettes and a knife (which I'd forgotten to take) so we could do the birthday cake. I can wholeheartedly recommend this restaurant, although perhaps I shouldn't because it's a hidden gem and if everyone finds out about it we might not get in next time!

Got a pizza and burger. Wasn’t too bad.

Use to be the best roosters in southampton with much better price but after a couple new staff within about the last 6months its literally no go zone. Every time i have gone hear they have got it wrong. The most basic orders. Sorry used to be really reliable. No idea if the manager is aware how bad its got since staff change. Its very obvious.