Mcdonald's Restaurants in Sunderland

Macdonalds igood value, The staff are really nice and very helpful. Atmosphere always welcoming.

When do you short the second floor so early

Very busy but was happy there was someone to help when placing our order

The staff are friendly, wonderful, lovely and provide great customer service and delivery.

The staff are friendly, wonderful, lovely and provide great customer service and delivery.

El peor McDonald's en el que he estado. 35 minutos para un pedido y para llegar a casa 4 minutos después y hace frío helado , incluso el chocolate caliente ni siquiera luke caliente. Preguntó al personal varias veces sobre mi comida acaba de decir que estamos ocupados. Pero nadie estaba siendo servido. Múltiples personas que vuelven al mostrador para quejarse de artículos fríos o faltantes al personal no les importa o están mal entrenados El personal parecía estar divirtiéndose aunque riéndose y bromeando en la cocina sobre el clima y las novias, así que podría ser un buen lugar para trabajar. En cuanto a la excusa de muy ocupado No me lo creo que restaurante está al lado del estadio de fútbol por lo que el personal debería ser capaz de manejar ocupado , la cocina parecía sobre atendido no bajo atendido por lo que no es excusa. He trabajado en restaurantes durante años, así que no había excusa para no volver a usar este restaurante.

went to get hot chocolate's for my kids to watch the xmas lights get turned on took 1.5 hours missed the lights turn on it wasnt even nice the staff were stressed and miserable and it just ruined everything for my kids

Siempre faltan artículos. Como no solo a veces, siempre. Me he rendido con ellos. Tan mal que la cagan tan a menudo. La comida está fría cuando llega también. Genuinamente los hoyos de este McDonald’s en particular

So I wouldn't normally provide a rating rhats lower than usual but the space is so crammed that it makes it difficult to move around at the less busy times even worse obviously when busy. I used to think it would be the food delivery drivers fault for the quality of food delivered from here but after having a sit in meal it's atrocious that the burgers are squished like a ball of paper before serving to customers. Atomosphete is normally full of abrasive kids and teens which staff are in all defense not paid enough to worry about despite one guy that was doing his very best to make this a good place (unfortunately don't know his name but he was working the floor or Sunday at around 3pm if it helps for management to narrow it down)

Always a delight to come here. Lovely place. 😘

Tengo que escribir un enorme agradecimiento a Amy en sunderland mcdonalds que visité con mi nieta de 3 años. Nada era demasiado problema, incluso que ella estaba tan ocupado manteniendo en todas partes limpio y ordenado. Tuvo tiempo de ayudarme con mi pedido me dio leche y le dio un juguete a mi nieta. Ella me ha ayudado ante una dama encantadora con mucha paciencia gracias de mi parte y myla

For being a fast food outlet really slow service, had to return hot chocolate as was more like dish water. Got the Philly cheese burger .. big mistake it was vile

They're refusing to serve tap water because of *insert your excuse*. But instead encourage you to get bottled. One would say it is illegal but I'm no lawyer. Wraps are preem though.

Slow service, all I wanted was a coffee. Slow

Not my chosen food, filled a hole, no more.

Kids love this place me not so much is it's always packed tothe brim

I was in Boots Opticians next door.

I love Maccy Deez I hope prices don't increase when they put Vat on junk food because celebrity chefs want people to eat healthier 🥑 food. Because us people with less income would go hungry without the affordability of junk food. I remember in 🗼 Tokyo I ran out of money and could only afford to buy at McDonald's it stopped me from going hungry as the only cooked food I could afford.

Chips cold burgers were cold as well only thing wot was nice was chicken strips don’t recommend ordering from them again

I ordered 2 burgers n fries I had two fries no burgers rang mcdonalds sed nothing they can do I just need to request a refund I sed I want the food and he basically said tough we not bringing it absolutely poor service never will order from here agai

Order never arrived. States order was delivered at 15:35, but its only 15:24

Really disappointed as given the wrong order and can’t tolerate spice. Ordered a McCrispy and McSpicy was delivered. Mozzarella dippers were soggy on the outside and hard on the inside, not edible.

Stuff missing off my order and the chips were freezing cold not happy at all. Took 1 hour for my food to arrive at the same time. Shocking considering it’s a fast food service.

Food cold when arrived and missing sauce I asked for

Complete wrong order bagged up!

time kept getting pushed further and further back, food cold and items missing

chicken sandwich was totally inedible. there was that much sauce on it(yes I asked for extra) that the entire thing was soggy n the box was overflowing with the sauce🤮

my son wouldn't east the fies they were to hard and crispy not edible

my order didn’t get delivered. Driver didn’t know where he was going. I want a full refund as I’m not paying for food I didn’t receive!!!

missing sauces and chicken nugget share box

There was no cheese sauce on the Philly cheese burger

Went in early for breakfast, not many people in, nice and quiet

The staff in this restaurant is lovely and nice people and they provide good service

Never arrived at all and McDonald’s state they never received the order

Drivers are fu*king useless, twice now the items have not been delivered and deliver instructions not been followed

i order quite oftern and today was terrible absolutely stone cold

said they had delivered but our food never arrived!!! I haven't received a refund or anything. terrible service. tried to ring restaurant but couldn't get an answer

Marked as delivered , driver didnt knock at my house. I dint answer calls from unknown numbers

not happy drinks was spilt all over the food man was such a nasty person

Burger and chicken selects were perfect. The usual standard of fries (poor) - soggy.

