Upper Crust in Manchester

Food was great, service was even better. I was served by Amal who was kind and welcoming, helping me to sort my order easily. Would come again.

amal was v friendly and good service

Amal’s was excellent , food was great too

Really good food naml was well welcoming

Served by max who was really nice excellent Customer service I will visit again

Fantastic place to buy food. Friendly, approachable, and professional customer service with great food!

Lovely staff, quick service, and great food 😋

Hog roast baguette was nice toasted

Quick, efficient and friendly customer service. Lovely baguette and tasty cookies!

Nice baguettes choose festive breakfast it was lovely and nice smiley staff tall black hair guy. Very nice

Great place for food and great staff. Definitely recommend if travelling through Manchester airport.

Lovely customer service and tasty sandwich. A nice little treat to start our holiday. Great value for Manchester airport

Very polite service lovely food

Christine was amazing, helped me choose the right order since this was my first time at Upper Crust. Amazing customer service.

Fast and friendly service this morning, Staff members polite and friendly and unit look Clean and a little pricey but overall excellent service

Very friendly staff. Christine was very good

Very good great value, nice place to eat in!!

Always a delight - regularly visit during flight times and great food and service

Displeased with service and food . Food was terrible had upset stomach for my flight !!

Jonathan was really helpful and lovely! Have good recommendations

The hot chocolate was great. Amal was helpful with showing me all hot and cold options, opted for the bhaji and turmeric hummus. Really good

We have a lovely customer experience from Amal ,she was extremely warm and helpful and we found the hot drinks amazing especially the Pumpkin spice latte and great place to charge near by, and the sandwiches filling!

Lovely service, sandwiches very filling, and prices not bad for the airport. Very friendly staff.

Was rushing through today and stopped for a sandwich and a coffee. Lovely service. Very polite and pleasant staff, was served by Jonathan and Christine. Both a credit to your company. Place was lovely and clean and will definitely be coming back on my travels.

Good costumer and always friendly

Great TGTG offering, and very nice service from the lady that dealt with me. Would highly recommend.

Excellent customer service from Angel, helped me with all my needs and provided all information I needed with regards to the food

Great food! Staff were wonderful and helpful. Jonathan and Christine were lovely

Lovely served me an ice coffee today ! Mashallah ❤️✨

Lovely customer service from Jhon

Stopped here for food. Was served by Jonathan and Amal. Both lovely, pleasant and polite, a credit to your business. It was a lovely afternoon. The food was really nice. It was clean and great value for money.

Ordered a ham and cheese melt with a coffee, served by Jonathan and Amal who were polite, friendly and extremely helpful, with my ordering. Shop area was clean, tidy, as was dining area. I would recommend ordering from upper crust, to other family’s travelling.

The lady behind the counter served me the warm coffee exactly the taste I wanted & the guy who has his hair tied up did wonderful job in keeping the place tidy. I have noticed this busy place has only two people running it and did an amazing job with serving and tidying up. Will surely visit again.

Fabulous customer service by Christine couldn’t do any more for me, very tidy section and pleasant atmosphere. Will definitely come back the next time I fly!

Friendly staff, great service and nice food!

everyone is so lovely and the food is scrumptious!! xx

Great visit, good food and service! Christine was fantastic talking us through the options!

Very good service and very friendly! 👍

Please consider more Halal options.

Fantastic service by the lady who served me, wish I'd caught her name. I used the too good to go and got 3 baguettes for £3.15 which is so good especially for an airport.

Bland, hugely overpriced, rubbish. Better food in hospital.

Staff was aggressive and very rude and intimidating. Never step foot near that food stall again

Almost £8 for a "Sausage Baguette". Well to be precise, half a baguette which contained half a sausage. I actually checked the floor to see if I'd dropped any sausage. Absolute disgrace guys. Won't ever use Upper Crust anywhere again.

Dined at Upper Crust whist waiting for our flight. Picked up two baguettes small coffee bottle of beer nearly £23 not cheap. Young man behind counter could do with some training in manners and how to smile

The loveliest choice of food and best customer service from Christine.

Christine was lovely and always is , always smiling and happy to help whenever she can

Amazing facility and great customer service...thank you😊

Great service from Amal! She was very friendly, and helped us out with the questions we had! Thanks!

amazing place with variety of food and drink options. the staff Amal was very helpful.

Amal was very helpful and efficient, greeted us with a smile and delivered a lovely coffee!

Loving coming up here on break at work.

Great food, great customer service, Thank you Maria

Welcoming, felt very comfortable ordering a

Coffee was so weak it was undrinkable

Maariya & Amal Were Absolutely Delightful 😊. There Is So Much Choice In Food Variety At The Airport... But These Ladies Had The Initial Welcoming Smile... And Then The Wonderful Welcome . Thank You For Your Service Ladies.

