Upper Crust in Manchester

Great place to wind away the time before your flight. Fabulous service with a smile from Jonathan. Good food

Fantastic customer service and food selection

Quality food and excellent service. Also has a good view of the airfield

The usual high standards of Upper Crust baguettes was complemented by brilliant and friendly service - as seems to always be the case at the Manchester Terminal 1 Upper Crust branch. My favourite of all the Terminal 1 places to eat. I forgot to ask the name of the person behind the counter, but many thanks for your service on the afternoon of 12th April 2025.

Johnathan was very friendly and helpful with helping my children choose a baguette. Food was amazing. Thank you so much :)

Great experience lovely food and service

Jonathan was very helpful and friendly!

Special shout out for Jonathan. What a fantastic example of a great employee! Polite, helpful and altogether a pleasure to do business with. Food was great as well!

Jonathon was provided a perfect service- polite, friendly and efficient. Thank you and i recommend you go here!!

Polite, friendly quick service! Best place to grab food in t1

Brilliant place and lovely staff.

Excellent customer service with a smile

Fantastic service and food is great. Thanks ☺️

Very nice lady serving. Food looks well presented and tasty.

Great combination of flavors and amazing customer service. 5 ⭐️

To good to go bag , brilliant staff

Lovely place to grab a bite to eat while waiting for your flight. Amd the lad on counter was excellent

Great service and two lovely staff

Really friendly staff, great service!!

Good place and a nice lady serving

Exactly food and even better services

Christine is an absolute legend and a star.

Great staff lovely food. Definitely go again

Sandwiches are grat here, pretty much the subway of t1 but better 🤣

Cristina was very kind and helpfull

Quick service, good choice of baguettes.

Amazing customer service from Britney and Jonathan and Christine.

Always loved Uppercrust, has 1 in my local town in Manchester, super tasty sandwiches and worth the money. Friendly staff always smiling

Christine was lovely, service with a smile ham and cheese melt was mint

Great amount of choice on offer. Staff are always very helpful. Asked about allergies, which I always appreciate.

Good selection of food still available considering it was late afternoon. Thanks to Christine for a friendly service with a genuine smile.

Great staff and lovely experience!!

Christine was great! 2 good to go bag had some great choices and the customer service was amazing! 5 stars

Picking up an order from Too Good To Go and was served by Jonathan, who was really nice and helpful.

Staff were a credit friendly and helpful

Angel was delightfully excellent service so friendly and professional. a credit to your company

What an absolute disgrace Manchester airport allow these to serve what they serve. Let alone for the price.

Met very pleasantly by Jonathon who was very chatty and very cheerful.

The staff here are really friendly even though it's quite a busy airport.

Grear stop before journey Good. Good warm baguettes, comfortable seating area, with views of air plans. Served by friendly Jonathan

Fab guy on the desk at Manchester airport

Oh dear, what a cheap dreary place, with poor service and worse food. The coffee scolding hot, insepid dishwater. Avoid at all costs!

Great customer service, friendly and helpful .

Terminal one is almost 3rd world, but at least you can have a decent brew and a butty here.

Maybe I had an off day experience... The guy infront of me walked away after ordering so the cashier had to canx everything only then for the guy to return. Very strange situation with nothing said just bad vibes.... The I got my baguette which was heated up. Served in a paper bag. Damp. That proceeded to fall apart when being eaten. Both the bag and the baguette. Grim. The music was ridiculously loud too.

Christmas and amal were absolutely amazing and we had great service

As mentioned in early review was charged same for a sausage baguette which was only half in size and only had 1 & 1/2 sausages inside sliced. Not good value for money so clearly management haven't addressed any concerns made earlier.

Angel was amazing! I wanted tea and couldn't decide and Angel recommended their usual order to me (standard black tea with pistachio syrup) and it was amazing. All staff were so lovely and friendly. Given it was so early in the morning it was lovely to be met with such a warm welcome ❤️

Good sandwiches and very helpful staff. Duty manager Angel in particular is very friendly and lovely to deal with.

Excellent service !! Thanks to Jonathan & Angel

A stylish place with great service. They make customers feel the value they give

Awesome! Especially thanks to the team for super fast service. The food was just on time and delicious.

Food was great, service was even better. I was served by Amal who was kind and welcoming, helping me to sort my order easily. Would come again.

Amal’s was excellent , food was great too

Really good food naml was well welcoming

amal was v friendly and good service

Served by max who was really nice excellent Customer service I will visit again

Fantastic place to buy food. Friendly, approachable, and professional customer service with great food!

