Mcdonald's Restaurants in Sunderland

For being a fast food outlet really slow service, had to return hot chocolate as was more like dish water. Got the Philly cheese burger .. big mistake it was vile

They're refusing to serve tap water because of *insert your excuse*. But instead encourage you to get bottled. One would say it is illegal but I'm no lawyer. Wraps are preem though.

Slow service, all I wanted was a coffee. Slow

Not my chosen food, filled a hole, no more.

Kids love this place me not so much is it's always packed tothe brim

I love Maccy Deez I hope prices don't increase when they put Vat on junk food because celebrity chefs want people to eat healthier 🥑 food. Because us people with less income would go hungry without the affordability of junk food. I remember in 🗼 Tokyo I ran out of money and could only afford to buy at McDonald's it stopped me from going hungry as the only cooked food I could afford.

I was in Boots Opticians next door.

Chips cold burgers were cold as well only thing wot was nice was chicken strips don’t recommend ordering from them again

I ordered 2 burgers n fries I had two fries no burgers rang mcdonalds sed nothing they can do I just need to request a refund I sed I want the food and he basically said tough we not bringing it absolutely poor service never will order from here agai

Order never arrived. States order was delivered at 15:35, but its only 15:24

Really disappointed as given the wrong order and can’t tolerate spice. Ordered a McCrispy and McSpicy was delivered. Mozzarella dippers were soggy on the outside and hard on the inside, not edible.

Stuff missing off my order and the chips were freezing cold not happy at all. Took 1 hour for my food to arrive at the same time. Shocking considering it’s a fast food service.

Food cold when arrived and missing sauce I asked for

chicken sandwich was totally inedible. there was that much sauce on it(yes I asked for extra) that the entire thing was soggy n the box was overflowing with the sauce🤮

Complete wrong order bagged up!

time kept getting pushed further and further back, food cold and items missing

The staff work very well. They really help all customers in a decent manner. They respect and appreciate customers and work in an organized and wonderfully coordinated manner.

my order didn’t get delivered. Driver didn’t know where he was going. I want a full refund as I’m not paying for food I didn’t receive!!!

missing sauces and chicken nugget share box

my son wouldn't east the fies they were to hard and crispy not edible

There was no cheese sauce on the Philly cheese burger

Never arrived at all and McDonald’s state they never received the order

The staff in this restaurant is lovely and nice people and they provide good service

Went in early for breakfast, not many people in, nice and quiet

Drivers are fu*king useless, twice now the items have not been delivered and deliver instructions not been followed

Marked as delivered , driver didnt knock at my house. I dint answer calls from unknown numbers

said they had delivered but our food never arrived!!! I haven't received a refund or anything. terrible service. tried to ring restaurant but couldn't get an answer

i order quite oftern and today was terrible absolutely stone cold

not happy drinks was spilt all over the food man was such a nasty person

Burger and chicken selects were perfect. The usual standard of fries (poor) - soggy.

Although altogether I am happy with Just Eat I have been let down twice today. My breakfast order did not arrive and by then it was too late to order breakfast. Then my lunch order was incorrect. Disappointed today Peter

My order shows delivered but has never been delivered

Drinks come spilt. Told the delivery man who just rode off on his bike. Philly cheese burger was soooo poor and barely no filling. Highly disappointed all round

i wasnt happy wen he asked me for some kind ov order number ..never been asked before

The food come very cold and the service of staff is very bad

Excellent arrived quickly , lovely friendly service

Chicken nuggets were cold and ever since I have ate it I have no taste in anything else lost my apetite and causing problems in my stomach and think your food has gave me something

they did not give me the curry dips or sweetneŕs

The coke had tipped an split into the McFlurry

Order was quoted tk arrive by 13.10 and finally arrived at 13.46

today i ordered two mcflurrys and then we got exited for them to come until they came quarter empty im not happy

I am still waiting for the food. Where have you delivered our meal?

Terrible floppy and soggy fries.

Okay chicken burger and selects. The fries were totally awful and soggy. Don’t understand how the chicken is crispy and fresh but the fries are not!