Queued for 20 minutes to discover 2 of 4 sandwiches for some reason could not be heated, so ended up with a cold bacon and a cold all day breakfast baguette, bizarrely others were fine to heat. An absolute waste of money, bacon sandwiches in particular were thoroughly unappealing, but none were very nice. Cost almost 40.00 for4 sandwiches and 4 drinks. Daylight robbery for such poor quality. Also, whilst it may have been 5am, wouldnt hurt your staff to paint a smile on their face and to have a little patience and apologise for the delay. Instead they were unfriendly and snappy. Did try to find a contact number to raise this before leaving a review, but finding a contact number or email via the website is like searching for a needle in a haystack. Would leave zero stars if possible and in future will buy a Boots or WH Smith meal deal, both of which are higher quality, far tastier and almost half the price. The Upper Crust chain need to review this particular outlet as a matter or priority, as it does not present the chain in a positive light.

Fantastic staff very friendly and welcoming esp Amal she was great

I always try to avoid tarnishing someone’s business, but this was truly disappointing for a cafe at an airport. For the price you pay, this food is disgraceful. Ordered the salmon and cream cheese for £8.29, only to receive a very small amount of salmon, an absolute rip-off. Sickening. It’s claimed to be freshly baked, but it wasn’t. When I asked for the food to be heated up, I was told they aren’t allowed to. The queue was terribly disorganised, with two people cutting in front. Avoid if possible. Definitely not worth the 4.4 stars. Owner, take note.

Christine was fab great food great service

Lady behide the caounter is so nice and polite. Thank you for the servis.

Quick and easy service! Highly reccomend for a plane snack!

Great friendly service, good food and good value

Food was abysmal. The £8.98 got me a pathetically sized sausage baguette and drink, I’d be surprised if the sausage actually contained any meat. Avoid at all costs!

Jonathan Herd gave us exemplary service today, extremely helpful and put a smile on our face whilst our flight was delayed! :).

Great service from Amal at upper crust in Manchester airport, helped us out on a big breakfast order.

Super fast friendly service with a smile.

Amazing service from Maria, May God bless her

Very polite staff. Very good service.

Absolute disgrace streaky bacon priced on board £5.99 price as per photo £7.19 Smoked ham and cheese £ 6.69 charged £7.99 and has the audacity to say streaky bacon prob 3 rashers I'm livid Smoked ham and cheese was rubbish try putting a new price list up not ripping off Captured Audience never again

Lol imagine not heating up an all day breakfast baguette.

20min stood in a 2man que just to get a brew. 3 Zombies behind counter but serving 1 customer at a time. Ain’t in no rush to serve

There is a decent selection of sandwiches at Upper Crust. I opted for the all day breakfast sandwich. It was a good size and had a good amount of filling, including sauce. It was relatively expensive.

Amazing service. Lovely staff especially Amal who made some lovely coffee! Would defo recommend

Expensive. Underwhelming food. Lukewarm weak coffee.

Great staff friendly and helpful

amal was so lovely, absolutely excellent service and so polite. made my experience a 5* one

Quick service friendly face and no problems

Quick preparation of my coffee, very frienfly staff!

Great service and a lovely streaky bacon baguette.

Disappointing service. Three people behind the counter and no one seemed to know what they’re doing. Working at such location, where everyone is in a hurry to catch a flight, one would expect the staff to be a more organised and efficient, especially when not busy. Waited to get served while all three people stood over the till not sure what’s going on.

Really nice staff, very welcoming

Breakfast is served cold and taste awful. Over priced for what you get.

Best place for sandwiches in the airport

Best food place in the airport! Fantastic service every time xx

You guys are fantastic. Over 8 pounds for this :(

Great staff and great food would recommend 👍

Great place to eat in the airport!

Poor quality bread - not a crisp baguette at all. Avoid. Nice staff though.

Really nice staff. They gave us a £ 5 discount for every sandwich

Lovely girls! Very helpful! Amazing staff thank you all so much the only name we managed to get was Christine

maria she is lovly Staff, good service

Great stop off in Terminal one. Not as busy as the other food outlets. They have phone/pc charging points which is handy. The staff are ver friendly and welcoming especially the beautiful Maria who greets you with her lovely smile 😊

Great customer service, very helpful staff

Baguette was nice angel was nice and friendly

Very Friendly.. Brilliant Customer Experience!

Very good amal & Jonathan is the best

Upper Crust (mcr Airport) continues to be my 'go to' places for staff break. Today has been a busy day with providing special assistance to passengers. In the busyness, I left my wallet by accident. The staff were very courteous and understanding. It's the kind of service which comes with having dedicated, Friendly and customer centric staff members. Well done Upper Crust!

Amal and Rhonda and Lucy was amazing!!!!

I travel a lot and always call here, food good and service efficient

No decaf coffee and no cold drinks (fridge not working).