Lovely staff, quick service, and great food 😋

Hog roast baguette was nice toasted

Quick, efficient and friendly customer service. Lovely baguette and tasty cookies!

Nice baguettes choose festive breakfast it was lovely and nice smiley staff tall black hair guy. Very nice

Great place for food and great staff. Definitely recommend if travelling through Manchester airport.

Lovely customer service and tasty sandwich. A nice little treat to start our holiday. Great value for Manchester airport

Very polite service lovely food

Food is overpriced in all airports. That is a given! But in this case it is absolutely pathetic the price being charged for a minuscule, rubbery bread and half a slice of bacon. The “new” streaky bacon sandwich is almost inedible when hot! I guess that when cold it would glue my upper and lower jaws together. There is no possible excuse for such a terrible quality charged at this price. This is not a third world country. Actually I have eaten far far better at airports of third world countries. This was the very worst excuse of a breakfast I have ever had at any airport. If you don’t like junk food (at least you know what you’re getting) and you don’t want to get ripped off in the restaurants available (all very low standard and extremely overpriced) bring your food from home.

Christine was amazing, helped me choose the right order since this was my first time at Upper Crust. Amazing customer service.

Fast and friendly service this morning, Staff members polite and friendly and unit look Clean and a little pricey but overall excellent service

Very friendly staff. Christine was very good

Very good great value, nice place to eat in!!

Always a delight - regularly visit during flight times and great food and service

Displeased with service and food . Food was terrible had upset stomach for my flight !!

The hot chocolate was great. Amal was helpful with showing me all hot and cold options, opted for the bhaji and turmeric hummus. Really good

We have a lovely customer experience from Amal ,she was extremely warm and helpful and we found the hot drinks amazing especially the Pumpkin spice latte and great place to charge near by, and the sandwiches filling!

Jonathan was really helpful and lovely! Have good recommendations

Lovely service, sandwiches very filling, and prices not bad for the airport. Very friendly staff.

Was rushing through today and stopped for a sandwich and a coffee. Lovely service. Very polite and pleasant staff, was served by Jonathan and Christine. Both a credit to your company. Place was lovely and clean and will definitely be coming back on my travels.

Good costumer and always friendly

Excellent customer service from Angel, helped me with all my needs and provided all information I needed with regards to the food

Great TGTG offering, and very nice service from the lady that dealt with me. Would highly recommend.

Great food! Staff were wonderful and helpful. Jonathan and Christine were lovely

Lovely customer service from Jhon

Lovely served me an ice coffee today ! Mashallah ❤️✨

Ordered a ham and cheese melt with a coffee, served by Jonathan and Amal who were polite, friendly and extremely helpful, with my ordering. Shop area was clean, tidy, as was dining area. I would recommend ordering from upper crust, to other family’s travelling.

Stopped here for food. Was served by Jonathan and Amal. Both lovely, pleasant and polite, a credit to your business. It was a lovely afternoon. The food was really nice. It was clean and great value for money.

The lady behind the counter served me the warm coffee exactly the taste I wanted & the guy who has his hair tied up did wonderful job in keeping the place tidy. I have noticed this busy place has only two people running it and did an amazing job with serving and tidying up. Will surely visit again.

Friendly staff, great service and nice food!

Fabulous customer service by Christine couldn’t do any more for me, very tidy section and pleasant atmosphere. Will definitely come back the next time I fly!

Great visit, good food and service! Christine was fantastic talking us through the options!

everyone is so lovely and the food is scrumptious!! xx

Please consider more Halal options.

Very good service and very friendly! 👍

Fantastic service by the lady who served me, wish I'd caught her name. I used the too good to go and got 3 baguettes for £3.15 which is so good especially for an airport.

Bland, hugely overpriced, rubbish. Better food in hospital.

Staff was aggressive and very rude and intimidating. Never step foot near that food stall again

Almost £8 for a "Sausage Baguette". Well to be precise, half a baguette which contained half a sausage. I actually checked the floor to see if I'd dropped any sausage. Absolute disgrace guys. Won't ever use Upper Crust anywhere again.

Dined at Upper Crust whist waiting for our flight. Picked up two baguettes small coffee bottle of beer nearly £23 not cheap. Young man behind counter could do with some training in manners and how to smile

The loveliest choice of food and best customer service from Christine.

Christine was lovely and always is , always smiling and happy to help whenever she can

Great service from Amal! She was very friendly, and helped us out with the questions we had! Thanks!