My order shows delivered but has never been delivered

Drinks come spilt. Told the delivery man who just rode off on his bike. Philly cheese burger was soooo poor and barely no filling. Highly disappointed all round

Although altogether I am happy with Just Eat I have been let down twice today. My breakfast order did not arrive and by then it was too late to order breakfast. Then my lunch order was incorrect. Disappointed today Peter

i wasnt happy wen he asked me for some kind ov order number ..never been asked before

The food come very cold and the service of staff is very bad

Excellent arrived quickly , lovely friendly service

Chicken nuggets were cold and ever since I have ate it I have no taste in anything else lost my apetite and causing problems in my stomach and think your food has gave me something

they did not give me the curry dips or sweetneŕs

The coke had tipped an split into the McFlurry

Order was quoted tk arrive by 13.10 and finally arrived at 13.46

today i ordered two mcflurrys and then we got exited for them to come until they came quarter empty im not happy

I am still waiting for the food. Where have you delivered our meal?

Terrible floppy and soggy fries.

Okay chicken burger and selects. The fries were totally awful and soggy. Don’t understand how the chicken is crispy and fresh but the fries are not!

Possibly the worst McDonald’s Iv ever had, tasteless, chips were awful also tasteless. Disappointing.

all 4 sets of fries were stone cold, only half of milkshake was sent and the coke was watered down

the driver knew there was only one donut before a opened bag and when a said he'd had one he laughed and rode away

Food was cold, very untidy and quite unenjoyable

Wrong order received, we received 83598

Delivery driver was very polite and is the first who’s has asked for the new code. Need more delivery drivers like that chap. Well done

Every time I order something is missing full Big Mac meal absolute joke

Food barely warm no sauces again this is everytime I order from here very disappointed won’t order again

Food has not arrived and has said it’s delivered

did not even get my order and when calling the restaurant there is no answer so left hungry and wasted money thanks so much

Every time I’ve ordered through the app there’s always items missing. Not good service for customers report the issue with uber and you get a refund which take 15 days to go back on your card. Especially paying extortionate services charges. Won’t order from here no more:

Well, your delivery driver decided to pick up two orders from the same store. One of them was going a mile in the direction from where I live so when the food arrived at my front door after taking two bites my food was cold.

absolutely disgusted pop had spilt was pouring out the bag ruined all the food never again I'm foaming

was not able to view drivers location as stated he was offline. Food turned up 10 minutes after it said it was due to arrive (without the estimated delivery times changing) chips half full and ice-cream melted.

It was OK but we got evacuated because someone was vaping in toilets and we got threatened by them when we were walking out

Order two portions of chips because the staff clearly can’t tell the difference between a small and large

All fries missing all dips missing!! Absolute joke after spending over £30

poor effort the fries were like mush

cold food, burnt buns, missing burger and flat drinks. winning!!!

Part of the order was missing and food was cold

2 large fries only half full and all food had to be reheated

Every single time I order something is missing this time 4 sets off fries are missing. How is it that hard

Was no onions on double cheeseburgers and hardlys any sauce on bigmacs

The delivery guy was very polite, 5/5!

We didn’t receive a sprite and a coke. Instead got one oasis. Very disappointed

Food was never delivered despite the website saying so. Spoke to restaurant who was adamant they gave the order to the driver. Driver has either dumped it somewhere, delivered to an incorrect address or claimed the order as their own. Either way, an extremely disappointing experience with Just Eat, especially when there's no customer service number or live chat option to speak to someone about it.

medium fries is included in the deal but didnt get any fries

everything nice. it would have been great if the price is low

order was open and items missing

missing item chicken sandwich which is part of the bulk order

Someone got my order but it wasnt me. Someone out there enjoying my order!

Basically had no food there. To take people’s money and recive that is embarrassing

Once again loads of things missing, disgrace, how difficult can it be! Also my sons birthday as well so now I have to order extra food to compensate do what wasn’t delivered

order arrived very happy with time would have been nice to have received the correct order though extremely disappointed

Food was cold n I couldn’t even eat it as it was Absolutely disgusting

The delivery driver was extremely nice and delivered with excellent service even in this terrible weather ⭐️⭐️⭐️⭐️⭐️

put on notes no onion or pickles for allergy reasons and the idiots working for yous clearly can't or aren't bothering reading which is very concerning! if I didn't check this could have hospitalised my child!!!!!

Delivery was late,food was cold

Absolutely disgusting every time everything is always damaged MCDONALDS NEVER READ NOTES EVER THEY DONT CARE EHO HADLED YA FOOD OR HIW THEY HANDLE IT

Missing the Tropicana orange juice from happy meal

No chips in the happy meal, Missing 2 portions of fries and missing 1 coca cola

Food absolutely stone cold driver went the opposite direction to my address and tuck absolutely ages to get here also two burgers missing and pop.

This is the second time, I've ordered food from this and I didn't receive it, and it showing delivered, deliver to who?

First time In a long time my order came with not a single problem handled with care by driver also packed with care from mcy’d’s Thanks a must say

my food did not arrive at all driver went to n refused to leave the food with her

this order was NOT delivered to my address very unhappy with the service