Possibly the worst McDonald’s Iv ever had, tasteless, chips were awful also tasteless. Disappointing.

all 4 sets of fries were stone cold, only half of milkshake was sent and the coke was watered down

the driver knew there was only one donut before a opened bag and when a said he'd had one he laughed and rode away

Food was cold, very untidy and quite unenjoyable

Wrong order received, we received 83598

Delivery driver was very polite and is the first who’s has asked for the new code. Need more delivery drivers like that chap. Well done

Every time I order something is missing full Big Mac meal absolute joke

Food barely warm no sauces again this is everytime I order from here very disappointed won’t order again

Food has not arrived and has said it’s delivered

did not even get my order and when calling the restaurant there is no answer so left hungry and wasted money thanks so much

Every time I’ve ordered through the app there’s always items missing. Not good service for customers report the issue with uber and you get a refund which take 15 days to go back on your card. Especially paying extortionate services charges. Won’t order from here no more:

Well, your delivery driver decided to pick up two orders from the same store. One of them was going a mile in the direction from where I live so when the food arrived at my front door after taking two bites my food was cold.

was not able to view drivers location as stated he was offline. Food turned up 10 minutes after it said it was due to arrive (without the estimated delivery times changing) chips half full and ice-cream melted.

absolutely disgusted pop had spilt was pouring out the bag ruined all the food never again I'm foaming

It was OK but we got evacuated because someone was vaping in toilets and we got threatened by them when we were walking out

Order two portions of chips because the staff clearly can’t tell the difference between a small and large

Fast food with slgood service, jstaff very good

All fries missing all dips missing!! Absolute joke after spending over £30

poor effort the fries were like mush

cold food, burnt buns, missing burger and flat drinks. winning!!!

Part of the order was missing and food was cold

2 large fries only half full and all food had to be reheated

Every single time I order something is missing this time 4 sets off fries are missing. How is it that hard

Was no onions on double cheeseburgers and hardlys any sauce on bigmacs

The delivery guy was very polite, 5/5!

We didn’t receive a sprite and a coke. Instead got one oasis. Very disappointed

Food was never delivered despite the website saying so. Spoke to restaurant who was adamant they gave the order to the driver. Driver has either dumped it somewhere, delivered to an incorrect address or claimed the order as their own. Either way, an extremely disappointing experience with Just Eat, especially when there's no customer service number or live chat option to speak to someone about it.

everything nice. it would have been great if the price is low

medium fries is included in the deal but didnt get any fries

order was open and items missing

missing item chicken sandwich which is part of the bulk order

Someone got my order but it wasnt me. Someone out there enjoying my order!

Basically had no food there. To take people’s money and recive that is embarrassing

Once again loads of things missing, disgrace, how difficult can it be! Also my sons birthday as well so now I have to order extra food to compensate do what wasn’t delivered

order arrived very happy with time would have been nice to have received the correct order though extremely disappointed

Food was cold n I couldn’t even eat it as it was Absolutely disgusting

Delivery was late,food was cold

put on notes no onion or pickles for allergy reasons and the idiots working for yous clearly can't or aren't bothering reading which is very concerning! if I didn't check this could have hospitalised my child!!!!!

The delivery driver was extremely nice and delivered with excellent service even in this terrible weather ⭐️⭐️⭐️⭐️⭐️

Absolutely disgusting every time everything is always damaged MCDONALDS NEVER READ NOTES EVER THEY DONT CARE EHO HADLED YA FOOD OR HIW THEY HANDLE IT

No chips in the happy meal, Missing 2 portions of fries and missing 1 coca cola

Missing the Tropicana orange juice from happy meal

Food absolutely stone cold driver went the opposite direction to my address and tuck absolutely ages to get here also two burgers missing and pop.

This is the second time, I've ordered food from this and I didn't receive it, and it showing delivered, deliver to who?

my food did not arrive at all driver went to n refused to leave the food with her

First time In a long time my order came with not a single problem handled with care by driver also packed with care from mcy’d’s Thanks a must say

this order was NOT delivered to my address very unhappy with the service

was not delivered and it shows delivered on the app

Didn’t receive my full order and the food i did receive was cold

2 items completely wrong, undercooked/cold fries and they pushed the delivery time back 3 times.

Food never arrived and no contact from driver made . Drivers not bothered can barely string a sentence together in English no communication what so ever . Avoid

All of the buns where burnt. Not edible

first time i’ve received mcdonald’s hot and so fresh enjoyed it thankyoi

food was luke warm so didn't finish it

Missing items every single time we've ordered. Not going back staff are useless cant read clearly 🙄

Delivered on a bike and drinks damaged everythink absolutely shocking it’s every time now IL NEVER ORDER FROM JUST EAT NEVER AGSIN